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From: Des on 6 Oct 2005 11:03 Thanks for your suggestion, Yes both the drivers you mention are there. Also, the driver that I installed was not necessarily external - when the device was connected, device manager stated that it was not configured - so I configured it by allowing windows to find the driver through the internet. I hope this helps, thank you in advance for any further suggestions you may have. Des "R. McCarty" wrote: > External USB drives are natively supported by Windows XP. No > 3rd- Party driver should have been required. You should open up > Device Manager, Expand the Disk Drives category. Double-Click > on your USB drive When the details box opens, click the Driver > (TAB) and then the Driver Details button. In the box there should > be two driver files installed for it. > 1. Disk.Sys > 2. PartMgr.Sys > I would check that information and report back. > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > > Sorry but also, > > The device is seen in management as a logical device & 'healthy'. > > however, > > even when there is a letter assigned - it will not let me perform any > > action > > - it simply says 'the volume does not contain a recognised file system. > > Please make sure that all the required file system drivers are loaded & > > the > > volume is not corrupted'. > > > > The drive has been formatted on my friends pc, there is no access to > > format > > it on mine. > > > > Thanks again, > > Des > > > > > > "Des" wrote: > > > >> > >> > >> "Malke" wrote: > >> > >> > Des wrote: > >> > > >> > > Hi, > >> > > I really hope someone can help because this is driving me crazy & I > >> > > hope I am in the correct place. > >> > > > >> > > I recently purchased a Next 350N external hard drive - USB 2.0 with > >> > > Samsung > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich uses > >> > > American > >> > > Megatrends bios version 080009 s.3. I am using Xp with service pack > >> > > 2. > >> > > > >> > > I connected the device & as prompted I downloaded the necessary > >> > > driver. This I had presumed would make the device realily accessible, > >> > > however it is seen as a disc drive & the device is reported as > >> > > working > >> > > correctly. > >> > > > >> > > However, there is no drive letter assigned & when I open 'my > >> > > computer' > >> > > it is > >> > > not displayed. I have attempted to name it with a letter, but this > >> > > makes no difference. > >> > > > >> > > Any other usb device I use works perfectly & appears as expected in > >> > > my > >> > > computer with a drive letter assigned. > >> > > > >> > > I tried the external hdd on a friends pc & it worked immediately - > >> > > absolutely no problems & all was perfect. He too uses Xp on a Dell > >> > > laptop. > >> > > > >> > > I feel I have tried everything & have researched extensively for a > >> > > solution > >> > > but to no avail. The attempts have included, > >> > > > >> > > 1) Removing the driver & then re-installing it when prompted. > >> > > 2) Removing additional drives - as in PCMIA card drives to ensure a > >> > > letter is available. > >> > > 3) Trying partitioning, & naming of the external device. > >> > > 4) I also have tried every usb port on my pc. > >> > > > >> > > So, if anyone can help I will be greatly appreciative. My main > >> > > concern is > >> > > that no external hdd will function on my pc. Thank you anyone & > >> > > everyone for your time. > >> > > > >> > > Des > >> > > >> > Does the external hard drive have its own power supply? If you are > >> > expecting it to get power from your laptop, perhaps your laptop can't > >> > supply enough. > >> > > >> > Malke > >> > -- > >> > Elephant Boy Computers > >> > www.elephantboycomputers.com > >> > "Don't Panic!" > >> > MS-MVP Windows - Shell/User > >> > >> Yes - It has its own power supply. Also I have since noticed that in > >> computer management, it is not seen as 'removable' instead it is seen as > >> 'basic' - like my internal hard drive. > >> > >> P.S, I am past panic & onto frustration! > >> > >> Thanks > >> > > > >
From: Des on 7 Oct 2005 07:15 Oh well, It seems this problem is an oddity that no one can solve - I have tried several sites like this & have had no luck - oh well! Thanks to those that had suggestions. Seems to me though, that unsolved issues should be in a seperate area - I am certain that now this is so far down the list that no one will suggest any thing else. Thanks anyway "Des" wrote: > Thanks for your suggestion, > Yes both the drivers you mention are there. > Also, the driver that I installed was not necessarily external - when the > device was connected, device manager stated that it was not configured - so I > configured it by allowing windows to find the driver through the internet. > I hope this helps, thank you in advance for any further suggestions you may > have. > Des > > "R. McCarty" wrote: > > > External USB drives are natively supported by Windows XP. No > > 3rd- Party driver should have been required. You should open up > > Device Manager, Expand the Disk Drives category. Double-Click > > on your USB drive When the details box opens, click the Driver > > (TAB) and then the Driver Details button. In the box there should > > be two driver files installed for it. > > 1. Disk.Sys > > 2. PartMgr.Sys > > I would check that information and report back. > > > > "Des" <Des(a)discussions.microsoft.com> wrote in message > > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > > > Sorry but also, > > > The device is seen in management as a logical device & 'healthy'. > > > however, > > > even when there is a letter assigned - it will not let me perform any > > > action > > > - it simply says 'the volume does not contain a recognised file system. > > > Please make sure that all the required file system drivers are loaded & > > > the > > > volume is not corrupted'. > > > > > > The drive has been formatted on my friends pc, there is no access to > > > format > > > it on mine. > > > > > > Thanks again, > > > Des > > > > > > > > > "Des" wrote: > > > > > >> > > >> > > >> "Malke" wrote: > > >> > > >> > Des wrote: > > >> > > > >> > > Hi, > > >> > > I really hope someone can help because this is driving me crazy & I > > >> > > hope I am in the correct place. > > >> > > > > >> > > I recently purchased a Next 350N external hard drive - USB 2.0 with > > >> > > Samsung > > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich uses > > >> > > American > > >> > > Megatrends bios version 080009 s.3. I am using Xp with service pack > > >> > > 2. > > >> > > > > >> > > I connected the device & as prompted I downloaded the necessary > > >> > > driver. This I had presumed would make the device realily accessible, > > >> > > however it is seen as a disc drive & the device is reported as > > >> > > working > > >> > > correctly. > > >> > > > > >> > > However, there is no drive letter assigned & when I open 'my > > >> > > computer' > > >> > > it is > > >> > > not displayed. I have attempted to name it with a letter, but this > > >> > > makes no difference. > > >> > > > > >> > > Any other usb device I use works perfectly & appears as expected in > > >> > > my > > >> > > computer with a drive letter assigned. > > >> > > > > >> > > I tried the external hdd on a friends pc & it worked immediately - > > >> > > absolutely no problems & all was perfect. He too uses Xp on a Dell > > >> > > laptop. > > >> > > > > >> > > I feel I have tried everything & have researched extensively for a > > >> > > solution > > >> > > but to no avail. The attempts have included, > > >> > > > > >> > > 1) Removing the driver & then re-installing it when prompted. > > >> > > 2) Removing additional drives - as in PCMIA card drives to ensure a > > >> > > letter is available. > > >> > > 3) Trying partitioning, & naming of the external device. > > >> > > 4) I also have tried every usb port on my pc. > > >> > > > > >> > > So, if anyone can help I will be greatly appreciative. My main > > >> > > concern is > > >> > > that no external hdd will function on my pc. Thank you anyone & > > >> > > everyone for your time. > > >> > > > > >> > > Des > > >> > > > >> > Does the external hard drive have its own power supply? If you are > > >> > expecting it to get power from your laptop, perhaps your laptop can't > > >> > supply enough. > > >> > > > >> > Malke > > >> > -- > > >> > Elephant Boy Computers > > >> > www.elephantboycomputers.com > > >> > "Don't Panic!" > > >> > MS-MVP Windows - Shell/User > > >> > > >> Yes - It has its own power supply. Also I have since noticed that in > > >> computer management, it is not seen as 'removable' instead it is seen as > > >> 'basic' - like my internal hard drive. > > >> > > >> P.S, I am past panic & onto frustration! > > >> > > >> Thanks > > >> > > > > > > >
From: R. McCarty on 7 Oct 2005 07:30 Sorry for the lag in following up - Busy day, yesterday. I would unplug the external. Open Device Manager, Click View, tic/check "Show Hidden Devices". Expand the Disk drives category. Locate all instances of your Samsung external and uninstall. Next expand the Storage Volumes. Any entries shown slightly diminished (grayed out) Right Click and Uninstall. Finally, make sure there is no category named "Other Devices" and look in Universal Serial Bus Controllers for any devices with a yellow exclamation point or red X. It's possible that when you allowed a driver to be installed it's made an association between that driver and the unique VID that each USB device uses to identify itself to XP. If you re-plug the device DON'T allow it to choose a driver for you. Instead take the manual driver option path. "Des" <Des(a)discussions.microsoft.com> wrote in message news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > Oh well, > It seems this problem is an oddity that no one can solve - I have tried > several sites like this & have had no luck - oh well! Thanks to those > that > had suggestions. Seems to me though, that unsolved issues should be in a > seperate area - I am certain that now this is so far down the list that no > one will suggest any thing else. > > Thanks anyway > > "Des" wrote: > >> Thanks for your suggestion, >> Yes both the drivers you mention are there. >> Also, the driver that I installed was not necessarily external - when the >> device was connected, device manager stated that it was not configured - >> so I >> configured it by allowing windows to find the driver through the >> internet. >> I hope this helps, thank you in advance for any further suggestions you >> may >> have. >> Des >> >> "R. McCarty" wrote: >> >> > External USB drives are natively supported by Windows XP. No >> > 3rd- Party driver should have been required. You should open up >> > Device Manager, Expand the Disk Drives category. Double-Click >> > on your USB drive When the details box opens, click the Driver >> > (TAB) and then the Driver Details button. In the box there should >> > be two driver files installed for it. >> > 1. Disk.Sys >> > 2. PartMgr.Sys >> > I would check that information and report back. >> > >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> > > Sorry but also, >> > > The device is seen in management as a logical device & 'healthy'. >> > > however, >> > > even when there is a letter assigned - it will not let me perform any >> > > action >> > > - it simply says 'the volume does not contain a recognised file >> > > system. >> > > Please make sure that all the required file system drivers are loaded >> > > & >> > > the >> > > volume is not corrupted'. >> > > >> > > The drive has been formatted on my friends pc, there is no access to >> > > format >> > > it on mine. >> > > >> > > Thanks again, >> > > Des >> > > >> > > >> > > "Des" wrote: >> > > >> > >> >> > >> >> > >> "Malke" wrote: >> > >> >> > >> > Des wrote: >> > >> > >> > >> > > Hi, >> > >> > > I really hope someone can help because this is driving me crazy >> > >> > > & I >> > >> > > hope I am in the correct place. >> > >> > > >> > >> > > I recently purchased a Next 350N external hard drive - USB 2.0 >> > >> > > with >> > >> > > Samsung >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich uses >> > >> > > American >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with service >> > >> > > pack >> > >> > > 2. >> > >> > > >> > >> > > I connected the device & as prompted I downloaded the necessary >> > >> > > driver. This I had presumed would make the device realily >> > >> > > accessible, >> > >> > > however it is seen as a disc drive & the device is reported as >> > >> > > working >> > >> > > correctly. >> > >> > > >> > >> > > However, there is no drive letter assigned & when I open 'my >> > >> > > computer' >> > >> > > it is >> > >> > > not displayed. I have attempted to name it with a letter, but >> > >> > > this >> > >> > > makes no difference. >> > >> > > >> > >> > > Any other usb device I use works perfectly & appears as expected >> > >> > > in >> > >> > > my >> > >> > > computer with a drive letter assigned. >> > >> > > >> > >> > > I tried the external hdd on a friends pc & it worked >> > >> > > immediately - >> > >> > > absolutely no problems & all was perfect. He too uses Xp on a >> > >> > > Dell >> > >> > > laptop. >> > >> > > >> > >> > > I feel I have tried everything & have researched extensively for >> > >> > > a >> > >> > > solution >> > >> > > but to no avail. The attempts have included, >> > >> > > >> > >> > > 1) Removing the driver & then re-installing it when prompted. >> > >> > > 2) Removing additional drives - as in PCMIA card drives to >> > >> > > ensure a >> > >> > > letter is available. >> > >> > > 3) Trying partitioning, & naming of the external device. >> > >> > > 4) I also have tried every usb port on my pc. >> > >> > > >> > >> > > So, if anyone can help I will be greatly appreciative. My main >> > >> > > concern is >> > >> > > that no external hdd will function on my pc. Thank you anyone & >> > >> > > everyone for your time. >> > >> > > >> > >> > > Des >> > >> > >> > >> > Does the external hard drive have its own power supply? If you are >> > >> > expecting it to get power from your laptop, perhaps your laptop >> > >> > can't >> > >> > supply enough. >> > >> > >> > >> > Malke >> > >> > -- >> > >> > Elephant Boy Computers >> > >> > www.elephantboycomputers.com >> > >> > "Don't Panic!" >> > >> > MS-MVP Windows - Shell/User >> > >> >> > >> Yes - It has its own power supply. Also I have since noticed that >> > >> in >> > >> computer management, it is not seen as 'removable' instead it is >> > >> seen as >> > >> 'basic' - like my internal hard drive. >> > >> >> > >> P.S, I am past panic & onto frustration! >> > >> >> > >> Thanks >> > >> > >> > >> > >> >
From: Des on 7 Oct 2005 13:30 Thank you, Funny thing is - sometimes there are a select few who really want to help & have knowledge. Looking around this site, I can see you are one of those select few & finally it seems I am getting some knowledgeable advice. I will try all the things you have suggested & above all want to thank you for your efforts. As I have said, I have looked around this site & can see that you are helping a lot of people with knowledge so I applaud you & thank you. I will post back. Des "R. McCarty" wrote: > Sorry for the lag in following up - Busy day, yesterday. I would > unplug the external. Open Device Manager, Click View, tic/check > "Show Hidden Devices". Expand the Disk drives category. Locate > all instances of your Samsung external and uninstall. Next expand > the Storage Volumes. Any entries shown slightly diminished (grayed > out) Right Click and Uninstall. Finally, make sure there is no category > named "Other Devices" and look in Universal Serial Bus Controllers > for any devices with a yellow exclamation point or red X. > It's possible that when you allowed a driver to be installed it's made > an association between that driver and the unique VID that each > USB device uses to identify itself to XP. If you re-plug the device > DON'T allow it to choose a driver for you. Instead take the manual > driver option path. > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > > Oh well, > > It seems this problem is an oddity that no one can solve - I have tried > > several sites like this & have had no luck - oh well! Thanks to those > > that > > had suggestions. Seems to me though, that unsolved issues should be in a > > seperate area - I am certain that now this is so far down the list that no > > one will suggest any thing else. > > > > Thanks anyway > > > > "Des" wrote: > > > >> Thanks for your suggestion, > >> Yes both the drivers you mention are there. > >> Also, the driver that I installed was not necessarily external - when the > >> device was connected, device manager stated that it was not configured - > >> so I > >> configured it by allowing windows to find the driver through the > >> internet. > >> I hope this helps, thank you in advance for any further suggestions you > >> may > >> have. > >> Des > >> > >> "R. McCarty" wrote: > >> > >> > External USB drives are natively supported by Windows XP. No > >> > 3rd- Party driver should have been required. You should open up > >> > Device Manager, Expand the Disk Drives category. Double-Click > >> > on your USB drive When the details box opens, click the Driver > >> > (TAB) and then the Driver Details button. In the box there should > >> > be two driver files installed for it. > >> > 1. Disk.Sys > >> > 2. PartMgr.Sys > >> > I would check that information and report back. > >> > > >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > >> > > Sorry but also, > >> > > The device is seen in management as a logical device & 'healthy'. > >> > > however, > >> > > even when there is a letter assigned - it will not let me perform any > >> > > action > >> > > - it simply says 'the volume does not contain a recognised file > >> > > system. > >> > > Please make sure that all the required file system drivers are loaded > >> > > & > >> > > the > >> > > volume is not corrupted'. > >> > > > >> > > The drive has been formatted on my friends pc, there is no access to > >> > > format > >> > > it on mine. > >> > > > >> > > Thanks again, > >> > > Des > >> > > > >> > > > >> > > "Des" wrote: > >> > > > >> > >> > >> > >> > >> > >> "Malke" wrote: > >> > >> > >> > >> > Des wrote: > >> > >> > > >> > >> > > Hi, > >> > >> > > I really hope someone can help because this is driving me crazy > >> > >> > > & I > >> > >> > > hope I am in the correct place. > >> > >> > > > >> > >> > > I recently purchased a Next 350N external hard drive - USB 2.0 > >> > >> > > with > >> > >> > > Samsung > >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich uses > >> > >> > > American > >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with service > >> > >> > > pack > >> > >> > > 2. > >> > >> > > > >> > >> > > I connected the device & as prompted I downloaded the necessary > >> > >> > > driver. This I had presumed would make the device realily > >> > >> > > accessible, > >> > >> > > however it is seen as a disc drive & the device is reported as > >> > >> > > working > >> > >> > > correctly. > >> > >> > > > >> > >> > > However, there is no drive letter assigned & when I open 'my > >> > >> > > computer' > >> > >> > > it is > >> > >> > > not displayed. I have attempted to name it with a letter, but > >> > >> > > this > >> > >> > > makes no difference. > >> > >> > > > >> > >> > > Any other usb device I use works perfectly & appears as expected > >> > >> > > in > >> > >> > > my > >> > >> > > computer with a drive letter assigned. > >> > >> > > > >> > >> > > I tried the external hdd on a friends pc & it worked > >> > >> > > immediately - > >> > >> > > absolutely no problems & all was perfect. He too uses Xp on a > >> > >> > > Dell > >> > >> > > laptop. > >> > >> > > > >> > >> > > I feel I have tried everything & have researched extensively for > >> > >> > > a > >> > >> > > solution > >> > >> > > but to no avail. The attempts have included, > >> > >> > > > >> > >> > > 1) Removing the driver & then re-installing it when prompted. > >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > >> > >> > > ensure a > >> > >> > > letter is available. > >> > >> > > 3) Trying partitioning, & naming of the external device. > >> > >> > > 4) I also have tried every usb port on my pc. > >> > >> > > > >> > >> > > So, if anyone can help I will be greatly appreciative. My main > >> > >> > > concern is > >> > >> > > that no external hdd will function on my pc. Thank you anyone & > >> > >> > > everyone for your time. > >> > >> > > > >> > >> > > Des > >> > >> > > >> > >> > Does the external hard drive have its own power supply? If you are > >> > >> > expecting it to get power from your laptop, perhaps your laptop > >> > >> > can't > >> > >> > supply enough. > >> > >> > > >> > >> > Malke > >> > >> > -- > >> > >> > Elephant Boy Computers > >> > >> > www.elephantboycomputers.com > >> > >> > "Don't Panic!" > >> > >> > MS-MVP Windows - Shell/User > >> > >> > >> > >> Yes - It has its own power supply. Also I have since noticed that > >> > >> in > >> > >> computer management, it is not seen as 'removable' instead it is > >> > >> seen as > >> > >> 'basic' - like my internal hard drive. > >> > >> > >> > >> P.S, I am past panic & onto frustration! > >> > >> > >> > >> Thanks > >> > >> > > >> > > >> > > >> > > > >
From: R. McCarty on 7 Oct 2005 13:36
Appreciate the comments, very gracious. Hopefully, "WE" will find a solution to your problem. "Des" <Des(a)discussions.microsoft.com> wrote in message news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > Thank you, > Funny thing is - sometimes there are a select few who really want to help > & > have knowledge. Looking around this site, I can see you are one of those > select few & finally it seems I am getting some knowledgeable advice. > I will try all the things you have suggested & above all want to thank you > for your efforts. As I have said, I have looked around this site & can > see > that you are helping a lot of people with knowledge so I applaud you & > thank > you. > > I will post back. > > Des > > "R. McCarty" wrote: > >> Sorry for the lag in following up - Busy day, yesterday. I would >> unplug the external. Open Device Manager, Click View, tic/check >> "Show Hidden Devices". Expand the Disk drives category. Locate >> all instances of your Samsung external and uninstall. Next expand >> the Storage Volumes. Any entries shown slightly diminished (grayed >> out) Right Click and Uninstall. Finally, make sure there is no category >> named "Other Devices" and look in Universal Serial Bus Controllers >> for any devices with a yellow exclamation point or red X. >> It's possible that when you allowed a driver to be installed it's made >> an association between that driver and the unique VID that each >> USB device uses to identify itself to XP. If you re-plug the device >> DON'T allow it to choose a driver for you. Instead take the manual >> driver option path. >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... >> > Oh well, >> > It seems this problem is an oddity that no one can solve - I have tried >> > several sites like this & have had no luck - oh well! Thanks to those >> > that >> > had suggestions. Seems to me though, that unsolved issues should be in >> > a >> > seperate area - I am certain that now this is so far down the list that >> > no >> > one will suggest any thing else. >> > >> > Thanks anyway >> > >> > "Des" wrote: >> > >> >> Thanks for your suggestion, >> >> Yes both the drivers you mention are there. >> >> Also, the driver that I installed was not necessarily external - when >> >> the >> >> device was connected, device manager stated that it was not >> >> configured - >> >> so I >> >> configured it by allowing windows to find the driver through the >> >> internet. >> >> I hope this helps, thank you in advance for any further suggestions >> >> you >> >> may >> >> have. >> >> Des >> >> >> >> "R. McCarty" wrote: >> >> >> >> > External USB drives are natively supported by Windows XP. No >> >> > 3rd- Party driver should have been required. You should open up >> >> > Device Manager, Expand the Disk Drives category. Double-Click >> >> > on your USB drive When the details box opens, click the Driver >> >> > (TAB) and then the Driver Details button. In the box there should >> >> > be two driver files installed for it. >> >> > 1. Disk.Sys >> >> > 2. PartMgr.Sys >> >> > I would check that information and report back. >> >> > >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> >> > > Sorry but also, >> >> > > The device is seen in management as a logical device & 'healthy'. >> >> > > however, >> >> > > even when there is a letter assigned - it will not let me perform >> >> > > any >> >> > > action >> >> > > - it simply says 'the volume does not contain a recognised file >> >> > > system. >> >> > > Please make sure that all the required file system drivers are >> >> > > loaded >> >> > > & >> >> > > the >> >> > > volume is not corrupted'. >> >> > > >> >> > > The drive has been formatted on my friends pc, there is no access >> >> > > to >> >> > > format >> >> > > it on mine. >> >> > > >> >> > > Thanks again, >> >> > > Des >> >> > > >> >> > > >> >> > > "Des" wrote: >> >> > > >> >> > >> >> >> > >> >> >> > >> "Malke" wrote: >> >> > >> >> >> > >> > Des wrote: >> >> > >> > >> >> > >> > > Hi, >> >> > >> > > I really hope someone can help because this is driving me >> >> > >> > > crazy >> >> > >> > > & I >> >> > >> > > hope I am in the correct place. >> >> > >> > > >> >> > >> > > I recently purchased a Next 350N external hard drive - USB >> >> > >> > > 2.0 >> >> > >> > > with >> >> > >> > > Samsung >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich >> >> > >> > > uses >> >> > >> > > American >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with >> >> > >> > > service >> >> > >> > > pack >> >> > >> > > 2. >> >> > >> > > >> >> > >> > > I connected the device & as prompted I downloaded the >> >> > >> > > necessary >> >> > >> > > driver. This I had presumed would make the device realily >> >> > >> > > accessible, >> >> > >> > > however it is seen as a disc drive & the device is reported >> >> > >> > > as >> >> > >> > > working >> >> > >> > > correctly. >> >> > >> > > >> >> > >> > > However, there is no drive letter assigned & when I open 'my >> >> > >> > > computer' >> >> > >> > > it is >> >> > >> > > not displayed. I have attempted to name it with a letter, >> >> > >> > > but >> >> > >> > > this >> >> > >> > > makes no difference. >> >> > >> > > >> >> > >> > > Any other usb device I use works perfectly & appears as >> >> > >> > > expected >> >> > >> > > in >> >> > >> > > my >> >> > >> > > computer with a drive letter assigned. >> >> > >> > > >> >> > >> > > I tried the external hdd on a friends pc & it worked >> >> > >> > > immediately - >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp on >> >> > >> > > a >> >> > >> > > Dell >> >> > >> > > laptop. >> >> > >> > > >> >> > >> > > I feel I have tried everything & have researched extensively >> >> > >> > > for >> >> > >> > > a >> >> > >> > > solution >> >> > >> > > but to no avail. The attempts have included, >> >> > >> > > >> >> > >> > > 1) Removing the driver & then re-installing it when prompted. >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to >> >> > >> > > ensure a >> >> > >> > > letter is available. >> >> > >> > > 3) Trying partitioning, & naming of the external device. >> >> > >> > > 4) I also have tried every usb port on my pc. >> >> > >> > > >> >> > >> > > So, if anyone can help I will be greatly appreciative. My >> >> > >> > > main >> >> > >> > > concern is >> >> > >> > > that no external hdd will function on my pc. Thank you >> >> > >> > > anyone & >> >> > >> > > everyone for your time. >> >> > >> > > >> >> > >> > > Des >> >> > >> > >> >> > >> > Does the external hard drive have its own power supply? If you >> >> > >> > are >> >> > >> > expecting it to get power from your laptop, perhaps your laptop >> >> > >> > can't >> >> > >> > supply enough. >> >> > >> > >> >> > >> > Malke >> >> > >> > -- >> >> > >> > Elephant Boy Computers >> >> > >> > www.elephantboycomputers.com >> >> > >> > "Don't Panic!" >> >> > >> > MS-MVP Windows - Shell/User >> >> > >> >> >> > >> Yes - It has its own power supply. Also I have since noticed >> >> > >> that >> >> > >> in >> >> > >> computer management, it is not seen as 'removable' instead it is >> >> > >> seen as >> >> > >> 'basic' - like my internal hard drive. >> >> > >> >> >> > >> P.S, I am past panic & onto frustration! >> >> > >> >> >> > >> Thanks >> >> > >> > >> >> > >> >> > >> >> > >> >> >> |