From: Tim Johnson on
I'm having the same problem with the R6->R7 update. The last few entries
in the log are:

========================================

Patching: cashgen.dll .......... Applying MODIFY File Patch for
'cashgen.dll'

Writing New File
Verifying - Passed!

Done
Patching: convert_stub.dat .......... Applying MODIFY File Patch for
'convert_stub.dat'


error ept0036:
RTPatch error ept0036: Old file not found. However, a file of the same
name was found. No update done since file contents do not match: PATCH
was unable to locate an exact match for the original file to be updated.
However, PATCH was able to locate a file
Old File not found. However, a file of the same name was
found. No update done since file contents do not match.

RTPatchApply32 returned 36
ERROR: Error occurred applying patch to Quicken directory.
Unloading RTPatch Engine.
Not Rebasing DLLS
Displaying Wizard 5



UPDATE FAILURE REASON: ERROR: One or more error(s) occurred with the
patching engine, or patch data files.

=======================================

Should I assume it is convert_stub.dat that is the old file that can't
be found (although a file with the same name was found. How confusing is
that)? The convert_stub.dat I have is dataed 10/30/2006, and there is a
convert_stub.dll dated 5/26/2009.

--
Tim
From: charliech on
I'm getting the same problem - has anyone found a solution to it - and
how to get the update to apply?

Charlie

>On Wed, 21 Oct 2009 09:47:24 -0700, Tim Johnson <tajng(a)notvalidcox.net> wrote:

>I'm having the same problem with the R6->R7 update. The last few entries
>in the log are:
>
>========================================
>
>Patching: cashgen.dll .......... Applying MODIFY File Patch for
>'cashgen.dll'
>
> Writing New File
> Verifying - Passed!
>
>Done
>Patching: convert_stub.dat .......... Applying MODIFY File Patch for
>'convert_stub.dat'
>
>
>error ept0036:
>RTPatch error ept0036: Old file not found. However, a file of the same
>name was found. No update done since file contents do not match: PATCH
>was unable to locate an exact match for the original file to be updated.
>However, PATCH was able to locate a file
>Old File not found. However, a file of the same name was
> found. No update done since file contents do not match.
>
>RTPatchApply32 returned 36
>ERROR: Error occurred applying patch to Quicken directory.
>Unloading RTPatch Engine.
>Not Rebasing DLLS
>Displaying Wizard 5
>
>
>
>UPDATE FAILURE REASON: ERROR: One or more error(s) occurred with the
>patching engine, or patch data files.
>
>=======================================
>
>Should I assume it is convert_stub.dat that is the old file that can't
>be found (although a file with the same name was found. How confusing is
>that)? The convert_stub.dat I have is dataed 10/30/2006, and there is a
> convert_stub.dll dated 5/26/2009.
From: Jim Jensen on
Same here, on two separate systems with Q9H&B and Vista Home Premium 32 - A
patching engine error has occurred when updating Quicken. I tried all of
the suggested solutions here, with no success:

http://quicken.intuit.com/support/articles/using-quicken/patches-and-updates/1408.html

Has anyone running Vista successfully installed the update to R7?



<charliech(a)invalid.address.com> wrote in message
news:cqjud5p2a1b7jhsn0gnbn40d8ntg3nece8(a)4ax.com...
> I'm getting the same problem - has anyone found a solution to it - and
> how to get the update to apply?
>
> Charlie
>
>>On Wed, 21 Oct 2009 09:47:24 -0700, Tim Johnson <tajng(a)notvalidcox.net>
>>wrote:
>
>>I'm having the same problem with the R6->R7 update. The last few entries
>>in the log are:
>>
>>========================================
>>
>>Patching: cashgen.dll .......... Applying MODIFY File Patch for
>>'cashgen.dll'
>>
>> Writing New File
>> Verifying - Passed!
>>
>>Done
>>Patching: convert_stub.dat .......... Applying MODIFY File Patch for
>>'convert_stub.dat'
>>
>>
>>error ept0036:
>>RTPatch error ept0036: Old file not found. However, a file of the same
>>name was found. No update done since file contents do not match: PATCH
>>was unable to locate an exact match for the original file to be updated.
>>However, PATCH was able to locate a file
>>Old File not found. However, a file of the same name was
>> found. No update done since file contents do not match.
>>
>>RTPatchApply32 returned 36
>>ERROR: Error occurred applying patch to Quicken directory.
>>Unloading RTPatch Engine.
>>Not Rebasing DLLS
>>Displaying Wizard 5
>>
>>
>>
>>UPDATE FAILURE REASON: ERROR: One or more error(s) occurred with the
>>patching engine, or patch data files.
>>
>>=======================================
>>
>>Should I assume it is convert_stub.dat that is the old file that can't
>>be found (although a file with the same name was found. How confusing is
>>that)? The convert_stub.dat I have is dataed 10/30/2006, and there is a
>> convert_stub.dll dated 5/26/2009.

From: XS11E on
"Jim Jensen" <me(a)privacy.net> wrote:

> Has anyone running Vista successfully installed the update to R7?

Just did, Vista Ultimate 64, updated with no problems.


--
XS11E, Killing all posts from Google Groups
The Usenet Improvement Project:
http://twovoyagers.com/improve-usenet.org/
From: Jim Jensen on
"XS11E" <xs11eNO(a)SPAMyahoo.com> wrote in message
news:Xns9CAB9767C5975xs11eyahoocom(a)127.0.0.1...
> "Jim Jensen" <me(a)privacy.net> wrote:
>
>> Has anyone running Vista successfully installed the update to R7?
>
> Just did, Vista Ultimate 64, updated with no problems.

There is now a sign-up in Quicken Community so those experiencing the
problem can be contacted when Intuit comes up with a solution. Lots of
users are affected by this issue, be it XP or Vista.

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