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From: Frustrated Brian Frustrated on 29 Jan 2010 10:27
I cannot get may outlook to work with Windows 7. I keep getting a 'receiving
reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3)
email server... please contact your ISP.

It does complete the send task (ie completes 1 of 2 tasks)

I have called the ISP provider and they say everything is setup OK, I have
re-installed office 2007 with SP2, I have turned off the firewall protection,
I can access the internet.

Thanks Brian
From: Brian Tillman [MVP-Outlook] on 29 Jan 2010 10:34
"Frustrated Brian" <Frustrated Brian(a)discussions.microsoft.com> wrote in
message news:03D834F0-B4DD-4930-871C-12F4E2EFF1FD(a)microsoft.com...

>I cannot get may outlook to work with Windows 7. I keep getting a 'receiving
> reported error (0x80042108) : 'Outlook cannot connect to your incoming
> (POP3)
> email server... please contact your ISP.
>
> It does complete the send task (ie completes 1 of 2 tasks)
>
> I have called the ISP provider and they say everything is setup OK, I have
> re-installed office 2007 with SP2, I have turned off the firewall
> protection,
> I can access the internet.

Are you sure you're connecting to the correct POP port? Can you, from a
command prompt window, telnet to the server and port your mail service
provider wishes you to use?
--
Brian Tillman [MVP-Outlook]

From: Frustrated Brian on 29 Jan 2010 11:46
Brian
I set up the POP3 with the ISP company (twice). Unfortunately, I don't know
what you mean by the last part of your answer 'telnet to the server..."

Thanks for you help
Brian

"Brian Tillman [MVP-Outlook]" wrote:

> "Frustrated Brian" <Frustrated Brian(a)discussions.microsoft.com> wrote in
> message news:03D834F0-B4DD-4930-871C-12F4E2EFF1FD(a)microsoft.com...
>
> >I cannot get may outlook to work with Windows 7. I keep getting a 'receiving
> > reported error (0x80042108) : 'Outlook cannot connect to your incoming
> > (POP3)
> > email server... please contact your ISP.
> >
> > It does complete the send task (ie completes 1 of 2 tasks)
> >
> > I have called the ISP provider and they say everything is setup OK, I have
> > re-installed office 2007 with SP2, I have turned off the firewall
> > protection,
> > I can access the internet.
>
> Are you sure you're connecting to the correct POP port? Can you, from a
> command prompt window, telnet to the server and port your mail service
> provider wishes you to use?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Brian Tillman [MVP-Outlook] on 29 Jan 2010 13:39
"Frustrated Brian" <FrustratedBrian(a)discussions.microsoft.com> wrote in
message news:45642EAB-16BC-48F4-8F67-1D8D99BF765C(a)microsoft.com...

> I set up the POP3 with the ISP company (twice). Unfortunately, I don't know
> what you mean by the last part of your answer 'telnet to the server..."

Open a command prompt window. At the prompt, enter

telnet server port

where "server" is the POP server your mail provider gave you and "port" is the
port number they told you to use. POP servers often use port 110 or port 995.
You should see something like this:

C:\> telnet someserver.somedomain.com 110
Trying... Connected to SOMESERVER.DOMAIN.COM.

+OK POP3 server <V2.0-5beta13(a)someserver.somedomain.com at 29-JAN-2010
13:32:52.6500>

If you see something like this, you can enter "quit" to return to the command
prompt. If you don't see it, you have a network connection problem or the
server name or port is wrong.
--
Brian Tillman [MVP-Outlook]

From: Frustrated Brian Frustrated on 30 Jan 2010 09:40

I know this is frustrating for you but

I am using port 110
Server info is incoming pop.telus.net
outgoing smtp.telus.net

When I try this at the command prompt - it says it is not a command.

I have tried several variations but with no luck

Can you put it in quotes what I should be using?

Thanks Brian
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