Server Performance Report - Memory in use - showing 'No data'
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From: ArchangelG on 16 Jun 2006 04:32 Hi, My Server Performance Report from SBS 2003 continuously shows 'No data'. I'm not sure how to troubleshoot this, could someone help please? I had to reload SBS after a fatal failure in the begining of the year and since then haven't been able to get any memory usage stats. I've just recently doubled the memory in my server, I'm now running with 4G but I'm unable to report to the the Managing Director on whether this 'expense' is worth the money the company's paid. (I know it is, but I need the numbers to prove it) Thanks ArchangelG
From: "Crina Li" on 19 Jun 2006 03:29 Hi ArchangelG, Thank you for posting in SBS newsgroup. I am sorry for the delayed response due to weekend. Please understand that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your systems and applications questions. Your understanding is greatly appreciated! From your problem description, I understand this issue to be: the server monitoring report gives no data when you try to view it. If I have misunderstood your concerns, please do not hesitate to let me know. To troubleshoot this issue, please follow the below steps and let me know the result: 1. Please make sure no matter you access the Server Management console or view the report email, the reports are all empty. 2. Rerun monitoring wizard with following steps: 1) Open Server Management console, navigate to 'Monitoring and Reporting' snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'. 2) In the wizard, click 'Next'->Select 'Reinstall monitoring features'->Select the options if you want to receive the report e-mails. Check 'View the usage report in Server Management' option. If you want to receive the usage report e-mail, also check the option below->Add the users which you allow them to view the usage report to the authorized list->Select the option if you want to receive the performance alerts->Click 'Finish' button to complete the configurations. 3) After doing the above steps, the performance and usage data will be reset. Please wait for 24 hours and then you will see the reports through the Monitoring and Reporting console. 3. After above steps, please open the Scheduled Tasks and you will follow below three tasks: Collect Server Performance Data Collect Usage Data Small Business Server - Server Status Report - Server Performance Report Please right click each and click run. Wait for couple of minutes and check the monitoring snap-in in the server management again 4. Furthermore, please also check the Task Scheduler Service in the Services console. Make sure it is started and set to automatic. If you have any questions or concerns related to this issue, please do let me know. I appreciate your time and look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Server Performance Report - Memory in use - showing 'No data' | Date: 16 Jun 2006 01:32:57 -0700 | Organization: http://groups.google.com | Lines: 16 | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 08:33:03 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.1 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: c74g2000cwc.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not -for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi, | | My Server Performance Report from SBS 2003 continuously shows 'No | data'. I'm not sure how to troubleshoot this, could someone help | please? | | I had to reload SBS after a fatal failure in the begining of the year | and since then haven't been able to get any memory usage stats. I've | just recently doubled the memory in my server, I'm now running with 4G | but I'm unable to report to the the Managing Director on whether this | 'expense' is worth the money the company's paid. (I know it is, but I | need the numbers to prove it) | | Thanks | ArchangelG | |
From: ArchangelG on 21 Jun 2006 03:49 Hi Crina Li Thank-you for your reply. I have followed your troubleshooting steps and left the system about 36 hours run through a reporting cycle but still no joy. I apologise, my initial description of the problem wasn't very descriptive at all. I'll try again below. I'll copy/paste my report below to show what I'm talking about but in brief, it's just the following sections that seem to be problematic: In the Summary, 'Server has been running:' doen't give anything, it doesn't even say 'no data'. In the 'Server Specifications' section it gives me: 'No data is available for this section. Ensure that the Windows Management Instrumentation service is running.' I've checked the WMI service is running which it was and still is, but I noticed the 'Windows Management Instrumentation Driver Extensions' service wasn't running. I'm not sure whether this one is needed for this purpose but I've started it anyway. In the 'Performance Summary', 'Memory in use' says 'No data'. This is where my real problem is because I need to report to the MD but there's no data here and I'm not sure where else I can get any monitoring information. Following I've copy/pasted the report: Server Performance Report for 4C Group Report created on 6/21/2006 at 7:00 AM -------------------------------------------------------------------------------- Summary for Server has been running: Server Specifications Details Performance Summary Details Top Processes Details Backup: Not configured Details Auto-started Services Not Running: 0 Details Critical Alerts: 1 Details Critical Errors in the Event Logs: 3 Details Details of -------------------------------------------------------------------------------- Server Specifications No data is available for this section. Ensure that the Windows Management Instrumentation service is running. Performance Summary Performance Counters Today Last Month Rate of Growth Memory in use No data No data Free disk space (C:) 1,919 MB No data Free disk space (D:) 189,766 MB No data Busy disk time (0 C: D:) 12 % No data Top 5 Processes by Memory Usage Process Name - ID Memory Usage store - 4612 574 MB W3PROXY - 5336 486 MB sqlservr - 1536 174 MB RPCServ - 5704 146 MB sqlservr - 1660 108 MB Top 5 Processes by CPU Usage Process Name - ID CPU Time scan32 - 9232 28.0 % store - 4612 3.2 % beremote - 1692 3.0 % W3PROXY - 5336 1.5 % WSPSRV - 5236 1.3 % Backup Result Last Occurrence Small Business Server Backup is not configured. To configure backup, click the Backup snap-in in Server Management, and then click Configure Backup. Not applicable Auto-started Services Not Running No data is available for this section. Ensure that the Windows Management Instrumentation service is running. Critical Alerts Issue Last Occurrence Total Occurrences Process (store.exe) 6/20/2006 7:38 PM 1 The store.exe process is allocating more memory than usual. Check to see if you are having problems with e-mail. If so, stop and then restart the Microsoft Exchange Information Store service. You can disable this alert or change its threshold by using the Change Alert Notifications task in the Server Management Monitoring and Reporting taskpad. Critical Errors in Application Log Source Event ID Last Occurrence Total Occurrences McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 An update failed with error fffff894. Source Event ID Last Occurrence Total Occurrences Microsoft Fax 32092 6/20/2006 3:15 PM 1 The Fax service failed to receive a fax. From: . CallerId: . To: Beech Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. Source Event ID Last Occurrence Total Occurrences MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 The delivery of a message sent by public folder JUNK MAIL ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. For more information, click http://www.microsoft.com/contentredirect.asp. Critical Errors in Directory Service Log There were no critical events in the Directory Service Log in the last 24 hours. Critical Errors in DNS Server Log There were no critical events in the DNS Server Log in the last 24 hours. Critical Errors in File Replication Service Log There were no critical events in the File Replication Service Log in the last 24 hours. Critical Errors in Security Log There were no critical events in the Security Log in the last 24 hours. Critical Errors in System Log There were no critical events in the System Log in the last 24 hours. -------------------------------------------------------------------------------- For an updated version of this report, visit the 4C Group Remote Web Workplace. You can also use Terminal Services to connect to the server and view the report in the Server Management Console. To get the latest news and updates about Windows Small Business Server, and ask questions and collaborate with peers and experts, visit the Windows Small Business Server Community Web site. "Crina Li" wrote: > Hi ArchangelG, > > Thank you for posting in SBS newsgroup. > > I am sorry for the delayed response due to weekend. Please understand that > the newsgroups are staffed weekdays by Microsoft Support professionals to > answer your systems and applications questions. Your understanding is > greatly appreciated! > > From your problem description, I understand this issue to be: the server > monitoring report gives no data when you try to view it. If I have > misunderstood your concerns, please do not hesitate to let me know. > > To troubleshoot this issue, please follow the below steps and let me know > the result: > > 1. Please make sure no matter you access the Server Management console or > view the report email, the reports are all empty. > 2. Rerun monitoring wizard with following steps: > > 1) Open Server Management console, navigate to 'Monitoring and Reporting' > snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'. > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring > features'->Select the options if you want to receive the report e-mails. > Check 'View the usage report in Server Management' option. If you want to > receive the usage report e-mail, also check the option below->Add the users > which you allow them to view the usage report to the authorized > list->Select the option if you want to receive the performance > alerts->Click 'Finish' button to complete the configurations. > 3) After doing the above steps, the performance and usage data will be > reset. Please wait for 24 hours and then you will see the reports through > the Monitoring and Reporting console. > > 3. After above steps, please open the Scheduled Tasks and you will follow > below three tasks: > > Collect Server Performance Data > Collect Usage Data > Small Business Server - Server Status Report - Server Performance Report > > Please right click each and click run. Wait for couple of minutes and check > the monitoring snap-in in the server management again > > 4. Furthermore, please also check the Task Scheduler Service in the > Services console. Make sure it is started and set to automatic. > > If you have any questions or concerns related to this issue, please do let > me know. > > I appreciate your time and look forward to hearing from you. > > Best regards, > > Crina Li (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > -------------------- > | From: "ArchangelG" <gabcilliers(a)gmail.com> > | Newsgroups: microsoft.public.windows.server.sbs > | Subject: Server Performance Report - Memory in use - showing 'No data' > | Date: 16 Jun 2006 01:32:57 -0700 > | Organization: http://groups.google.com > | Lines: 16 > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> > | NNTP-Posting-Host: 82.163.232.250 > | Mime-Version: 1.0 > | Content-Type: text/plain; charset="iso-8859-1" > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 > 08:33:03 GMT) > | X-Complaints-To: groups-abuse(a)google.com > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) > | User-Agent: G2/0.2 > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) > | X-HTTP-Via: 1.1 4CGROUP-SBS > | Complaints-To: groups-abuse(a)google.com > | Injection-Info: c74g2000cwc.googlegroups.com; posting-host=82.163.232.250; > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ > | Path: > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not > -for-mail > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 > | X-Tomcat-NG: microsoft.public.windows.server.sbs > | > | Hi, > | > | My Server Performance Report from SBS 2003 continuously shows 'No > | data'. I'm not sure how to troubleshoot this, could someone help > | please? > | > | I had to reload SBS after a fatal failure in the begining of the year > | and since then haven't been able to get any memory usage stats. I've > | just recently doubled the memory in my server, I'm now running with 4G > | but I'm unable to report to the the Managing Director on whether this > | 'expense' is worth the money the company's paid. (I know it is, but I > | need the numbers to prove it) > | > | Thanks > | ArchangelG > | > |
From: "Crina Li" on 21 Jun 2006 06:03 Hi ArchangelG, Thanks for your update. Because the WMI service is running, this problem may be caused by the WMI Repository was rebuilt and some components for monitoring and reporting feature was not registered. To fix this issue, you can reinstall the monitoring components on the SBS server: 1. Open Add/Remove Programs in ''Control Panel''. Select ''Windows Small Business Server 2003'' and click ''Change/Remove'' button. 2. The SBS 2003 setup wizard will initiate. In the wizard, click ''Next'' button-->In components selection window, select ''Maintenance'' for ''Server Tools'' and then select ''Reinstall'' for ''Monitoring''. 3. Click ''Next'' to continue the installation. 4. If you have installed the SBS 2003 SP1, you will receive the following message after you insert SBS Disc 3 to reinstall Monitoring component: "The drive contains a disc for Windows Small Business Server 2003 with no service packs. When the prompt appears, insert a disc for Windows Small Business Server 2003 with Service Pack 1." Since Disc 3 for SBS SP1 doesn't include the Monitoring part, the installation cannot proceed. We'll then use the steps below to work around this problem: a. Start a cmd prompt and change directory to the SP1 download folder (or the SBS03_SP1 folder on PKG_CD2). b. Type "SBS2003-KB885918-SP1-X86-ENU.EXE /x" (with no quotation marks) and press Enter. c. Specifying a path for the extracted files (such as C:\SBSSP1) d. Run the SBS Integrated setup, and when the setup program prompts for the CD3, point it to the folder created above. 5. Please re-apply the Windows 2003 SP1 and SBS 2003 Sp1 again since those two update need to be installed after reinstalling the monitoring component. 6. If the issue persists after you reinstall the two updates, please run the following commands to re-register the providers and dll files: C: CD\Windows\System32\wbem for /f %s in ('dir /b *.mof') do mofcomp %s for /f %s in ('dir /b *.mfl') do mofcomp %s for /f %s in ('dir /b *.dll') do regsvr32 /s %s I appreciate your time and cooperation. If anything is unclear, please feel free to let me know. I am looking forward to hearing from you. Have a nice day! Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 21 Jun 2006 00:49:35 -0700 | Organization: http://groups.google.com | | | Hi Crina Li | | Thank-you for your reply. | | I have followed your troubleshooting steps and left the system about 36 | hours run through a reporting cycle but still no joy. | | I apologise, my initial description of the problem wasn't very | descriptive at all. I'll try again below. | | I'll copy/paste my report below to show what I'm talking about but in | brief, it's just the following sections that seem to be problematic: | | In the Summary, 'Server has been running:' doen't give anything, it | doesn't even say 'no data'. | | In the 'Server Specifications' section it gives me: 'No data is | available for this section. Ensure that the Windows Management | Instrumentation service is running.' | I've checked the WMI service is running which it was and still is, but | I noticed the 'Windows Management Instrumentation Driver Extensions' | service wasn't running. I'm not sure whether this one is needed for | this purpose but I've started it anyway. | | In the 'Performance Summary', 'Memory in use' says 'No data'. This is | where my real problem is because I need to report to the MD but there's | no data here and I'm not sure where else I can get any monitoring | information. | | Following I've copy/pasted the report: | | Server Performance Report for 4C Group | Report created on 6/21/2006 at 7:00 AM | | ---------------------------------------------------------------------------- ---- | | | | | | Summary for | | | Server has been running: | Server Specifications Details | Performance Summary Details | Top Processes Details | Backup: Not configured Details | Auto-started Services Not Running: 0 Details | Critical Alerts: 1 Details | Critical Errors in the Event Logs: 3 Details | | | | | | Details of | | ---------------------------------------------------------------------------- ---- | | | | | Server Specifications | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | | | Performance Summary | | | Performance Counters Today Last Month Rate of Growth | Memory in use No data No data | Free disk space (C:) 1,919 MB No data | Free disk space (D:) 189,766 MB No data | Busy disk time (0 C: D:) 12 % No data | | | | | | Top 5 Processes by Memory Usage | | | Process Name - ID Memory Usage | store - 4612 574 MB | | | W3PROXY - 5336 486 MB | | | sqlservr - 1536 174 MB | | | RPCServ - 5704 146 MB | | | sqlservr - 1660 108 MB | | | | | | | | Top 5 Processes by CPU Usage | | | Process Name - ID CPU Time | scan32 - 9232 28.0 % | | | store - 4612 3.2 % | | | beremote - 1692 3.0 % | | | W3PROXY - 5336 1.5 % | | | WSPSRV - 5236 1.3 % | | | | | | | | Backup | | | Result Last Occurrence | Small Business Server Backup is not configured. To configure backup, | click the Backup snap-in in Server Management, and then click Configure | Backup. Not applicable | | | | | | Auto-started Services Not Running | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | | | Critical Alerts | | | Issue Last Occurrence Total Occurrences | Process (store.exe) 6/20/2006 7:38 PM 1 | The store.exe process is allocating more memory than usual. | | Check to see if you are having problems with e-mail. If so, stop and | then restart the Microsoft Exchange Information Store service. | | You can disable this alert or change its threshold by using the Change | Alert Notifications task in the Server Management Monitoring and | Reporting taskpad. | | | | | | Critical Errors in Application Log | | | Source Event ID Last Occurrence Total Occurrences | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 | An update failed with error fffff894. | | | | | | Source Event ID Last Occurrence Total Occurrences | Microsoft Fax 32092 6/20/2006 3:15 PM 1 | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | | | | | | | Source Event ID Last Occurrence Total Occurrences | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 | The delivery of a message sent by public folder JUNK MAIL | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. | For more information, click | http://www.microsoft.com/contentredirect.asp. | | | | | | | Critical Errors in Directory Service Log | | | There were no critical events in the Directory Service Log in the last | 24 hours. | | | | | | Critical Errors in DNS Server Log | | | There were no critical events in the DNS Server Log in the last 24 | hours. | | | | | | Critical Errors in File Replication Service Log | | | There were no critical events in the File Replication Service Log in | the last 24 hours. | | | | | | Critical Errors in Security Log | | | There were no critical events in the Security Log in the last 24 hours. | | | | | | | Critical Errors in System Log | | | There were no critical events in the System Log in the last 24 hours. | | | | | | ---------------------------------------------------------------------------- ---- | For an updated version of this report, visit the 4C Group Remote Web | Workplace. You can also use Terminal Services to connect to the server | and view the report in the Server Management Console. | | To get the latest news and updates about Windows Small Business Server, | and ask questions and collaborate with peers and experts, visit the | Windows Small Business Server Community Web site. | | | "Crina Li" wrote: | > Hi ArchangelG, | > | > Thank you for posting in SBS newsgroup. | > | > I am sorry for the delayed response due to weekend. Please understand that | > the newsgroups are staffed weekdays by Microsoft Support professionals to | > answer your systems and applications questions. Your understanding is | > greatly appreciated! | > | > From your problem description, I understand this issue to be: the server | > monitoring report gives no data when you try to view it. If I have | > misunderstood your concerns, please do not hesitate to let me know. | > | > To troubleshoot this issue, please follow the below steps and let me know | > the result: | > | > 1. Please make sure no matter you access the Server Management console or | > view the report email, the reports are all empty. | > 2. Rerun monitoring wizard with following steps: | > | > 1) Open Server Management console, navigate to 'Monitoring and Reporting' | > snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'. | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring | > features'->Select the options if you want to receive the report e-mails. | > Check 'View the usage report in Server Management' option. If you want to | > receive the usage report e-mail, also check the option below->Add the users | > which you allow them to view the usage report to the authorized | > list->Select the option if you want to receive the performance | > alerts->Click 'Finish' button to complete the configurations. | > 3) After doing the above steps, the performance and usage data will be | > reset. Please wait for 24 hours and then you will see the reports through | > the Monitoring and Reporting console. | > | > 3. After above steps, please open the Scheduled Tasks and you will follow | > below three tasks: | > | > Collect Server Performance Data | > Collect Usage Data | > Small Business Server - Server Status Report - Server Performance Report | > | > Please right click each and click run. Wait for couple of minutes and check | > the monitoring snap-in in the server management again | > | > 4. Furthermore, please also check the Task Scheduler Service in the | > Services console. Make sure it is started and set to automatic. | > | > If you have any questions or concerns related to this issue, please do let | > me know. | > | > I appreciate your time and look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | Newsgroups: microsoft.public.windows.server.sbs | > | Subject: Server Performance Report - Memory in use - showing 'No data' | > | Date: 16 Jun 2006 01:32:57 -0700 | > | Organization: http://groups.google.com | > | Lines: 16 | > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | NNTP-Posting-Host: 82.163.232.250 | > | Mime-Version: 1.0 | > | Content-Type: text/plain; charset="iso-8859-1" | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 | > 08:33:03 GMT) | > | X-Complaints-To: groups-abuse(a)google.com | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | > | User-Agent: G2/0.2 | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | Complaints-To: groups-abuse(a)google.com | > | Injection-Info: c74g2000cwc.googlegroups.com; posting-host=82.163.232.250; | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | Path: | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not | > -for-mail | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi, | > | | > | My Server Performance Report from SBS 2003 continuously shows 'No | > | data'. I'm not sure how to troubleshoot this, could someone help | > | please? | > | | > | I had to reload SBS after a fatal failure in the begining of the year | > | and since then haven't been able to get any memory usage stats. I've | > | just recently doubled the memory in my server, I'm now running with 4G | > | but I'm unable to report to the the Managing Director on whether this | > | 'expense' is worth the money the company's paid. (I know it is, but I | > | need the numbers to prove it) | > | | > | Thanks | > | ArchangelG | > | | > | | |
From: "Crina Li" on 26 Jun 2006 05:01
Hi Gabriel, Thanks for your update. I will look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: "ArchangelG" <gabcilliers(a)gmail.com> | Newsgroups: microsoft.public.windows.server.sbs | Subject: Re: Server Performance Report - Memory in use - showing 'No data' | Date: 21 Jun 2006 00:49:35 -0700 | Organization: http://groups.google.com | Lines: 400 | Message-ID: <1150876175.341097.51080(a)u72g2000cwu.googlegroups.com> | References: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | NNTP-Posting-Host: 82.163.232.250 | Mime-Version: 1.0 | Content-Type: text/plain; charset="iso-8859-1" | X-Trace: posting.google.com 1150876180 15049 127.0.0.1 (21 Jun 2006 07:49:40 GMT) | X-Complaints-To: groups-abuse(a)google.com | NNTP-Posting-Date: Wed, 21 Jun 2006 07:49:40 +0000 (UTC) | In-Reply-To: <pSLJnI3kGHA.5832(a)TK2MSFTNGXA01.phx.gbl> | User-Agent: G2/0.2 | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | X-HTTP-Via: 1.1 4CGROUP-SBS | Complaints-To: groups-abuse(a)google.com | Injection-Info: u72g2000cwu.googlegroups.com; posting-host=82.163.232.250; | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m srn-in!newshub.sdsu.edu!nx02.iad01.newshosting.com!newshosting.com!216.196.9 8.140.MISMATCH!border1.nntp.dca.giganews.com!nntp.giganews.com!postnews.goog le.com!u72g2000cwu.googlegroups.com!not-for-mail | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:276483 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Hi Crina Li | | Thank-you for your reply. | | I have followed your troubleshooting steps and left the system about 36 | hours run through a reporting cycle but still no joy. | | I apologise, my initial description of the problem wasn't very | descriptive at all. I'll try again below. | | I'll copy/paste my report below to show what I'm talking about but in | brief, it's just the following sections that seem to be problematic: | | In the Summary, 'Server has been running:' doen't give anything, it | doesn't even say 'no data'. | | In the 'Server Specifications' section it gives me: 'No data is | available for this section. Ensure that the Windows Management | Instrumentation service is running.' | I've checked the WMI service is running which it was and still is, but | I noticed the 'Windows Management Instrumentation Driver Extensions' | service wasn't running. I'm not sure whether this one is needed for | this purpose but I've started it anyway. | | In the 'Performance Summary', 'Memory in use' says 'No data'. This is | where my real problem is because I need to report to the MD but there's | no data here and I'm not sure where else I can get any monitoring | information. | | Following I've copy/pasted the report: | | Server Performance Report for 4C Group | Report created on 6/21/2006 at 7:00 AM | | ---------------------------------------------------------------------------- ---- | | | | | | Summary for | | | Server has been running: | Server Specifications Details | Performance Summary Details | Top Processes Details | Backup: Not configured Details | Auto-started Services Not Running: 0 Details | Critical Alerts: 1 Details | Critical Errors in the Event Logs: 3 Details | | | | | | Details of | | ---------------------------------------------------------------------------- ---- | | | | | Server Specifications | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | | | Performance Summary | | | Performance Counters Today Last Month Rate of Growth | Memory in use No data No data | Free disk space (C:) 1,919 MB No data | Free disk space (D:) 189,766 MB No data | Busy disk time (0 C: D:) 12 % No data | | | | | | Top 5 Processes by Memory Usage | | | Process Name - ID Memory Usage | store - 4612 574 MB | | | W3PROXY - 5336 486 MB | | | sqlservr - 1536 174 MB | | | RPCServ - 5704 146 MB | | | sqlservr - 1660 108 MB | | | | | | | | Top 5 Processes by CPU Usage | | | Process Name - ID CPU Time | scan32 - 9232 28.0 % | | | store - 4612 3.2 % | | | beremote - 1692 3.0 % | | | W3PROXY - 5336 1.5 % | | | WSPSRV - 5236 1.3 % | | | | | | | | Backup | | | Result Last Occurrence | Small Business Server Backup is not configured. To configure backup, | click the Backup snap-in in Server Management, and then click Configure | Backup. Not applicable | | | | | | Auto-started Services Not Running | | | No data is available for this section. Ensure that the Windows | Management Instrumentation service is running. | | | | | | Critical Alerts | | | Issue Last Occurrence Total Occurrences | Process (store.exe) 6/20/2006 7:38 PM 1 | The store.exe process is allocating more memory than usual. | | Check to see if you are having problems with e-mail. If so, stop and | then restart the Microsoft Exchange Information Store service. | | You can disable this alert or change its threshold by using the Change | Alert Notifications task in the Server Management Monitoring and | Reporting taskpad. | | | | | | Critical Errors in Application Log | | | Source Event ID Last Occurrence Total Occurrences | McAfee SpamKiller 2053 6/21/2006 4:01 AM 1 | An update failed with error fffff894. | | | | | | Source Event ID Last Occurrence Total Occurrences | Microsoft Fax 32092 6/20/2006 3:15 PM 1 | The Fax service failed to receive a fax. From: . CallerId: . To: Beech | Builders Ltd. Pages: 0. Device Name: U.S. Robotics V.92 Voice Win Int. | | | | | | | Source Event ID Last Occurrence Total Occurrences | MSExchangeIS Public Store 2028 6/20/2006 2:04 PM 1 | The delivery of a message sent by public folder JUNK MAIL | ARCHIVE88FA08D04A18E43D7A29DBA6CB0E4B6A017AF6 has failed. To: | infod(a)kallinger-aalen.de Cc: The non-delivery report has been deleted. | For more information, click | http://www.microsoft.com/contentredirect.asp. | | | | | | | Critical Errors in Directory Service Log | | | There were no critical events in the Directory Service Log in the last | 24 hours. | | | | | | Critical Errors in DNS Server Log | | | There were no critical events in the DNS Server Log in the last 24 | hours. | | | | | | Critical Errors in File Replication Service Log | | | There were no critical events in the File Replication Service Log in | the last 24 hours. | | | | | | Critical Errors in Security Log | | | There were no critical events in the Security Log in the last 24 hours. | | | | | | | Critical Errors in System Log | | | There were no critical events in the System Log in the last 24 hours. | | | | | | ---------------------------------------------------------------------------- ---- | For an updated version of this report, visit the 4C Group Remote Web | Workplace. You can also use Terminal Services to connect to the server | and view the report in the Server Management Console. | | To get the latest news and updates about Windows Small Business Server, | and ask questions and collaborate with peers and experts, visit the | Windows Small Business Server Community Web site. | | | "Crina Li" wrote: | > Hi ArchangelG, | > | > Thank you for posting in SBS newsgroup. | > | > I am sorry for the delayed response due to weekend. Please understand that | > the newsgroups are staffed weekdays by Microsoft Support professionals to | > answer your systems and applications questions. Your understanding is | > greatly appreciated! | > | > From your problem description, I understand this issue to be: the server | > monitoring report gives no data when you try to view it. If I have | > misunderstood your concerns, please do not hesitate to let me know. | > | > To troubleshoot this issue, please follow the below steps and let me know | > the result: | > | > 1. Please make sure no matter you access the Server Management console or | > view the report email, the reports are all empty. | > 2. Rerun monitoring wizard with following steps: | > | > 1) Open Server Management console, navigate to 'Monitoring and Reporting' | > snap-in. In the right panel, click 'Set Up Monitoring Reports and Alerts'. | > 2) In the wizard, click 'Next'->Select 'Reinstall monitoring | > features'->Select the options if you want to receive the report e-mails. | > Check 'View the usage report in Server Management' option. If you want to | > receive the usage report e-mail, also check the option below->Add the users | > which you allow them to view the usage report to the authorized | > list->Select the option if you want to receive the performance | > alerts->Click 'Finish' button to complete the configurations. | > 3) After doing the above steps, the performance and usage data will be | > reset. Please wait for 24 hours and then you will see the reports through | > the Monitoring and Reporting console. | > | > 3. After above steps, please open the Scheduled Tasks and you will follow | > below three tasks: | > | > Collect Server Performance Data | > Collect Usage Data | > Small Business Server - Server Status Report - Server Performance Report | > | > Please right click each and click run. Wait for couple of minutes and check | > the monitoring snap-in in the server management again | > | > 4. Furthermore, please also check the Task Scheduler Service in the | > Services console. Make sure it is started and set to automatic. | > | > If you have any questions or concerns related to this issue, please do let | > me know. | > | > I appreciate your time and look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | From: "ArchangelG" <gabcilliers(a)gmail.com> | > | Newsgroups: microsoft.public.windows.server.sbs | > | Subject: Server Performance Report - Memory in use - showing 'No data' | > | Date: 16 Jun 2006 01:32:57 -0700 | > | Organization: http://groups.google.com | > | Lines: 16 | > | Message-ID: <1150446777.889674.236250(a)c74g2000cwc.googlegroups.com> | > | NNTP-Posting-Host: 82.163.232.250 | > | Mime-Version: 1.0 | > | Content-Type: text/plain; charset="iso-8859-1" | > | X-Trace: posting.google.com 1150446783 3896 127.0.0.1 (16 Jun 2006 | > 08:33:03 GMT) | > | X-Complaints-To: groups-abuse(a)google.com | > | NNTP-Posting-Date: Fri, 16 Jun 2006 08:33:03 +0000 (UTC) | > | User-Agent: G2/0.2 | > | X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; | > rv:1.8.0.4) Gecko/20060508 Firefox/1.5.0.4,gzip(gfe),gzip(gfe) | > | X-HTTP-Via: 1.1 4CGROUP-SBS | > | Complaints-To: groups-abuse(a)google.com | > | Injection-Info: c74g2000cwc.googlegroups.com; posting-host=82.163.232.250; | > | posting-account=ZmnaLg0AAADHDu72ONdKo8UI0sZVNsYJ | > | Path: | > TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!msrtrans!m | > srn-in!newshub.sdsu.edu!postnews.google.com!c74g2000cwc.googlegroups.com!not | > -for-mail | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:275584 | > | X-Tomcat-NG: microsoft.public.windows.server.sbs | > | | > | Hi, | > | | > | My Server Performance Report from SBS 2003 continuously shows 'No | > | data'. I'm not sure how to troubleshoot this, could someone help | > | please? | > | | > | I had to reload SBS after a fatal failure in the begining of the year | > | and since then haven't been able to get any memory usage stats. I've | > | just recently doubled the memory in my server, I'm now running with 4G | > | but I'm unable to report to the the Managing Director on whether this | > | 'expense' is worth the money the company's paid. (I know it is, but I | > | need the numbers to prove it) | > | | > | Thanks | > | ArchangelG | > | | > | | | |