Relaying Errors
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From: Ambictus on 14 Dec 2009 12:29 Ok, so for the last several days or so I've been experiencing a problem with my SBS 2003 server. I've been getting a lot of messages bounced back stating that relaying is denied. After a lot of searching and attempting multiple fixes I believe I've discovered the problem, but am unsure of how to fix it. First let me state that I'm completely baffled as to why it started happening. I have made no changes in IP or DNS nor have I patched the server or changed the config. It seems that my server is either attempting to deliver messages to the wrong servers or is simply attempting to use those servers to relay our messages to the proper server. The issue only occurs when a message is sent to multiple recipients. So I believe our server opens a connection to the first recipient's server and simply attempts to hand off the messages for all recipients. Below are a couple of examples of the errors from the event viewer. This is an SMTP protocol error log for virtual server ID 1, connection #61. The remote host "X.X.X.X", responded to the SMTP command "rcpt" with "550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://mail.google.com/support/bin/answer.py?answer=6596 2si525366qyk.111 ". The full command sent was "RCPT TO:<X(a)X.com> ". This will probably cause the connection to fail. This is an SMTP protocol error log for virtual server ID 1, connection #62. The remote host "X.X.X.X", responded to the SMTP command "rcpt" with "550 5.7.1 Relaying denied ". The full command sent was "RCPT TO:<X(a)X.com> ". This will probably cause the connection to fail. Also I'm not using a smart host. -- Ambictus ------------------------------------------------------------------------ Ambictus's Profile: http://forums.techarena.in/members/163907.htm View this thread: http://forums.techarena.in/small-business-server/1282271.htm http://forums.techarena.in
From: Merv Porter on 14 Dec 2009 16:30 Does the SBS 2003 BPA find any problems? Microsoft Windows Small Business Server 2003 Best Practices Analyzer http://www.microsoft.com/downloads/details.aspx?familyid=3874527A-DE19-49BB-800F-352F3B6F2922&displaylang=en -- Merv Porter [SBS-MVP] ============================ "Ambictus" <Ambictus.4375be(a)DoNotSpam.com> wrote in message news:Ambictus.4375be(a)DoNotSpam.com... > > Ok, so for the last several days or so I've been experiencing a problem > with my SBS 2003 server. I've been getting a lot of messages bounced > back stating that relaying is denied. After a lot of searching and > attempting multiple fixes I believe I've discovered the problem, but am > unsure of how to fix it. > > First let me state that I'm completely baffled as to why it started > happening. I have made no changes in IP or DNS nor have I patched the > server or changed the config. > > It seems that my server is either attempting to deliver messages to the > wrong servers or is simply attempting to use those servers to relay our > messages to the proper server. The issue only occurs when a message is > sent to multiple recipients. > > So I believe our server opens a connection to the first recipient's > server and simply attempts to hand off the messages for all recipients. > Below are a couple of examples of the errors from the event viewer. > > This is an SMTP protocol error log for virtual server ID 1, connection > #61. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > with "550-5.1.1 The email account that you tried to reach does not > exist. Please try 550-5.1.1 double-checking the recipient's email > address for typos or 550-5.1.1 unnecessary spaces. Learn more at > 550 5.1.1 > http://mail.google.com/support/bin/answer.py?answer=6596 > 2si525366qyk.111 ". The full command sent was "RCPT TO:<X(a)X.com> ". > This will probably cause the connection to fail. > > > This is an SMTP protocol error log for virtual server ID 1, connection > #62. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > with "550 5.7.1 Relaying denied ". The full command sent was "RCPT > TO:<X(a)X.com> ". This will probably cause the connection to fail. > > Also I'm not using a smart host. > > > -- > Ambictus > ------------------------------------------------------------------------ > Ambictus's Profile: http://forums.techarena.in/members/163907.htm > View this thread: > http://forums.techarena.in/small-business-server/1282271.htm > > http://forums.techarena.in >
From: Ace Fekay [MCT] on 15 Dec 2009 02:13 "Ambictus" <Ambictus.4375be(a)DoNotSpam.com> wrote in message news:Ambictus.4375be(a)DoNotSpam.com... > > Ok, so for the last several days or so I've been experiencing a problem > with my SBS 2003 server. I've been getting a lot of messages bounced > back stating that relaying is denied. After a lot of searching and > attempting multiple fixes I believe I've discovered the problem, but am > unsure of how to fix it. > > First let me state that I'm completely baffled as to why it started > happening. I have made no changes in IP or DNS nor have I patched the > server or changed the config. > > It seems that my server is either attempting to deliver messages to the > wrong servers or is simply attempting to use those servers to relay our > messages to the proper server. The issue only occurs when a message is > sent to multiple recipients. > > So I believe our server opens a connection to the first recipient's > server and simply attempts to hand off the messages for all recipients. > Below are a couple of examples of the errors from the event viewer. > > This is an SMTP protocol error log for virtual server ID 1, connection > #61. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > with "550-5.1.1 The email account that you tried to reach does not > exist. Please try 550-5.1.1 double-checking the recipient's email > address for typos or 550-5.1.1 unnecessary spaces. Learn more at > 550 5.1.1 > http://mail.google.com/support/bin/answer.py?answer=6596 > 2si525366qyk.111 ". The full command sent was "RCPT TO:<X(a)X.com> ". > This will probably cause the connection to fail. > > > This is an SMTP protocol error log for virtual server ID 1, connection > #62. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > with "550 5.7.1 Relaying denied ". The full command sent was "RCPT > TO:<X(a)X.com> ". This will probably cause the connection to fail. > > Also I'm not using a smart host. > > > -- > Ambictus The first error clearly states the recipient does not exist. As for the second one, there can be a number of causes as stated in the following: 'Relaying Denied' Error while trying to send emailDescription, User receives the following error when trying to send Email: javax.mail.SendFailedException: 550 5.7.1 <name(a)company.com>... Relaying denied ... www.hiteksoftware.com/knowledge/articles/026.htm My feeling is your IP may be on a blacklist. Check MX Toolbox's site. Email Blacklist Check - See if your server is blacklisted. Online email blacklist lookup check to find out if email server is on any real-time blacklist, spam blacklist or DNS black list commonly used to block email ... www.mxtoolbox.com/blacklists.aspx -- Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution. Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003 Microsoft Certified Trainer For urgent issues, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
From: Ambictus on 15 Dec 2009 11:42 'Ace Fekay [MCT Wrote: > ;4727587']"Ambictus" <Ambictus.4375be(a)DoNotSpam.com> wrote in message > news:Ambictus.4375be(a)DoNotSpam.com... > > > > Ok, so for the last several days or so I've been experiencing a > problem > > with my SBS 2003 server. I've been getting a lot of messages bounced > > back stating that relaying is denied. After a lot of searching and > > attempting multiple fixes I believe I've discovered the problem, but > am > > unsure of how to fix it. > > > > First let me state that I'm completely baffled as to why it started > > happening. I have made no changes in IP or DNS nor have I patched > the > > server or changed the config. > > > > It seems that my server is either attempting to deliver messages to > the > > wrong servers or is simply attempting to use those servers to relay > our > > messages to the proper server. The issue only occurs when a message > is > > sent to multiple recipients. > > > > So I believe our server opens a connection to the first recipient's > > server and simply attempts to hand off the messages for all > recipients. > > Below are a couple of examples of the errors from the event viewer. > > > > This is an SMTP protocol error log for virtual server ID 1, > connection > > #61. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > > with "550-5.1.1 The email account that you tried to reach does not > > exist. Please try 550-5.1.1 double-checking the recipient's email > > address for typos or 550-5.1.1 unnecessary spaces. Learn more at > > 550 5.1.1 > > http://mail.google.com/support/bin/answer.py?answer=6596 > > 2si525366qyk.111 ". The full command sent was "RCPT TO:<X(a)X.com> > ". > > This will probably cause the connection to fail. > > > > > > This is an SMTP protocol error log for virtual server ID 1, > connection > > #62. The remote host "X.X.X.X", responded to the SMTP command "rcpt" > > with "550 5.7.1 Relaying denied ". The full command sent was "RCPT > > TO:<X(a)X.com> ". This will probably cause the connection to fail. > > > > Also I'm not using a smart host. > > > > > > -- > > Ambictus > > > The first error clearly states the recipient does not exist. > > As for the second one, there can be a number of causes as stated in > the > following: > > 'Relaying Denied' Error while trying to send emailDescription, User > receives > the following error when trying to send Email: > javax.mail.SendFailedException: 550 5.7.1 <name(a)company.com>... > Relaying > denied ... > www.hiteksoftware.com/knowledge/articles/026.htm > > My feeling is your IP may be on a blacklist. Check MX Toolbox's site. > > Email Blacklist Check - See if your server is blacklisted. > Online email blacklist lookup check to find out if email server is on > any > real-time blacklist, spam blacklist or DNS black list commonly used to > block > email ... > www.mxtoolbox.com/blacklists.aspx > > > -- > Ace > > This posting is provided "AS-IS" with no warranties or guarantees and > confers no rights. > > Please reply back to the newsgroup or forum for collaboration benefit > among > responding engineers, and to help others benefit from your resolution. > > Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & > MCSA > 2003/2000, MCSA Messaging 2003 > Microsoft Certified Trainer > > For urgent issues, please contact Microsoft PSS directly. Please check > http://support.microsoft.com for regional support phone numbers. The reason the first recipient does not exist is because it's handing the e-mail message to the wrong server. I suppose I should have just posted the full messages so they would be more clear. In the first message it is trying to send a message for user(a)wavelink.com to gmail.com's servers therefore the user does not exist. I'm not blacklisted on any sites, I've tried multiple tools the one you linked included. In response to the Best Practices there were just some minor things like no size limits and virtual memory is greater than physical. There was also one about the recipient update service having an outdated entry. But it has been that way since the server was first created in 2007. At this point I'm looking to setup a smart host to temporarily alleviate the problem and when the company breaks for Christmas I'll come in and re-install the server. I just can't seem to find any real cause. -- Ambictus ------------------------------------------------------------------------ Ambictus's Profile: http://forums.techarena.in/members/163907.htm View this thread: http://forums.techarena.in/small-business-server/1282271.htm http://forums.techarena.in
From: Ace Fekay [MCT] on 15 Dec 2009 14:02 "Ambictus" <Ambictus.438x7d(a)DoNotSpam.com> wrote in message news:Ambictus.438x7d(a)DoNotSpam.com... > > 'Ace Fekay [MCT Wrote: >> ;4727587']"Ambictus" <Ambictus.4375be(a)DoNotSpam.com> wrote in message >> news:Ambictus.4375be(a)DoNotSpam.com... >> > >> > Ok, so for the last several days or so I've been experiencing a >> problem >> > with my SBS 2003 server. I've been getting a lot of messages bounced >> > back stating that relaying is denied. After a lot of searching and >> > attempting multiple fixes I believe I've discovered the problem, but >> am >> > unsure of how to fix it. >> > >> > First let me state that I'm completely baffled as to why it started >> > happening. I have made no changes in IP or DNS nor have I patched >> the >> > server or changed the config. >> > >> > It seems that my server is either attempting to deliver messages to >> the >> > wrong servers or is simply attempting to use those servers to relay >> our >> > messages to the proper server. The issue only occurs when a message >> is >> > sent to multiple recipients. >> > >> > So I believe our server opens a connection to the first recipient's >> > server and simply attempts to hand off the messages for all >> recipients. >> > Below are a couple of examples of the errors from the event viewer. >> > >> > This is an SMTP protocol error log for virtual server ID 1, >> connection >> > #61. The remote host "X.X.X.X", responded to the SMTP command "rcpt" >> > with "550-5.1.1 The email account that you tried to reach does not >> > exist. Please try 550-5.1.1 double-checking the recipient's email >> > address for typos or 550-5.1.1 unnecessary spaces. Learn more at >> > 550 5.1.1 >> > http://mail.google.com/support/bin/answer.py?answer=6596 >> > 2si525366qyk.111 ". The full command sent was "RCPT TO:<X(a)X.com> >> ". >> > This will probably cause the connection to fail. >> > >> > >> > This is an SMTP protocol error log for virtual server ID 1, >> connection >> > #62. The remote host "X.X.X.X", responded to the SMTP command "rcpt" >> > with "550 5.7.1 Relaying denied ". The full command sent was "RCPT >> > TO:<X(a)X.com> ". This will probably cause the connection to fail. >> > >> > Also I'm not using a smart host. >> > >> > >> > -- >> > Ambictus >> >> >> The first error clearly states the recipient does not exist. >> >> As for the second one, there can be a number of causes as stated in >> the >> following: >> >> 'Relaying Denied' Error while trying to send emailDescription, User >> receives >> the following error when trying to send Email: >> javax.mail.SendFailedException: 550 5.7.1 <name(a)company.com>... >> Relaying >> denied ... >> www.hiteksoftware.com/knowledge/articles/026.htm >> >> My feeling is your IP may be on a blacklist. Check MX Toolbox's site. >> >> Email Blacklist Check - See if your server is blacklisted. >> Online email blacklist lookup check to find out if email server is on >> any >> real-time blacklist, spam blacklist or DNS black list commonly used to >> block >> email ... >> www.mxtoolbox.com/blacklists.aspx >> >> >> -- >> Ace >> >> This posting is provided "AS-IS" with no warranties or guarantees and >> confers no rights. >> >> Please reply back to the newsgroup or forum for collaboration benefit >> among >> responding engineers, and to help others benefit from your resolution. >> >> Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & >> MCSA >> 2003/2000, MCSA Messaging 2003 >> Microsoft Certified Trainer >> >> For urgent issues, please contact Microsoft PSS directly. Please check >> http://support.microsoft.com for regional support phone numbers. > > The reason the first recipient does not exist is because it's handing > the e-mail message to the wrong server. I suppose I should have just > posted the full messages so they would be more clear. In the first > message it is trying to send a message for user(a)wavelink.com to > gmail.com's servers therefore the user does not exist. > > I'm not blacklisted on any sites, I've tried multiple tools the one you > linked included. > > > In response to the Best Practices there were just some minor things > like no size limits and virtual memory is greater than physical. There > was also one about the recipient update service having an outdated > entry. But it has been that way since the server was first created in > 2007. At this point I'm looking to setup a smart host to temporarily > alleviate the problem and when the company breaks for Christmas I'll > come in and re-install the server. I just can't seem to find any real > cause. > So you are saying that wavelink.com is being hosted by Gmail? If that is the case, then assuming that, then the MX records for wavelink.com should be pointing to Gmail's MTAs. However, I just checked and found that wavelink.com's MX records are the following: wavelink.com MX preference = 10, mail exchanger = smtp1.mke.securence.com wavelink.com MX preference = 10, mail exchanger = smtp1.msp.securence.com Therfore, based on the above, I am not sure what you mean by your statement: > "The reason the first recipient does not exist is because it's handing > the e-mail message to the wrong server." As for the following statement, I am not sure what you mean by it should be going to Gmail's mail servers. Maybe I am missing something here? My MX lookup for wavelink.com do not indicate any of the Gmail severs. > "In the first > message it is trying to send a message for user(a)wavelink.com to > gmail.com's servers therefore the user does not exist." Also, I am glad to hear you are not on any blacklists. Ace
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