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From: Mike Webb on 19 Dec 2006 09:53
Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and arouter,
dynamic IP, DDNS service from dyndns.org. Backup s/w is Symantec's BackUp
Exec 10.1 (10d).
==================================
Got a problem I hope you folks can help me with. Here's the post I placed
on a Symantec/Veritas forum on this problem - didn't get a response:
"I'm running BackUp exec 10.1 (10d) on Small Business Server 2003 Premium.
After installing Update for Windows Server 2003 (KB923980) via WSUS, my
backup's are failing with this error. When I click on the link, it goes to a
page at Symantec stating the file can't be found.

The errors are:
Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components".
Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot
communicate with the writers. Check that the Volume Shadow Copy Service is
started, and check the Windows Event Viewer for errors related to this
service.
Backup- C: Directory
C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not
found, or could not be accessed.
None of the files or subdirectories contained within will be backed up.

What can I/should I do to correct this problem?"

I went to eventid.net yesterday and typed in the ID code and the latest
posting advises to do the following:
1. Backup
HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
2. Delete the regkey
3. Reboot
4. Verify that things are working by running "vssadmin list writers" from a
command prompt.

Did this, but nothing listed as a VSS list writer. My log file this morning
showed the same failure as above. Did a search on this error on Technet and
came up empty. Any ideas?




From: kj on 19 Dec 2006 11:41
I recall seeing a Symantec update for AOFO just released. You may want to
look into the BE updates and Service packs.

--
/kj
"Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl...
> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and arouter,
> dynamic IP, DDNS service from dyndns.org. Backup s/w is Symantec's BackUp
> Exec 10.1 (10d).
> ==================================
> Got a problem I hope you folks can help me with. Here's the post I placed
> on a Symantec/Veritas forum on this problem - didn't get a response:
> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003 Premium.
> After installing Update for Windows Server 2003 (KB923980) via WSUS, my
> backup's are failing with this error. When I click on the link, it goes to
> a page at Symantec stating the file can't be found.
>
> The errors are:
> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components".
> Advanced Open File Option used: Microsoft Volume Shadow Copy Service
> (VSS).
> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot
> communicate with the writers. Check that the Volume Shadow Copy Service is
> started, and check the Windows Event Viewer for errors related to this
> service.
> Backup- C: Directory
> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not
> found, or could not be accessed.
> None of the files or subdirectories contained within will be backed up.
>
> What can I/should I do to correct this problem?"
>
> I went to eventid.net yesterday and typed in the ID code and the latest
> posting advises to do the following:
> 1. Backup
> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
> 2. Delete the regkey
> 3. Reboot
> 4. Verify that things are working by running "vssadmin list writers" from
> a command prompt.
>
> Did this, but nothing listed as a VSS list writer. My log file this
> morning showed the same failure as above. Did a search on this error on
> Technet and came up empty. Any ideas?
>
>
>
>


From: Mike Webb on 19 Dec 2006 11:49
Great! I'll do that, thanks.

"kj" <kj(a)nowhere.com> wrote in message
news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl...
>I recall seeing a Symantec update for AOFO just released. You may want to
>look into the BE updates and Service packs.
>
> --
> /kj
> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl...
>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and arouter,
>> dynamic IP, DDNS service from dyndns.org. Backup s/w is Symantec's
>> BackUp Exec 10.1 (10d).
>> ==================================
>> Got a problem I hope you folks can help me with. Here's the post I
>> placed on a Symantec/Veritas forum on this problem - didn't get a
>> response:
>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003
>> Premium. After installing Update for Windows Server 2003 (KB923980) via
>> WSUS, my backup's are failing with this error. When I click on the link,
>> it goes to a page at Symantec stating the file can't be found.
>>
>> The errors are:
>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components".
>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service
>> (VSS).
>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot
>> communicate with the writers. Check that the Volume Shadow Copy Service
>> is started, and check the Windows Event Viewer for errors related to this
>> service.
>> Backup- C: Directory
>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was not
>> found, or could not be accessed.
>> None of the files or subdirectories contained within will be backed up.
>>
>> What can I/should I do to correct this problem?"
>>
>> I went to eventid.net yesterday and typed in the ID code and the latest
>> posting advises to do the following:
>> 1. Backup
>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
>> 2. Delete the regkey
>> 3. Reboot
>> 4. Verify that things are working by running "vssadmin list writers" from
>> a command prompt.
>>
>> Did this, but nothing listed as a VSS list writer. My log file this
>> morning showed the same failure as above. Did a search on this error on
>> Technet and came up empty. Any ideas?
>>
>>
>>
>>
>
>


From: kj on 19 Dec 2006 12:16
Fix or not, please post back.

--
/kj
"Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
news:upBJh24IHHA.1252(a)TK2MSFTNGP02.phx.gbl...
> Great! I'll do that, thanks.
>
> "kj" <kj(a)nowhere.com> wrote in message
> news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl...
>>I recall seeing a Symantec update for AOFO just released. You may want to
>>look into the BE updates and Service packs.
>>
>> --
>> /kj
>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
>> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl...
>>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and arouter,
>>> dynamic IP, DDNS service from dyndns.org. Backup s/w is Symantec's
>>> BackUp Exec 10.1 (10d).
>>> ==================================
>>> Got a problem I hope you folks can help me with. Here's the post I
>>> placed on a Symantec/Veritas forum on this problem - didn't get a
>>> response:
>>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003
>>> Premium. After installing Update for Windows Server 2003 (KB923980) via
>>> WSUS, my backup's are failing with this error. When I click on the link,
>>> it goes to a page at Symantec stating the file can't be found.
>>>
>>> The errors are:
>>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components".
>>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service
>>> (VSS).
>>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot
>>> communicate with the writers. Check that the Volume Shadow Copy Service
>>> is started, and check the Windows Event Viewer for errors related to
>>> this service.
>>> Backup- C: Directory
>>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was
>>> not found, or could not be accessed.
>>> None of the files or subdirectories contained within will be backed up.
>>>
>>> What can I/should I do to correct this problem?"
>>>
>>> I went to eventid.net yesterday and typed in the ID code and the latest
>>> posting advises to do the following:
>>> 1. Backup
>>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
>>> 2. Delete the regkey
>>> 3. Reboot
>>> 4. Verify that things are working by running "vssadmin list writers"
>>> from a command prompt.
>>>
>>> Did this, but nothing listed as a VSS list writer. My log file this
>>> morning showed the same failure as above. Did a search on this error on
>>> Technet and came up empty. Any ideas?
>>>
>>>
>>>
>>>
>>
>>
>
>


From: Mike Webb on 19 Dec 2006 12:25
Will do. I installed the hotfix and have to reboot. Will do so in about 3
hours when we reach our daily lull in computer activity.

"kj" <kj(a)nowhere.com> wrote in message
news:uExG8F5IHHA.4384(a)TK2MSFTNGP03.phx.gbl...
> Fix or not, please post back.
>
> --
> /kj
> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
> news:upBJh24IHHA.1252(a)TK2MSFTNGP02.phx.gbl...
>> Great! I'll do that, thanks.
>>
>> "kj" <kj(a)nowhere.com> wrote in message
>> news:emw%235x4IHHA.816(a)TK2MSFTNGP06.phx.gbl...
>>>I recall seeing a Symantec update for AOFO just released. You may want to
>>>look into the BE updates and Service packs.
>>>
>>> --
>>> /kj
>>> "Mike Webb" <Mike_Webb(a)whoopingcrane.org> wrote in message
>>> news:uWgq913IHHA.1240(a)TK2MSFTNGP03.phx.gbl...
>>>> Running SBS 2003 Premium, ISA 2004, Exchange, WSUS, 2 NIC's and
>>>> arouter, dynamic IP, DDNS service from dyndns.org. Backup s/w is
>>>> Symantec's BackUp Exec 10.1 (10d).
>>>> ==================================
>>>> Got a problem I hope you folks can help me with. Here's the post I
>>>> placed on a Symantec/Veritas forum on this problem - didn't get a
>>>> response:
>>>> "I'm running BackUp exec 10.1 (10d) on Small Business Server 2003
>>>> Premium. After installing Update for Windows Server 2003 (KB923980) via
>>>> WSUS, my backup's are failing with this error. When I click on the
>>>> link, it goes to a page at Symantec stating the file can't be found.
>>>>
>>>> The errors are:
>>>> Backup- WCTAOFO: Initialization failure on: "Shadow?Copy?Components".
>>>> Advanced Open File Option used: Microsoft Volume Shadow Copy Service
>>>> (VSS).
>>>> VSS Snapshot error. Microsoft Volume Shadow Copy Service (VSS) cannot
>>>> communicate with the writers. Check that the Volume Shadow Copy Service
>>>> is started, and check the Windows Event Viewer for errors related to
>>>> this service.
>>>> Backup- C: Directory
>>>> C:\WINDOWS\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory was
>>>> not found, or could not be accessed.
>>>> None of the files or subdirectories contained within will be backed up.
>>>>
>>>> What can I/should I do to correct this problem?"
>>>>
>>>> I went to eventid.net yesterday and typed in the ID code and the latest
>>>> posting advises to do the following:
>>>> 1. Backup
>>>> HKLM\Software\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\Subscriptions
>>>> 2. Delete the regkey
>>>> 3. Reboot
>>>> 4. Verify that things are working by running "vssadmin list writers"
>>>> from a command prompt.
>>>>
>>>> Did this, but nothing listed as a VSS list writer. My log file this
>>>> morning showed the same failure as above. Did a search on this error
>>>> on Technet and came up empty. Any ideas?
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>


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