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From: laredotornado on 15 Apr 2010 19:08
Hi,

I have a little bit of an older setup -- Win XP and a D-Link 802.11g
wireless router, with cable Internet being provided by a company named
RCN. Everything works great when I am connected directly to the
modem. However, when I connect through the router, despite the fact
my LAN and wireless connection icons tell me I'm connected, I
repeatedly get errors when trying to resolve hosts, like google.com.

I have restarted everything (modem, router, PC). Do you have any
additional ideas for troubleshooting the setup?

Thanks, - Dave
From: Christopher A. Lee on 15 Apr 2010 19:26
On Thu, 15 Apr 2010 16:08:18 -0700 (PDT), laredotornado
<laredotornado(a)zipmail.com> wrote:

>Hi,
>
>I have a little bit of an older setup -- Win XP and a D-Link 802.11g
>wireless router, with cable Internet being provided by a company named
>RCN. Everything works great when I am connected directly to the
>modem. However, when I connect through the router, despite the fact
>my LAN and wireless connection icons tell me I'm connected, I
>repeatedly get errors when trying to resolve hosts, like google.com.
>
>I have restarted everything (modem, router, PC). Do you have any
>additional ideas for troubleshooting the setup?
>
>Thanks, - Dave

If you log onto the router there should be a screen somewhere to give
it the IP addresses of the DNS servers to use, or to get them
automatically from your Internet provider.
From: Rick on 15 Apr 2010 20:26
On 4/15/2010 6:08 PM, laredotornado wrote:
> Hi,
>
> I have a little bit of an older setup -- Win XP and a D-Link 802.11g
> wireless router, with cable Internet being provided by a company named
> RCN. Everything works great when I am connected directly to the
> modem. However, when I connect through the router, despite the fact
> my LAN and wireless connection icons tell me I'm connected, I
> repeatedly get errors when trying to resolve hosts, like google.com.
>
> I have restarted everything (modem, router, PC). Do you have any
> additional ideas for troubleshooting the setup?
>
> Thanks, - Dave
It may be time to replace your router. I had similiar and when I
replaced it they went away but, it sound like the same problems I
encountered.

--

Rick
Fargo, ND
N 46�53'251"
W 096�48'279"


Remember the USS Liberty
http://www.ussliberty.org/

Reply to: fholbrookatcableone.net





From: Mike Easter on 15 Apr 2010 23:19
laredotornado wrote:

> I have a little bit of an older setup -- Win XP and a D-Link 802.11g
> wireless router, with cable Internet being provided by a company named
> RCN. Everything works great when I am connected directly to the
> modem. However, when I connect through the router, despite the fact
> my LAN and wireless connection icons tell me I'm connected, I
> repeatedly get errors when trying to resolve hosts, like google.com.
>
> I have restarted everything (modem, router, PC). Do you have any
> additional ideas for troubleshooting the setup?

By 'restarted everything' I assume that means: physically connect by
ethernet all of the following: modem, router, PC in a shutdown
condition. Then powerup sequentially modem, watching lights, router,
watching lights, and then PC assessing ipconfig on your windows machine.

Nothing related to troubleshooting should be done by wifi at this time.

You didn't say what ipconfig said, whether it got a translated address
from the router ie 192.168.x.xx. That is, run/ cmd/ ipconfig

You also didn't say whether or not you could access the dlink's
configuration page at 192.168.0.1 and then login with admin password
blank - or your password configuration.

That is; from a troubleshooting perspective, you need to poweron the
network in sequential order, then you need to be getting a translated
address from the router, then you need to be able to access the router's
configuration page at its address and login.

Then you know you are hooked up to the router because it gave you an
address. The wireless business should only follow good ethernet
connectivity. Your troubleshooting info here has not described the good
vs the bad parts yet.

Only after you know you have a translated address from the router can
you look at the router's webpage and find if it is connected to the
internet with a WAN IP address from the modem.


--
Mike Easter
From: laredotornado on 16 Apr 2010 19:37
On Apr 15, 10:19 pm, Mike Easter <Mi...(a)ster.invalid> wrote:
> laredotornadowrote:
> > I have a little bit of an older setup -- Win XP and a D-Link 802.11g
> >wirelessrouter, with cable Internet being provided by a company named
> > RCN.  Everything works great when I am connected directly to the
> > modem.  However, when I connect through the router, despite the fact
> > my LAN andwirelessconnection icons tell me I'm connected, I
> > repeatedly get errors when trying to resolve hosts, like google.com.
>
> > I have restarted everything (modem, router, PC).  Do you have any
> > additional ideas for troubleshooting the setup?
>
> By 'restarted everything' I assume that means: physically connect by
> ethernet all of the following: modem, router, PC in a shutdown
> condition.  Then powerup sequentially modem, watching lights, router,
> watching lights, and then PC assessing ipconfig on your windows machine.
>
> Nothing related to troubleshooting should be done by wifi at this time.
>
> You didn't say what ipconfig said, whether it got a translated address
> from the router ie 192.168.x.xx.  That is, run/ cmd/ ipconfig
>
> You also didn't say whether or not you could access the dlink's
> configuration page at 192.168.0.1 and then login with admin password
> blank - or your password configuration.
>
> That is;  from a troubleshooting perspective, you need to poweron the
> network in sequential order, then you need to be getting a translated
> address from the router, then you need to be able to access the router's
> configuration page at its address and login.
>
> Then you know you are hooked up to the router because it gave you an
> address.  Thewirelessbusiness should only follow good ethernet
> connectivity.  Your troubleshooting info here has not described the good
> vs the bad parts yet.
>
> Only after you know you have a translated address from the router can
> you look at the router's webpage and find if it is connected to the
> internet with a WAN IP address from the modem.
>
> --
> Mike Easter

To simplify, things, I disabled my wireless connection to see if I
could get anything from the router. Per Mike's points, here is what I
found out:

I can access the router and log in to the admin page.

"ipconfig" generates this ...

C:\Documents and Settings\D Alvarado>ipconfig

Windows IP Configuration


Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.0.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected


One interesting thing, when I unplug the modem (Arris:, Model#: TM402G/
110), the power lights are all still on. Not sure if it charges
itself and retains power for a while or what, but I wanted to bring it
to the group's attention for your input and feedback, which was much
appreciated, - Dave
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