Quicken Deluxe Update R7 Fail
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From: Jeff on 23 Oct 2009 11:14 Maybe they want you email, so they could contact you to get the patch logs. What would trying to fix a bug in a patch require them to have your SS# or Bank Account #'s. "Joel" <NOSPAM(a)yahoo.com> wrote in message news:ik6Em.13959$Xq1.8200(a)newsfe10.iad... > Why does Intuit need my e-mail address Name & Phone Number? > > If they have a fix post in on their site. > > Better yet, include the fix in the Quicken Online Update, and the Quicken > manual update file. Just call it REV 7A > > Next, Intuit will want my SS# and bank account #'s. > > > "Jim Jensen" <me(a)privacy.net> wrote in message > news:hbo12s$bmo$1(a)news.eternal-september.org... >> "XS11E" <xs11eNO(a)SPAMyahoo.com> wrote in message >> news:Xns9CAB9767C5975xs11eyahoocom(a)127.0.0.1... >>> "Jim Jensen" <me(a)privacy.net> wrote: >>> >>>> Has anyone running Vista successfully installed the update to R7? >>> >>> Just did, Vista Ultimate 64, updated with no problems. >> >> There is now a sign-up in Quicken Community so those experiencing the >> problem can be contacted when Intuit comes up with a solution. Lots of >> users are affected by this issue, be it XP or Vista. > >
From: sidpolk on 25 Oct 2009 12:54 sidpolk had written this in response to http://www.rockryno.com/quicken/Re-Quicken-Deluxe-Update-R7-Fail-19462-.htm : Where is the list? How do I get to it?/ sidpolk(a)verizon.net ------------------------------------- Jim Jensen wrote: > "XS11E" <xs11eNO(a)SPAMyahoo.com> wrote in message > news:Xns9CAB9767C5975xs11eyahoocom(a)127.0.0.1... >> "Jim Jensen" <me(a)privacy.net> wrote: >> >>> Has anyone running Vista successfully installed the update to >>> R7? >> >> Just did, Vista Ultimate 64, updated with no problems. > There is now a sign-up in Quicken Community so those experiencing the > problem can be contacted when Intuit comes up with a solution. Lots of > users are affected by this issue, be it XP or Vista. ##-----------------------------------------------## Newsgroup Access Courtesy http://www.rockryno.com/ Tax and Accounting Software Forums Web and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 18945 messages and counting! ##-----------------------------------------------##
From: Tim Johnson on 26 Oct 2009 11:53 As was posted in this thread earlier: http://quicken.intuit.com/support/articles/using-quicken/patches-and-updates/7531.html sidpolk wrote: > Where is the list? How do I get to it?/ sidpolk(a)verizon.net -- Tim
From: tfletchall on 27 Oct 2009 07:54 tfletchall had written this in response to http://www.rockryno.com/quicken/Re-Quicken-Deluxe-Update-R7-Fail-19462-.htm : Here is a solution that worked for me. I signed up at http://quicken.intuit.com/support/articles/using-quicken/patches-and-updates/7531.html and received the following response: You contacted our support team regarding Quicken 2009 R7 - Patching Engine Error. You are receiving this error because a file was damaged during installation or a prior update patch. Please follow the uninstall procedures to clean up your files which is listed in the following QcleanUI link: http://quicken.intuit.com/support/articles/getting-started/installation/4108.html Once you have a clean uninstall then choose the following link for your version of Quicken for a new installation of the software: Deluxe: http://http.intuit.speedera.net/http.intuit/CMO/quicken/patch/QW09DLX.exe Home & Business: http://http.intuit.speedera.net/http.intuit/CMO/quicken/patch/QW09HAB.exe Premier: http://http.intuit.speedera.net/http.intuit/CMO/quicken/patch/QW09PRM.exe New User Edition: http://http.intuit.speedera.net/http.intuit/CMO/quicken/patch/QW09QNUE.exe Rental Property Manager: http://http.intuit.speedera.net/http.intuit/CMO/quicken/patch/QW09RPM.exe If you have any further questions or concerns, please visit our support site. We apologize for any inconvenience this has caused you. Sincerely, Quicken Support Team IMPORTANT: Intuit respects the personal nature of e-mail communication. Every effort is made to offer only information that may be of value to you or your business. If you have any questions or comments about this e-mail, DO NOT REPLY to this e-mail, please contact a representative through the contact us http://quicken.intuit.com/support.jsp feature on the Quicken Support Web site. NOTE: When you go to http://quicken.intuit.com/support/articles/getting-started/installation/4108.html you will need to download both QcleanUI.exe and msizap.exe and save them to the same folder. Otherwise QcleanUI.exe will not work. -Ted ------------------------------------- Jim Jensen wrote: > "XS11E" <xs11eNO(a)SPAMyahoo.com> wrote in message > news:Xns9CAB9767C5975xs11eyahoocom(a)127.0.0.1... >> "Jim Jensen" <me(a)privacy.net> wrote: >> >>> Has anyone running Vista successfully installed the update to >>> R7? >> >> Just did, Vista Ultimate 64, updated with no problems. > There is now a sign-up in Quicken Community so those experiencing the > problem can be contacted when Intuit comes up with a solution. Lots of > users are affected by this issue, be it XP or Vista. ##-----------------------------------------------## Newsgroup Access Courtesy http://www.rockryno.com/ Tax and Accounting Software Forums Web and RSS access to your favorite newsgroup - alt.comp.software.financial.quicken - 18977 messages and counting! ##-----------------------------------------------##
From: Lyle Bickley on 27 Oct 2009 16:32
On Oct 21, 9:47 am, Tim Johnson <ta...(a)notvalidcox.net> wrote: > I'm having the same problem with the R6->R7update. The last few entries > in the log are: > > ======================================== > > Patching: cashgen.dll .......... Applying MODIFY File Patch for > 'cashgen.dll' > > Writing New File > Verifying - Passed! > > Done > Patching: convert_stub.dat .......... Applying MODIFY File Patch for > 'convert_stub.dat' > > error ept0036: > RTPatch error ept0036: Old file not found. However, a file of the same > name was found. No update done since file contents do not match: PATCH > was unable to locate an exact match for the original file to be updated. > However, PATCH was able to locate a file > Old File not found. However, a file of the same name was > found. No update done since file contents do not match. > > RTPatchApply32 returned 36 > ERROR: Error occurred applying patch to Quicken directory. > Unloading RTPatch Engine. > Not Rebasing DLLS > Displaying Wizard 5 > > UPDATE FAILURE REASON: ERROR: One or more error(s) occurred with the > patching engine, or patch data files. > > ======================================= > > Should I assume it is convert_stub.dat that is the old file that can't > be found (although a file with the same name was found. How confusing is > that)? The convert_stub.dat I have is dataed 10/30/2006, and there is a > convert_stub.dll dated 5/26/2009. > > -- > Tim I'm getting the same error and log indications.... Lyle |