Server Performance Report - Memory in use - showing 'No data'
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From: ArchangelG on 3 Jul 2006 17:42 Hi Crina Li, Just a quick update. I wasn't able to perform those steps over the weekend, something came up and I wasn't able to get to the office. Unfortunately, I'll be busy this coming weekend as well but I'll try as soon as I can after. Thanks for your help so far. Archangel "Crina Li" wrote: > Hi Gabriel, > > Thanks for your time and efforts on the issue. > > I will look forward to hearing from you. > > Best regards, > > Crina Li (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > -------------------- > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | Newsgroups: microsoft.public.windows.server.sbs > | Subject: Re: Server Performance Report - Memory in use - showing 'No data' > | Date: 28 Jun 2006 01:01:35 -0700 > | Organization: http://groups.google.com > | Lines: 1383 > | Message-ID: <1151481695.476523.157630(a)i40g2000cwc.googlegroups.com> > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> > | <pKC5e$lmGHA.5184(a)TK2MSFTNGXA01.phx.gbl> > | NNTP-Posting-Host: 82.163.232.250 > | Mime-Version: 1.0 > | Content-Type: text/plain; charset="iso-8859-1" > | X-Trace: posting.google.com 1151481700 17882 127.0.0.1 (28 Jun 2006 > 08:01:40 GMT) > | X-Complaints-To: groups-abuse(a)google.com > | NNTP-Posting-Date: Wed, 28 Jun 2006 08:01:40 +0000 (UTC) > | In-Reply-To: <pKC5e$lmGHA.5184(a)TK2MSFTNGXA01.phx.gbl> > | User-Agent: G2/0.2 > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | X-HTTP-Via: 1.1 4CGROUP-SBS > | Complaints-To: groups-abuse(a)google.com > | Injection-Info: i40g2000cwc.googlegroups.com; posting-host=82.163.232.250; > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | Path: > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 > .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. > giganews.com!nntp.giganews.com!postnews.google.com!i40g2000cwc.googlegroups. > com!not-for-mail > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277879 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Thanks Crina Li, > | > | I'll try your steps this coming weekend and let you know next week how > | it went. > | > | Regards, > | Gabriel > | > | > | "Crina Li" wrote: > | > Hi Gabriel, > | > > | > I have replied you in newsgroup yesterday. Haven't you seen my reply? > For > | > you convenience, I include the reply as following: > | > > | > **************************** > | > Hi Gabriel, > | > > | > Thanks for your update. > | > > | > Please try to run the following commands to re-register the providers > and > | > dll files to see how thing goes: > | > > | > C: > | > CD\Windows\System32\wbem > | > for /f %s in ('dir /b *.mof') do mofcomp %s > | > for /f %s in ('dir /b *.mfl') do mofcomp %s > | > for /f %s in ('dir /b *.dll') do regsvr32 /s %s > | > > | > If the problem still persists, I suggest you try the following steps to > | > completely reinstall the Monitoring components: > | > > | > - Uninstall the SBS Monitoring component > | > > | > 1. Click Start, click Control Panel, and then click Add or Remove > Programs. > | > 2. Select Windows Small Business Server 2003 and then click > Change/Remove. > | > The Setup Wizard appears. > | > 3. Click Next to start the wizard. > | > 4. On the Windows Configuration page, click Next. > | > 5. On the Component Selection page, in the Action column, change Server > | > Tools to Maintenance, change Monitoring component to Remove, and then > click > | > Next. > | > 6. On the Component Summary page, click Next. > | > 7. Click Finish. > | > > | > - Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING) > | > > | > In Add or Remove Programs, select Microsoft SQL Server Desktop Engine > | > (SBSMONITORING) and then click Remove. A dialog box appears. To confirm > | > that you want to remove, click Yes. > | > > | > - Delete Registry Keys > | > > | > 1. Delete > | > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring > | > 2. Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL > | > Server\SBSMONITORING > | > > | > - Delete IIS Virtual Directory > | > > | > 1. Open IIS, expand servername, Web Sites, Default Web Site > | > 2. Delete Monitoring > | > > | > - Rename Folders > | > > | > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to > | > MSSQL$SBSMONITORING.OLD > | > 2. Rename c:\inetpub\monitoring to monitoring.old > | > > | > - Install the Monitoring component > | > > | > 1. In Add or Remove Programs, select Windows Small Business Server 2003 > and > | > then click Change/Remove. The Setup Wizard appears. > | > 2. Click Next. > | > 3. On the Windows Configuration page, click Next. > | > 4. On the Component Selection page, in the Action column, change Server > | > Tools to Maintenance, change Monitoring component to Install, and then > | > click Next. > | > 5. On the Logon Information page, click Next. > | > 6. On the Component Summary page, click Next. > | > 7. Click Finish. > | > > | > I'm looking forward to your update. If you have any questions or > concerns, > | > please do not hesitate to let me know. I am always happy to be of > further > | > assistance. > | > **************************** > | > > | > I appreciate your time and look forward to hearing from you. > | > > | > Best regards, > | > > | > Crina Li (MSFT) > | > > | > Microsoft CSS Online Newsgroup Support > | > > | > Get Secure! - www.microsoft.com/security > | > > | > ===================================================== > | > This newsgroup only focuses on SBS technical issues. If you have issues > | > regarding other Microsoft products, you'd better post in the > corresponding > | > newsgroups so that they can be resolved in an efficient and timely > manner. > | > You can locate the newsgroup here: > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > > | > When opening a new thread via the web interface, we recommend you check > the > | > "Notify me of replies" box to receive e-mail notifications when there > are > | > any updates in your thread. When responding to posts via your > newsreader, > | > please "Reply to Group" so that others may learn and benefit from your > | > issue. > | > > | > Microsoft engineers can only focus on one issue per thread. Although we > | > provide other information for your reference, we recommend you post > | > different incidents in different threads to keep the thread clean. In > doing > | > so, it will ensure your issues are resolved in a timely manner. > | > > | > For urgent issues, you may want to contact Microsoft CSS directly. > Please > | > check http://support.microsoft.com for regional support phone numbers. > | > > | > Any input or comments in this thread are highly appreciated. > | > > | > ===================================================== > | > > | > This posting is provided "AS IS" with no warranties, and confers no > rights. > | > -------------------- > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | Subject: Re: Server Performance Report - Memory in use - showing 'No > data' > | > | Date: 27 Jun 2006 00:38:19 -0700 > | > | Organization: http://groups.google.com > | > | Lines: 1174 > | > | Message-ID: <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> > | > | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> > | > | <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> > | > | NNTP-Posting-Host: 82.163.232.250 > | > | Mime-Version: 1.0 > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | X-Trace: posting.google.com 1151393904 30519 127.0.0.1 (27 Jun 2006 > | > 07:38:24 GMT) > | > | X-Complaints-To: groups-abuse(a)google.com > | > | NNTP-Posting-Date: Tue, 27 Jun 2006 07:38:24 +0000 (UTC) > | > | In-Reply-To: <jL7Fa8PmGHA.4928(a)TK2MSFTNGXA01.phx.gbl> > | > | User-Agent: G2/0.2 > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | Complaints-To: groups-abuse(a)google.com > | > | Injection-Info: b68g2000cwa.googlegroups.com; > posting-host=82.163.232.250; > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | Path: > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!newsfeed00 > | > > .sul.t-online.de!t-online.de!border2.nntp.dca.giganews.com!border1.nntp.dca. > | > > giganews.com!nntp.giganews.com!postnews.google.com!b68g2000cwa.googlegroups. > | > com!not-for-mail > | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277642 > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | Hi Crina Li, > | > | > | > | Please find below the report I received this morning. I received a > | > | similar report yesterday morning. > | > | > | > | There still isn't any 'Server Specifications' or 'Memory use' data > | > | despite me running through your instructions on Saturday afternoon. > | > | > | > | Any further help would be appreciated. > | > | > | > | Thanks, > | > | Gabriel > | > | > | > | > | > | > | > | From: Administrator > | > | Sent: 27 June 2006 06:00 > | > | To: Administrator > | > | Subject: Server Performance Report - 4CGROUP-SBS > | > | > | > | > | > | > | > | Server Performance Report for 4C Group > | > | > | > | Report created on 6/27/2006 at 6:00 AM > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Summary for > | > | > | > | > | > | > | > | > | > | > | > | Server has been running: > | > | > | > | > | > | > | > | Server Specifications > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Performance Summary > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Top Processes > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Backup: Not configured > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Auto-started Services Not Running: 0 > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Critical Alerts: 2 > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Critical Errors in the Event Logs: 35 > | > | > | > | > | > | Details > | > | > | > | > | > | > | > | Details of > | > | > | > | > | > | > | > | Server Specifications > | > | > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | Performance Summary > | > | > | > | > | > | > | > | Performance Counters > | > | > | > | > | > | Today > | > | > | > | > | > | Last Month > | > | > | > | > | > | Rate of Growth > | > | > | > | Memory in use > | > | > | > | > | > | No data > | > | > | > | > | > | No data > | > | > | > | > | > | > | > | > | > | Free disk space (C:) > | > | > | > | > | > | 1,151 MB > | > | > | > | > | > | No data > | > | > | > | > | > | > | > | > | > | Free disk space (D:) > | > | > | > | > | > | 189,571 MB > | > | > | > | > | > | No data > | > | > | > | > | > | > | > | > | > | Busy disk time (0 C: D:) > | > | > | > | > | > | 12 % > | > | > | > | > | > | No data > | > | > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by Memory Usage > | > | > | > | > | > | > | > | Process Name - ID > | > | > | > | > | > | Memory Usage > | > | > | > | store - 4632 > | > | > | > | > | > | 563 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | W3PROXY - 5600 > | > | > | > | > | > | 486 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | RPCServ - 5516 > | > | > | > | > | > | 242 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | sqlservr - 2068 > | > | > | > | > | > | 104 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | services - 1616 > | > | > | > | > | > | 91 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by CPU Usage > | > | > | > | > | > | > | > | Process Name - ID > | > | > | > | > | > | CPU Time > | > | > | > | scan32 - 6708 > | > | > | > | > | > | 27.1 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | beremote - 1452 > | > | > | > | > | > | 2.5 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | store - 4632 > | > | > | > | > | > | 2.2 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | W3PROXY - 5600 > | > | > | > | > | > | 1.4 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | WSPSRV - 4212 > | > | > | > | > | > | 1.3 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Backup > | > | > | > | > | > | > | > | Result > | > | > | > | > | > | Last Occurrence > | > | > | > | Small Business Server Backup is not configured. To configure backup, > | > | click the Backup snap-in in Server Management, and then click > Configure > | > | Backup. > | > | > | > | > | > | Not applicable > | > | > | > | > | > | > | > | Auto-started Services Not Running > | > | > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | Critical Alerts > | > | > | > | > | > | > | > | Issue > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Process (store.exe) > | > | > | > | > | > | 6/26/2006 6:43 PM > | > | > | > | > | > | 1 > | > | > | > | The store.exe process is allocating more memory than usual. > | > | > | > | Check to see if you are having problems with e-mail. If so, stop and > | > | then restart the Microsoft Exchange Information Store service. > | > | > | > | You can disable this alert or change its threshold by using the Change > | > | Alert Notifications task in the Server Management Monitoring and > | > | Reporting taskpad. > | > | > | > | > | > | > | > | Issue > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Fax > | > | > | > | > | > | 6/26/2006 10:59 AM > | > | > | > | > | > | 1 > | > | > | > | Fax service is Stopped. > | > | > | > | This service enables you to send and receive faxes by using fax > | > | resources available on the Small Business Server computer. > | > | > | > | If no device is configured to receive or send faxes, this service will > | > | be stopped automatically. It restarts automatically when a fax device > | > | is configured. > | > | > | > | For more information about this event, see the Event Log on the server > | > | computer. You can restart this service by using the View Services task > | > | in the Server Management Monitoring and Reporting taskpad. > | > | > | > | You can disable this alert by using the Change Alert Notifications > | > | task. > | > | > | > | > | > | > | > | Critical Errors in Application Log > | > | > | > | > | > | > | > | Source > | > | > | > | > | > | Event ID > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Alert Manager Event Interface > | > | > | > | > | > | 257 > | > | > | > | > | > | 6/27/2006 4:04 AM > | > | > | > | > | > | 2 * > | > | > | > | Small Business Server cannot display a description for this event. For > | > | more information, see the Event Log. > | > | > | > | > | > | > | > | Source > | > | > | > | > | > | Event ID > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | McAfee GroupShield > | > | > | > | > | > | 2053 > | > | > | > | > | > | 6/27/2006 4:01 AM > | > | > | > | > | > | 1 > | > | > | > | An update failed with error 80004005:Unspecified error . > | > | > | > | > | > | > | > | Source > | > | > | > | > | > | Event ID > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Microsoft Fax > | > | > | > | > | > | 32092 > | > | > | > | > | > | 6/26/2006 11:02 AM > | > | > | > | > | > | 1 > | > | > | > | The Fax service failed to receive a fax. From: . CallerId: . To: Beech > | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. > | > | > | > | > | > | > | > | * The text shown is for the most recent occurrence of this event. For > | > | more information, see the Event log. > | > | > | > | > | > | > | > | Critical Errors in Directory Service Log > | > | > | > | > | > | > | > | There were no critical events in the Directory Service Log in the last > | > | 24 hours. > | > | > | > | > | > | > | > | Critical Errors in DNS Server Log > | > | > | > | > | > | > | > | There were no critical events in the DNS Server Log in the last 24 > | > | hours. > | > | > | > | > | > | > | > | Critical Errors in File Replication Service Log > | > | > | > | > | > | > | > | There were no critical events in the File Replication Service Log in > | > | the last 24 hours. > | > | > | > | > | > | > | > | Critical Errors in Security Log > | > | > | > | > | > | > | > | Source > | > | > | > | > | > | Event ID > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Security > | > | > | > | > | > | 529 > | > | > | > | > | > | 6/27/2006 2:27 AM > | > | > | > | > | > | 26 * > | > | > | > | Logon Failure: > | > | > | > | > | > | > | > | > | > | Reason: > | > | > | > | > | > | Unknown user name or bad password > | > | > | > | > | > | > | > | > | > | User Name: > | > | > | > | > | > | gabriel > | > | > | > | > | > | > | > | > | > | Domain: > | > | > | > | > | > | 4cgroup > | > | > | > | > | > | > | > | > | > | Logon Type: > | > | > | > | > | > | 3 > | > | > | > | > | > | > | > | > | > | Logon Process: > | > | > | > | > | > | NtLmSsp > | > | > | > | > | > | > | > | > | > | Authentication Package: > | > | > | > | > | > | NTLM > | > | > | > | > | > | > | > | > | > | Workstation Name: > | > | > | > | > | > | PHANTOM > | > | > | > | > | > | > | > | > | > | Caller User Name: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Caller Domain: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Caller Logon ID: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Caller Process ID: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Transited Services: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Source Network Address: > | > | > | > | > | > | - > | > | > | > | > | > | > | > | > | > | Source Port : > | > | > | > | > | > | - > | > | > | > | > | > | > | > | * The text shown is for the most recent occurrence of this event. For > | > | more information, see the Event log. > | > | > | > | > | > | > | > | Critical Errors in System Log > | > | > | > | > | > | > | > | Source > | > | > | > | > | > | Event ID > | > | > | > | > | > | Last Occurrence > | > | > | > | > | > | Total Occurrences > | > | > | > | Windows Update Agent > | > | > | > | > | > | 16 > | > | > | > | > | > | 6/26/2006 6:16 PM > | > | > | > | ... > | > | > | > | [Message clipped] > | > | "Crina Li" wrote: > | > | > Hi Gabriel, > | > | > > | > | > Thanks for your update. > | > | > > | > | > I will look forward to hearing from you. > | > | > > | > | > Best regards, > | > | > > | > | > Crina Li (MSFT) > | > | > > | > | > Microsoft CSS Online Newsgroup Support > | > | > > | > | > Get Secure! - www.microsoft.com/security > | > | > > | > | > ===================================================== > | > | > This newsgroup only focuses on SBS technical issues. If you have > issues > | > | > regarding other Microsoft products, you'd better post in the > | > corresponding > | > | > newsgroups so that they can be resolved in an efficient and timely > | > manner. > | > | > You can locate the newsgroup here: > | > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > | > > | > | > When opening a new thread via the web interface, we recommend you > check > | > the > | > | > "Notify me of replies" box to receive e-mail notifications when > there > | > are > | > | > any updates in your thread. When responding to posts via your > | > newsreader, > | > | > please "Reply to Group" so that others may learn and benefit from > your > | > | > issue. > | > | > > | > | > Microsoft engineers can only focus on one issue per thread. > Although we > | > | > provide other information for your reference, we recommend you post > | > | > different incidents in different threads to keep the thread clean. > In > | > doing > | > | > so, it will ensure your issues are resolved in a timely manner. > | > | > > | > | > For urgent issues, you may want to contact Microsoft CSS directly. > | > Please > | > | > check http://support.microsoft.com for regional support phone > numbers. > | > | > > | > | > Any input or comments in this thread are highly appreciated. > | > | > > | > | > ===================================================== > | > | > > | > | > This posting is provided "AS IS" with no warranties, and confers no > | > rights. > | > | > -------------------- > | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | > | Subject: Re: Server Performance Report - Memory in use - showing > 'No > | > data' > | > | > | Date: 21 Jun 2006 00:49:35 -0700 > | > | > | Organization: http://groups.google.com > | > | > | Lines: 400 > | > | > | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> > | > | > | References: > <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | > | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | > | > | NNTP-Posting-Host: 82.163.232.250 > | > | > | Mime-Version: 1.0 > | > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | > | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun > 2006 > | > | > 07:49:40 GMT) > | > | > | X-Complaints-To: groups-abuse(a)google.com > | > | > | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) > | > | > | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> > | > | > | User-Agent: G2/0.2 > | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | > | Complaints-To: groups-abuse(a)google.com > | > | > | Injection-Info: u72g2000cwu.googlegroups.com; > | > posting-host=82.163.232.250; > | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | > | Path: > | > | > > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > | > | > > | > > srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 > | > | > > | > > 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog > | > | > le.com!u72g2000cwu.googlegroups.com!not-for-mail > | > | > | Xref: TK2MSFTNGXA01.phx.gbl > microsoft.public.windows.server.sbs:276483 > | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | > | > | Hi Crina Li > | > | > | > | > | > | Thank-you for your reply. > | > | > | > | > | > | I have followed your troubleshooting steps and left the system > about > | > 36 > | > | > | hours run through a reporting cycle but still no joy. > | > | > | > | > | > | I apologise, my initial description of the problem wasn't very > | > | > | descriptive at all. I'll try again below. > | > | > | > | > | > | I'll copy/paste my report below to show what I'm talking about > but in > | > | > | brief, it's just the following sections that seem to be > problematic: > | > | > | > | > | > | In the Summary, 'Server has been running:' doen't give anything, > it > | > | > | doesn't even say 'no data'. > | > | > | > | > | > | In the 'Server Specifications' section it gives me: 'No data is > | > | > | available for this section. Ensure that the Windows Management > | > | > | Instrumentation service is running.' > | > | > | I've checked the WMI service is running which it was and still > is, but > | > | > | I noticed the 'Windows Management Instrumentation Driver > Extensions' > | > | > | service wasn't running. I'm not sure whether this one is needed > for > | > | > | this purpose but I've started it anyway. > | > | > | > | > | > | In the 'Performance Summary', 'Memory in use' says 'No data'. > This is > | > | > | where my real problem is because I need to report to the MD but > | > there's > | > | > | no data here and I'm not sure where else I can get any monitoring > | > | > | information. > | > | > | > | > | > | Following I've copy/pasted the report: > | > | > | > | > | > | Server Performance Report for 4C Group > | > | > | Report created on 6/21/2006 at 7:00 AM > | > | > | > | > | > | > | > | > > | > > ---------------------------------------------------------------------------- > | > | > ---- > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Summary for > | > | > | > | > | > | > | > | > | Server has been running: > | > | > | Server Specifications Details > | > | > | Performance Summary Details > | > | > | Top Processes Details > | > | > | Backup: Not configured Details > | > | > | Auto-started Services Not Running: 0 Details > | > | > | Critical Alerts: 1 Details > | > | > | Critical Errors in the Event Logs: 3 Details > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Details of > | > | > | > | > | > | > | > | > > | > > ---------------------------------------------------------------------------- > | > | > ---- > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Server Specifications > | > | > | > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Performance Summary > | > | > | > | > | > | > | > | > | Performance Counters Today Last Month Rate of Growth > | > | > | Memory in use No data No data > | > | > | Free disk space (C:) 1,919 MB No data > | > | > | Free disk space (D:) 189,766 MB No data > | > | > | Busy disk time (0 C: D:) 12 % No data > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by Memory Usage > | > | > | > | > | > | > | > | > | Process Name - ID Memory Usage > | > | > | store - 4612 574 MB > | > | > | > | > | > | > | > | > | W3PROXY - 5336 486 MB > | > | > | > | > | > | > | > | > | sqlservr - 1536 174 MB > | > | > | > | > | > | > | > | > | RPCServ - 5704 146 MB > | > | > | > | > | > | > | > | > | sqlservr - 1660 108 MB > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Top 5 Processes by CPU Usage > | > | > | > | > | > | > | > | > | Process Name - ID CPU Time > | > | > | scan32 - 9232 28.0 % > | > | > | > | > | > | > | > | > | store - 4612 3.2 % > | > | > | > | > | > | > | > | > | beremote - 1692 3.0 % > | > | > | > | > | > | > | > | > | W3PROXY - 5336 1.5 % > | > | > | > | > | > | > | > | > | WSPSRV - 5236 1.3 % > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Backup > | > | > | > | > | > | > | > | > | Result Last Occurrence > | > | > | Small Business Server Backup is not configured. To configure > backup, > | > | > | click the Backup snap-in in Server Management, and then click > | > Configure > | > | > | Backup. Not applicable > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Auto-started Services Not Running > | > | > | > | > | > | > | > | > | No data is available for this section. Ensure that the Windows > | > | > | Management Instrumentation service is running. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Alerts > | > | > | > | > | > | > | > | > | Issue Last Occurrence Total Occurrences > | > | > | Process (store.exe) 6/20/2006 7:38 PM 1 > | > | > | The store.exe process is allocating more memory than usual. > | > | > | > | > | > | Check to see if you are having problems with e-mail. If so, stop > and > | > | > | then restart the Microsoft Exchange Information Store service. > | > | > | > | > | > | You can disable this alert or change its threshold by using the > Change > | > | > | Alert Notifications task in the Server Management Monitoring and > | > | > | Reporting taskpad. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Application Log > | > | > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | > | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 > | > | > | An update failed with error fffff894. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | > | Microsoft Fax 32092 6/20/2006 3:15 PM 1 > | > | > | The Fax service failed to receive a fax. From: . CallerId: . To: > Beech > | > | > | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win > Int. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Source Event ID Last Occurrence Total Occurrences > | > | > | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 > | > | > | The delivery of a message sent by public folder JUNK MAIL > | > | > | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: > | > | > | infod(a)kallinger-aalen.de Cc: The non-delivery report has been > deleted. > | > | > | For more information, click > | > | > | http://www.microsoft.com/contentredirect.asp. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Directory Service Log > | > | > | > | > | > | > | > | > | There were no critical events in the Directory Service Log in the > last > | > | > | 24 hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in DNS Server Log > | > | > | > | > | > | > | > | > | There were no critical events in the DNS Server Log in the last 24 > | > | > | hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in File Replication Service Log > | > | > | > | > | > | > | > | > | There were no critical events in the File Replication Service Log > in > | > | > | the last 24 hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in Security Log > | > | > | > | > | > | > | > | > | There were no critical events in the Security Log in the last 24 > | > hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | Critical Errors in System Log > | > | > | > | > | > | > | > | > | There were no critical events in the System Log in the last 24 > hours. > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > > | > > ---------------------------------------------------------------------------- > | > | > ---- > | > | > | For an updated version of this report, visit the 4C Group Remote > Web > | > | > | Workplace. You can also use Terminal Services to connect to the > server > | > | > | and view the report in the Server Management Console. > | > | > | > | > | > | To get the latest news and updates about Windows Small Business > | > Server, > | > | > | and ask questions and collaborate with peers and experts, visit > the > | > | > | Windows Small Business Server Community Web site. > | > | > | > | > | > | > | > | > | "Crina Li" wrote: > | > | > | > Hi ArchangelG, > | > | > | > > | > | > | > Thank you for posting in SBS newsgroup. > | > | > | > > | > | > | > I am sorry for the delayed response due to weekend. Please > | > understand > | > | > that > | > | > | > the newsgroups are staffed weekdays by Microsoft Support > | > professionals > | > | > to > | > | > | > answer your systems and applications questions. Your > understanding > | > is > | > | > | > greatly appreciated! > | > | > | > > | > | > | > From your problem description, I understand this issue to be: > the > | > server > | > | > | > monitoring report gives no data when you try to view it. If I > have > | > | > | > misunderstood your concerns, please do not hesitate to let me > know. > | > | > | > > | > | > | > To troubleshoot this issue, please follow the below steps and > let me > | > | > know > | > | > | > the result: > | > | > | > > | > | > | > 1. Please make sure no matter you access the Server Management > | > console > | > | > or > | > | > | > view the report email, the reports are all empty. > | > | > | > 2. Rerun monitoring wizard with following steps: > | > | > | > > | > | > | > 1) Open Server Management console, navigate to 'Monitoring and > | > | > Reporting' > | > | > | > snap-in. In the right panel, click 'Set Up Monitoring Reports > and > | > | > Alerts'. > | > | > | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring > | > | > | > features'->Select the options if you want to receive the report > | > e-mails. > | > | > | > Check 'View the usage report in Server Management' option. If > you > | > want > | > | > to > | > | > | > receive the usage report e-mail, also check the option > below->Add > | > the > | > | > users > | > | > | > which you allow them to view the usage report to the authorized > | > | > | > list->Select the option if you want to receive the performance > | > | > | > alerts->Click 'Finish' button to complete the configurations. > | > | > | > 3) After doing the above steps, the performance and usage data > will > | > be > | > | > | > reset. Please wait for 24 hours and then you will see the > reports > | > | > through > | > | > | > the Monitoring and Reporting console. > | > | > | > > | > | > | > 3. After above steps, please open the Scheduled Tasks and you > will > | > | > follow > | > | > | > below three tasks: > | > | > | > > | > | > | > Collect Server Performance Data > | > | > | > Collect Usage Data > | > | > | > Small Business Server - Server Status Report - Server > Performance > | > Report > | > | > | > > | > | > | > Please right click each and click run. Wait for couple of > minutes > | > and > | > | > check > | > | > | > the monitoring snap-in in the server management again > | > | > | > > | > | > | > 4. Furthermore, please also check the Task Scheduler Service in > the > | > | > | > Services console. Make sure it is started and set to automatic. > | > | > | > > | > | > | > If you have any questions or concerns related to this issue, > please > | > do > | > | > let > | > | > | > me know. > | > | > | > > | > | > | > I appreciate your time and look forward to hearing from you. > | > | > | > > | > | > | > Best regards, > | > | > | > > | > | > | > Crina Li (MSFT) > | > | > | > > | > | > | > Microsoft CSS Online Newsgroup Support > | > | > | > > | > | > | > Get Secure! - www.microsoft.com/security > | > | > | > > | > | > | > ===================================================== > | > | > | > This newsgroup only focuses on SBS technical issues. If you have > | > issues > | > | > | > regarding other Microsoft products, you'd better post in the > | > | > corresponding > | > | > | > newsgroups so that they can be resolved in an efficient and > timely > | > | > manner. > | > | > | > You can locate the newsgroup here: > | > | > | > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > | > | > | > > | > | > | > When opening a new thread via the web interface, we recommend > you > | > check > | > | > the > | > | > | > "Notify me of replies" box to receive e-mail notifications when > | > there > | > | > are > | > | > | > any updates in your thread. When responding to posts via your > | > | > newsreader, > | > | > | > please "Reply to Group" so that others may learn and benefit > from > | > your > | > | > | > issue. > | > | > | > > | > | > | > Microsoft engineers can only focus on one issue per thread. > | > Although we > | > | > | > provide other information for your reference, we recommend you > post > | > | > | > different incidents in different threads to keep the thread > clean. > | > In > | > | > doing > | > | > | > so, it will ensure your issues are resolved in a timely manner. > | > | > | > > | > | > | > For urgent issues, you may want to contact Microsoft CSS > directly. > | > | > Please > | > | > | > check http://support.microsoft.com for regional support phone > | > numbers. > | > | > | > > | > | > | > Any input or comments in this thread are highly appreciated. > | > | > | > > | > | > | > ===================================================== > | > | > | > > | > | > | > This posting is provided "AS IS" with no warranties, and > confers no > | > | > rights. > | > | > | > -------------------- > | > | > | > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | > | > | > | Newsgroups: microsoft.public.windows.server.sbs > | > | > | > | Subject: Server Performance Report - Memory in use - showing > 'No > | > data' > | > | > | > | Date: 16 Jun 2006 01:32:57 -0700 > | > | > | > | Organization: http://groups.google.com > | > | > | > | Lines: 16 > | > | > | > | Message-ID: > | > <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | > | > | > | NNTP-Posting-Host: 82.163.232.250 > | > | > | > | Mime-Version: 1.0 > | > | > | > | Content-Type: text/plain; charset="iso-8859-1" > | > | > | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun > 2006 > | > | > | > 08:33:03 GMT) > | > | > | > | X-Complaints-To: groups-abuse(a)google.com > | > | > | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) > | > | > | > | User-Agent: G2/0.2 > | > | > | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; > en-GB; > | > | > | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | > | > | > | X-HTTP-Via: 1.1 4CGROUP-SBS > | > | > | > | Complaints-To: groups-abuse(a)google.com > | > | > | > | Injection-Info: c74g2000cwc.googlegroups.com; > | > | > posting-host=82.163.232.250; > | > | > | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | > | > | > | Path: > | > | > | > > | > | > > | > > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > | > | > | > > | > | > > | > > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not > | > | > | > -for-mail > | > | > | > | Xref: TK2MSFTNGXA01.phx.gbl > | > microsoft.public.windows.server.sbs:275584 > | > | > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | > | > | > | > | > | > | Hi, > | > | > | > | > | > | > | > | My Server Performance Report from SBS 2003 continuously shows > 'No > | > | > | > | data'. I'm not sure how to troubleshoot this, could someone > help > | > | > | > | please? > | > | > | > | > | > | > | > | I had to reload SBS after a fatal failure in the begining of > the > | > year > | > | > | > | and since then haven't been able to get any memory usage > stats. > | > I've > | > | > | > | just recently doubled the memory in my server, I'm now running > | > with 4G > | > | > | > | but I'm unable to report to the the Managing Director on > whether > | > this > | > | > | > | 'expense' is worth the money the company's paid. (I know it > is, > | > but I > | > | > | > | need the numbers to prove it) > | > | > | > | > | > | > | > | Thanks > | > | > | > | ArchangelG > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > | > |
From: ArchangelG on 23 Jul 2006 11:06 Hi Crina Li, Apologies for the delay. I've just completed the steps as per your instructions with the same results. I'm still not getting any data on my memory usage. I'm gonna leave it for a few days and see if maybe it needs to run for a while to gather some data. While I was going through your instructions I noticed a few things were not as you described, for instance: > - Delete IIS Virtual Directory > > 1. Open IIS, expand servername, Web Sites, Default Web Site > 2. Delete Monitoring I couldn't find Monitoring in the IIS Manager. After installing it again though it is there now but it wasn't before I uninstalled it. > - Rename Folders > > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to > MSSQL$SBSMONITORING.OLD > 2. Rename c:\inetpub\monitoring to monitoring.old There wasn't a Monitoring folder in Inetpub. Again, it is there now but not before. > C: > CD\Windows\System32\wbem > for /f %s in ('dir /b *.mof') do mofcomp %s > for /f %s in ('dir /b *.mfl') do mofcomp %s > for /f %s in ('dir /b *.dll') do regsvr32 /s %s I've re-run the above commands after installing the monitoring components as well but for now at least I'm not getting any results. I wonder, could it have something to do with the hardware? Looking in System Properties, the General tab tells me I have 3.93GB of RAM. A month or so ago I installed 2 new 1GB DIMM's (which is why I was hoping I could get the memory usage data) but I didn't exactly buy them from a reputable source (to save cost I bought them from www.ebuyer.com) although I buy most of my computer supplies from there and have been for years and the bits I've bought have always worked without a problem. Anyway, I have a Dell PowerEdge 1600SC and bought '2 x Kingston 1GB 266MHz DDR ECC Registered CL2.5 DIMM' as per the recommended on the Dell website. To be honest I'm not completely sure if it is the DIMM's because even before installed them, I didn't have any data for memory usage. I'll post again after a few days to let you know if anything has changed. In the mean time, if you can think of anything else that might help, please let me know. Thanks for the help so far, ArchangelG
From: "Crina Li" on 24 Jul 2006 04:29
Hi Gabriel, Thanks for your update. From the current situation, we need to collect more advanced information for analysis. Due to the complexity of this issue, we are unable to assist with this request in newsgroup. To save your time, you may need to contact CSS for better support. A suggestion would be to contact Microsoft Product Support Services via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call. However, if you are simply requesting a hotfix be sent to you and no other support then charges are usually refunded or waived. To obtain the phone numbers for specific technology request please take a look at the web site listed below. http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Thanks for your understanding! Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 23 Jul 2006 08:06:58 -0700 | Organization: http://groups.google.com | Lines: 60 | Message-ID: <1153667218.712205.234910(a)b28g2000cwb.googlegroups.com> | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | <1151393899.791594.266400(a)b68g2000cwa.googlegroups.com> | <pKC5e$lmGHA.5184(a)TK2MSFTNGXA01.phx.gbl> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1153667222 19250 127.0.0.1 (23 Jul 2006 15:07:02 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Sun, 23 Jul 2006 15:07:02 +0000 (UTC) | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.2; SV1; .NET CLR 1.1.4322),gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.0 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: b28g2000cwb.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrtrans!m srn-in!newshub.sdsu.edu!postnews.google.com!b28g2000cwb.googlegroups.com!not -for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:283429 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi Crina Li, | | Apologies for the delay. | | I've just completed the steps as per your instructions with the same | results. I'm still not getting any data on my memory usage. I'm gonna | leave it for a few days and see if maybe it needs to run for a while to | gather some data. | | While I was going through your instructions I noticed a few things were | not as you described, for instance: | > - Delete IIS Virtual Directory | > | > 1. Open IIS, expand servername, Web Sites, Default Web Site | > 2. Delete Monitoring | | I couldn't find Monitoring in the IIS Manager. After installing it | again though it is there now but it wasn't before I uninstalled it. | | > - Rename Folders | > | > 1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to | > MSSQL$SBSMONITORING.OLD | > 2. Rename c:\inetpub\monitoring to monitoring.old | | There wasn't a Monitoring folder in Inetpub. Again, it is there now | but not before. | | > C: | > CD\Windows\System32\wbem | > for /f %s in ('dir /b *.mof') do mofcomp %s | > for /f %s in ('dir /b *.mfl') do mofcomp %s | > for /f %s in ('dir /b *.dll') do regsvr32 /s %s | | I've re-run the above commands after installing the monitoring | components as well but for now at least I'm not getting any results. | | I wonder, could it have something to do with the hardware? Looking in | System Properties, the General tab tells me I have 3.93GB of RAM. A | month or so ago I installed 2 new 1GB DIMM's (which is why I was hoping | I could get the memory usage data) but I didn't exactly buy them from a | reputable source (to save cost I bought them from www.ebuyer.com) | although I buy most of my computer supplies from there and have been | for years and the bits I've bought have always worked without a | problem. | | Anyway, I have a Dell PowerEdge 1600SC and bought '2 x Kingston 1GB | 266MHz DDR ECC Registered CL2.5 DIMM' as per the recommended on the | Dell website. | | To be honest I'm not completely sure if it is the DIMM's because even | before installed them, I didn't have any data for memory usage. | | I'll post again after a few days to let you know if anything has | changed. In the mean time, if you can think of anything else that | might help, please let me know. | | Thanks for the help so far, | ArchangelG | | |