SBS2008 - IMAP access to mailbox in Exchange 2007
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From: Ace Fekay [MVP-DS, MCT] on 6 Jan 2010 11:19 "Jim" <jim(a)dontwantspam.com> wrote in message news:hi2aqn$21qb$1(a)energise.enta.net... > OK...I can pull the messages down using IMAP... > > But if I try and reply to one I get: System Administrator - > Undeliverable.. - 550.5.7.1 Unable to relay > > Jim. > Configure Outlook IMAP accuont or whatever client IMAP is using, to provide credentials for the SMTP server. It's not relaying because it's not providing the user's credentials to relay. Ace
From: "Robbin Meng [MSFT]" on 6 Jan 2010 23:49 Hi Jim, Thanks for your post and Ace's good suggestions. I am with Ace that the " Unable to relay" issue is possibly caused by the incorrect IMAP authentication for the SMTP server. The following examples demonstrate how Exchange Server accepts and relays mail by using authenticated relaying: " An anonymous user connects to the SMTP virtual server and attempts to deliver mail to an internal user in the Exchange organization. In this situation, the SMTP virtual server accepts the message because it is destined for an internal domain and because the user exists in Active Directory. " An anonymous user connects to the SMTP virtual server and attempts to deliver mail to an external user in an external domain. In this situation, the SMTP virtual server rejects the mail because it is destined for an external domain for which the Exchange server is not responsible. Because the user is not authenticated, the SMTP virtual server does not relay this mail outside of the Exchange organization. " A user connects to the SMTP virtual server using a Post Office Protocol (POP) or Internet Message Access Protocol (IMAP) client (for example, Microsoft Outlook? Express), authenticates, and then attempts to send a message to a user in an external domain. In this situation, the e-mail client connects directly to the SMTP virtual server and authenticates the user. Although the message is destined for a remote domain, the SMTP virtual server accepts and relays this mail because the user is authenticated To resolve this issue, configure Outlook Express to send authentication credentials: 1. On the Tools menu, click Accounts. 2. Click the current user account. 3. Click Properties. 4. Click the Servers tab. 5. Under Outgoing Mail Server, click to select the My server requires authentication check box. 6. Click Settings. 7. In the Logon Information dialog box, select one of the three following options: o Use same setting as my Incoming Mail server. The authentication credentials in the Incoming Mail Server option. o Log on using. Type the user account and password of the current user. o Log on using Secure Password Authentication. An authentication credential is displayed every time a message is sent. 8. Click OK until the Internet dialog box appears, and then click Close. In addition, here are some articles you may refer to configure your SMTP server authentication so that it can relay for IMAP client. Prevent anonymous access on internal SMTP virtual servers and dedicated SMTP virtual servers for IMAP and POP clients. http://technet.microsoft.com/en-us/library/bb123843(EXCHG.65).aspx Setting Relay Restrictions http://technet.microsoft.com/en-us/library/aa996446(EXCHG.65).aspx 550 5.7.1 Unable to relay for http://social.technet.microsoft.com/Forums/en-US/exchangesvrtransport/thread/1a84a06a-f1c8-40b4-ace8-1e264f218aa1 Hope this helps. Best regards, Robbin Meng(MSFT) Microsoft Online Newsgroup Support ================================================================== Please post your SBS 2008 related questions to the SBS newsgroup on Connect website: https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx Please post your EBS related questions to the EBS newsgroup on Connect website: https://connect.microsoft.com/ebs08/community/discussion/richui/default.aspx If you want to use a newsreader other than a web forum to access these newsgroups, please refer to the following blog to apply NNTP password and configure a newsreader: http://msmvps.com/blogs/bradley/archive/2008/11/02/signing-up-for-the-sbs-2008-newsgroups.aspx ================================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================================== This posting is provided "AS IS" with no warranties, and confers no rights. ==================================================================
From: Jim on 7 Jan 2010 05:15 Hi Guys, Already tried lots of this already....though I'll go through it all again in case I've missed something.. Main purpose for thisis that the customer has an IP PBX telephone system that the voicemail uses IMAP to get voicemail messages from Exchange. Worked perfectly with Exchange 2003. Customer has upgraded to Exchange 2007...now we're having all sorts of problems. So I thought let's start off with seeing whether I can use IMAP from a simple Outlook client...and I couldn't. So I though until we get this working then the telephone PBX most likely ain't going to work. Now we have changed the authentication to basic for IMAP on Exchange 2007 I can logon from Outlook client and see messages but not send any replies. Just get the unable to relay message. Have tried all the SMTP authentication stuff on the Outlook client but sill won't work. The telephone PBX can now logon also.. as opposed to saying that it cannot, ..but it now says that there are no new voicemails...when there actually are.. We think that the Outlook clients inability to send via IMAP might be related to this. I'll go over it again. Jim. ""Robbin Meng [MSFT]"" <v-robmen(a)online.microsoft.com> wrote in message news:esHIcT1jKHA.3976(a)TK2MSFTNGHUB02.phx.gbl... > > Hi Jim, > > Thanks for your post and Ace's good suggestions. > > I am with Ace that the " Unable to relay" issue is possibly caused by the > incorrect IMAP authentication for the SMTP server. The following examples > demonstrate how Exchange Server accepts and > relays mail by using authenticated relaying: > > " An anonymous user connects to the SMTP virtual server and attempts to > deliver mail to an internal user in the Exchange organization. > In this situation, the SMTP virtual server accepts the message because it > is destined for an internal domain and because the user exists in Active > Directory. > " An anonymous user connects to the SMTP virtual server and attempts to > deliver mail to an external user in an external domain. > In this situation, the SMTP virtual server rejects the mail because it is > destined for an external domain for which the Exchange server is not > responsible. Because the user is not authenticated, the > SMTP virtual server does not relay this mail outside of the Exchange > organization. > " A user connects to the SMTP virtual server using a Post Office Protocol > (POP) or Internet Message Access Protocol (IMAP) client (for example, > Microsoft Outlook? Express), authenticates, > and then attempts to send a message to a user in an external domain. > In this situation, the e-mail client connects directly to the SMTP virtual > server and authenticates the user. Although the message is destined for a > remote domain, the SMTP virtual server accepts and > relays this mail because the user is authenticated > > To resolve this issue, configure Outlook Express to send authentication > credentials: > 1. On the Tools menu, click Accounts. > 2. Click the current user account. > 3. Click Properties. > 4. Click the Servers tab. > 5. Under Outgoing Mail Server, click to select the My server requires > authentication check box. > 6. Click Settings. > 7. In the Logon Information dialog box, select one of the three following > options: > o Use same setting as my Incoming Mail server. The authentication > credentials in the Incoming Mail Server option. > o Log on using. Type the user account and password of the current user. > o Log on using Secure Password Authentication. An authentication > credential is displayed every time a message is sent. > 8. Click OK until the Internet dialog box appears, and then click Close. > > In addition, here are some articles you may refer to configure your SMTP > server authentication so that it can relay for IMAP client. > > Prevent anonymous access on internal SMTP virtual servers and dedicated > SMTP virtual servers for IMAP and POP clients. > http://technet.microsoft.com/en-us/library/bb123843(EXCHG.65).aspx > > Setting Relay Restrictions > http://technet.microsoft.com/en-us/library/aa996446(EXCHG.65).aspx > > 550 5.7.1 Unable to relay for > http://social.technet.microsoft.com/Forums/en-US/exchangesvrtransport/thread/1a84a06a-f1c8-40b4-ace8-1e264f218aa1 > > Hope this helps. > > > > Best regards, > Robbin Meng(MSFT) > Microsoft Online Newsgroup Support > > ================================================================== > Please post your SBS 2008 related questions to the SBS newsgroup on > Connect website: > https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx > > Please post your EBS related questions to the EBS newsgroup on Connect > website: > https://connect.microsoft.com/ebs08/community/discussion/richui/default.aspx > > If you want to use a newsreader other than a web forum to access these > newsgroups, > please refer to the following blog to apply NNTP password and configure a > newsreader: > http://msmvps.com/blogs/bradley/archive/2008/11/02/signing-up-for-the-sbs-2008-newsgroups.aspx > ================================================================== > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > ================================================================== > This posting is provided "AS IS" with no warranties, and confers no > rights. > ================================================================== > > >
From: Jim on 7 Jan 2010 06:24 Hmmm.. I find that I *can* reply to IMAP mesages on my test SBS2008 server...work on mine no problem. Though I am using Outlook 2007 on my test PC on my test rig as opposed to Outlook 2003 at the customer site..would this be relevant ? I've compared the settings on my server to the customers server and the only difference that I could see was that in the EMC in Server Configuration / Client Access / POP3 and IMAP4 / Authentication tab the customers has 'Sites' as the X.509 certificate name. ...mine had the fqdn of my test server.. etc: SERVER.domain.local I changed this to the fqdn of the customers server and restarted IMAP4 service...didn't seem to make any difference is this relevant. Apart from that everything else look identical...can't see where the difference is.. ?? I've not restarted Information Store on customer server as not ideal time to do this, could try that later.. Jim. "Jim" <jim(a)dontwantspam.com> wrote in message news:hi4c7q$25uq$1(a)energise.enta.net... > Hi Guys, > > Already tried lots of this already....though I'll go through it all again > in case I've missed something.. > > Main purpose for thisis that the customer has an IP PBX telephone system > that the voicemail uses IMAP to get voicemail messages from Exchange. > > Worked perfectly with Exchange 2003. > > Customer has upgraded to Exchange 2007...now we're having all sorts of > problems. > > So I thought let's start off with seeing whether I can use IMAP from a > simple Outlook client...and I couldn't. So I though until we get this > working then the telephone PBX most likely ain't going to work. > > Now we have changed the authentication to basic for IMAP on Exchange 2007 > I can logon from Outlook client and see messages but not send any replies. > > Just get the unable to relay message. Have tried all the SMTP > authentication stuff on the Outlook client but sill won't work. > > The telephone PBX can now logon also.. as opposed to saying that it > cannot, .but it now says that there are no new voicemails...when there > actually are.. > > We think that the Outlook clients inability to send via IMAP might be > related to this. > > I'll go over it again. > > Jim. > > > ""Robbin Meng [MSFT]"" <v-robmen(a)online.microsoft.com> wrote in message > news:esHIcT1jKHA.3976(a)TK2MSFTNGHUB02.phx.gbl... >> >> Hi Jim, >> >> Thanks for your post and Ace's good suggestions. >> >> I am with Ace that the " Unable to relay" issue is possibly caused by the >> incorrect IMAP authentication for the SMTP server. The following examples >> demonstrate how Exchange Server accepts and >> relays mail by using authenticated relaying: >> >> " An anonymous user connects to the SMTP virtual server and attempts to >> deliver mail to an internal user in the Exchange organization. >> In this situation, the SMTP virtual server accepts the message because it >> is destined for an internal domain and because the user exists in Active >> Directory. >> " An anonymous user connects to the SMTP virtual server and attempts to >> deliver mail to an external user in an external domain. >> In this situation, the SMTP virtual server rejects the mail because it is >> destined for an external domain for which the Exchange server is not >> responsible. Because the user is not authenticated, the >> SMTP virtual server does not relay this mail outside of the Exchange >> organization. >> " A user connects to the SMTP virtual server using a Post Office Protocol >> (POP) or Internet Message Access Protocol (IMAP) client (for example, >> Microsoft Outlook? Express), authenticates, >> and then attempts to send a message to a user in an external domain. >> In this situation, the e-mail client connects directly to the SMTP >> virtual server and authenticates the user. Although the message is >> destined for a remote domain, the SMTP virtual server accepts and >> relays this mail because the user is authenticated >> >> To resolve this issue, configure Outlook Express to send authentication >> credentials: >> 1. On the Tools menu, click Accounts. >> 2. Click the current user account. >> 3. Click Properties. >> 4. Click the Servers tab. >> 5. Under Outgoing Mail Server, click to select the My server requires >> authentication check box. >> 6. Click Settings. >> 7. In the Logon Information dialog box, select one of the three following >> options: >> o Use same setting as my Incoming Mail server. The authentication >> credentials in the Incoming Mail Server option. >> o Log on using. Type the user account and password of the current user. >> o Log on using Secure Password Authentication. An authentication >> credential is displayed every time a message is sent. >> 8. Click OK until the Internet dialog box appears, and then click Close. >> >> In addition, here are some articles you may refer to configure your SMTP >> server authentication so that it can relay for IMAP client. >> >> Prevent anonymous access on internal SMTP virtual servers and dedicated >> SMTP virtual servers for IMAP and POP clients. >> http://technet.microsoft.com/en-us/library/bb123843(EXCHG.65).aspx >> >> Setting Relay Restrictions >> http://technet.microsoft.com/en-us/library/aa996446(EXCHG.65).aspx >> >> 550 5.7.1 Unable to relay for >> http://social.technet.microsoft.com/Forums/en-US/exchangesvrtransport/thread/1a84a06a-f1c8-40b4-ace8-1e264f218aa1 >> >> Hope this helps. >> >> >> >> Best regards, >> Robbin Meng(MSFT) >> Microsoft Online Newsgroup Support >> >> ================================================================== >> Please post your SBS 2008 related questions to the SBS newsgroup on >> Connect website: >> https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx >> >> Please post your EBS related questions to the EBS newsgroup on Connect >> website: >> https://connect.microsoft.com/ebs08/community/discussion/richui/default.aspx >> >> If you want to use a newsreader other than a web forum to access these >> newsgroups, >> please refer to the following blog to apply NNTP password and configure a >> newsreader: >> http://msmvps.com/blogs/bradley/archive/2008/11/02/signing-up-for-the-sbs-2008-newsgroups.aspx >> ================================================================== >> When responding to posts, please "Reply to Group" via your newsreader so >> that others may learn and benefit from your issue. >> ================================================================== >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> ================================================================== >> >> >>
From: Jim on 7 Jan 2010 07:07
....found another difference as well.. The customers 'Accepted Domains' had domain.co.uk as the Default (True) My test rig has domain.local as the Default (True) , as does several other SBS2008 servers which I have checked. I've changed theirs to domain.local as the Default (True) now...still didn't make any difference but have not yet restarted any Exchange services. Their server was an SBS2003 to SBS2008 SwingIT Migration.. Jim. "Jim" <jim(a)dontwantspam.com> wrote in message news:hi4g95$2cb5$1(a)energise.enta.net... > Hmmm.. > > I find that I *can* reply to IMAP mesages on my test SBS2008 server...work > on mine no problem. > > Though I am using Outlook 2007 on my test PC on my test rig as opposed to > Outlook 2003 at the customer site..would this be relevant ? > > I've compared the settings on my server to the customers server and the > only difference that I could see was that in the EMC in Server > Configuration / Client Access / POP3 and IMAP4 / Authentication tab the > customers has 'Sites' as the X.509 certificate name. > > ..mine had the fqdn of my test server.. etc: SERVER.domain.local > > I changed this to the fqdn of the customers server and restarted IMAP4 > service...didn't seem to make any difference is this relevant. > > Apart from that everything else look identical...can't see where the > difference is.. ?? > > I've not restarted Information Store on customer server as not ideal time > to do this, could try that later.. > > Jim. > > > "Jim" <jim(a)dontwantspam.com> wrote in message > news:hi4c7q$25uq$1(a)energise.enta.net... >> Hi Guys, >> >> Already tried lots of this already....though I'll go through it all again >> in case I've missed something.. >> >> Main purpose for thisis that the customer has an IP PBX telephone system >> that the voicemail uses IMAP to get voicemail messages from Exchange. >> >> Worked perfectly with Exchange 2003. >> >> Customer has upgraded to Exchange 2007...now we're having all sorts of >> problems. >> >> So I thought let's start off with seeing whether I can use IMAP from a >> simple Outlook client...and I couldn't. So I though until we get this >> working then the telephone PBX most likely ain't going to work. >> >> Now we have changed the authentication to basic for IMAP on Exchange 2007 >> I can logon from Outlook client and see messages but not send any >> replies. >> >> Just get the unable to relay message. Have tried all the SMTP >> authentication stuff on the Outlook client but sill won't work. >> >> The telephone PBX can now logon also.. as opposed to saying that it >> cannot, .but it now says that there are no new voicemails...when there >> actually are.. >> >> We think that the Outlook clients inability to send via IMAP might be >> related to this. >> >> I'll go over it again. >> >> Jim. >> >> >> ""Robbin Meng [MSFT]"" <v-robmen(a)online.microsoft.com> wrote in message >> news:esHIcT1jKHA.3976(a)TK2MSFTNGHUB02.phx.gbl... >>> >>> Hi Jim, >>> >>> Thanks for your post and Ace's good suggestions. >>> >>> I am with Ace that the " Unable to relay" issue is possibly caused by >>> the incorrect IMAP authentication for the SMTP server. The following >>> examples demonstrate how Exchange Server accepts and >>> relays mail by using authenticated relaying: >>> >>> " An anonymous user connects to the SMTP virtual server and attempts to >>> deliver mail to an internal user in the Exchange organization. >>> In this situation, the SMTP virtual server accepts the message because >>> it is destined for an internal domain and because the user exists in >>> Active Directory. >>> " An anonymous user connects to the SMTP virtual server and attempts to >>> deliver mail to an external user in an external domain. >>> In this situation, the SMTP virtual server rejects the mail because it >>> is destined for an external domain for which the Exchange server is not >>> responsible. Because the user is not authenticated, the >>> SMTP virtual server does not relay this mail outside of the Exchange >>> organization. >>> " A user connects to the SMTP virtual server using a Post Office >>> Protocol (POP) or Internet Message Access Protocol (IMAP) client (for >>> example, Microsoft Outlook? Express), authenticates, >>> and then attempts to send a message to a user in an external domain. >>> In this situation, the e-mail client connects directly to the SMTP >>> virtual server and authenticates the user. Although the message is >>> destined for a remote domain, the SMTP virtual server accepts and >>> relays this mail because the user is authenticated >>> >>> To resolve this issue, configure Outlook Express to send authentication >>> credentials: >>> 1. On the Tools menu, click Accounts. >>> 2. Click the current user account. >>> 3. Click Properties. >>> 4. Click the Servers tab. >>> 5. Under Outgoing Mail Server, click to select the My server requires >>> authentication check box. >>> 6. Click Settings. >>> 7. In the Logon Information dialog box, select one of the three >>> following options: >>> o Use same setting as my Incoming Mail server. The authentication >>> credentials in the Incoming Mail Server option. >>> o Log on using. Type the user account and password of the current user. >>> o Log on using Secure Password Authentication. An authentication >>> credential is displayed every time a message is sent. >>> 8. Click OK until the Internet dialog box appears, and then click Close. >>> >>> In addition, here are some articles you may refer to configure your SMTP >>> server authentication so that it can relay for IMAP client. >>> >>> Prevent anonymous access on internal SMTP virtual servers and dedicated >>> SMTP virtual servers for IMAP and POP clients. >>> http://technet.microsoft.com/en-us/library/bb123843(EXCHG.65).aspx >>> >>> Setting Relay Restrictions >>> http://technet.microsoft.com/en-us/library/aa996446(EXCHG.65).aspx >>> >>> 550 5.7.1 Unable to relay for >>> http://social.technet.microsoft.com/Forums/en-US/exchangesvrtransport/thread/1a84a06a-f1c8-40b4-ace8-1e264f218aa1 >>> >>> Hope this helps. >>> >>> >>> >>> Best regards, >>> Robbin Meng(MSFT) >>> Microsoft Online Newsgroup Support >>> >>> ================================================================== >>> Please post your SBS 2008 related questions to the SBS newsgroup on >>> Connect website: >>> https://connect.microsoft.com/sbs08/community/discussion/richui/default.aspx >>> >>> Please post your EBS related questions to the EBS newsgroup on Connect >>> website: >>> https://connect.microsoft.com/ebs08/community/discussion/richui/default.aspx >>> >>> If you want to use a newsreader other than a web forum to access these >>> newsgroups, >>> please refer to the following blog to apply NNTP password and configure >>> a newsreader: >>> http://msmvps.com/blogs/bradley/archive/2008/11/02/signing-up-for-the-sbs-2008-newsgroups.aspx >>> ================================================================== >>> When responding to posts, please "Reply to Group" via your newsreader so >>> that others may learn and benefit from your issue. >>> ================================================================== >>> This posting is provided "AS IS" with no warranties, and confers no >>> rights. >>> ================================================================== >>> >>> >>> |