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From: mrwiegand on 19 May 2010 13:14
A bit confused as to why this is not working. I can receive emails as
username(a)mail.domainname.net, I cannot receive emails as
username(a)domainname.net I check under the users email addresses and
the primary is set to be username(a)domainname.net.

This worked fine at one time, but we had to switch domain names and
since then it has not worked. I looked at MX records and that is
correct. I ran the CEICW several times and made sure everything was
correct... Any ideas on where to start troubleshooting this?
From: Joe on 19 May 2010 15:10
On 19/05/10 18:14, mrwiegand wrote:
> A bit confused as to why this is not working. I can receive emails as
> username(a)mail.domainname.net, I cannot receive emails as
> username(a)domainname.net I check under the users email addresses and
> the primary is set to be username(a)domainname.net.
>
> This worked fine at one time, but we had to switch domain names and
> since then it has not worked. I looked at MX records and that is
> correct. I ran the CEICW several times and made sure everything was
> correct... Any ideas on where to start troubleshooting this?

Another step needed. In addition to being part of one of each users'
email addresses, the domain name must also be listed by Exchange itself.
Look at Recipients, Recipient Policies, E-mail Addresses (Policy).

--
Joe
From: mrwiegand on 19 May 2010 15:57
On May 19, 2:10 pm, Joe <j...(a)jretrading.com> wrote:
> On 19/05/10 18:14, mrwiegand wrote:
>
> > A bit confused as to why this is not working.  I can receive emails as
> > usern...(a)mail.domainname.net, I cannot receive emails as
> > usern...(a)domainname.net   I check under the users email addresses and
> > the primary is set to be usern...(a)domainname.net.
>
> > This worked fine at one time, but we had to switch domain names and
> > since then it has not worked.  I looked at MX records and that is
> > correct.  I ran the CEICW several times and made sure everything was
> > correct... Any ideas on where to start troubleshooting this?
>
> Another step needed. In addition to being part of one of each users'
> email addresses, the domain name must also be listed by Exchange itself.
> Look at Recipients, Recipient Policies, E-mail Addresses (Policy).
>
> --
> Joe

Yes that was it, I thought the CEICW added this automatically. It is
still not working 100% however, I cannot send from Gmail to the
exchange server, but I can receive from a few others. I did the MX
look up tool and was told my reverse dns is not correct. Would that
stop gmail from sending to the exchange server?
From: Joe on 19 May 2010 16:02
On 19/05/10 20:57, mrwiegand wrote:
> On May 19, 2:10 pm, Joe<j...(a)jretrading.com> wrote:
>> On 19/05/10 18:14, mrwiegand wrote:
>>
>>> A bit confused as to why this is not working. I can receive emails as
>>> usern...(a)mail.domainname.net, I cannot receive emails as
>>> usern...(a)domainname.net I check under the users email addresses and
>>> the primary is set to be usern...(a)domainname.net.
>>
>>> This worked fine at one time, but we had to switch domain names and
>>> since then it has not worked. I looked at MX records and that is
>>> correct. I ran the CEICW several times and made sure everything was
>>> correct... Any ideas on where to start troubleshooting this?
>>
>> Another step needed. In addition to being part of one of each users'
>> email addresses, the domain name must also be listed by Exchange itself.
>> Look at Recipients, Recipient Policies, E-mail Addresses (Policy).
>>
>> --
>> Joe
>
> Yes that was it, I thought the CEICW added this automatically. It is
> still not working 100% however, I cannot send from Gmail to the
> exchange server, but I can receive from a few others. I did the MX
> look up tool and was told my reverse dns is not correct. Would that
> stop gmail from sending to the exchange server?

I don't think so. That should only affect the acceptance of your
outgoing email.

Do you get a useful message back from Gmail or does the email just
disappear? The latter usually suggests a spamtrap of some kind. Are you
receiving email directly or via an outside POP3 server, which may have
its own spamtrap?

--
Joe
From: "Robbin Meng [MSFT]" on 20 May 2010 05:32

Hi Nick,

Does this issue occurs to all accounts that have "username(a)domainname.net " email address?
Do you mean you can still receive from certain external domain that send emails to "username(a)domainname.net "?

Please help me to clarify. Thank you.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support


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