From: Barry Margolin on 6 May 2010 00:44 I haven't had to go into Time Machine in a long time, so I have no idea when this problem may have started. When I click on "Enter Time Machine" from the Time Machine menulet, a duplicate of the open Finder window appears, like it should, but the Time Machine "space" background never appears, nor does the scale you use to go back in time, or all the previous versions of the window. The menu bar, Dock, and other applications don't react to the mouse. I can navigate in this Finder window, and right-clicking on files brings up Time Machine's contextual menu. I can get out of this by pressing the Escape key. This is only happening in the account I do all my normal work in, which is a non-admin account. I tried my admin account, and a vanilla test account, and TM works fine in both of them. This sounds like the kind of thing that might be fixed by trashing a preference file, but I don't see a file for Time Machine in ~/Library/Preferences. I'm running 10.6.3. -- Barry Margolin, barmar(a)alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***
From: Jolly Roger on 6 May 2010 09:46 In article <barmar-DEFC42.00445406052010(a)62-183-169-81.bb.dnainternet.fi>, Barry Margolin <barmar(a)alum.mit.edu> wrote: > I haven't had to go into Time Machine in a long time, so I have no idea > when this problem may have started. > > When I click on "Enter Time Machine" from the Time Machine menulet, a > duplicate of the open Finder window appears, like it should, but the > Time Machine "space" background never appears, nor does the scale you > use to go back in time, or all the previous versions of the window. The > menu bar, Dock, and other applications don't react to the mouse. I can > navigate in this Finder window, and right-clicking on files brings up > Time Machine's contextual menu. I can get out of this by pressing the > Escape key. > > This is only happening in the account I do all my normal work in, which > is a non-admin account. I tried my admin account, and a vanilla test > account, and TM works fine in both of them. > > This sounds like the kind of thing that might be fixed by trashing a > preference file, but I don't see a file for Time Machine in > ~/Library/Preferences. > > I'm running 10.6.3. I'd look at the console log and /var/log/system.log to see what, if any, Time Machine-related error messages are displayed there, especially ones with time stamps near the time you click the icon. Viewing Crash, Console, and System Logs 1. Open /Applications/Utilities/Console. 2. From the Console menu bar, select File > View System Log. Typically, you must be logged into an administrator account to view the system log. NOTE: You cannot use the Console application to view the system log from a non-administrative account. Instead, do this: a. Open a terminal window. b. Enter the command (where admin is the short name of an administrator account): su admin c. Supply the password to the admin account when prompted. d. Enter the command: cat /var/log/system.log If you enter these commands correctly, the system log will be displayed in the terminal window. 3. From the Console menu bar, select File > View Console Log. The system log will usually give you an indication as to what is causing startup and low-level issues, where the console log typically shows only issues you experience after you are logged into your user account. If a particular application is crashing, you may find a detailed crash log in /Library/Logs/CrashReporter/ or /Users/you/Library/Logs/CrashReporter/. Crash logs typically give a good indication why a particular application crashed. Feel free to post *relevant portions* (entries that are time stamped around the time of the occurrence, for instance) of the logs here if you need help understanding them. We'll be glad to take a look and tell you what we see. -- Send responses to the relevant news group rather than email to me. E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR
From: Nick Naym on 6 May 2010 11:35 In article jollyroger-DD505F.08460506052010(a)news.individual.net, Jolly Roger at jollyroger(a)pobox.com wrote on 5/6/10 9:46 AM: > In article > <barmar-DEFC42.00445406052010(a)62-183-169-81.bb.dnainternet.fi>, > Barry Margolin <barmar(a)alum.mit.edu> wrote: > >> I haven't had to go into Time Machine in a long time, so I have no idea >> when this problem may have started. >> >> When I click on "Enter Time Machine" from the Time Machine menulet, a >> duplicate of the open Finder window appears, like it should, but the >> Time Machine "space" background never appears, nor does the scale you >> use to go back in time, or all the previous versions of the window. The >> menu bar, Dock, and other applications don't react to the mouse. I can >> navigate in this Finder window, and right-clicking on files brings up >> Time Machine's contextual menu. I can get out of this by pressing the >> Escape key. >> >> This is only happening in the account I do all my normal work in, which >> is a non-admin account. I tried my admin account, and a vanilla test >> account, and TM works fine in both of them. >> >> This sounds like the kind of thing that might be fixed by trashing a >> preference file, but I don't see a file for Time Machine in >> ~/Library/Preferences. >> >> I'm running 10.6.3. > > I'd look at the console log and /var/log/system.log to see what, if any, > Time Machine-related error messages are displayed there, especially ones > with time stamps near the time you click the icon. > > Viewing Crash, Console, and System Logs > > 1. Open /Applications/Utilities/Console. > > 2. From the Console menu bar, select File > View System Log. Typically, > you must be logged into an administrator account to view the system log. > Or, maybe use this: http://carnationsoftware.com/TM_Error_Log_WebPage.html > NOTE: You cannot use the Console application to view the system log from > a non-administrative account. Instead, do this: > > a. Open a terminal window. > b. Enter the command (where admin is the short name of an administrator > account): su admin > c. Supply the password to the admin account when prompted. > d. Enter the command: cat /var/log/system.log > > If you enter these commands correctly, the system log will be displayed > in the terminal window. > > 3. From the Console menu bar, select File > View Console Log. > > The system log will usually give you an indication as to what is causing > startup and low-level issues, where the console log typically shows only > issues you experience after you are logged into your user account. > > If a particular application is crashing, you may find a detailed crash > log in /Library/Logs/CrashReporter/ or > /Users/you/Library/Logs/CrashReporter/. Crash logs typically give a good > indication why a particular application crashed. > > Feel free to post *relevant portions* (entries that are time stamped > around the time of the occurrence, for instance) of the logs here if you > need help understanding them. We'll be glad to take a look and tell you > what we see. -- iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)
From: Barry Margolin on 6 May 2010 23:14 In article <C8085A15.5A66C%nicknaym@_remove_this_gmail.com.invalid>, Nick Naym <nicknaym@_remove_this_gmail.com.invalid> wrote: > In article jollyroger-DD505F.08460506052010(a)news.individual.net, Jolly Roger > at jollyroger(a)pobox.com wrote on 5/6/10 9:46 AM: > > > In article > > <barmar-DEFC42.00445406052010(a)62-183-169-81.bb.dnainternet.fi>, > > Barry Margolin <barmar(a)alum.mit.edu> wrote: > > > >> I haven't had to go into Time Machine in a long time, so I have no idea > >> when this problem may have started. > >> > >> When I click on "Enter Time Machine" from the Time Machine menulet, a > >> duplicate of the open Finder window appears, like it should, but the > >> Time Machine "space" background never appears, nor does the scale you > >> use to go back in time, or all the previous versions of the window. The > >> menu bar, Dock, and other applications don't react to the mouse. I can > >> navigate in this Finder window, and right-clicking on files brings up > >> Time Machine's contextual menu. I can get out of this by pressing the > >> Escape key. > >> > >> This is only happening in the account I do all my normal work in, which > >> is a non-admin account. I tried my admin account, and a vanilla test > >> account, and TM works fine in both of them. > >> > >> This sounds like the kind of thing that might be fixed by trashing a > >> preference file, but I don't see a file for Time Machine in > >> ~/Library/Preferences. > >> > >> I'm running 10.6.3. > > > > I'd look at the console log and /var/log/system.log to see what, if any, > > Time Machine-related error messages are displayed there, especially ones > > with time stamps near the time you click the icon. No log messages when this happens. > > > > Viewing Crash, Console, and System Logs > > > > 1. Open /Applications/Utilities/Console. > > > > 2. From the Console menu bar, select File > View System Log. Typically, > > you must be logged into an administrator account to view the system log. > > > > Or, maybe use this: > > http://carnationsoftware.com/TM_Error_Log_WebPage.html That appears to be for problems during the backups, not with going into the Time Machine application. -- Barry Margolin, barmar(a)alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***
From: Nick Naym on 7 May 2010 01:32 In article barmar-81E5F2.23143206052010(a)news.eternal-september.org, Barry Margolin at barmar(a)alum.mit.edu wrote on 5/6/10 11:14 PM: > In article <C8085A15.5A66C%nicknaym@_remove_this_gmail.com.invalid>, > Nick Naym <nicknaym@_remove_this_gmail.com.invalid> wrote: > >> In article jollyroger-DD505F.08460506052010(a)news.individual.net, Jolly Roger >> at jollyroger(a)pobox.com wrote on 5/6/10 9:46 AM: >> >>> In article >>> <barmar-DEFC42.00445406052010(a)62-183-169-81.bb.dnainternet.fi>, >>> Barry Margolin <barmar(a)alum.mit.edu> wrote: >>> >>>> I haven't had to go into Time Machine in a long time, so I have no idea >>>> when this problem may have started. >>>> >>>> When I click on "Enter Time Machine" from the Time Machine menulet, a >>>> duplicate of the open Finder window appears, like it should, but the >>>> Time Machine "space" background never appears, nor does the scale you >>>> use to go back in time, or all the previous versions of the window. The >>>> menu bar, Dock, and other applications don't react to the mouse. I can >>>> navigate in this Finder window, and right-clicking on files brings up >>>> Time Machine's contextual menu. I can get out of this by pressing the >>>> Escape key. >>>> >>>> This is only happening in the account I do all my normal work in, which >>>> is a non-admin account. I tried my admin account, and a vanilla test >>>> account, and TM works fine in both of them. >>>> >>>> This sounds like the kind of thing that might be fixed by trashing a >>>> preference file, but I don't see a file for Time Machine in >>>> ~/Library/Preferences. >>>> >>>> I'm running 10.6.3. >>> >>> I'd look at the console log and /var/log/system.log to see what, if any, >>> Time Machine-related error messages are displayed there, especially ones >>> with time stamps near the time you click the icon. > > No log messages when this happens. > >>> >>> Viewing Crash, Console, and System Logs >>> >>> 1. Open /Applications/Utilities/Console. >>> >>> 2. From the Console menu bar, select File > View System Log. Typically, >>> you must be logged into an administrator account to view the system log. >>> >> >> Or, maybe use this: >> >> http://carnationsoftware.com/TM_Error_Log_WebPage.html > > That appears to be for problems during the backups, not with going into > the Time Machine application. Anything unusual in or about the Time Machine volume itself? -- iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)
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