From: Mike Webb on 19 Dec 2006 15:30 Okay, got the server rebooted and ran a backup job. It failed: Job ended: Tuesday, December 19, 2006 at 2:25:05 PM Completed status: Failed Final error: 0x80042318 - 0x80042318 (2147754776) Final error category: Other Errors For additional information regarding this error refer to link V-79-32772-8984Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot communicate with the writers. Check that the Volume Shadow Copy Service is started, and check the Windows Event Viewer for errors related to this service. Backup- C: Directory C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not found, or could not be accessed. None of the files or subdirectories contained within will be backed up.When I click on the link "V-79-32772-8984", it takes me to the Symantec website (as it should), but says there's no information available for that code.Comments/Ideas?"kj" <kj(a)nowhere.com> wrote in message news:uExG8F5IHHA.4384(a)TK2MSFTNGP03.phx.gbl... > Fix or not, please post back. > > -- > /kj > "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message > news:upBJh24IHHA.1252(a)TK2MSFTNGP02.phx.gbl... >> Great! I'll do that, thanks. >> >> "kj" <kj(a)nowhere.com> wrote in message >> news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl... >>>I recall seeing a Symantec update for AOFO just released. You may want to >>>look into the BE updates and Service packs. >>> >>> -- >>> /kj >>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message >>> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl... >>>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and >>>> arouter, dynamic IP, DDNS service from dyndns.org. Backup s/w is >>>> Symantec's BackUp Exec 10.1 (10d). >>>> ================================== >>>> Got a problem I hope you folks can help me with. Here's the post I >>>> placed on a Symantec/Veritas forum on this problem - didn't get a >>>> response: >>>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003 >>>> Premium. After installing Update for Windows Server 2003 (KB923980) via >>>> WSUS, my backup's are failing with this error. When I click on the >>>> link, it goes to a page at Symantec stating the file can't be found. >>>> >>>> The errors are: >>>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components". >>>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service >>>> (VSS). >>>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot >>>> communicate with the writers. Check that the Volume Shadow Copy Service >>>> is started, and check the Windows Event Viewer for errors related to >>>> this service. >>>> Backup- C: Directory >>>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was >>>> not found, or could not be accessed. >>>> None of the files or subdirectories contained within will be backed up. >>>> >>>> What can I/should I do to correct this problem?" >>>> >>>> I went to eventid.net yesterday and typed in the ID code and the latest >>>> posting advises to do the following: >>>> 1. Backup >>>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions >>>> 2. Delete the regkey >>>> 3. Reboot >>>> 4. Verify that things are working by running "vssadmin list writers" >>>> from a command prompt. >>>> >>>> Did this, but nothing listed as a VSS list writer. My log file this >>>> morning showed the same failure as above. Did a search on this error >>>> on Technet and came up empty. Any ideas? >>>> >>>> >>>> >>>> >>> >>> >> >> > >
From: kj on 19 Dec 2006 18:29 Are there any other event log errors from VSS, prefereably vanilla Microsoft? If not, a Symantec call might be in order if you are otherwise fully patched. -- /kj "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message news:OjyINy6IHHA.3424(a)TK2MSFTNGP02.phx.gbl... > Okay, got the server rebooted and ran a backup job. It failed: > > Job ended: Tuesday, December 19, 2006 at 2:25:05 PM > Completed status: Failed > Final error: 0x80042318 - 0x80042318 (2147754776) > Final error category: Other Errors > > For additional information regarding this error refer to link > V-79-32772-8984Backup- WCTAOFO: Initialization failure on: > "Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume > Shadow Copy Service (VSS). VSS Snapshot error. Microsoft Volume Shadow > Copy Service (VSS) cannot communicate with the writers. Check that the > Volume Shadow Copy Service is started, and check the Windows Event Viewer > for errors related to this service. > Backup- C: Directory > C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not > found, or could not be accessed. None of the files or subdirectories > contained within will be backed up.When I click on the link > "V-79-32772-8984", it takes me to the Symantec website (as it should), but > says there's no information available for that code.Comments/Ideas?"kj" > <kj(a)nowhere.com> wrote in message > news:uExG8F5IHHA.4384(a)TK2MSFTNGP03.phx.gbl... >> Fix or not, please post back. >> >> -- >> /kj >> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message >> news:upBJh24IHHA.1252(a)TK2MSFTNGP02.phx.gbl... >>> Great! I'll do that, thanks. >>> >>> "kj" <kj(a)nowhere.com> wrote in message >>> news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl... >>>>I recall seeing a Symantec update for AOFO just released. You may want >>>>to look into the BE updates and Service packs. >>>> >>>> -- >>>> /kj >>>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message >>>> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl... >>>>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and >>>>> arouter, dynamic IP, DDNS service from dyndns.org. Backup s/w is >>>>> Symantec's BackUp Exec 10.1 (10d). >>>>> ================================== >>>>> Got a problem I hope you folks can help me with. Here's the post I >>>>> placed on a Symantec/Veritas forum on this problem - didn't get a >>>>> response: >>>>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003 >>>>> Premium. After installing Update for Windows Server 2003 (KB923980) >>>>> via WSUS, my backup's are failing with this error. When I click on the >>>>> link, it goes to a page at Symantec stating the file can't be found. >>>>> >>>>> The errors are: >>>>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components". >>>>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service >>>>> (VSS). >>>>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot >>>>> communicate with the writers. Check that the Volume Shadow Copy >>>>> Service is started, and check the Windows Event Viewer for errors >>>>> related to this service. >>>>> Backup- C: Directory >>>>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was >>>>> not found, or could not be accessed. >>>>> None of the files or subdirectories contained within will be backed >>>>> up. >>>>> >>>>> What can I/should I do to correct this problem?" >>>>> >>>>> I went to eventid.net yesterday and typed in the ID code and the >>>>> latest posting advises to do the following: >>>>> 1. Backup >>>>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions >>>>> 2. Delete the regkey >>>>> 3. Reboot >>>>> 4. Verify that things are working by running "vssadmin list writers" >>>>> from a command prompt. >>>>> >>>>> Did this, but nothing listed as a VSS list writer. My log file this >>>>> morning showed the same failure as above. Did a search on this error >>>>> on Technet and came up empty. Any ideas? >>>>> >>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > >
From: Mike Webb on 21 Dec 2006 09:53 I've got a support request in with them; just been sloooow to respond. In my Event Apps log, I see event ID 215, Source ESENT; evetn ID 34113, Source Backup Exec; and event ID 12302, Source VSS. Mike "kj" <kj(a)nowhere.com> wrote in message news:OG0pUW8IHHA.3952(a)TK2MSFTNGP02.phx.gbl... > Are there any other event log errors from VSS, prefereably vanilla > Microsoft? > > If not, a Symantec call might be in order if you are otherwise fully > patched. > > -- > /kj > "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message > news:OjyINy6IHHA.3424(a)TK2MSFTNGP02.phx.gbl... >> Okay, got the server rebooted and ran a backup job. It failed: >> >> Job ended: Tuesday, December 19, 2006 at 2:25:05 PM >> Completed status: Failed >> Final error: 0x80042318 - 0x80042318 (2147754776) >> Final error category: Other Errors >> >> For additional information regarding this error refer to link >> V-79-32772-8984Backup- WCTAOFO: Initialization failure on: >> "Shadow?Copy?Components". Advanced Open File Option used: Microsoft >> Volume Shadow Copy Service (VSS). VSS Snapshot error. Microsoft Volume >> Shadow Copy Service (VSS) cannot communicate with the writers. Check that >> the Volume Shadow Copy Service is started, and check the Windows Event >> Viewer for errors related to this service. >> Backup- C: Directory >> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not >> found, or could not be accessed. None of the files or subdirectories >> contained within will be backed up.When I click on the link >> "V-79-32772-8984", it takes me to the Symantec website (as it should), >> but says there's no information available for that >> code.Comments/Ideas?"kj" <kj(a)nowhere.com> wrote in message >> news:uExG8F5IHHA.4384(a)TK2MSFTNGP03.phx.gbl... >>> Fix or not, please post back. >>> >>> -- >>> /kj >>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message >>> news:upBJh24IHHA.1252(a)TK2MSFTNGP02.phx.gbl... >>>> Great! I'll do that, thanks. >>>> >>>> "kj" <kj(a)nowhere.com> wrote in message >>>> news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl... >>>>>I recall seeing a Symantec update for AOFO just released. You may want >>>>>to look into the BE updates and Service packs. >>>>> >>>>> -- >>>>> /kj >>>>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message >>>>> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl... >>>>>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and >>>>>> arouter, dynamic IP, DDNS service from dyndns.org. Backup s/w is >>>>>> Symantec's BackUp Exec 10.1 (10d). >>>>>> ================================== >>>>>> Got a problem I hope you folks can help me with. Here's the post I >>>>>> placed on a Symantec/Veritas forum on this problem - didn't get a >>>>>> response: >>>>>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003 >>>>>> Premium. After installing Update for Windows Server 2003 (KB923980) >>>>>> via WSUS, my backup's are failing with this error. When I click on >>>>>> the link, it goes to a page at Symantec stating the file can't be >>>>>> found. >>>>>> >>>>>> The errors are: >>>>>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components". >>>>>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service >>>>>> (VSS). >>>>>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot >>>>>> communicate with the writers. Check that the Volume Shadow Copy >>>>>> Service is started, and check the Windows Event Viewer for errors >>>>>> related to this service. >>>>>> Backup- C: Directory >>>>>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was >>>>>> not found, or could not be accessed. >>>>>> None of the files or subdirectories contained within will be backed >>>>>> up. >>>>>> >>>>>> What can I/should I do to correct this problem?" >>>>>> >>>>>> I went to eventid.net yesterday and typed in the ID code and the >>>>>> latest posting advises to do the following: >>>>>> 1. Backup >>>>>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions >>>>>> 2. Delete the regkey >>>>>> 3. Reboot >>>>>> 4. Verify that things are working by running "vssadmin list writers" >>>>>> from a command prompt. >>>>>> >>>>>> Did this, but nothing listed as a VSS list writer. My log file this >>>>>> morning showed the same failure as above. Did a search on this error >>>>>> on Technet and came up empty. Any ideas? >>>>>> >>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>> >>>> >>> >>> >> >> > >
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