Server Performance Report - Memory in use - showing 'No data'
|
From: ArchangelG on 27 Jun 2006 03:38 Hi Crina Li, Please find below the report I received this morning. I received a similar report yesterday morning. There still isn't any 'Server Specifications' or 'Memory use' data despite me running through your instructions on Saturday afternoon. Any further help would be appreciated. Thanks, Gabriel From: Administrator Sent: 27 June 2006 06:00 To: Administrator Subject: Server Performance Report - 4CGROUP-SBS Server Performance Report for 4C Group Report created on 6/27/2006 at 6:00 AM Summary for Server has been running: Server Specifications Details Performance Summary Details Top Processes Details Backup: Not configured Details Auto-started Services Not Running: 0 Details Critical Alerts: 2 Details Critical Errors in the Event Logs: 35 Details Details of Server Specifications No data is available for this section. Ensure that the Windows Management Instrumentation service is running. Performance Summary Performance Counters Today Last Month Rate of Growth Memory in use No data No data Free disk space (C:) 1,151 MB No data Free disk space (D:) 189,571 MB No data Busy disk time (0 C: D:) 12 % No data Top 5 Processes by Memory Usage Process Name - ID Memory Usage store - 4632 563 MB W3PROXY - 5600 486 MB RPCServ - 5516 242 MB sqlservr - 2068 104 MB services - 1616 91 MB Top 5 Processes by CPU Usage Process Name - ID CPU Time scan32 - 6708 27.1 % beremote - 1452 2.5 % store - 4632 2.2 % W3PROXY - 5600 1.4 % WSPSRV - 4212 1.3 % Backup Result Last Occurrence Small Business Server Backup is not configured. To configure backup, click the Backup snap-in in Server Management, and then click Configure Backup. Not applicable Auto-started Services Not Running No data is available for this section. Ensure that the Windows Management Instrumentation service is running. Critical Alerts Issue Last Occurrence Total Occurrences Process (store.exe) 6/26/2006 6:43 PM 1 The store.exe process is allocating more memory than usual. Check to see if you are having problems with e-mail. If so, stop and then restart the Microsoft Exchange Information Store service. You can disable this alert or change its threshold by using the Change Alert Notifications task in the Server Management Monitoring and Reporting taskpad. Issue Last Occurrence Total Occurrences Fax 6/26/2006 10:59 AM 1 Fax service is Stopped. This service enables you to send and receive faxes by using fax resources available on the Small Business Server computer. If no device is configured to receive or send faxes, this service will be stopped automatically. It restarts automatically when a fax device is configured. For more information about this event, see the Event Log on the server computer. You can restart this service by using the View Services task in the Server Management Monitoring and Reporting taskpad. You can disable this alert by using the Change Alert Notifications task. Critical Errors in Application Log Source Event ID Last Occurrence Total Occurrences Alert Manager Event Interface 257 6/27/2006 4:04 AM 2 * Small Business Server cannot display a description for this event. For more information, see the Event Log. Source Event ID Last Occurrence Total Occurrences McAfee GroupShield 2053 6/27/2006 4:01 AM 1 An update failed with error 80004005:Unspecified error . Source Event ID Last Occurrence Total Occurrences Microsoft Fax 32092 6/26/2006 11:02 AM 1 The Fax service failed to receive a fax. From: . CallerId: . To: Beech Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. * The text shown is for the most recent occurrence of this event. For more information, see the Event log. Critical Errors in Directory Service Log There were no critical events in the Directory Service Log in the last 24 hours. Critical Errors in DNS Server Log There were no critical events in the DNS Server Log in the last 24 hours. Critical Errors in File Replication Service Log There were no critical events in the File Replication Service Log in the last 24 hours. Critical Errors in Security Log Source Event ID Last Occurrence Total Occurrences Security 529 6/27/2006 2:27 AM 26 * Logon Failure: Reason: Unknown user name or bad password User Name: gabriel Domain: 4cgroup Logon Type: 3 Logon Process: NtLmSsp Authentication Package: NTLM Workstation Name: PHANTOM Caller User Name: - Caller Domain: - Caller Logon ID: - Caller Process ID: - Transited Services: - Source Network Address: - Source Port : - * The text shown is for the most recent occurrence of this event. For more information, see the Event log. Critical Errors in System Log Source Event ID Last Occurrence Total Occurrences Windows Update Agent 16 6/26/2006 6:16 PM .... [Message clipped] "Crina Li" wrote: > Hi Gabriel, > > Thanks for your update. > > I will look forward to hearing from you. > > Best regards, > > Crina Li (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > -------------------- > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | Newsgroups: microsoft.public.windows.server.sbs > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' > | Date: 21 Jun 2006 00:49:35 -0700 > | Organization: http://groups.google.com > | Lines: 400 > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | NNTP-Posting-Host: 82.163.232.250 > | Mime-Version: 1.0 > | Content-Type: text/plain; charset="iso-8859-1" > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 > 07:49:40 GMT) > | X-Complaints-To: groups-abuse(a)google.com > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | User-Agent: G2/0.2 > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | X-HTTP-Via: 1.1 4CGROUP-SBS > | Complaints-To: groups-abuse(a)google.com > | Injection-Info: u72g2000cwu.googlegroups.com; posting-host=82.163.232.250; > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | Path: > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog > le.com!u72g2000cwu.googlegroups.com!not-for-mail > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Hi Crina Li > | > | Thank-you for your reply. > | > | I have followed your troubleshooting steps and left the system about 36 > | hours run through a reporting cycle but still no joy. > | > | I apologise, my initial description of the problem wasn't very > | descriptive at all. I'll try again below. > | > | I'll copy/paste my report below to show what I'm talking about but in > | brief, it's just the following sections that seem to be problematic: > | > | In the Summary, 'Server has been running:' doen't give anything, it > | doesn't even say 'no data'. > | > | In the 'Server Specifications' section it gives me: 'No data is > | available for this section. Ensure that the Windows Management > | Instrumentation service is running.' > | I've checked the WMI service is running which it was and still is, but > | I noticed the 'Windows Management Instrumentation Driver Extensions' > | service wasn't running. I'm not sure whether this one is needed for > | this purpose but I've started it anyway. > | > | In the 'Performance Summary', 'Memory in use' says 'No data'. This is > | where my real problem is because I need to report to the MD but there's > | no data here and I'm not sure where else I can get any monitoring > | information. > | > | Following I've copy/pasted the report: > | > | Server Performance Report for 4C Group > | Report created on 6/21/2006 at 7:00 AM > | > | > ---------------------------------------------------------------------------- > ---- > | > | > | > | > | > | Summary for > | > | > | Server has been running: > | Server Specifications Details > | Performance Summary Details > | Top Processes Details > | Backup: Not configured Details > | Auto-started Services Not Running: 0 Details > | Critical Alerts: 1 Details > | Critical Errors in the Event Logs: 3 Details > | > | > | > | > | > | Details of > | > | > ---------------------------------------------------------------------------- > ---- > | > | > | > | > | Server Specifications > | > | > | No data is available for this section. Ensure that the Windows > | Management Instrumentation service is running. > | > | > | > | > | > | Performance Summary > | > | > | Performance Counters Today Last Month Rate of Growth > | Memory in use No data No data > | Free disk space (C:) 1,919 MB No data > | Free disk space (D:) 189,766 MB No data > | Busy disk time (0 C: D:) 12 % No data > | > | > | > | > | > | Top 5 Processes by Memory Usage > | > | > | Process Name - ID Memory Usage > | store - 4612 574 MB > | > | > | W3PROXY - 5336 486 MB > | > | > | sqlservr - 1536 174 MB > | > | > | RPCServ - 5704 146 MB > | > | > | sqlservr - 1660 108 MB > | > | > | > | > | > | > | > | Top 5 Processes by CPU Usage > | > | > | Process Name - ID CPU Time > | scan32 - 9232 28.0 % > | > | > | store - 4612 3.2 % > | > | > | beremote - 1692 3.0 % > | > | > | W3PROXY - 5336 1.5 % > | > | > | WSPSRV - 5236 1.3 % > | > | > | > | > | > | > | > | Backup > | > | > | Result Last Occurrence > | Small Business Server Backup is not configured. To configure backup, > | click the Backup snap-in in Server Management, and then click Configure > | Backup. Not applicable > | > | > | > | > | > | Auto-started Services Not Running > | > | > | No data is available for this section. Ensure that the Windows > | Management Instrumentation service is running. > | > | > | > | > | > | Critical Alerts > | > | > | Issue Last Occurrence Total Occurrences > | Process (store.exe) 6/20/2006 7:38 PM 1 > | The store.exe process is allocating more memory than usual. > | > | Check to see if you are having problems with e-mail. If so, stop and > | then restart the Microsoft Exchange Information Store service. > | > | You can disable this alert or change its threshold by using the Change > | Alert Notifications task in the Server Management Monitoring and > | Reporting taskpad. > | > | > | > | > | > | Critical Errors in Application Log > | > | > | Source Event ID Last Occurrence Total Occurrences > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 > | An update failed with error fffff894. > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 > | The delivery of a message sent by public folder JUNK MAIL > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. > | For more information, click > | http://www.microsoft.com/contentredirect.asp. > | > | > | > | > | > | > | Critical Errors in Directory Service Log > | > | > | There were no critical events in the Directory Service Log in the last > | 24 hours. > | > | > | > | > | > | Critical Errors in DNS Server Log > | > | > | There were no critical events in the DNS Server Log in the last 24 > | hours. > | > | > | > | > | > | Critical Errors in File Replication Service Log > | > | > | There were no critical events in the File Replication Service Log in > | the last 24 hours. > | > | > | > | > | > | Critical Errors in Security Log > | > | > | There were no critical events in the Security Log in the last 24 hours. > | > | > | > | > | > | > | Critical Errors in System Log > | > | > | There were no critical events in the System Log in the last 24 hours. > | > | > | > | > | > | > ---------------------------------------------------------------------------- > ---- > | For an updated version of this report, visit the 4C Group Remote Web > | Workplace. You can also use Terminal Services to connect to the server > | and view the report in the Server Management Console. > | > | To get the latest news and updates about Windows Small Business Server, > | and ask questions and collaborate with peers and experts, visit the > | Windows Small Business Server Community Web site. > | > | > | "Crina Li" wrote: > | > Hi ArchangelG, > | > > | > Thank you for posting in SBS newsgroup. > | > > | > I am sorry for the delayed response due to weekend. Please understand > that > | > the newsgroups are staffed weekdays by Microsoft Support professionals > to > | > answer your systems and applications questions. Your understanding is > | > greatly appreciated! > | > > | > From your problem description, I understand this issue to be: the server > | > monitoring report gives no data when you try to view it. If I have > | > misunderstood your concerns, please do not hesitate to let me know. > | > > | > To troubleshoot this issue, please follow the below steps and let me > know > | > the result: > | > > | > 1. Please make sure no matter you access the Server Management console > or > | > view the report email, the reports are all empty. > | > 2. Rerun monitoring wizard with following steps: > | > > | > 1) Open Server Management console, navigate to 'Monitoring and > Reporting' > | > snap-in. In the right panel, click 'Set Up Monitoring Reports and > Alerts'. > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring > | > features'->Select the options if you want to receive the report e-mails. > | > Check 'View the usage report in Server Management' option. If you want > to > | > receive the usage report e-mail, also check the option below->Add the > users > | > which you allow them to view the usage report to the authorized > | > list->Select the option if you want to receive the performance > | > alerts->Click 'Finish' button to complete the configurations. > | > 3) After doing the above steps, the performance and usage data will be > | > reset. Please wait for 24 hours and then you will see the reports > through > | > the Monitoring and Reporting console. > | > > | > 3. After above steps, please open the Scheduled Tasks and you will > follow > | > below three tasks: > | > > | > Collect Server Performance Data > | > Collect Usage Data > | > Small Business Server - Server Status Report - Server Performance Report > | > > | > Please right click each and click run. Wait for couple of minutes and > check > | > the monitoring snap-in in the server management again > | > > | > 4. Furthermore, please also check the Task Scheduler Service in the > | > Services console. Make sure it is started and set to automatic. > | > > | > If you have any questions or concerns related to this issue, please do > let > | > me know. > | > > | > I appreciate your time and look forward to hearing from you. > | > > | > Best regards, > | > > | > Crina Li (MSFT) > | > > | > Microsoft CSS Online Newsgroup Support > | > > | > Get Secure! - www.microsoft.com/security > | > > | > ===================================================== > | > This newsgroup only focuses on SBS technical issues. If you have issues > | > regarding other Microsoft products, you'd better post in the > corresponding > | > newsgroups so that they can be resolved in an efficient and timely > manner. > | > You can locate the newsgroup here: > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > > | > When opening a new thread via the web interface, we recommend you check > the > | > "Notify me of replies" box to receive e-mail notifications when there > are > | > any updates in your thread. When responding to posts via your > newsreader, > | > please "Reply to Group" so that others may learn and benefit from your > | > issue. > | > > | > Microsoft engineers can only focus on one issue per thread. Although we > | > provide other information for your reference, we recommend you post > | > different incidents in different threads to keep the thread clean. In > doing > | > so, it will ensure your issues are resolved in a timely manner. > | > > | > For urgent issues, you may want to contact Microsoft CSS directly. > Please > | > check http://support.microsoft.com for regional support phone numbers. > | > > | > Any input or comments in this thread are highly appreciated. > | > > | > ===================================================== > | > > | > This posting is provided "AS IS" with no warranties, and confers no > rights. > | > -------------------- > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | Subject: Server Performance Report - Memory in use - showing 'No data' > | > | Date: 16 Jun 2006 01:32:57 -0700 > | > | Organization: http://groups.google.com > | > | Lines: 16 > | > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | NNTP-Posting-Host: 82.163.232.250 > | > | Mime-Version: 1.0 > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 > | > 08:33:03 GMT) > | > | X-Complaints-To: groups-abuse(a)google.com > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) > | > | User-Agent: G2/0.2 > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | Complaints-To: groups-abuse(a)google.com > | > | Injection-Info: c74g2000cwc.googlegroups.com; > posting-host=82.163.232.250; > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | Path: > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > | > > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not > | > -for-mail > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | Hi, > | > | > | > | My Server Performance Report from SBS 2003 continuously shows 'No > | > | data'. I'm not sure how to troubleshoot this, could someone help > | > | please? > | > | > | > | I had to reload SBS after a fatal failure in the begining of the year > | > | and since then haven't been able to get any memory usage stats. I've > | > | just recently doubled the memory in my server, I'm now running with 4G > | > | but I'm unable to report to the the Managing Director on whether this > | > | 'expense' is worth the money the company's paid. (I know it is, but I > | > | need the numbers to prove it) > | > | > | > | Thanks > | > | ArchangelG > | > | > | > | > | > |
From: "Crina Li" on 27 Jun 2006 05:38 Hi Gabriel, Thanks for your update. Please try to run the following commands to re-register the providers and dll files to see how thing goes: C: CD\Windows\System32\wbem for /f %s in ('dir /b *.mof') do mofcomp %s for /f %s in ('dir /b *.mfl') do mofcomp %s for /f %s in ('dir /b *.dll') do regsvr32 /s %s If the problem still persists, I suggest you try the following steps to completely reinstall the Monitoring components: - Uninstall the SBS Monitoring component 1. Click Start, click Control Panel, and then click Add or Remove Programs. 2. Select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears. 3. Click Next to start the wizard. 4. On the Windows Configuration page, click Next. 5. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Remove, and then click Next. 6. On the Component Summary page, click Next. 7. Click Finish. - Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING) In Add or Remove Programs, select Microsoft SQL Server Desktop Engine (SBSMONITORING) and then click Remove. A dialog box appears. To confirm that you want to remove, click Yes. - Delete Registry Keys 1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING - Delete IIS Virtual Directory 1. Open IIS, expand servername, Web Sites, Default Web Site 2. Delete Monitoring - Rename Folders 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to MSSQL$SBSMONITORING.OLD 2. Rename c:\inetpub\monitoring to monitoring.old - Install the Monitoring component 1. In Add or Remove Programs, select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears. 2. Click Next. 3. On the Windows Configuration page, click Next. 4. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Install, and then click Next. 5. On the Logon Information page, click Next. 6. On the Component Summary page, click Next. 7. Click Finish. I'm looking forward to your update. If you have any questions or concerns, please do not hesitate to let me know. I am always happy to be of further assistance. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 27 Jun 2006 00:38:19 -0700 | Organization: http://groups.google.com | Lines: 1174 | Message-ID: <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1151393904 30519 127.0.0.1 (27 Jun 2006 07:38:24 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Tue, 27 Jun 2006 07:38:24 +0000 (UTC) | In-Reply-To: <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.1 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: b68g2000cwa.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. giganews.com!nntp.giganews.com!postnews.google.com!b68g2000cwa.googlegroups. com!not-for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277642 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi Crina Li, | | Please find below the report I received this morning. I received a | similar report yesterday morning. | | There still isn't any 'Server Specifications' or 'Memory use' data | despite me running through your instructions on Saturday afternoon. | | Any further help would be appreciated. | | Thanks, | Gabriel | | | | From: Administrator | Sent: 27 June 2006 06:00 | To: Administrator | Subject: Server Performance Report - 4CGROUP-SBS | | | | Server Performance Report for 4C Group | | Report created on 6/27/2006 at 6:00 AM | | | | | | | | | Summary for | | | | | | Server has been running: | | | | Server Specifications | | | Details | | | | Performance Summary | | | Details | | | | Top Processes | | | Details | | | | Backup: Not configured | | | Details | | | | Auto-started Services Not Running: 0 | | | Details | | | | Critical Alerts: 2 | | | Details | | | | Critical Errors in the Event Logs: 35 | | | Details | | | | Details of | | | | Server Specifications | | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | Performance Summary | | | | Performance Counters | | | Today | | | Last Month | | | Rate of Growth | | Memory in use | | | No data | | | No data | | | | | Free disk space (C:) | | | 1,151 MB | | | No data | | | | | Free disk space (D:) | | | 189,571 MB | | | No data | | | | | Busy disk time (0 C: D:) | | | 12 % | | | No data | | | | | | | Top 5 Processes by Memory Usage | | | | Process Name - ID | | | Memory Usage | | store - 4632 | | | 563 MB | | | | | | | W3PROXY - 5600 | | | 486 MB | | | | | | | RPCServ - 5516 | | | 242 MB | | | | | | | sqlservr - 2068 | | | 104 MB | | | | | | | services - 1616 | | | 91 MB | | | | | | | | | Top 5 Processes by CPU Usage | | | | Process Name - ID | | | CPU Time | | scan32 - 6708 | | | 27.1 % | | | | | | | beremote - 1452 | | | 2.5 % | | | | | | | store - 4632 | | | 2.2 % | | | | | | | W3PROXY - 5600 | | | 1.4 % | | | | | | | WSPSRV - 4212 | | | 1.3 % | | | | | | | | | Backup | | | | Result | | | Last Occurrence | | Small Business Server Backup is not configured. To configure backup, | click the Backup snap-in in Server Management, and then click Configure | Backup. | | | Not applicable | | | | Auto-started Services Not Running | | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | Critical Alerts | | | | Issue | | | Last Occurrence | | | Total Occurrences | | Process (store.exe) | | | 6/26/2006 6:43 PM | | | 1 | | The store.exe process is allocating more memory than usual. | | Check to see if you are having problems with e-mail. If so, stop and | then restart the Microsoft Exchange Information Store service. | | You can disable this alert or change its threshold by using the Change | Alert Notifications task in the Server Management Monitoring and | Reporting taskpad. | | | | Issue | | | Last Occurrence | | | Total Occurrences | | Fax | | | 6/26/2006 10:59 AM | | | 1 | | Fax service is Stopped. | | This service enables you to send and receive faxes by using fax | resources available on the Small Business Server computer. | | If no device is configured to receive or send faxes, this service will | be stopped automatically. It restarts automatically when a fax device | is configured. | | For more information about this event, see the Event Log on the server | computer. You can restart this service by using the View Services task | in the Server Management Monitoring and Reporting taskpad. | | You can disable this alert by using the Change Alert Notifications | task. | | | | Critical Errors in Application Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Alert Manager Event Interface | | | 257 | | | 6/27/2006 4:04 AM | | | 2 * | | Small Business Server cannot display a description for this event. For | more information, see the Event Log. | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | McAfee GroupShield | | | 2053 | | | 6/27/2006 4:01 AM | | | 1 | | An update failed with error 80004005:Unspecified error . | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Microsoft Fax | | | 32092 | | | 6/26/2006 11:02 AM | | | 1 | | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | | | | * The text shown is for the most recent occurrence of this event. For | more information, see the Event log. | | | | Critical Errors in Directory Service Log | | | | There were no critical events in the Directory Service Log in the last | 24 hours. | | | | Critical Errors in DNS Server Log | | | | There were no critical events in the DNS Server Log in the last 24 | hours. | | | | Critical Errors in File Replication Service Log | | | | There were no critical events in the File Replication Service Log in | the last 24 hours. | | | | Critical Errors in Security Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Security | | | 529 | | | 6/27/2006 2:27 AM | | | 26 * | | Logon Failure: | | | | | Reason: | | | Unknown user name or bad password | | | | | User Name: | | | gabriel | | | | | Domain: | | | 4cgroup | | | | | Logon Type: | | | 3 | | | | | Logon Process: | | | NtLmSsp | | | | | Authentication Package: | | | NTLM | | | | | Workstation Name: | | | PHANTOM | | | | | Caller User Name: | | | - | | | | | Caller Domain: | | | - | | | | | Caller Logon ID: | | | - | | | | | Caller Process ID: | | | - | | | | | Transited Services: | | | - | | | | | Source Network Address: | | | - | | | | | Source Port : | | | - | | | | * The text shown is for the most recent occurrence of this event. For | more information, see the Event log. | | | | Critical Errors in System Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Windows Update Agent | | | 16 | | | 6/26/2006 6:16 PM | | ... | | [Message clipped] | "Crina Li" wrote: | > Hi Gabriel, | > | > Thanks for your update. | > | > I will look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | Newsgroups: microsoft.public.windows.server.sbs | > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | > | Date: 21 Jun 2006 00:49:35 -0700 | > | Organization: http://groups.google.com | > | Lines: 400 | > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | NNTP-Posting-Host: 82.163.232.250 | > | Mime-Version: 1.0 | > | Content-Type: text/plain; charset="iso-8859-1" | > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 | > 07:49:40 GMT) | > | X-Complaints-To: groups-abuse(a)google.com | > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) | > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | User-Agent: G2/0.2 | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | Complaints-To: groups-abuse(a)google.com | > | Injection-Info: u72g2000cwu.googlegroups.com; posting-host=82.163.232.250; | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | Path: | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 | > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog | > le.com!u72g2000cwu.googlegroups.com!not-for-mail | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi Crina Li | > | | > | Thank-you for your reply. | > | | > | I have followed your troubleshooting steps and left the system about 36 | > | hours run through a reporting cycle but still no joy. | > | | > | I apologise, my initial description of the problem wasn't very | > | descriptive at all. I'll try again below. | > | | > | I'll copy/paste my report below to show what I'm talking about but in | > | brief, it's just the following sections that seem to be problematic: | > | | > | In the Summary, 'Server has been running:' doen't give anything, it | > | doesn't even say 'no data'. | > | | > | In the 'Server Specifications' section it gives me: 'No data is | > | available for this section. Ensure that the Windows Management | > | Instrumentation service is running.' | > | I've checked the WMI service is running which it was and still is, but | > | I noticed the 'Windows Management Instrumentation Driver Extensions' | > | service wasn't running. I'm not sure whether this one is needed for | > | this purpose but I've started it anyway. | > | | > | In the 'Performance Summary', 'Memory in use' says 'No data'. This is | > | where my real problem is because I need to report to the MD but there's | > | no data here and I'm not sure where else I can get any monitoring | > | information. | > | | > | Following I've copy/pasted the report: | > | | > | Server Performance Report for 4C Group | > | Report created on 6/21/2006 at 7:00 AM | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | | > | | > | | > | | > | | > | Summary for | > | | > | | > | Server has been running: | > | Server Specifications Details | > | Performance Summary Details | > | Top Processes Details | > | Backup: Not configured Details | > | Auto-started Services Not Running: 0 Details | > | Critical Alerts: 1 Details | > | Critical Errors in the Event Logs: 3 Details | > | | > | | > | | > | | > | | > | Details of | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | | > | | > | | > | | > | Server Specifications | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | | > | | > | Performance Summary | > | | > | | > | Performance Counters Today Last Month Rate of Growth | > | Memory in use No data No data | > | Free disk space (C:) 1,919 MB No data | > | Free disk space (D:) 189,766 MB No data | > | Busy disk time (0 C: D:) 12 % No data | > | | > | | > | | > | | > | | > | Top 5 Processes by Memory Usage | > | | > | | > | Process Name - ID Memory Usage | > | store - 4612 574 MB | > | | > | | > | W3PROXY - 5336 486 MB | > | | > | | > | sqlservr - 1536 174 MB | > | | > | | > | RPCServ - 5704 146 MB | > | | > | | > | sqlservr - 1660 108 MB | > | | > | | > | | > | | > | | > | | > | | > | Top 5 Processes by CPU Usage | > | | > | | > | Process Name - ID CPU Time | > | scan32 - 9232 28.0 % | > | | > | | > | store - 4612 3.2 % | > | | > | | > | beremote - 1692 3.0 % | > | | > | | > | W3PROXY - 5336 1.5 % | > | | > | | > | WSPSRV - 5236 1.3 % | > | | > | | > | | > | | > | | > | | > | | > | Backup | > | | > | | > | Result Last Occurrence | > | Small Business Server Backup is not configured. To configure backup, | > | click the Backup snap-in in Server Management, and then click Configure | > | Backup. Not applicable | > | | > | | > | | > | | > | | > | Auto-started Services Not Running | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | | > | | > | Critical Alerts | > | | > | | > | Issue Last Occurrence Total Occurrences | > | Process (store.exe) 6/20/2006 7:38 PM 1 | > | The store.exe process is allocating more memory than usual. | > | | > | Check to see if you are having problems with e-mail. If so, stop and | > | then restart the Microsoft Exchange Information Store service. | > | | > | You can disable this alert or change its threshold by using the Change | > | Alert Notifications task in the Server Management Monitoring and | > | Reporting taskpad. | > | | > | | > | | > | | > | | > | Critical Errors in Application Log | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 | > | An update failed with error fffff894. | > | | > | | > | | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | > | | > | | > | | > | | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 | > | The delivery of a message sent by public folder JUNK MAIL | > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: | > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. | > | For more information, click | > | http://www.microsoft.com/contentredirect.asp. | > | | > | | > | | > | | > | | > | | > | Critical Errors in Directory Service Log | > | | > | | > | There were no critical events in the Directory Service Log in the last | > | 24 hours. | > | | > | | > | | > | | > | | > | Critical Errors in DNS Server Log | > | | > | | > | There were no critical events in the DNS Server Log in the last 24 | > | hours. | > | | > | | > | | > | | > | | > | Critical Errors in File Replication Service Log | > | | > | | > | There were no critical events in the File Replication Service Log in | > | the last 24 hours. | > | | > | | > | | > | | > | | > | Critical Errors in Security Log | > | | > | | > | There were no critical events in the Security Log in the last 24 hours. | > | | > | | > | | > | | > | | > | | > | Critical Errors in System Log | > | | > | | > | There were no critical events in the System Log in the last 24 hours. | > | | > | | > | | > | | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | For an updated version of this report, visit the 4C Group Remote Web | > | Workplace. You can also use Terminal Services to connect to the server | > | and view the report in the Server Management Console. | > | | > | To get the latest news and updates about Windows Small Business Server, | > | and ask questions and collaborate with peers and experts, visit the | > | Windows Small Business Server Community Web site. | > | | > | | > | "Crina Li" wrote: | > | > Hi ArchangelG, | > | > | > | > Thank you for posting in SBS newsgroup. | > | > | > | > I am sorry for the delayed response due to weekend. Please understand | > that | > | > the newsgroups are staffed weekdays by Microsoft Support professionals | > to | > | > answer your systems and applications questions. Your understanding is | > | > greatly appreciated! | > | > | > | > From your problem description, I understand this issue to be: the server | > | > monitoring report gives no data when you try to view it. If I have | > | > misunderstood your concerns, please do not hesitate to let me know. | > | > | > | > To troubleshoot this issue, please follow the below steps and let me | > know | > | > the result: | > | > | > | > 1. Please make sure no matter you access the Server Management console | > or | > | > view the report email, the reports are all empty. | > | > 2. Rerun monitoring wizard with following steps: | > | > | > | > 1) Open Server Management console, navigate to 'Monitoring and | > Reporting' | > | > snap-in. In the right panel, click 'Set Up Monitoring Reports and | > Alerts'. | > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring | > | > features'->Select the options if you want to receive the report e-mails. | > | > Check 'View the usage report in Server Management' option. If you want | > to | > | > receive the usage report e-mail, also check the option below->Add the | > users | > | > which you allow them to view the usage report to the authorized | > | > list->Select the option if you want to receive the performance | > | > alerts->Click 'Finish' button to complete the configurations. | > | > 3) After doing the above steps, the performance and usage data will be | > | > reset. Please wait for 24 hours and then you will see the reports | > through | > | > the Monitoring and Reporting console. | > | > | > | > 3. After above steps, please open the Scheduled Tasks and you will | > follow | > | > below three tasks: | > | > | > | > Collect Server Performance Data | > | > Collect Usage Data | > | > Small Business Server - Server Status Report - Server Performance Report | > | > | > | > Please right click each and click run. Wait for couple of minutes and | > check | > | > the monitoring snap-in in the server management again | > | > | > | > 4. Furthermore, please also check the Task Scheduler Service in the | > | > Services console. Make sure it is started and set to automatic. | > | > | > | > If you have any questions or concerns related to this issue, please do | > let | > | > me know. | > | > | > | > I appreciate your time and look forward to hearing from you. | > | > | > | > Best regards, | > | > | > | > Crina Li (MSFT) | > | > | > | > Microsoft CSS Online Newsgroup Support | > | > | > | > Get Secure! - www.microsoft.com/security | > | > | > | > ===================================================== | > | > This newsgroup only focuses on SBS technical issues. If you have issues | > | > regarding other Microsoft products, you'd better post in the | > corresponding | > | > newsgroups so that they can be resolved in an efficient and timely | > manner. | > | > You can locate the newsgroup here: | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > | > | > When opening a new thread via the web interface, we recommend you check | > the | > | > "Notify me of replies" box to receive e-mail notifications when there | > are | > | > any updates in your thread. When responding to posts via your | > newsreader, | > | > please "Reply to Group" so that others may learn and benefit from your | > | > issue. | > | > | > | > Microsoft engineers can only focus on one issue per thread. Although we | > | > provide other information for your reference, we recommend you post | > | > different incidents in different threads to keep the thread clean. In | > doing | > | > so, it will ensure your issues are resolved in a timely manner. | > | > | > | > For urgent issues, you may want to contact Microsoft CSS directly. | > Please | > | > check http://support.microsoft.com for regional support phone numbers. | > | > | > | > Any input or comments in this thread are highly appreciated. | > | > | > | > ===================================================== | > | > | > | > This posting is provided "AS IS" with no warranties, and confers no | > rights. | > | > -------------------- | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | > | Newsgroups: microsoft.public.windows.server.sbs | > | > | Subject: Server Performance Report - Memory in use - showing 'No data' | > | > | Date: 16 Jun 2006 01:32:57 -0700 | > | > | Organization: http://groups.google.com | > | > | Lines: 16 | > | > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | > | NNTP-Posting-Host: 82.163.232.250 | > | > | Mime-Version: 1.0 | > | > | Content-Type: text/plain; charset="iso-8859-1" | > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 | > | > 08:33:03 GMT) | > | > | X-Complaints-To: groups-abuse(a)google.com | > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | > | > | User-Agent: G2/0.2 | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | > | Complaints-To: groups-abuse(a)google.com | > | > | Injection-Info: c74g2000cwc.googlegroups.com; | > posting-host=82.163.232.250; | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | > | Path: | > | > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > | > | > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not | > | > -for-mail | > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | > | | > | > | Hi, | > | > | | > | > | My Server Performance Report from SBS 2003 continuously shows 'No | > | > | data'. I'm not sure how to troubleshoot this, could someone help | > | > | please? | > | > | | > | > | I had to reload SBS after a fatal failure in the begining of the year | > | > | and since then haven't been able to get any memory usage stats. I've | > | > | just recently doubled the memory in my server, I'm now running with 4G | > | > | but I'm unable to report to the the Managing Director on whether this | > | > | 'expense' is worth the money the company's paid. (I know it is, but I | > | > | need the numbers to prove it) | > | > | | > | > | Thanks | > | > | ArchangelG | > | > | | > | > | | > | | > | | |
From: "Crina Li" on 27 Jun 2006 23:06 Hi Gabriel, I have replied you in newsgroup yesterday. Haven't you seen my reply? For you convenience, I include the reply as following: **************************** Hi Gabriel, Thanks for your update. Please try to run the following commands to re-register the providers and dll files to see how thing goes: C: CD\Windows\System32\wbem for /f %s in ('dir /b *.mof') do mofcomp %s for /f %s in ('dir /b *.mfl') do mofcomp %s for /f %s in ('dir /b *.dll') do regsvr32 /s %s If the problem still persists, I suggest you try the following steps to completely reinstall the Monitoring components: - Uninstall the SBS Monitoring component 1. Click Start, click Control Panel, and then click Add or Remove Programs. 2. Select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears. 3. Click Next to start the wizard. 4. On the Windows Configuration page, click Next. 5. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Remove, and then click Next. 6. On the Component Summary page, click Next. 7. Click Finish. - Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING) In Add or Remove Programs, select Microsoft SQL Server Desktop Engine (SBSMONITORING) and then click Remove. A dialog box appears. To confirm that you want to remove, click Yes. - Delete Registry Keys 1. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING - Delete IIS Virtual Directory 1. Open IIS, expand servername, Web Sites, Default Web Site 2. Delete Monitoring - Rename Folders 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to MSSQL$SBSMONITORING.OLD 2. Rename c:\inetpub\monitoring to monitoring.old - Install the Monitoring component 1. In Add or Remove Programs, select Windows Small Business Server 2003 and then click Change/Remove. The Setup Wizard appears. 2. Click Next. 3. On the Windows Configuration page, click Next. 4. On the Component Selection page, in the Action column, change Server Tools to Maintenance, change Monitoring component to Install, and then click Next. 5. On the Logon Information page, click Next. 6. On the Component Summary page, click Next. 7. Click Finish. I'm looking forward to your update. If you have any questions or concerns, please do not hesitate to let me know. I am always happy to be of further assistance. **************************** I appreciate your time and look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 27 Jun 2006 00:38:19 -0700 | Organization: http://groups.google.com | Lines: 1174 | Message-ID: <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1151393904 30519 127.0.0.1 (27 Jun 2006 07:38:24 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Tue, 27 Jun 2006 07:38:24 +0000 (UTC) | In-Reply-To: <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.1 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: b68g2000cwa.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. giganews.com!nntp.giganews.com!postnews.google.com!b68g2000cwa.googlegroups. com!not-for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277642 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi Crina Li, | | Please find below the report I received this morning. I received a | similar report yesterday morning. | | There still isn't any 'Server Specifications' or 'Memory use' data | despite me running through your instructions on Saturday afternoon. | | Any further help would be appreciated. | | Thanks, | Gabriel | | | | From: Administrator | Sent: 27 June 2006 06:00 | To: Administrator | Subject: Server Performance Report - 4CGROUP-SBS | | | | Server Performance Report for 4C Group | | Report created on 6/27/2006 at 6:00 AM | | | | | | | | | Summary for | | | | | | Server has been running: | | | | Server Specifications | | | Details | | | | Performance Summary | | | Details | | | | Top Processes | | | Details | | | | Backup: Not configured | | | Details | | | | Auto-started Services Not Running: 0 | | | Details | | | | Critical Alerts: 2 | | | Details | | | | Critical Errors in the Event Logs: 35 | | | Details | | | | Details of | | | | Server Specifications | | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | Performance Summary | | | | Performance Counters | | | Today | | | Last Month | | | Rate of Growth | | Memory in use | | | No data | | | No data | | | | | Free disk space (C:) | | | 1,151 MB | | | No data | | | | | Free disk space (D:) | | | 189,571 MB | | | No data | | | | | Busy disk time (0 C: D:) | | | 12 % | | | No data | | | | | | | Top 5 Processes by Memory Usage | | | | Process Name - ID | | | Memory Usage | | store - 4632 | | | 563 MB | | | | | | | W3PROXY - 5600 | | | 486 MB | | | | | | | RPCServ - 5516 | | | 242 MB | | | | | | | sqlservr - 2068 | | | 104 MB | | | | | | | services - 1616 | | | 91 MB | | | | | | | | | Top 5 Processes by CPU Usage | | | | Process Name - ID | | | CPU Time | | scan32 - 6708 | | | 27.1 % | | | | | | | beremote - 1452 | | | 2.5 % | | | | | | | store - 4632 | | | 2.2 % | | | | | | | W3PROXY - 5600 | | | 1.4 % | | | | | | | WSPSRV - 4212 | | | 1.3 % | | | | | | | | | Backup | | | | Result | | | Last Occurrence | | Small Business Server Backup is not configured. To configure backup, | click the Backup snap-in in Server Management, and then click Configure | Backup. | | | Not applicable | | | | Auto-started Services Not Running | | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | Critical Alerts | | | | Issue | | | Last Occurrence | | | Total Occurrences | | Process (store.exe) | | | 6/26/2006 6:43 PM | | | 1 | | The store.exe process is allocating more memory than usual. | | Check to see if you are having problems with e-mail. If so, stop and | then restart the Microsoft Exchange Information Store service. | | You can disable this alert or change its threshold by using the Change | Alert Notifications task in the Server Management Monitoring and | Reporting taskpad. | | | | Issue | | | Last Occurrence | | | Total Occurrences | | Fax | | | 6/26/2006 10:59 AM | | | 1 | | Fax service is Stopped. | | This service enables you to send and receive faxes by using fax | resources available on the Small Business Server computer. | | If no device is configured to receive or send faxes, this service will | be stopped automatically. It restarts automatically when a fax device | is configured. | | For more information about this event, see the Event Log on the server | computer. You can restart this service by using the View Services task | in the Server Management Monitoring and Reporting taskpad. | | You can disable this alert by using the Change Alert Notifications | task. | | | | Critical Errors in Application Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Alert Manager Event Interface | | | 257 | | | 6/27/2006 4:04 AM | | | 2 * | | Small Business Server cannot display a description for this event. For | more information, see the Event Log. | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | McAfee GroupShield | | | 2053 | | | 6/27/2006 4:01 AM | | | 1 | | An update failed with error 80004005:Unspecified error . | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Microsoft Fax | | | 32092 | | | 6/26/2006 11:02 AM | | | 1 | | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | | | | * The text shown is for the most recent occurrence of this event. For | more information, see the Event log. | | | | Critical Errors in Directory Service Log | | | | There were no critical events in the Directory Service Log in the last | 24 hours. | | | | Critical Errors in DNS Server Log | | | | There were no critical events in the DNS Server Log in the last 24 | hours. | | | | Critical Errors in File Replication Service Log | | | | There were no critical events in the File Replication Service Log in | the last 24 hours. | | | | Critical Errors in Security Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Security | | | 529 | | | 6/27/2006 2:27 AM | | | 26 * | | Logon Failure: | | | | | Reason: | | | Unknown user name or bad password | | | | | User Name: | | | gabriel | | | | | Domain: | | | 4cgroup | | | | | Logon Type: | | | 3 | | | | | Logon Process: | | | NtLmSsp | | | | | Authentication Package: | | | NTLM | | | | | Workstation Name: | | | PHANTOM | | | | | Caller User Name: | | | - | | | | | Caller Domain: | | | - | | | | | Caller Logon ID: | | | - | | | | | Caller Process ID: | | | - | | | | | Transited Services: | | | - | | | | | Source Network Address: | | | - | | | | | Source Port : | | | - | | | | * The text shown is for the most recent occurrence of this event. For | more information, see the Event log. | | | | Critical Errors in System Log | | | | Source | | | Event ID | | | Last Occurrence | | | Total Occurrences | | Windows Update Agent | | | 16 | | | 6/26/2006 6:16 PM | | ... | | [Message clipped] | "Crina Li" wrote: | > Hi Gabriel, | > | > Thanks for your update. | > | > I will look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | Newsgroups: microsoft.public.windows.server.sbs | > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | > | Date: 21 Jun 2006 00:49:35 -0700 | > | Organization: http://groups.google.com | > | Lines: 400 | > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | NNTP-Posting-Host: 82.163.232.250 | > | Mime-Version: 1.0 | > | Content-Type: text/plain; charset="iso-8859-1" | > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 | > 07:49:40 GMT) | > | X-Complaints-To: groups-abuse(a)google.com | > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) | > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | User-Agent: G2/0.2 | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | Complaints-To: groups-abuse(a)google.com | > | Injection-Info: u72g2000cwu.googlegroups.com; posting-host=82.163.232.250; | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | Path: | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 | > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog | > le.com!u72g2000cwu.googlegroups.com!not-for-mail | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi Crina Li | > | | > | Thank-you for your reply. | > | | > | I have followed your troubleshooting steps and left the system about 36 | > | hours run through a reporting cycle but still no joy. | > | | > | I apologise, my initial description of the problem wasn't very | > | descriptive at all. I'll try again below. | > | | > | I'll copy/paste my report below to show what I'm talking about but in | > | brief, it's just the following sections that seem to be problematic: | > | | > | In the Summary, 'Server has been running:' doen't give anything, it | > | doesn't even say 'no data'. | > | | > | In the 'Server Specifications' section it gives me: 'No data is | > | available for this section. Ensure that the Windows Management | > | Instrumentation service is running.' | > | I've checked the WMI service is running which it was and still is, but | > | I noticed the 'Windows Management Instrumentation Driver Extensions' | > | service wasn't running. I'm not sure whether this one is needed for | > | this purpose but I've started it anyway. | > | | > | In the 'Performance Summary', 'Memory in use' says 'No data'. This is | > | where my real problem is because I need to report to the MD but there's | > | no data here and I'm not sure where else I can get any monitoring | > | information. | > | | > | Following I've copy/pasted the report: | > | | > | Server Performance Report for 4C Group | > | Report created on 6/21/2006 at 7:00 AM | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | | > | | > | | > | | > | | > | Summary for | > | | > | | > | Server has been running: | > | Server Specifications Details | > | Performance Summary Details | > | Top Processes Details | > | Backup: Not configured Details | > | Auto-started Services Not Running: 0 Details | > | Critical Alerts: 1 Details | > | Critical Errors in the Event Logs: 3 Details | > | | > | | > | | > | | > | | > | Details of | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | | > | | > | | > | | > | Server Specifications | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | | > | | > | Performance Summary | > | | > | | > | Performance Counters Today Last Month Rate of Growth | > | Memory in use No data No data | > | Free disk space (C:) 1,919 MB No data | > | Free disk space (D:) 189,766 MB No data | > | Busy disk time (0 C: D:) 12 % No data | > | | > | | > | | > | | > | | > | Top 5 Processes by Memory Usage | > | | > | | > | Process Name - ID Memory Usage | > | store - 4612 574 MB | > | | > | | > | W3PROXY - 5336 486 MB | > | | > | | > | sqlservr - 1536 174 MB | > | | > | | > | RPCServ - 5704 146 MB | > | | > | | > | sqlservr - 1660 108 MB | > | | > | | > | | > | | > | | > | | > | | > | Top 5 Processes by CPU Usage | > | | > | | > | Process Name - ID CPU Time | > | scan32 - 9232 28.0 % | > | | > | | > | store - 4612 3.2 % | > | | > | | > | beremote - 1692 3.0 % | > | | > | | > | W3PROXY - 5336 1.5 % | > | | > | | > | WSPSRV - 5236 1.3 % | > | | > | | > | | > | | > | | > | | > | | > | Backup | > | | > | | > | Result Last Occurrence | > | Small Business Server Backup is not configured. To configure backup, | > | click the Backup snap-in in Server Management, and then click Configure | > | Backup. Not applicable | > | | > | | > | | > | | > | | > | Auto-started Services Not Running | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | | > | | > | Critical Alerts | > | | > | | > | Issue Last Occurrence Total Occurrences | > | Process (store.exe) 6/20/2006 7:38 PM 1 | > | The store.exe process is allocating more memory than usual. | > | | > | Check to see if you are having problems with e-mail. If so, stop and | > | then restart the Microsoft Exchange Information Store service. | > | | > | You can disable this alert or change its threshold by using the Change | > | Alert Notifications task in the Server Management Monitoring and | > | Reporting taskpad. | > | | > | | > | | > | | > | | > | Critical Errors in Application Log | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 | > | An update failed with error fffff894. | > | | > | | > | | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | > | | > | | > | | > | | > | | > | | > | Source Event ID Last Occurrence Total Occurrences | > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 | > | The delivery of a message sent by public folder JUNK MAIL | > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: | > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. | > | For more information, click | > | http://www.microsoft.com/contentredirect.asp. | > | | > | | > | | > | | > | | > | | > | Critical Errors in Directory Service Log | > | | > | | > | There were no critical events in the Directory Service Log in the last | > | 24 hours. | > | | > | | > | | > | | > | | > | Critical Errors in DNS Server Log | > | | > | | > | There were no critical events in the DNS Server Log in the last 24 | > | hours. | > | | > | | > | | > | | > | | > | Critical Errors in File Replication Service Log | > | | > | | > | There were no critical events in the File Replication Service Log in | > | the last 24 hours. | > | | > | | > | | > | | > | | > | Critical Errors in Security Log | > | | > | | > | There were no critical events in the Security Log in the last 24 hours. | > | | > | | > | | > | | > | | > | | > | Critical Errors in System Log | > | | > | | > | There were no critical events in the System Log in the last 24 hours. | > | | > | | > | | > | | > | | > | | > ---------------------------------------------------------------------------- | > ---- | > | For an updated version of this report, visit the 4C Group Remote Web | > | Workplace. You can also use Terminal Services to connect to the server | > | and view the report in the Server Management Console. | > | | > | To get the latest news and updates about Windows Small Business Server, | > | and ask questions and collaborate with peers and experts, visit the | > | Windows Small Business Server Community Web site. | > | | > | | > | "Crina Li" wrote: | > | > Hi ArchangelG, | > | > | > | > Thank you for posting in SBS newsgroup. | > | > | > | > I am sorry for the delayed response due to weekend. Please understand | > that | > | > the newsgroups are staffed weekdays by Microsoft Support professionals | > to | > | > answer your systems and applications questions. Your understanding is | > | > greatly appreciated! | > | > | > | > From your problem description, I understand this issue to be: the server | > | > monitoring report gives no data when you try to view it. If I have | > | > misunderstood your concerns, please do not hesitate to let me know. | > | > | > | > To troubleshoot this issue, please follow the below steps and let me | > know | > | > the result: | > | > | > | > 1. Please make sure no matter you access the Server Management console | > or | > | > view the report email, the reports are all empty. | > | > 2. Rerun monitoring wizard with following steps: | > | > | > | > 1) Open Server Management console, navigate to 'Monitoring and | > Reporting' | > | > snap-in. In the right panel, click 'Set Up Monitoring Reports and | > Alerts'. | > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring | > | > features'->Select the options if you want to receive the report e-mails. | > | > Check 'View the usage report in Server Management' option. If you want | > to | > | > receive the usage report e-mail, also check the option below->Add the | > users | > | > which you allow them to view the usage report to the authorized | > | > list->Select the option if you want to receive the performance | > | > alerts->Click 'Finish' button to complete the configurations. | > | > 3) After doing the above steps, the performance and usage data will be | > | > reset. Please wait for 24 hours and then you will see the reports | > through | > | > the Monitoring and Reporting console. | > | > | > | > 3. After above steps, please open the Scheduled Tasks and you will | > follow | > | > below three tasks: | > | > | > | > Collect Server Performance Data | > | > Collect Usage Data | > | > Small Business Server - Server Status Report - Server Performance Report | > | > | > | > Please right click each and click run. Wait for couple of minutes and | > check | > | > the monitoring snap-in in the server management again | > | > | > | > 4. Furthermore, please also check the Task Scheduler Service in the | > | > Services console. Make sure it is started and set to automatic. | > | > | > | > If you have any questions or concerns related to this issue, please do | > let | > | > me know. | > | > | > | > I appreciate your time and look forward to hearing from you. | > | > | > | > Best regards, | > | > | > | > Crina Li (MSFT) | > | > | > | > Microsoft CSS Online Newsgroup Support | > | > | > | > Get Secure! - www.microsoft.com/security | > | > | > | > ===================================================== | > | > This newsgroup only focuses on SBS technical issues. If you have issues | > | > regarding other Microsoft products, you'd better post in the | > corresponding | > | > newsgroups so that they can be resolved in an efficient and timely | > manner. | > | > You can locate the newsgroup here: | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > | > | > When opening a new thread via the web interface, we recommend you check | > the | > | > "Notify me of replies" box to receive e-mail notifications when there | > are | > | > any updates in your thread. When responding to posts via your | > newsreader, | > | > please "Reply to Group" so that others may learn and benefit from your | > | > issue. | > | > | > | > Microsoft engineers can only focus on one issue per thread. Although we | > | > provide other information for your reference, we recommend you post | > | > different incidents in different threads to keep the thread clean. In | > doing | > | > so, it will ensure your issues are resolved in a timely manner. | > | > | > | > For urgent issues, you may want to contact Microsoft CSS directly. | > Please | > | > check http://support.microsoft.com for regional support phone numbers. | > | > | > | > Any input or comments in this thread are highly appreciated. | > | > | > | > ===================================================== | > | > | > | > This posting is provided "AS IS" with no warranties, and confers no | > rights. | > | > -------------------- | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | > | Newsgroups: microsoft.public.windows.server.sbs | > | > | Subject: Server Performance Report - Memory in use - showing 'No data' | > | > | Date: 16 Jun 2006 01:32:57 -0700 | > | > | Organization: http://groups.google.com | > | > | Lines: 16 | > | > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | > | NNTP-Posting-Host: 82.163.232.250 | > | > | Mime-Version: 1.0 | > | > | Content-Type: text/plain; charset="iso-8859-1" | > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 | > | > 08:33:03 GMT) | > | > | X-Complaints-To: groups-abuse(a)google.com | > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | > | > | User-Agent: G2/0.2 | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | > | Complaints-To: groups-abuse(a)google.com | > | > | Injection-Info: c74g2000cwc.googlegroups.com; | > posting-host=82.163.232.250; | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | > | Path: | > | > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > | > | > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not | > | > -for-mail | > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | > | | > | > | Hi, | > | > | | > | > | My Server Performance Report from SBS 2003 continuously shows 'No | > | > | data'. I'm not sure how to troubleshoot this, could someone help | > | > | please? | > | > | | > | > | I had to reload SBS after a fatal failure in the begining of the year | > | > | and since then haven't been able to get any memory usage stats. I've | > | > | just recently doubled the memory in my server, I'm now running with 4G | > | > | but I'm unable to report to the the Managing Director on whether this | > | > | 'expense' is worth the money the company's paid. (I know it is, but I | > | > | need the numbers to prove it) | > | > | | > | > | Thanks | > | > | ArchangelG | > | > | | > | > | | > | | > | | |
From: ArchangelG on 28 Jun 2006 04:01 Thanks Crina Li, I'll try your steps this coming weekend and let you know next week how it went. Regards, Gabriel "Crina Li" wrote: > Hi Gabriel, > > I have replied you in newsgroup yesterday. Haven't you seen my reply? For > you convenience, I include the reply as following: > > **************************** > Hi Gabriel, > > Thanks for your update. > > Please try to run the following commands to re-register the providers and > dll files to see how thing goes: > > C: > CD\Windows\System32\wbem > for /f %s in ('dir /b *.mof') do mofcomp %s > for /f %s in ('dir /b *.mfl') do mofcomp %s > for /f %s in ('dir /b *.dll') do regsvr32 /s %s > > If the problem still persists, I suggest you try the following steps to > completely reinstall the Monitoring components: > > - Uninstall the SBS Monitoring component > > 1. Click Start, click Control Panel, and then click Add or Remove Programs. > 2. Select Windows Small Business Server 2003 and then click Change/Remove. > The Setup Wizard appears. > 3. Click Next to start the wizard. > 4. On the Windows Configuration page, click Next. > 5. On the Component Selection page, in the Action column, change Server > Tools to Maintenance, change Monitoring component to Remove, and then click > Next. > 6. On the Component Summary page, click Next. > 7. Click Finish. > > - Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING) > > In Add or Remove Programs, select Microsoft SQL Server Desktop Engine > (SBSMONITORING) and then click Remove. A dialog box appears. To confirm > that you want to remove, click Yes. > > - Delete Registry Keys > > 1. Delete > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > Server\SBSMONITORING > > - Delete IIS Virtual Directory > > 1. Open IIS, expand servername, Web Sites, Default Web Site > 2. Delete Monitoring > > - Rename Folders > > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to > MSSQL$SBSMONITORING.OLD > 2. Rename c:\inetpub\monitoring to monitoring.old > > - Install the Monitoring component > > 1. In Add or Remove Programs, select Windows Small Business Server 2003 and > then click Change/Remove. The Setup Wizard appears. > 2. Click Next. > 3. On the Windows Configuration page, click Next. > 4. On the Component Selection page, in the Action column, change Server > Tools to Maintenance, change Monitoring component to Install, and then > click Next. > 5. On the Logon Information page, click Next. > 6. On the Component Summary page, click Next. > 7. Click Finish. > > I'm looking forward to your update. If you have any questions or concerns, > please do not hesitate to let me know. I am always happy to be of further > assistance. > **************************** > > I appreciate your time and look forward to hearing from you. > > Best regards, > > Crina Li (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > -------------------- > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | Newsgroups: microsoft.public.windows.server.sbs > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' > | Date: 27 Jun 2006 00:38:19 -0700 > | Organization: http://groups.google.com > | Lines: 1174 > | Message-ID: <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> > | <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> > | NNTP-Posting-Host: 82.163.232.250 > | Mime-Version: 1.0 > | Content-Type: text/plain; charset="iso-8859-1" > | X-Trace: posting.google.com 1151393904 30519 127.0.0.1 (27 Jun 2006 > 07:38:24 GMT) > | X-Complaints-To: groups-abuse(a)google.com > | NNTP-Posting-Date: Tue, 27 Jun 2006 07:38:24 +0000 (UTC) > | In-Reply-To: <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> > | User-Agent: G2/0.2 > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | X-HTTP-Via: 1.1 4CGROUP-SBS > | Complaints-To: groups-abuse(a)google.com > | Injection-Info: b68g2000cwa.googlegroups.com; posting-host=82.163.232.250; > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | Path: > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 > .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. > giganews.com!nntp.giganews.com!postnews.google.com!b68g2000cwa.googlegroups. > com!not-for-mail > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277642 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Hi Crina Li, > | > | Please find below the report I received this morning. I received a > | similar report yesterday morning. > | > | There still isn't any 'Server Specifications' or 'Memory use' data > | despite me running through your instructions on Saturday afternoon. > | > | Any further help would be appreciated. > | > | Thanks, > | Gabriel > | > | > | > | From: Administrator > | Sent: 27 June 2006 06:00 > | To: Administrator > | Subject: Server Performance Report - 4CGROUP-SBS > | > | > | > | Server Performance Report for 4C Group > | > | Report created on 6/27/2006 at 6:00 AM > | > | > | > | > | > | > | > | > | Summary for > | > | > | > | > | > | Server has been running: > | > | > | > | Server Specifications > | > | > | Details > | > | > | > | Performance Summary > | > | > | Details > | > | > | > | Top Processes > | > | > | Details > | > | > | > | Backup: Not configured > | > | > | Details > | > | > | > | Auto-started Services Not Running: 0 > | > | > | Details > | > | > | > | Critical Alerts: 2 > | > | > | Details > | > | > | > | Critical Errors in the Event Logs: 35 > | > | > | Details > | > | > | > | Details of > | > | > | > | Server Specifications > | > | > | > | No data is available for this section. Ensure that the Windows > | Management Instrumentation service is running. > | > | > | > | Performance Summary > | > | > | > | Performance Counters > | > | > | Today > | > | > | Last Month > | > | > | Rate of Growth > | > | Memory in use > | > | > | No data > | > | > | No data > | > | > | > | > | Free disk space (C:) > | > | > | 1,151 MB > | > | > | No data > | > | > | > | > | Free disk space (D:) > | > | > | 189,571 MB > | > | > | No data > | > | > | > | > | Busy disk time (0 C: D:) > | > | > | 12 % > | > | > | No data > | > | > | > | > | > | > | Top 5 Processes by Memory Usage > | > | > | > | Process Name - ID > | > | > | Memory Usage > | > | store - 4632 > | > | > | 563 MB > | > | > | > | > | > | > | W3PROXY - 5600 > | > | > | 486 MB > | > | > | > | > | > | > | RPCServ - 5516 > | > | > | 242 MB > | > | > | > | > | > | > | sqlservr - 2068 > | > | > | 104 MB > | > | > | > | > | > | > | services - 1616 > | > | > | 91 MB > | > | > | > | > | > | > | > | > | Top 5 Processes by CPU Usage > | > | > | > | Process Name - ID > | > | > | CPU Time > | > | scan32 - 6708 > | > | > | 27.1 % > | > | > | > | > | > | > | beremote - 1452 > | > | > | 2.5 % > | > | > | > | > | > | > | store - 4632 > | > | > | 2.2 % > | > | > | > | > | > | > | W3PROXY - 5600 > | > | > | 1.4 % > | > | > | > | > | > | > | WSPSRV - 4212 > | > | > | 1.3 % > | > | > | > | > | > | > | > | > | Backup > | > | > | > | Result > | > | > | Last Occurrence > | > | Small Business Server Backup is not configured. To configure backup, > | click the Backup snap-in in Server Management, and then click Configure > | Backup. > | > | > | Not applicable > | > | > | > | Auto-started Services Not Running > | > | > | > | No data is available for this section. Ensure that the Windows > | Management Instrumentation service is running. > | > | > | > | Critical Alerts > | > | > | > | Issue > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Process (store.exe) > | > | > | 6/26/2006 6:43 PM > | > | > | 1 > | > | The store.exe process is allocating more memory than usual. > | > | Check to see if you are having problems with e-mail. If so, stop and > | then restart the Microsoft Exchange Information Store service. > | > | You can disable this alert or change its threshold by using the Change > | Alert Notifications task in the Server Management Monitoring and > | Reporting taskpad. > | > | > | > | Issue > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Fax > | > | > | 6/26/2006 10:59 AM > | > | > | 1 > | > | Fax service is Stopped. > | > | This service enables you to send and receive faxes by using fax > | resources available on the Small Business Server computer. > | > | If no device is configured to receive or send faxes, this service will > | be stopped automatically. It restarts automatically when a fax device > | is configured. > | > | For more information about this event, see the Event Log on the server > | computer. You can restart this service by using the View Services task > | in the Server Management Monitoring and Reporting taskpad. > | > | You can disable this alert by using the Change Alert Notifications > | task. > | > | > | > | Critical Errors in Application Log > | > | > | > | Source > | > | > | Event ID > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Alert Manager Event Interface > | > | > | 257 > | > | > | 6/27/2006 4:04 AM > | > | > | 2 * > | > | Small Business Server cannot display a description for this event. For > | more information, see the Event Log. > | > | > | > | Source > | > | > | Event ID > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | McAfee GroupShield > | > | > | 2053 > | > | > | 6/27/2006 4:01 AM > | > | > | 1 > | > | An update failed with error 80004005:Unspecified error . > | > | > | > | Source > | > | > | Event ID > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Microsoft Fax > | > | > | 32092 > | > | > | 6/26/2006 11:02 AM > | > | > | 1 > | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. > | > | > | > | * The text shown is for the most recent occurrence of this event. For > | more information, see the Event log. > | > | > | > | Critical Errors in Directory Service Log > | > | > | > | There were no critical events in the Directory Service Log in the last > | 24 hours. > | > | > | > | Critical Errors in DNS Server Log > | > | > | > | There were no critical events in the DNS Server Log in the last 24 > | hours. > | > | > | > | Critical Errors in File Replication Service Log > | > | > | > | There were no critical events in the File Replication Service Log in > | the last 24 hours. > | > | > | > | Critical Errors in Security Log > | > | > | > | Source > | > | > | Event ID > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Security > | > | > | 529 > | > | > | 6/27/2006 2:27 AM > | > | > | 26 * > | > | Logon Failure: > | > | > | > | > | Reason: > | > | > | Unknown user name or bad password > | > | > | > | > | User Name: > | > | > | gabriel > | > | > | > | > | Domain: > | > | > | 4cgroup > | > | > | > | > | Logon Type: > | > | > | 3 > | > | > | > | > | Logon Process: > | > | > | NtLmSsp > | > | > | > | > | Authentication Package: > | > | > | NTLM > | > | > | > | > | Workstation Name: > | > | > | PHANTOM > | > | > | > | > | Caller User Name: > | > | > | - > | > | > | > | > | Caller Domain: > | > | > | - > | > | > | > | > | Caller Logon ID: > | > | > | - > | > | > | > | > | Caller Process ID: > | > | > | - > | > | > | > | > | Transited Services: > | > | > | - > | > | > | > | > | Source Network Address: > | > | > | - > | > | > | > | > | Source Port : > | > | > | - > | > | > | > | * The text shown is for the most recent occurrence of this event. For > | more information, see the Event log. > | > | > | > | Critical Errors in System Log > | > | > | > | Source > | > | > | Event ID > | > | > | Last Occurrence > | > | > | Total Occurrences > | > | Windows Update Agent > | > | > | 16 > | > | > | 6/26/2006 6:16 PM > | > | ... > | > | [Message clipped] > | "Crina Li" wrote: > | > Hi Gabriel, > | > > | > Thanks for your update. > | > > | > I will look forward to hearing from you. > | > > | > Best regards, > | > > | > Crina Li (MSFT) > | > > | > Microsoft CSS Online Newsgroup Support > | > > | > Get Secure! - www.microsoft.com/security > | > > | > ===================================================== > | > This newsgroup only focuses on SBS technical issues. If you have issues > | > regarding other Microsoft products, you'd better post in the > corresponding > | > newsgroups so that they can be resolved in an efficient and timely > manner. > | > You can locate the newsgroup here: > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > > | > When opening a new thread via the web interface, we recommend you check > the > | > "Notify me of replies" box to receive e-mail notifications when there > are > | > any updates in your thread. When responding to posts via your > newsreader, > | > please "Reply to Group" so that others may learn and benefit from your > | > issue. > | > > | > Microsoft engineers can only focus on one issue per thread. Although we > | > provide other information for your reference, we recommend you post > | > different incidents in different threads to keep the thread clean. In > doing > | > so, it will ensure your issues are resolved in a timely manner. > | > > | > For urgent issues, you may want to contact Microsoft CSS directly. > Please > | > check http://support.microsoft.com for regional support phone numbers. > | > > | > Any input or comments in this thread are highly appreciated. > | > > | > ===================================================== > | > > | > This posting is provided "AS IS" with no warranties, and confers no > rights. > | > -------------------- > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | Subject: Re: Server Performance Report - Memory in use - showing 'No > data' > | > | Date: 21 Jun 2006 00:49:35 -0700 > | > | Organization: http://groups.google.com > | > | Lines: 400 > | > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> > | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | > | NNTP-Posting-Host: 82.163.232.250 > | > | Mime-Version: 1.0 > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 > | > 07:49:40 GMT) > | > | X-Complaints-To: groups-abuse(a)google.com > | > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) > | > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | > | User-Agent: G2/0.2 > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | Complaints-To: groups-abuse(a)google.com > | > | Injection-Info: u72g2000cwu.googlegroups.com; > posting-host=82.163.232.250; > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | Path: > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > | > > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 > | > > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog > | > le.com!u72g2000cwu.googlegroups.com!not-for-mail > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | Hi Crina Li > | > | > | > | Thank-you for your reply. > | > | > | > | I have followed your troubleshooting steps and left the system about > 36 > | > | hours run through a reporting cycle but still no joy. > | > | > | > | I apologise, my initial description of the problem wasn't very > | > | descriptive at all. I'll try again below. > | > | > | > | I'll copy/paste my report below to show what I'm talking about but in > | > | brief, it's just the following sections that seem to be problematic: > | > | > | > | In the Summary, 'Server has been running:' doen't give anything, it > | > | doesn't even say 'no data'. > | > | > | > | In the 'Server Specifications' section it gives me: 'No data is > | > | available for this section. Ensure that the Windows Management > | > | Instrumentation service is running.' > | > | I've checked the WMI service is running which it was and still is, but > | > | I noticed the 'Windows Management Instrumentation Driver Extensions' > | > | service wasn't running. I'm not sure whether this one is needed for > | > | this purpose but I've started it anyway. > | > | > | > | In the 'Performance Summary', 'Memory in use' says 'No data'. This is > | > | where my real problem is because I need to report to the MD but > there's > | > | no data here and I'm not sure where else I can get any monitoring > | > | information. > | > | > | > | Following I've copy/pasted the report: > | > | > | > | Server Performance Report for 4C Group > | > | Report created on 6/21/2006 at 7:00 AM > | > | > | > | > | > > ---------------------------------------------------------------------------- > | > ---- > | > | > | > | > | > | > | > | > | > | > | > | Summary for > | > | > | > | > | > | Server has been running: > | > | Server Specifications Details > | > | Performance Summary Details > | > | Top Processes Details > | > | Backup: Not configured Details > | > | Auto-started Services Not Running: 0 Details > | > | Critical Alerts: 1 Details > | > | Critical Errors in the Event Logs: 3 Details > | > | > | > | > | > | > | > | > | > | > | > | Details of > | > | > | > | > | > > ---------------------------------------------------------------------------- > | > ---- > | > | > | > | > | > | > | > | > | > | Server Specifications > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | > | > | > | > | Performance Summary > | > | > | > | > | > | Performance Counters Today Last Month Rate of Growth > | > | Memory in use No data No data > | > | Free disk space (C:) 1,919 MB No data > | > | Free disk space (D:) 189,766 MB No data > | > | Busy disk time (0 C: D:) 12 % No data > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by Memory Usage > | > | > | > | > | > | Process Name - ID Memory Usage > | > | store - 4612 574 MB > | > | > | > | > | > | W3PROXY - 5336 486 MB > | > | > | > | > | > | sqlservr - 1536 174 MB > | > | > | > | > | > | RPCServ - 5704 146 MB > | > | > | > | > | > | sqlservr - 1660 108 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by CPU Usage > | > | > | > | > | > | Process Name - ID CPU Time > | > | scan32 - 9232 28.0 % > | > | > | > | > | > | store - 4612 3.2 % > | > | > | > | > | > | beremote - 1692 3.0 % > | > | > | > | > | > | W3PROXY - 5336 1.5 % > | > | > | > | > | > | WSPSRV - 5236 1.3 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Backup > | > | > | > | > | > | Result Last Occurrence > | > | Small Business Server Backup is not configured. To configure backup, > | > | click the Backup snap-in in Server Management, and then click > Configure > | > | Backup. Not applicable > | > | > | > | > | > | > | > | > | > | > | > | Auto-started Services Not Running > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | > | > | > | > | Critical Alerts > | > | > | > | > | > | Issue Last Occurrence Total Occurrences > | > | Process (store.exe) 6/20/2006 7:38 PM 1 > | > | The store.exe process is allocating more memory than usual. > | > | > | > | Check to see if you are having problems with e-mail. If so, stop and > | > | then restart the Microsoft Exchange Information Store service. > | > | > | > | You can disable this alert or change its threshold by using the Change > | > | Alert Notifications task in the Server Management Monitoring and > | > | Reporting taskpad. > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Application Log > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 > | > | An update failed with error fffff894. > | > | > | > | > | > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 > | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech > | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. > | > | > | > | > | > | > | > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 > | > | The delivery of a message sent by public folder JUNK MAIL > | > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: > | > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. > | > | For more information, click > | > | http://www.microsoft.com/contentredirect.asp. > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Directory Service Log > | > | > | > | > | > | There were no critical events in the Directory Service Log in the last > | > | 24 hours. > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in DNS Server Log > | > | > | > | > | > | There were no critical events in the DNS Server Log in the last 24 > | > | hours. > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in File Replication Service Log > | > | > | > | > | > | There were no critical events in the File Replication Service Log in > | > | the last 24 hours. > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Security Log > | > | > | > | > | > | There were no critical events in the Security Log in the last 24 > hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in System Log > | > | > | > | > | > | There were no critical events in the System Log in the last 24 hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > > ---------------------------------------------------------------------------- > | > ---- > | > | For an updated version of this report, visit the 4C Group Remote Web > | > | Workplace. You can also use Terminal Services to connect to the server > | > | and view the report in the Server Management Console. > | > | > | > | To get the latest news and updates about Windows Small Business > Server, > | > | and ask questions and collaborate with peers and experts, visit the > | > | Windows Small Business Server Community Web site. > | > | > | > | > | > | "Crina Li" wrote: > | > | > Hi ArchangelG, > | > | > > | > | > Thank you for posting in SBS newsgroup. > | > | > > | > | > I am sorry for the delayed response due to weekend. Please > understand > | > that > | > | > the newsgroups are staffed weekdays by Microsoft Support > professionals > | > to > | > | > answer your systems and applications questions. Your understanding > is > | > | > greatly appreciated! > | > | > > | > | > From your problem description, I understand this issue to be: the > server > | > | > monitoring report gives no data when you try to view it. If I have > | > | > misunderstood your concerns, please do not hesitate to let me know. > | > | > > | > | > To troubleshoot this issue, please follow the below steps and let me > | > know > | > | > the result: > | > | > > | > | > 1. Please make sure no matter you access the Server Management > console > | > or > | > | > view the report email, the reports are all empty. > | > | > 2. Rerun monitoring wizard with following steps: > | > | > > | > | > 1) Open Server Management console, navigate to 'Monitoring and > | > Reporting' > | > | > snap-in. In the right panel, click 'Set Up Monitoring Reports and > | > Alerts'. > | > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring > | > | > features'->Select the options if you want to receive the report > e-mails. > | > | > Check 'View the usage report in Server Management' option. If you > want > | > to > | > | > receive the usage report e-mail, also check the option below->Add > the > | > users > | > | > which you allow them to view the usage report to the authorized > | > | > list->Select the option if you want to receive the performance > | > | > alerts->Click 'Finish' button to complete the configurations. > | > | > 3) After doing the above steps, the performance and usage data will > be > | > | > reset. Please wait for 24 hours and then you will see the reports > | > through > | > | > the Monitoring and Reporting console. > | > | > > | > | > 3. After above steps, please open the Scheduled Tasks and you will > | > follow > | > | > below three tasks: > | > | > > | > | > Collect Server Performance Data > | > | > Collect Usage Data > | > | > Small Business Server - Server Status Report - Server Performance > Report > | > | > > | > | > Please right click each and click run. Wait for couple of minutes > and > | > check > | > | > the monitoring snap-in in the server management again > | > | > > | > | > 4. Furthermore, please also check the Task Scheduler Service in the > | > | > Services console. Make sure it is started and set to automatic. > | > | > > | > | > If you have any questions or concerns related to this issue, please > do > | > let > | > | > me know. > | > | > > | > | > I appreciate your time and look forward to hearing from you. > | > | > > | > | > Best regards, > | > | > > | > | > Crina Li (MSFT) > | > | > > | > | > Microsoft CSS Online Newsgroup Support > | > | > > | > | > Get Secure! - www.microsoft.com/security > | > | > > | > | > ===================================================== > | > | > This newsgroup only focuses on SBS technical issues. If you have > issues > | > | > regarding other Microsoft products, you'd better post in the > | > corresponding > | > | > newsgroups so that they can be resolved in an efficient and timely > | > manner. > | > | > You can locate the newsgroup here: > | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > | > > | > | > When opening a new thread via the web interface, we recommend you > check > | > the > | > | > "Notify me of replies" box to receive e-mail notifications when > there > | > are > | > | > any updates in your thread. When responding to posts via your > | > newsreader, > | > | > please "Reply to Group" so that others may learn and benefit from > your > | > | > issue. > | > | > > | > | > Microsoft engineers can only focus on one issue per thread. > Although we > | > | > provide other information for your reference, we recommend you post > | > | > different incidents in different threads to keep the thread clean. > In > | > doing > | > | > so, it will ensure your issues are resolved in a timely manner. > | > | > > | > | > For urgent issues, you may want to contact Microsoft CSS directly. > | > Please > | > | > check http://support.microsoft.com for regional support phone > numbers. > | > | > > | > | > Any input or comments in this thread are highly appreciated. > | > | > > | > | > ===================================================== > | > | > > | > | > This posting is provided "AS IS" with no warranties, and confers no > | > rights. > | > | > -------------------- > | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | > | Subject: Server Performance Report - Memory in use - showing 'No > data' > | > | > | Date: 16 Jun 2006 01:32:57 -0700 > | > | > | Organization: http://groups.google.com > | > | > | Lines: 16 > | > | > | Message-ID: > <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | > | NNTP-Posting-Host: 82.163.232.250 > | > | > | Mime-Version: 1.0 > | > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 > | > | > 08:33:03 GMT) > | > | > | X-Complaints-To: groups-abuse(a)google.com > | > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) > | > | > | User-Agent: G2/0.2 > | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | > | Complaints-To: groups-abuse(a)google.com > | > | > | Injection-Info: c74g2000cwc.googlegroups.com; > | > posting-host=82.163.232.250; > | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | > | Path: > | > | > > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > | > | > > | > > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not > | > | > -for-mail > | > | > | Xref: TK2MSFTNGXA01.phx.gbl > microsoft.public.windows.server.sbs:275584 > | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | > | > | Hi, > | > | > | > | > | > | My Server Performance Report from SBS 2003 continuously shows 'No > | > | > | data'. I'm not sure how to troubleshoot this, could someone help > | > | > | please? > | > | > | > | > | > | I had to reload SBS after a fatal failure in the begining of the > year > | > | > | and since then haven't been able to get any memory usage stats. > I've > | > | > | just recently doubled the memory in my server, I'm now running > with 4G > | > | > | but I'm unable to report to the the Managing Director on whether > this > | > | > | 'expense' is worth the money the company's paid. (I know it is, > but I > | > | > | need the numbers to prove it) > | > | > | > | > | > | Thanks > | > | > | ArchangelG > | > | > | > | > | > | > | > | > | > | > | > |
From: "Crina Li" on 28 Jun 2006 04:27 Hi Gabriel, Thanks for your time and efforts on the issue. I will look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 28 Jun 2006 01:01:35 -0700 | Organization: http://groups.google.com | Lines: 1383 | Message-ID: <1151481695.476523.157630(a)i40g2000cwc.googlegroups.com> | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> | <pKC5e$lmGHA.5184(a)TK2MSFTNGXA01.phx.gbl> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1151481700 17882 127.0.0.1 (28 Jun 2006 08:01:40 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Wed, 28 Jun 2006 08:01:40 +0000 (UTC) | In-Reply-To: <pKC5e$lmGHA.5184(a)TK2MSFTNGXA01.phx.gbl> | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.1 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: i40g2000cwc.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. giganews.com!nntp.giganews.com!postnews.google.com!i40g2000cwc.googlegroups. com!not-for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277879 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Thanks Crina Li, | | I'll try your steps this coming weekend and let you know next week how | it went. | | Regards, | Gabriel | | | "Crina Li" wrote: | > Hi Gabriel, | > | > I have replied you in newsgroup yesterday. Haven't you seen my reply? For | > you convenience, I include the reply as following: | > | > **************************** | > Hi Gabriel, | > | > Thanks for your update. | > | > Please try to run the following commands to re-register the providers and | > dll files to see how thing goes: | > | > C: | > CD\Windows\System32\wbem | > for /f %s in ('dir /b *.mof') do mofcomp %s | > for /f %s in ('dir /b *.mfl') do mofcomp %s | > for /f %s in ('dir /b *.dll') do regsvr32 /s %s | > | > If the problem still persists, I suggest you try the following steps to | > completely reinstall the Monitoring components: | > | > - Uninstall the SBS Monitoring component | > | > 1. Click Start, click Control Panel, and then click Add or Remove Programs. | > 2. Select Windows Small Business Server 2003 and then click Change/Remove. | > The Setup Wizard appears. | > 3. Click Next to start the wizard. | > 4. On the Windows Configuration page, click Next. | > 5. On the Component Selection page, in the Action column, change Server | > Tools to Maintenance, change Monitoring component to Remove, and then click | > Next. | > 6. On the Component Summary page, click Next. | > 7. Click Finish. | > | > - Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING) | > | > In Add or Remove Programs, select Microsoft SQL Server Desktop Engine | > (SBSMONITORING) and then click Remove. A dialog box appears. To confirm | > that you want to remove, click Yes. | > | > - Delete Registry Keys | > | > 1. Delete | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring | > 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL | > Server\SBSMONITORING | > | > - Delete IIS Virtual Directory | > | > 1. Open IIS, expand servername, Web Sites, Default Web Site | > 2. Delete Monitoring | > | > - Rename Folders | > | > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to | > MSSQL$SBSMONITORING.OLD | > 2. Rename c:\inetpub\monitoring to monitoring.old | > | > - Install the Monitoring component | > | > 1. In Add or Remove Programs, select Windows Small Business Server 2003 and | > then click Change/Remove. The Setup Wizard appears. | > 2. Click Next. | > 3. On the Windows Configuration page, click Next. | > 4. On the Component Selection page, in the Action column, change Server | > Tools to Maintenance, change Monitoring component to Install, and then | > click Next. | > 5. On the Logon Information page, click Next. | > 6. On the Component Summary page, click Next. | > 7. Click Finish. | > | > I'm looking forward to your update. If you have any questions or concerns, | > please do not hesitate to let me know. I am always happy to be of further | > assistance. | > **************************** | > | > I appreciate your time and look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | Newsgroups: microsoft.public.windows.server.sbs | > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | > | Date: 27 Jun 2006 00:38:19 -0700 | > | Organization: http://groups.google.com | > | Lines: 1174 | > | Message-ID: <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | > | <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | > | NNTP-Posting-Host: 82.163.232.250 | > | Mime-Version: 1.0 | > | Content-Type: text/plain; charset="iso-8859-1" | > | X-Trace: posting.google.com 1151393904 30519 127.0.0.1 (27 Jun 2006 | > 07:38:24 GMT) | > | X-Complaints-To: groups-abuse(a)google.com | > | NNTP-Posting-Date: Tue, 27 Jun 2006 07:38:24 +0000 (UTC) | > | In-Reply-To: <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> | > | User-Agent: G2/0.2 | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | Complaints-To: groups-abuse(a)google.com | > | Injection-Info: b68g2000cwa.googlegroups.com; posting-host=82.163.232.250; | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | Path: | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 | > .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. | > giganews.com!nntp.giganews.com!postnews.google.com!b68g2000cwa.googlegroups. | > com!not-for-mail | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277642 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi Crina Li, | > | | > | Please find below the report I received this morning. I received a | > | similar report yesterday morning. | > | | > | There still isn't any 'Server Specifications' or 'Memory use' data | > | despite me running through your instructions on Saturday afternoon. | > | | > | Any further help would be appreciated. | > | | > | Thanks, | > | Gabriel | > | | > | | > | | > | From: Administrator | > | Sent: 27 June 2006 06:00 | > | To: Administrator | > | Subject: Server Performance Report - 4CGROUP-SBS | > | | > | | > | | > | Server Performance Report for 4C Group | > | | > | Report created on 6/27/2006 at 6:00 AM | > | | > | | > | | > | | > | | > | | > | | > | | > | Summary for | > | | > | | > | | > | | > | | > | Server has been running: | > | | > | | > | | > | Server Specifications | > | | > | | > | Details | > | | > | | > | | > | Performance Summary | > | | > | | > | Details | > | | > | | > | | > | Top Processes | > | | > | | > | Details | > | | > | | > | | > | Backup: Not configured | > | | > | | > | Details | > | | > | | > | | > | Auto-started Services Not Running: 0 | > | | > | | > | Details | > | | > | | > | | > | Critical Alerts: 2 | > | | > | | > | Details | > | | > | | > | | > | Critical Errors in the Event Logs: 35 | > | | > | | > | Details | > | | > | | > | | > | Details of | > | | > | | > | | > | Server Specifications | > | | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | Performance Summary | > | | > | | > | | > | Performance Counters | > | | > | | > | Today | > | | > | | > | Last Month | > | | > | | > | Rate of Growth | > | | > | Memory in use | > | | > | | > | No data | > | | > | | > | No data | > | | > | | > | | > | | > | Free disk space (C:) | > | | > | | > | 1,151 MB | > | | > | | > | No data | > | | > | | > | | > | | > | Free disk space (D:) | > | | > | | > | 189,571 MB | > | | > | | > | No data | > | | > | | > | | > | | > | Busy disk time (0 C: D:) | > | | > | | > | 12 % | > | | > | | > | No data | > | | > | | > | | > | | > | | > | | > | Top 5 Processes by Memory Usage | > | | > | | > | | > | Process Name - ID | > | | > | | > | Memory Usage | > | | > | store - 4632 | > | | > | | > | 563 MB | > | | > | | > | | > | | > | | > | | > | W3PROXY - 5600 | > | | > | | > | 486 MB | > | | > | | > | | > | | > | | > | | > | RPCServ - 5516 | > | | > | | > | 242 MB | > | | > | | > | | > | | > | | > | | > | sqlservr - 2068 | > | | > | | > | 104 MB | > | | > | | > | | > | | > | | > | | > | services - 1616 | > | | > | | > | 91 MB | > | | > | | > | | > | | > | | > | | > | | > | | > | Top 5 Processes by CPU Usage | > | | > | | > | | > | Process Name - ID | > | | > | | > | CPU Time | > | | > | scan32 - 6708 | > | | > | | > | 27.1 % | > | | > | | > | | > | | > | | > | | > | beremote - 1452 | > | | > | | > | 2.5 % | > | | > | | > | | > | | > | | > | | > | store - 4632 | > | | > | | > | 2.2 % | > | | > | | > | | > | | > | | > | | > | W3PROXY - 5600 | > | | > | | > | 1.4 % | > | | > | | > | | > | | > | | > | | > | WSPSRV - 4212 | > | | > | | > | 1.3 % | > | | > | | > | | > | | > | | > | | > | | > | | > | Backup | > | | > | | > | | > | Result | > | | > | | > | Last Occurrence | > | | > | Small Business Server Backup is not configured. To configure backup, | > | click the Backup snap-in in Server Management, and then click Configure | > | Backup. | > | | > | | > | Not applicable | > | | > | | > | | > | Auto-started Services Not Running | > | | > | | > | | > | No data is available for this section. Ensure that the Windows | > | Management Instrumentation service is running. | > | | > | | > | | > | Critical Alerts | > | | > | | > | | > | Issue | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Process (store.exe) | > | | > | | > | 6/26/2006 6:43 PM | > | | > | | > | 1 | > | | > | The store.exe process is allocating more memory than usual. | > | | > | Check to see if you are having problems with e-mail. If so, stop and | > | then restart the Microsoft Exchange Information Store service. | > | | > | You can disable this alert or change its threshold by using the Change | > | Alert Notifications task in the Server Management Monitoring and | > | Reporting taskpad. | > | | > | | > | | > | Issue | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Fax | > | | > | | > | 6/26/2006 10:59 AM | > | | > | | > | 1 | > | | > | Fax service is Stopped. | > | | > | This service enables you to send and receive faxes by using fax | > | resources available on the Small Business Server computer. | > | | > | If no device is configured to receive or send faxes, this service will | > | be stopped automatically. It restarts automatically when a fax device | > | is configured. | > | | > | For more information about this event, see the Event Log on the server | > | computer. You can restart this service by using the View Services task | > | in the Server Management Monitoring and Reporting taskpad. | > | | > | You can disable this alert by using the Change Alert Notifications | > | task. | > | | > | | > | | > | Critical Errors in Application Log | > | | > | | > | | > | Source | > | | > | | > | Event ID | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Alert Manager Event Interface | > | | > | | > | 257 | > | | > | | > | 6/27/2006 4:04 AM | > | | > | | > | 2 * | > | | > | Small Business Server cannot display a description for this event. For | > | more information, see the Event Log. | > | | > | | > | | > | Source | > | | > | | > | Event ID | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | McAfee GroupShield | > | | > | | > | 2053 | > | | > | | > | 6/27/2006 4:01 AM | > | | > | | > | 1 | > | | > | An update failed with error 80004005:Unspecified error . | > | | > | | > | | > | Source | > | | > | | > | Event ID | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Microsoft Fax | > | | > | | > | 32092 | > | | > | | > | 6/26/2006 11:02 AM | > | | > | | > | 1 | > | | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | > | | > | | > | | > | * The text shown is for the most recent occurrence of this event. For | > | more information, see the Event log. | > | | > | | > | | > | Critical Errors in Directory Service Log | > | | > | | > | | > | There were no critical events in the Directory Service Log in the last | > | 24 hours. | > | | > | | > | | > | Critical Errors in DNS Server Log | > | | > | | > | | > | There were no critical events in the DNS Server Log in the last 24 | > | hours. | > | | > | | > | | > | Critical Errors in File Replication Service Log | > | | > | | > | | > | There were no critical events in the File Replication Service Log in | > | the last 24 hours. | > | | > | | > | | > | Critical Errors in Security Log | > | | > | | > | | > | Source | > | | > | | > | Event ID | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Security | > | | > | | > | 529 | > | | > | | > | 6/27/2006 2:27 AM | > | | > | | > | 26 * | > | | > | Logon Failure: | > | | > | | > | | > | | > | Reason: | > | | > | | > | Unknown user name or bad password | > | | > | | > | | > | | > | User Name: | > | | > | | > | gabriel | > | | > | | > | | > | | > | Domain: | > | | > | | > | 4cgroup | > | | > | | > | | > | | > | Logon Type: | > | | > | | > | 3 | > | | > | | > | | > | | > | Logon Process: | > | | > | | > | NtLmSsp | > | | > | | > | | > | | > | Authentication Package: | > | | > | | > | NTLM | > | | > | | > | | > | | > | Workstation Name: | > | | > | | > | PHANTOM | > | | > | | > | | > | | > | Caller User Name: | > | | > | | > | - | > | | > | | > | | > | | > | Caller Domain: | > | | > | | > | - | > | | > | | > | | > | | > | Caller Logon ID: | > | | > | | > | - | > | | > | | > | | > | | > | Caller Process ID: | > | | > | | > | - | > | | > | | > | | > | | > | Transited Services: | > | | > | | > | - | > | | > | | > | | > | | > | Source Network Address: | > | | > | | > | - | > | | > | | > | | > | | > | Source Port : | > | | > | | > | - | > | | > | | > | | > | * The text shown is for the most recent occurrence of this event. For | > | more information, see the Event log. | > | | > | | > | | > | Critical Errors in System Log | > | | > | | > | | > | Source | > | | > | | > | Event ID | > | | > | | > | Last Occurrence | > | | > | | > | Total Occurrences | > | | > | Windows Update Agent | > | | > | | > | 16 | > | | > | | > | 6/26/2006 6:16 PM | > | | > | ... | > | | > | [Message clipped] | > | "Crina Li" wrote: | > | > Hi Gabriel, | > | > | > | > Thanks for your update. | > | > | > | > I will look forward to hearing from you. | > | > | > | > Best regards, | > | > | > | > Crina Li (MSFT) | > | > | > | > Microsoft CSS Online Newsgroup Support | > | > | > | > Get Secure! - www.microsoft.com/security | > | > | > | > ===================================================== | > | > This newsgroup only focuses on SBS technical issues. If you have issues | > | > regarding other Microsoft products, you'd better post in the | > corresponding | > | > newsgroups so that they can be resolved in an efficient and timely | > manner. | > | > You can locate the newsgroup here: | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > | > | > When opening a new thread via the web interface, we recommend you check | > the | > | > "Notify me of replies" box to receive e-mail notifications when there | > are | > | > any updates in your thread. When responding to posts via your | > newsreader, | > | > please "Reply to Group" so that others may learn and benefit from your | > | > issue. | > | > | > | > Microsoft engineers can only focus on one issue per thread. Although we | > | > provide other information for your reference, we recommend you post | > | > different incidents in different threads to keep the thread clean. In | > doing | > | > so, it will ensure your issues are resolved in a timely manner. | > | > | > | > For urgent issues, you may want to contact Microsoft CSS directly. | > Please | > | > check http://support.microsoft.com for regional support phone numbers. | > | > | > | > Any input or comments in this thread are highly appreciated. | > | > | > | > ===================================================== | > | > | > | > This posting is provided "AS IS" with no warranties, and confers no | > rights. | > | > -------------------- | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | > | Newsgroups: microsoft.public.windows.server.sbs | > | > | Subject: Re: Server Performance Report - Memory in use - showing 'No | > data' | > | > | Date: 21 Jun 2006 00:49:35 -0700 | > | > | Organization: http://groups.google.com | > | > | Lines: 400 | > | > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | > | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | > | NNTP-Posting-Host: 82.163.232.250 | > | > | Mime-Version: 1.0 | > | > | Content-Type: text/plain; charset="iso-8859-1" | > | > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 | > | > 07:49:40 GMT) | > | > | X-Complaints-To: groups-abuse(a)google.com | > | > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) | > | > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | > | > | User-Agent: G2/0.2 | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | > | Complaints-To: groups-abuse(a)google.com | > | > | Injection-Info: u72g2000cwu.googlegroups.com; | > posting-host=82.163.232.250; | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | > | Path: | > | > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > | > | > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 | > | > | > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog | > | > le.com!u72g2000cwu.googlegroups.com!not-for-mail | > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | > | | > | > | Hi Crina Li | > | > | | > | > | Thank-you for your reply. | > | > | | > | > | I have followed your troubleshooting steps and left the system about | > 36 | > | > | hours run through a reporting cycle but still no joy. | > | > | | > | > | I apologise, my initial description of the problem wasn't very | > | > | descriptive at all. I'll try again below. | > | > | | > | > | I'll copy/paste my report below to show what I'm talking about but in | > | > | brief, it's just the following sections that seem to be problematic: | > | > | | > | > | In the Summary, 'Server has been running:' doen't give anything, it | > | > | doesn't even say 'no data'. | > | > | | > | > | In the 'Server Specifications' section it gives me: 'No data is | > | > | available for this section. Ensure that the Windows Management | > | > | Instrumentation service is running.' | > | > | I've checked the WMI service is running which it was and still is, but | > | > | I noticed the 'Windows Management Instrumentation Driver Extensions' | > | > | service wasn't running. I'm not sure whether this one is needed for | > | > | this purpose but I've started it anyway. | > | > | | > | > | In the 'Performance Summary', 'Memory in use' says 'No data'. This is | > | > | where my real problem is because I need to report to the MD but | > there's | > | > | no data here and I'm not sure where else I can get any monitoring | > | > | information. | > | > | | > | > | Following I've copy/pasted the report: | > | > | | > | > | Server Performance Report for 4C Group | > | > | Report created on 6/21/2006 at 7:00 AM | > | > | | > | > | | > | > | > ---------------------------------------------------------------------------- | > | > ---- | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Summary for | > | > | | > | > | | > | > | Server has been running: | > | > | Server Specifications Details | > | > | Performance Summary Details | > | > | Top Processes Details | > | > | Backup: Not configured Details | > | > | Auto-started Services Not Running: 0 Details | > | > | Critical Alerts: 1 Details | > | > | Critical Errors in the Event Logs: 3 Details | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Details of | > | > | | > | > | | > | > | > ---------------------------------------------------------------------------- | > | > ---- | > | > | | > | > | | > | > | | > | > | | > | > | Server Specifications | > | > | | > | > | | > | > | No data is available for this section. Ensure that the Windows | > | > | Management Instrumentation service is running. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Performance Summary | > | > | | > | > | | > | > | Performance Counters Today Last Month Rate of Growth | > | > | Memory in use No data No data | > | > | Free disk space (C:) 1,919 MB No data | > | > | Free disk space (D:) 189,766 MB No data | > | > | Busy disk time (0 C: D:) 12 % No data | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Top 5 Processes by Memory Usage | > | > | | > | > | | > | > | Process Name - ID Memory Usage | > | > | store - 4612 574 MB | > | > | | > | > | | > | > | W3PROXY - 5336 486 MB | > | > | | > | > | | > | > | sqlservr - 1536 174 MB | > | > | | > | > | | > | > | RPCServ - 5704 146 MB | > | > | | > | > | | > | > | sqlservr - 1660 108 MB | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Top 5 Processes by CPU Usage | > | > | | > | > | | > | > | Process Name - ID CPU Time | > | > | scan32 - 9232 28.0 % | > | > | | > | > | | > | > | store - 4612 3.2 % | > | > | | > | > | | > | > | beremote - 1692 3.0 % | > | > | | > | > | | > | > | W3PROXY - 5336 1.5 % | > | > | | > | > | | > | > | WSPSRV - 5236 1.3 % | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Backup | > | > | | > | > | | > | > | Result Last Occurrence | > | > | Small Business Server Backup is not configured. To configure backup, | > | > | click the Backup snap-in in Server Management, and then click | > Configure | > | > | Backup. Not applicable | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Auto-started Services Not Running | > | > | | > | > | | > | > | No data is available for this section. Ensure that the Windows | > | > | Management Instrumentation service is running. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Alerts | > | > | | > | > | | > | > | Issue Last Occurrence Total Occurrences | > | > | Process (store.exe) 6/20/2006 7:38 PM 1 | > | > | The store.exe process is allocating more memory than usual. | > | > | | > | > | Check to see if you are having problems with e-mail. If so, stop and | > | > | then restart the Microsoft Exchange Information Store service. | > | > | | > | > | You can disable this alert or change its threshold by using the Change | > | > | Alert Notifications task in the Server Management Monitoring and | > | > | Reporting taskpad. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in Application Log | > | > | | > | > | | > | > | Source Event ID Last Occurrence Total Occurrences | > | > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 | > | > | An update failed with error fffff894. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Source Event ID Last Occurrence Total Occurrences | > | > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 | > | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | > | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Source Event ID Last Occurrence Total Occurrences | > | > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 | > | > | The delivery of a message sent by public folder JUNK MAIL | > | > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: | > | > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. | > | > | For more information, click | > | > | http://www.microsoft.com/contentredirect.asp. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in Directory Service Log | > | > | | > | > | | > | > | There were no critical events in the Directory Service Log in the last | > | > | 24 hours. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in DNS Server Log | > | > | | > | > | | > | > | There were no critical events in the DNS Server Log in the last 24 | > | > | hours. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in File Replication Service Log | > | > | | > | > | | > | > | There were no critical events in the File Replication Service Log in | > | > | the last 24 hours. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in Security Log | > | > | | > | > | | > | > | There were no critical events in the Security Log in the last 24 | > hours. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | Critical Errors in System Log | > | > | | > | > | | > | > | There were no critical events in the System Log in the last 24 hours. | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | | > | > | > ---------------------------------------------------------------------------- | > | > ---- | > | > | For an updated version of this report, visit the 4C Group Remote Web | > | > | Workplace. You can also use Terminal Services to connect to the server | > | > | and view the report in the Server Management Console. | > | > | | > | > | To get the latest news and updates about Windows Small Business | > Server, | > | > | and ask questions and collaborate with peers and experts, visit the | > | > | Windows Small Business Server Community Web site. | > | > | | > | > | | > | > | "Crina Li" wrote: | > | > | > Hi ArchangelG, | > | > | > | > | > | > Thank you for posting in SBS newsgroup. | > | > | > | > | > | > I am sorry for the delayed response due to weekend. Please | > understand | > | > that | > | > | > the newsgroups are staffed weekdays by Microsoft Support | > professionals | > | > to | > | > | > answer your systems and applications questions. Your understanding | > is | > | > | > greatly appreciated! | > | > | > | > | > | > From your problem description, I understand this issue to be: the | > server | > | > | > monitoring report gives no data when you try to view it. If I have | > | > | > misunderstood your concerns, please do not hesitate to let me know. | > | > | > | > | > | > To troubleshoot this issue, please follow the below steps and let me | > | > know | > | > | > the result: | > | > | > | > | > | > 1. Please make sure no matter you access the Server Management | > console | > | > or | > | > | > view the report email, the reports are all empty. | > | > | > 2. Rerun monitoring wizard with following steps: | > | > | > | > | > | > 1) Open Server Management console, navigate to 'Monitoring and | > | > Reporting' | > | > | > snap-in. In the right panel, click 'Set Up Monitoring Reports and | > | > Alerts'. | > | > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring | > | > | > features'->Select the options if you want to receive the report | > e-mails. | > | > | > Check 'View the usage report in Server Management' option. If you | > want | > | > to | > | > | > receive the usage report e-mail, also check the option below->Add | > the | > | > users | > | > | > which you allow them to view the usage report to the authorized | > | > | > list->Select the option if you want to receive the performance | > | > | > alerts->Click 'Finish' button to complete the configurations. | > | > | > 3) After doing the above steps, the performance and usage data will | > be | > | > | > reset. Please wait for 24 hours and then you will see the reports | > | > through | > | > | > the Monitoring and Reporting console. | > | > | > | > | > | > 3. After above steps, please open the Scheduled Tasks and you will | > | > follow | > | > | > below three tasks: | > | > | > | > | > | > Collect Server Performance Data | > | > | > Collect Usage Data | > | > | > Small Business Server - Server Status Report - Server Performance | > Report | > | > | > | > | > | > Please right click each and click run. Wait for couple of minutes | > and | > | > check | > | > | > the monitoring snap-in in the server management again | > | > | > | > | > | > 4. Furthermore, please also check the Task Scheduler Service in the | > | > | > Services console. Make sure it is started and set to automatic. | > | > | > | > | > | > If you have any questions or concerns related to this issue, please | > do | > | > let | > | > | > me know. | > | > | > | > | > | > I appreciate your time and look forward to hearing from you. | > | > | > | > | > | > Best regards, | > | > | > | > | > | > Crina Li (MSFT) | > | > | > | > | > | > Microsoft CSS Online Newsgroup Support | > | > | > | > | > | > Get Secure! - www.microsoft.com/security | > | > | > | > | > | > ===================================================== | > | > | > This newsgroup only focuses on SBS technical issues. If you have | > issues | > | > | > regarding other Microsoft products, you'd better post in the | > | > corresponding | > | > | > newsgroups so that they can be resolved in an efficient and timely | > | > manner. | > | > | > You can locate the newsgroup here: | > | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > | > | > | > | > When opening a new thread via the web interface, we recommend you | > check | > | > the | > | > | > "Notify me of replies" box to receive e-mail notifications when | > there | > | > are | > | > | > any updates in your thread. When responding to posts via your | > | > newsreader, | > | > | > please "Reply to Group" so that others may learn and benefit from | > your | > | > | > issue. | > | > | > | > | > | > Microsoft engineers can only focus on one issue per thread. | > Although we | > | > | > provide other information for your reference, we recommend you post | > | > | > different incidents in different threads to keep the thread clean. | > In | > | > doing | > | > | > so, it will ensure your issues are resolved in a timely manner. | > | > | > | > | > | > For urgent issues, you may want to contact Microsoft CSS directly. | > | > Please | > | > | > check http://support.microsoft.com for regional support phone | > numbers. | > | > | > | > | > | > Any input or comments in this thread are highly appreciated. | > | > | > | > | > | > ===================================================== | > | > | > | > | > | > This posting is provided "AS IS" with no warranties, and confers no | > | > rights. | > | > | > -------------------- | > | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | > | > | Newsgroups: microsoft.public.windows.server.sbs | > | > | > | Subject: Server Performance Report - Memory in use - showing 'No | > data' | > | > | > | Date: 16 Jun 2006 01:32:57 -0700 | > | > | > | Organization: http://groups.google.com | > | > | > | Lines: 16 | > | > | > | Message-ID: | > <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | > | > | NNTP-Posting-Host: 82.163.232.250 | > | > | > | Mime-Version: 1.0 | > | > | > | Content-Type: text/plain; charset="iso-8859-1" | > | > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 | > | > | > 08:33:03 GMT) | > | > | > | X-Complaints-To: groups-abuse(a)google.com | > | > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | > | > | > | User-Agent: G2/0.2 | > | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | > | > | Complaints-To: groups-abuse(a)google.com | > | > | > | Injection-Info: c74g2000cwc.googlegroups.com; | > | > posting-host=82.163.232.250; | > | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | > | > | Path: | > | > | > | > | > | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > | > | > | > | > | > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not | > | > | > -for-mail | > | > | > | Xref: TK2MSFTNGXA01.phx.gbl | > microsoft.public.windows.server.sbs:275584 | > | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | > | > | | > | > | > | Hi, | > | > | > | | > | > | > | My Server Performance Report from SBS 2003 continuously shows 'No | > | > | > | data'. I'm not sure how to troubleshoot this, could someone help | > | > | > | please? | > | > | > | | > | > | > | I had to reload SBS after a fatal failure in the begining of the | > year | > | > | > | and since then haven't been able to get any memory usage stats. | > I've | > | > | > | just recently doubled the memory in my server, I'm now running | > with 4G | > | > | > | but I'm unable to report to the the Managing Director on whether | > this | > | > | > | 'expense' is worth the money the company's paid. (I know it is, | > but I | > | > | > | need the numbers to prove it) | > | > | > | | > | > | > | Thanks | > | > | > | ArchangelG | > | > | > | | > | > | > | | > | > | | > | > | | > | | > | | |
First
|
Prev
|
Next
|
Last
Pages: 1 2 3 Prev: SBS Server crash Unexpected - Error ID 6008 Next: VSS event 6013 |