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From: Jim on 4 Jan 2010 11:04
Have a customer who has a telephone system that uses an IMAP connectionj to
the users Inbox to pick up voicemails.

Since upgrading from Exchange 2003 (SBS2003) to Exchange 2007 (SBS2008) this
has stopped working.

Users userrnames and passwords are still the same.

I've setup Outlook to make an IMAP connection to their mailbox but this
doesn't appear to work, I guess this is why their telephone can't logon
either.

I just get a box come up prompting for a username and password ??

Is their more to it in Exchange 2007 than just doing the regular Outlook
IMAP setup like we did in Exchange 2003 ?

Jim.


From: Ace Fekay [MCT] on 4 Jan 2010 11:22
"Jim" <jim(a)dontwantspam.com> wrote in message
news:hht3j7$31eh$1(a)energise.enta.net...
> Have a customer who has a telephone system that uses an IMAP connectionj
> to the users Inbox to pick up voicemails.
>
> Since upgrading from Exchange 2003 (SBS2003) to Exchange 2007 (SBS2008)
> this has stopped working.
>
> Users userrnames and passwords are still the same.
>
> I've setup Outlook to make an IMAP connection to their mailbox but this
> doesn't appear to work, I guess this is why their telephone can't logon
> either.
>
> I just get a box come up prompting for a username and password ??
>
> Is their more to it in Exchange 2007 than just doing the regular Outlook
> IMAP setup like we did in Exchange 2003 ?
>
> Jim.
>
>


Is the IMAP service started and configured in the EMC?

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among
responding engineers, and to help others benefit from your resolution.

Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer

If you feel this is an urgent issue and require immediate assistance, please
contact Microsoft PSS directly. Please check http://support.microsoft.com
for regional support phone numbers.


From: Jim on 4 Jan 2010 11:55
Hi Ace,

Yes it is, but it was configured for a Secure connection, I have changed
this to Basic Authentication and now it works OK.

I don't think that the customers telephone system can handle SSL IMAP so I
think it might have to be set to Basic Authentication.

Jim.



"Ace Fekay [MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in message
news:ebDeioVjKHA.2132(a)TK2MSFTNGP05.phx.gbl...
>
> "Jim" <jim(a)dontwantspam.com> wrote in message
> news:hht3j7$31eh$1(a)energise.enta.net...
>> Have a customer who has a telephone system that uses an IMAP connectionj
>> to the users Inbox to pick up voicemails.
>>
>> Since upgrading from Exchange 2003 (SBS2003) to Exchange 2007 (SBS2008)
>> this has stopped working.
>>
>> Users userrnames and passwords are still the same.
>>
>> I've setup Outlook to make an IMAP connection to their mailbox but this
>> doesn't appear to work, I guess this is why their telephone can't logon
>> either.
>>
>> I just get a box come up prompting for a username and password ??
>>
>> Is their more to it in Exchange 2007 than just doing the regular Outlook
>> IMAP setup like we did in Exchange 2003 ?
>>
>> Jim.
>>
>>
>
>
> Is the IMAP service started and configured in the EMC?
>
> --
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Please reply back to the newsgroup or forum for collaboration benefit
> among responding engineers, and to help others benefit from your
> resolution.
>
> Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA
> 2003/2000, MCSA Messaging 2003
> Microsoft Certified Trainer
>
> If you feel this is an urgent issue and require immediate assistance,
> please contact Microsoft PSS directly. Please check
> http://support.microsoft.com for regional support phone numbers.
>
>


From: Ace Fekay [MCT] on 4 Jan 2010 13:43
"Jim" <jim(a)dontwantspam.com> wrote in message
news:hht6hn$4jv$1(a)energise.enta.net...
> Hi Ace,
>
> Yes it is, but it was configured for a Secure connection, I have changed
> this to Basic Authentication and now it works OK.
>
> I don't think that the customers telephone system can handle SSL IMAP so I
> think it might have to be set to Basic Authentication.
>
> Jim.
>


That would have been the next thing I would have suggested. Glad to hear you
figured it out!

Cheers!

Ace


From: Jim on 6 Jan 2010 10:38
OK...I can pull the messages down using IMAP...

But if I try and reply to one I get: System Administrator -
Undeliverable.. - 550.5.7.1 Unable to relay

Jim.


"Ace Fekay [MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in message
news:#eTJH3WjKHA.5608(a)TK2MSFTNGP05.phx.gbl...
> "Jim" <jim(a)dontwantspam.com> wrote in message
> news:hht6hn$4jv$1(a)energise.enta.net...
>> Hi Ace,
>>
>> Yes it is, but it was configured for a Secure connection, I have changed
>> this to Basic Authentication and now it works OK.
>>
>> I don't think that the customers telephone system can handle SSL IMAP so
>> I think it might have to be set to Basic Authentication.
>>
>> Jim.
>>
>
>
> That would have been the next thing I would have suggested. Glad to hear
> you figured it out!
>
> Cheers!
>
> Ace
>
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