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From: R. McCarty on 10 Oct 2005 09:40 OK, Our postings/responses crossed each other. The NEC upd720133 is a "Bridge Chip". This allows a USB based external drive to function as an IDE disk. Apparently, inside your external casing is a Samsung SP1604N disk drive. I'm still not clear exactly what "Vendor" product the external drive is (Name on the faceplate). Anyway, once you update the chipset drivers & reboot - Your driver detection issue(s) should go away. You'll still have a little work with letter assignments. "Des" <Des(a)discussions.microsoft.com> wrote in message news:E51A034B-9123-4C4E-A098-06EF37F4B96B(a)microsoft.com... > Sorry, I actually think the relevant model details are, > Disk Type : Hard drive partition > Peripheral Type : USB > Manufacturer : SAMSUNG > Model : SP1604N > > I also wonder - the file system for this is stated as NTFS - whereas my pc > uses FATS 32 - could this be related? > > Thanks, > Des > "R. McCarty" wrote: > >> Appreciate the comments, very gracious. Hopefully, "WE" will >> find a solution to your problem. >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... >> > Thank you, >> > Funny thing is - sometimes there are a select few who really want to >> > help >> > & >> > have knowledge. Looking around this site, I can see you are one of >> > those >> > select few & finally it seems I am getting some knowledgeable advice. >> > I will try all the things you have suggested & above all want to thank >> > you >> > for your efforts. As I have said, I have looked around this site & can >> > see >> > that you are helping a lot of people with knowledge so I applaud you & >> > thank >> > you. >> > >> > I will post back. >> > >> > Des >> > >> > "R. McCarty" wrote: >> > >> >> Sorry for the lag in following up - Busy day, yesterday. I would >> >> unplug the external. Open Device Manager, Click View, tic/check >> >> "Show Hidden Devices". Expand the Disk drives category. Locate >> >> all instances of your Samsung external and uninstall. Next expand >> >> the Storage Volumes. Any entries shown slightly diminished (grayed >> >> out) Right Click and Uninstall. Finally, make sure there is no >> >> category >> >> named "Other Devices" and look in Universal Serial Bus Controllers >> >> for any devices with a yellow exclamation point or red X. >> >> It's possible that when you allowed a driver to be installed it's >> >> made >> >> an association between that driver and the unique VID that each >> >> USB device uses to identify itself to XP. If you re-plug the device >> >> DON'T allow it to choose a driver for you. Instead take the manual >> >> driver option path. >> >> >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... >> >> > Oh well, >> >> > It seems this problem is an oddity that no one can solve - I have >> >> > tried >> >> > several sites like this & have had no luck - oh well! Thanks to >> >> > those >> >> > that >> >> > had suggestions. Seems to me though, that unsolved issues should be >> >> > in >> >> > a >> >> > seperate area - I am certain that now this is so far down the list >> >> > that >> >> > no >> >> > one will suggest any thing else. >> >> > >> >> > Thanks anyway >> >> > >> >> > "Des" wrote: >> >> > >> >> >> Thanks for your suggestion, >> >> >> Yes both the drivers you mention are there. >> >> >> Also, the driver that I installed was not necessarily external - >> >> >> when >> >> >> the >> >> >> device was connected, device manager stated that it was not >> >> >> configured - >> >> >> so I >> >> >> configured it by allowing windows to find the driver through the >> >> >> internet. >> >> >> I hope this helps, thank you in advance for any further suggestions >> >> >> you >> >> >> may >> >> >> have. >> >> >> Des >> >> >> >> >> >> "R. McCarty" wrote: >> >> >> >> >> >> > External USB drives are natively supported by Windows XP. No >> >> >> > 3rd- Party driver should have been required. You should open up >> >> >> > Device Manager, Expand the Disk Drives category. Double-Click >> >> >> > on your USB drive When the details box opens, click the Driver >> >> >> > (TAB) and then the Driver Details button. In the box there should >> >> >> > be two driver files installed for it. >> >> >> > 1. Disk.Sys >> >> >> > 2. PartMgr.Sys >> >> >> > I would check that information and report back. >> >> >> > >> >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> >> >> > > Sorry but also, >> >> >> > > The device is seen in management as a logical device & >> >> >> > > 'healthy'. >> >> >> > > however, >> >> >> > > even when there is a letter assigned - it will not let me >> >> >> > > perform >> >> >> > > any >> >> >> > > action >> >> >> > > - it simply says 'the volume does not contain a recognised file >> >> >> > > system. >> >> >> > > Please make sure that all the required file system drivers are >> >> >> > > loaded >> >> >> > > & >> >> >> > > the >> >> >> > > volume is not corrupted'. >> >> >> > > >> >> >> > > The drive has been formatted on my friends pc, there is no >> >> >> > > access >> >> >> > > to >> >> >> > > format >> >> >> > > it on mine. >> >> >> > > >> >> >> > > Thanks again, >> >> >> > > Des >> >> >> > > >> >> >> > > >> >> >> > > "Des" wrote: >> >> >> > > >> >> >> > >> >> >> >> > >> >> >> >> > >> "Malke" wrote: >> >> >> > >> >> >> >> > >> > Des wrote: >> >> >> > >> > >> >> >> > >> > > Hi, >> >> >> > >> > > I really hope someone can help because this is driving me >> >> >> > >> > > crazy >> >> >> > >> > > & I >> >> >> > >> > > hope I am in the correct place. >> >> >> > >> > > >> >> >> > >> > > I recently purchased a Next 350N external hard drive - USB >> >> >> > >> > > 2.0 >> >> >> > >> > > with >> >> >> > >> > > Samsung >> >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich >> >> >> > >> > > uses >> >> >> > >> > > American >> >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with >> >> >> > >> > > service >> >> >> > >> > > pack >> >> >> > >> > > 2. >> >> >> > >> > > >> >> >> > >> > > I connected the device & as prompted I downloaded the >> >> >> > >> > > necessary >> >> >> > >> > > driver. This I had presumed would make the device realily >> >> >> > >> > > accessible, >> >> >> > >> > > however it is seen as a disc drive & the device is >> >> >> > >> > > reported >> >> >> > >> > > as >> >> >> > >> > > working >> >> >> > >> > > correctly. >> >> >> > >> > > >> >> >> > >> > > However, there is no drive letter assigned & when I open >> >> >> > >> > > 'my >> >> >> > >> > > computer' >> >> >> > >> > > it is >> >> >> > >> > > not displayed. I have attempted to name it with a letter, >> >> >> > >> > > but >> >> >> > >> > > this >> >> >> > >> > > makes no difference. >> >> >> > >> > > >> >> >> > >> > > Any other usb device I use works perfectly & appears as >> >> >> > >> > > expected >> >> >> > >> > > in >> >> >> > >> > > my >> >> >> > >> > > computer with a drive letter assigned. >> >> >> > >> > > >> >> >> > >> > > I tried the external hdd on a friends pc & it worked >> >> >> > >> > > immediately - >> >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp >> >> >> > >> > > on >> >> >> > >> > > a >> >> >> > >> > > Dell >> >> >> > >> > > laptop. >> >> >> > >> > > >> >> >> > >> > > I feel I have tried everything & have researched >> >> >> > >> > > extensively >> >> >> > >> > > for >> >> >> > >> > > a >> >> >> > >> > > solution >> >> >> > >> > > but to no avail. The attempts have included, >> >> >> > >> > > >> >> >> > >> > > 1) Removing the driver & then re-installing it when >> >> >> > >> > > prompted. >> >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to >> >> >> > >> > > ensure a >> >> >> > >> > > letter is available. >> >> >> > >> > > 3) Trying partitioning, & naming of the external device. >> >> >> > >> > > 4) I also have tried every usb port on my pc. >> >> >> > >> > > >> >> >> > >> > > So, if anyone can help I will be greatly appreciative. My >> >> >> > >> > > main >> >> >> > >> > > concern is >> >> >> > >> > > that no external hdd will function on my pc. Thank you >> >> >> > >> > > anyone & >> >> >> > >> > > everyone for your time. >> >> >> > >> > > >> >> >> > >> > > Des >> >> >> > >> > >> >> >> > >> > Does the external hard drive have its own power supply? If >> >> >> > >> > you >> >> >> > >> > are >> >> >> > >> > expecting it to get power from your laptop, perhaps your >> >> >> > >> > laptop >> >> >> > >> > can't >> >> >> > >> > supply enough. >> >> >> > >> > >> >> >> > >> > Malke >> >> >> > >> > -- >> >> >> > >> > Elephant Boy Computers >> >> >> > >> > www.elephantboycomputers.com >> >> >> > >> > "Don't Panic!" >> >> >> > >> > MS-MVP Windows - Shell/User >> >> >> > >> >> >> >> > >> Yes - It has its own power supply. Also I have since noticed >> >> >> > >> that >> >> >> > >> in >> >> >> > >> computer management, it is not seen as 'removable' instead it >> >> >> > >> is >> >> >> > >> seen as >> >> >> > >> 'basic' - like my internal hard drive. >> >> >> > >> >> >> >> > >> P.S, I am past panic & onto frustration! >> >> >> > >> >> >> >> > >> Thanks >> >> >> > >> > >> >> >> > >> >> >> > >> >> >> > >> >> >> >> >> >> >> >> >>
From: Des on 10 Oct 2005 09:41 Thanks, I downloaded that & installed it but it is still the same - I can access it but cannot save to it. Do I have to run the program? Sorry about all this & thanks again. Des "Des" wrote: > Sorry, I actually think the relevant model details are, > Disk Type : Hard drive partition > Peripheral Type : USB > Manufacturer : SAMSUNG > Model : SP1604N > > I also wonder - the file system for this is stated as NTFS - whereas my pc > uses FATS 32 - could this be related? > > Thanks, > Des > "R. McCarty" wrote: > > > Appreciate the comments, very gracious. Hopefully, "WE" will > > find a solution to your problem. > > > > "Des" <Des(a)discussions.microsoft.com> wrote in message > > news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > > > Thank you, > > > Funny thing is - sometimes there are a select few who really want to help > > > & > > > have knowledge. Looking around this site, I can see you are one of those > > > select few & finally it seems I am getting some knowledgeable advice. > > > I will try all the things you have suggested & above all want to thank you > > > for your efforts. As I have said, I have looked around this site & can > > > see > > > that you are helping a lot of people with knowledge so I applaud you & > > > thank > > > you. > > > > > > I will post back. > > > > > > Des > > > > > > "R. McCarty" wrote: > > > > > >> Sorry for the lag in following up - Busy day, yesterday. I would > > >> unplug the external. Open Device Manager, Click View, tic/check > > >> "Show Hidden Devices". Expand the Disk drives category. Locate > > >> all instances of your Samsung external and uninstall. Next expand > > >> the Storage Volumes. Any entries shown slightly diminished (grayed > > >> out) Right Click and Uninstall. Finally, make sure there is no category > > >> named "Other Devices" and look in Universal Serial Bus Controllers > > >> for any devices with a yellow exclamation point or red X. > > >> It's possible that when you allowed a driver to be installed it's made > > >> an association between that driver and the unique VID that each > > >> USB device uses to identify itself to XP. If you re-plug the device > > >> DON'T allow it to choose a driver for you. Instead take the manual > > >> driver option path. > > >> > > >> "Des" <Des(a)discussions.microsoft.com> wrote in message > > >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > > >> > Oh well, > > >> > It seems this problem is an oddity that no one can solve - I have tried > > >> > several sites like this & have had no luck - oh well! Thanks to those > > >> > that > > >> > had suggestions. Seems to me though, that unsolved issues should be in > > >> > a > > >> > seperate area - I am certain that now this is so far down the list that > > >> > no > > >> > one will suggest any thing else. > > >> > > > >> > Thanks anyway > > >> > > > >> > "Des" wrote: > > >> > > > >> >> Thanks for your suggestion, > > >> >> Yes both the drivers you mention are there. > > >> >> Also, the driver that I installed was not necessarily external - when > > >> >> the > > >> >> device was connected, device manager stated that it was not > > >> >> configured - > > >> >> so I > > >> >> configured it by allowing windows to find the driver through the > > >> >> internet. > > >> >> I hope this helps, thank you in advance for any further suggestions > > >> >> you > > >> >> may > > >> >> have. > > >> >> Des > > >> >> > > >> >> "R. McCarty" wrote: > > >> >> > > >> >> > External USB drives are natively supported by Windows XP. No > > >> >> > 3rd- Party driver should have been required. You should open up > > >> >> > Device Manager, Expand the Disk Drives category. Double-Click > > >> >> > on your USB drive When the details box opens, click the Driver > > >> >> > (TAB) and then the Driver Details button. In the box there should > > >> >> > be two driver files installed for it. > > >> >> > 1. Disk.Sys > > >> >> > 2. PartMgr.Sys > > >> >> > I would check that information and report back. > > >> >> > > > >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > > >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > > >> >> > > Sorry but also, > > >> >> > > The device is seen in management as a logical device & 'healthy'. > > >> >> > > however, > > >> >> > > even when there is a letter assigned - it will not let me perform > > >> >> > > any > > >> >> > > action > > >> >> > > - it simply says 'the volume does not contain a recognised file > > >> >> > > system. > > >> >> > > Please make sure that all the required file system drivers are > > >> >> > > loaded > > >> >> > > & > > >> >> > > the > > >> >> > > volume is not corrupted'. > > >> >> > > > > >> >> > > The drive has been formatted on my friends pc, there is no access > > >> >> > > to > > >> >> > > format > > >> >> > > it on mine. > > >> >> > > > > >> >> > > Thanks again, > > >> >> > > Des > > >> >> > > > > >> >> > > > > >> >> > > "Des" wrote: > > >> >> > > > > >> >> > >> > > >> >> > >> > > >> >> > >> "Malke" wrote: > > >> >> > >> > > >> >> > >> > Des wrote: > > >> >> > >> > > > >> >> > >> > > Hi, > > >> >> > >> > > I really hope someone can help because this is driving me > > >> >> > >> > > crazy > > >> >> > >> > > & I > > >> >> > >> > > hope I am in the correct place. > > >> >> > >> > > > > >> >> > >> > > I recently purchased a Next 350N external hard drive - USB > > >> >> > >> > > 2.0 > > >> >> > >> > > with > > >> >> > >> > > Samsung > > >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich > > >> >> > >> > > uses > > >> >> > >> > > American > > >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with > > >> >> > >> > > service > > >> >> > >> > > pack > > >> >> > >> > > 2. > > >> >> > >> > > > > >> >> > >> > > I connected the device & as prompted I downloaded the > > >> >> > >> > > necessary > > >> >> > >> > > driver. This I had presumed would make the device realily > > >> >> > >> > > accessible, > > >> >> > >> > > however it is seen as a disc drive & the device is reported > > >> >> > >> > > as > > >> >> > >> > > working > > >> >> > >> > > correctly. > > >> >> > >> > > > > >> >> > >> > > However, there is no drive letter assigned & when I open 'my > > >> >> > >> > > computer' > > >> >> > >> > > it is > > >> >> > >> > > not displayed. I have attempted to name it with a letter, > > >> >> > >> > > but > > >> >> > >> > > this > > >> >> > >> > > makes no difference. > > >> >> > >> > > > > >> >> > >> > > Any other usb device I use works perfectly & appears as > > >> >> > >> > > expected > > >> >> > >> > > in > > >> >> > >> > > my > > >> >> > >> > > computer with a drive letter assigned. > > >> >> > >> > > > > >> >> > >> > > I tried the external hdd on a friends pc & it worked > > >> >> > >> > > immediately - > > >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp on > > >> >> > >> > > a > > >> >> > >> > > Dell > > >> >> > >> > > laptop. > > >> >> > >> > > > > >> >> > >> > > I feel I have tried everything & have researched extensively > > >> >> > >> > > for > > >> >> > >> > > a > > >> >> > >> > > solution > > >> >> > >> > > but to no avail. The attempts have included, > > >> >> > >> > > > > >> >> > >> > > 1) Removing the driver & then re-installing it when prompted. > > >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > > >> >> > >> > > ensure a > > >> >> > >> > > letter is available. > > >> >> > >> > > 3) Trying partitioning, & naming of the external device. > > >> >> > >> > > 4) I also have tried every usb port on my pc. > > >> >> > >> > > > > >> >> > >> > > So, if anyone can help I will be greatly appreciative. My > > >> >> > >> > > main > > >> >> > >> > > concern is > > >> >> > >> > > that no external hdd will function on my pc. Thank you > > >> >> > >> > > anyone & > > >> >> > >> > > everyone for your time. > > >> >> > >> > > > > >> >> > >> > > Des > > >> >> > >> > > > >> >> > >> > Does the external hard drive have its own power supply? If you > > >> >> > >> > are > > >> >> > >> > expecting it to get power from your laptop, perhaps your laptop > > >> >> > >> > can't > > >> >> > >> > supply enough. > > >> >> > >> > > > >> >> > >> > Malke > > >> >> > >> > -- > > >> >> > >> > Elephant Boy Computers > > >> >> > >> > www.elephantboycomputers.com > > >> >> > >> > "Don't Panic!" > > >> >> > >> > MS-MVP Windows - Shell/User > > >> >> > >> > > >> >> > >> Yes - It has its own power supply. Also I have since noticed > > >> >> > >> that > > >> >> > >> in > > >> >> > >> computer management, it is not seen as 'removable' instead it is > > >> >> > >> seen as > > >> >> > >> 'basic' - like my internal hard drive. > > >> >> > >> > > >> >> > >> P.S, I am past panic & onto frustration! > > >> >> > >> > > >> >> > >> Thanks > > >> >> > >> > > > >> >> > > > >> >> > > > >> >> > > > >> > > >> > > >> > > > > > >
From: R. McCarty on 10 Oct 2005 09:50 It's now probably a ACL (Access Control Listing) issue. In other words it (External) doesn't have your account in it's allowed table. You need to change the drive ( & folder/File) ownership: http://support.microsoft.com/default.aspx?scid=kb;en-us;308421 As far as formats go, it make little if any difference to the operating system. External drives come from the factory formatted FAT32 to allow use on older 9X/ME Operating Systems. "Des" <Des(a)discussions.microsoft.com> wrote in message news:42A20866-F86B-42D7-9AF3-1DEC61B60CB9(a)microsoft.com... > Thanks, > I downloaded that & installed it but it is still the same - I can access > it > but cannot save to it. Do I have to run the program? > > Sorry about all this & thanks again. > > Des > > "Des" wrote: > >> Sorry, I actually think the relevant model details are, >> Disk Type : Hard drive partition >> Peripheral Type : USB >> Manufacturer : SAMSUNG >> Model : SP1604N >> >> I also wonder - the file system for this is stated as NTFS - whereas my >> pc >> uses FATS 32 - could this be related? >> >> Thanks, >> Des >> "R. McCarty" wrote: >> >> > Appreciate the comments, very gracious. Hopefully, "WE" will >> > find a solution to your problem. >> > >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> > news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... >> > > Thank you, >> > > Funny thing is - sometimes there are a select few who really want to >> > > help >> > > & >> > > have knowledge. Looking around this site, I can see you are one of >> > > those >> > > select few & finally it seems I am getting some knowledgeable advice. >> > > I will try all the things you have suggested & above all want to >> > > thank you >> > > for your efforts. As I have said, I have looked around this site & >> > > can >> > > see >> > > that you are helping a lot of people with knowledge so I applaud you >> > > & >> > > thank >> > > you. >> > > >> > > I will post back. >> > > >> > > Des >> > > >> > > "R. McCarty" wrote: >> > > >> > >> Sorry for the lag in following up - Busy day, yesterday. I would >> > >> unplug the external. Open Device Manager, Click View, tic/check >> > >> "Show Hidden Devices". Expand the Disk drives category. Locate >> > >> all instances of your Samsung external and uninstall. Next expand >> > >> the Storage Volumes. Any entries shown slightly diminished (grayed >> > >> out) Right Click and Uninstall. Finally, make sure there is no >> > >> category >> > >> named "Other Devices" and look in Universal Serial Bus Controllers >> > >> for any devices with a yellow exclamation point or red X. >> > >> It's possible that when you allowed a driver to be installed it's >> > >> made >> > >> an association between that driver and the unique VID that each >> > >> USB device uses to identify itself to XP. If you re-plug the device >> > >> DON'T allow it to choose a driver for you. Instead take the manual >> > >> driver option path. >> > >> >> > >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> > >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... >> > >> > Oh well, >> > >> > It seems this problem is an oddity that no one can solve - I have >> > >> > tried >> > >> > several sites like this & have had no luck - oh well! Thanks to >> > >> > those >> > >> > that >> > >> > had suggestions. Seems to me though, that unsolved issues should >> > >> > be in >> > >> > a >> > >> > seperate area - I am certain that now this is so far down the list >> > >> > that >> > >> > no >> > >> > one will suggest any thing else. >> > >> > >> > >> > Thanks anyway >> > >> > >> > >> > "Des" wrote: >> > >> > >> > >> >> Thanks for your suggestion, >> > >> >> Yes both the drivers you mention are there. >> > >> >> Also, the driver that I installed was not necessarily external - >> > >> >> when >> > >> >> the >> > >> >> device was connected, device manager stated that it was not >> > >> >> configured - >> > >> >> so I >> > >> >> configured it by allowing windows to find the driver through the >> > >> >> internet. >> > >> >> I hope this helps, thank you in advance for any further >> > >> >> suggestions >> > >> >> you >> > >> >> may >> > >> >> have. >> > >> >> Des >> > >> >> >> > >> >> "R. McCarty" wrote: >> > >> >> >> > >> >> > External USB drives are natively supported by Windows XP. No >> > >> >> > 3rd- Party driver should have been required. You should open up >> > >> >> > Device Manager, Expand the Disk Drives category. Double-Click >> > >> >> > on your USB drive When the details box opens, click the Driver >> > >> >> > (TAB) and then the Driver Details button. In the box there >> > >> >> > should >> > >> >> > be two driver files installed for it. >> > >> >> > 1. Disk.Sys >> > >> >> > 2. PartMgr.Sys >> > >> >> > I would check that information and report back. >> > >> >> > >> > >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> > >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> > >> >> > > Sorry but also, >> > >> >> > > The device is seen in management as a logical device & >> > >> >> > > 'healthy'. >> > >> >> > > however, >> > >> >> > > even when there is a letter assigned - it will not let me >> > >> >> > > perform >> > >> >> > > any >> > >> >> > > action >> > >> >> > > - it simply says 'the volume does not contain a recognised >> > >> >> > > file >> > >> >> > > system. >> > >> >> > > Please make sure that all the required file system drivers >> > >> >> > > are >> > >> >> > > loaded >> > >> >> > > & >> > >> >> > > the >> > >> >> > > volume is not corrupted'. >> > >> >> > > >> > >> >> > > The drive has been formatted on my friends pc, there is no >> > >> >> > > access >> > >> >> > > to >> > >> >> > > format >> > >> >> > > it on mine. >> > >> >> > > >> > >> >> > > Thanks again, >> > >> >> > > Des >> > >> >> > > >> > >> >> > > >> > >> >> > > "Des" wrote: >> > >> >> > > >> > >> >> > >> >> > >> >> > >> >> > >> >> > >> "Malke" wrote: >> > >> >> > >> >> > >> >> > >> > Des wrote: >> > >> >> > >> > >> > >> >> > >> > > Hi, >> > >> >> > >> > > I really hope someone can help because this is driving >> > >> >> > >> > > me >> > >> >> > >> > > crazy >> > >> >> > >> > > & I >> > >> >> > >> > > hope I am in the correct place. >> > >> >> > >> > > >> > >> >> > >> > > I recently purchased a Next 350N external hard drive - >> > >> >> > >> > > USB >> > >> >> > >> > > 2.0 >> > >> >> > >> > > with >> > >> >> > >> > > Samsung >> > >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 >> > >> >> > >> > > laptopwhich >> > >> >> > >> > > uses >> > >> >> > >> > > American >> > >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with >> > >> >> > >> > > service >> > >> >> > >> > > pack >> > >> >> > >> > > 2. >> > >> >> > >> > > >> > >> >> > >> > > I connected the device & as prompted I downloaded the >> > >> >> > >> > > necessary >> > >> >> > >> > > driver. This I had presumed would make the device >> > >> >> > >> > > realily >> > >> >> > >> > > accessible, >> > >> >> > >> > > however it is seen as a disc drive & the device is >> > >> >> > >> > > reported >> > >> >> > >> > > as >> > >> >> > >> > > working >> > >> >> > >> > > correctly. >> > >> >> > >> > > >> > >> >> > >> > > However, there is no drive letter assigned & when I open >> > >> >> > >> > > 'my >> > >> >> > >> > > computer' >> > >> >> > >> > > it is >> > >> >> > >> > > not displayed. I have attempted to name it with a >> > >> >> > >> > > letter, >> > >> >> > >> > > but >> > >> >> > >> > > this >> > >> >> > >> > > makes no difference. >> > >> >> > >> > > >> > >> >> > >> > > Any other usb device I use works perfectly & appears as >> > >> >> > >> > > expected >> > >> >> > >> > > in >> > >> >> > >> > > my >> > >> >> > >> > > computer with a drive letter assigned. >> > >> >> > >> > > >> > >> >> > >> > > I tried the external hdd on a friends pc & it worked >> > >> >> > >> > > immediately - >> > >> >> > >> > > absolutely no problems & all was perfect. He too uses >> > >> >> > >> > > Xp on >> > >> >> > >> > > a >> > >> >> > >> > > Dell >> > >> >> > >> > > laptop. >> > >> >> > >> > > >> > >> >> > >> > > I feel I have tried everything & have researched >> > >> >> > >> > > extensively >> > >> >> > >> > > for >> > >> >> > >> > > a >> > >> >> > >> > > solution >> > >> >> > >> > > but to no avail. The attempts have included, >> > >> >> > >> > > >> > >> >> > >> > > 1) Removing the driver & then re-installing it when >> > >> >> > >> > > prompted. >> > >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives >> > >> >> > >> > > to >> > >> >> > >> > > ensure a >> > >> >> > >> > > letter is available. >> > >> >> > >> > > 3) Trying partitioning, & naming of the external device. >> > >> >> > >> > > 4) I also have tried every usb port on my pc. >> > >> >> > >> > > >> > >> >> > >> > > So, if anyone can help I will be greatly appreciative. >> > >> >> > >> > > My >> > >> >> > >> > > main >> > >> >> > >> > > concern is >> > >> >> > >> > > that no external hdd will function on my pc. Thank you >> > >> >> > >> > > anyone & >> > >> >> > >> > > everyone for your time. >> > >> >> > >> > > >> > >> >> > >> > > Des >> > >> >> > >> > >> > >> >> > >> > Does the external hard drive have its own power supply? If >> > >> >> > >> > you >> > >> >> > >> > are >> > >> >> > >> > expecting it to get power from your laptop, perhaps your >> > >> >> > >> > laptop >> > >> >> > >> > can't >> > >> >> > >> > supply enough. >> > >> >> > >> > >> > >> >> > >> > Malke >> > >> >> > >> > -- >> > >> >> > >> > Elephant Boy Computers >> > >> >> > >> > www.elephantboycomputers.com >> > >> >> > >> > "Don't Panic!" >> > >> >> > >> > MS-MVP Windows - Shell/User >> > >> >> > >> >> > >> >> > >> Yes - It has its own power supply. Also I have since >> > >> >> > >> noticed >> > >> >> > >> that >> > >> >> > >> in >> > >> >> > >> computer management, it is not seen as 'removable' instead >> > >> >> > >> it is >> > >> >> > >> seen as >> > >> >> > >> 'basic' - like my internal hard drive. >> > >> >> > >> >> > >> >> > >> P.S, I am past panic & onto frustration! >> > >> >> > >> >> > >> >> > >> Thanks >> > >> >> > >> > >> > >> >> > >> > >> >> > >> > >> >> > >> > >> >> > >> >> > >> >> > >> > >> >
From: Des on 10 Oct 2005 10:09
Well thank you bud, I have it working now - it is not perfect, but functional so I am happy! I have to go to disk management each time, then open the folder from there. I then simply drag items across to save them on to my external hdd. So it is ok, many thanks for your help. Now to find my missing cd drive! Many thanks again, I really appreciate all your help. Des "R. McCarty" wrote: > OK, Our postings/responses crossed each other. The NEC upd720133 > is a "Bridge Chip". This allows a USB based external drive to function as > an IDE disk. Apparently, inside your external casing is a Samsung SP1604N > disk drive. I'm still not clear exactly what "Vendor" product the external > drive is (Name on the faceplate). Anyway, once you update the chipset > drivers & reboot - Your driver detection issue(s) should go away. You'll > still have a little work with letter assignments. > > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:E51A034B-9123-4C4E-A098-06EF37F4B96B(a)microsoft.com... > > Sorry, I actually think the relevant model details are, > > Disk Type : Hard drive partition > > Peripheral Type : USB > > Manufacturer : SAMSUNG > > Model : SP1604N > > > > I also wonder - the file system for this is stated as NTFS - whereas my pc > > uses FATS 32 - could this be related? > > > > Thanks, > > Des > > "R. McCarty" wrote: > > > >> Appreciate the comments, very gracious. Hopefully, "WE" will > >> find a solution to your problem. > >> > >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > >> > Thank you, > >> > Funny thing is - sometimes there are a select few who really want to > >> > help > >> > & > >> > have knowledge. Looking around this site, I can see you are one of > >> > those > >> > select few & finally it seems I am getting some knowledgeable advice. > >> > I will try all the things you have suggested & above all want to thank > >> > you > >> > for your efforts. As I have said, I have looked around this site & can > >> > see > >> > that you are helping a lot of people with knowledge so I applaud you & > >> > thank > >> > you. > >> > > >> > I will post back. > >> > > >> > Des > >> > > >> > "R. McCarty" wrote: > >> > > >> >> Sorry for the lag in following up - Busy day, yesterday. I would > >> >> unplug the external. Open Device Manager, Click View, tic/check > >> >> "Show Hidden Devices". Expand the Disk drives category. Locate > >> >> all instances of your Samsung external and uninstall. Next expand > >> >> the Storage Volumes. Any entries shown slightly diminished (grayed > >> >> out) Right Click and Uninstall. Finally, make sure there is no > >> >> category > >> >> named "Other Devices" and look in Universal Serial Bus Controllers > >> >> for any devices with a yellow exclamation point or red X. > >> >> It's possible that when you allowed a driver to be installed it's > >> >> made > >> >> an association between that driver and the unique VID that each > >> >> USB device uses to identify itself to XP. If you re-plug the device > >> >> DON'T allow it to choose a driver for you. Instead take the manual > >> >> driver option path. > >> >> > >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > >> >> > Oh well, > >> >> > It seems this problem is an oddity that no one can solve - I have > >> >> > tried > >> >> > several sites like this & have had no luck - oh well! Thanks to > >> >> > those > >> >> > that > >> >> > had suggestions. Seems to me though, that unsolved issues should be > >> >> > in > >> >> > a > >> >> > seperate area - I am certain that now this is so far down the list > >> >> > that > >> >> > no > >> >> > one will suggest any thing else. > >> >> > > >> >> > Thanks anyway > >> >> > > >> >> > "Des" wrote: > >> >> > > >> >> >> Thanks for your suggestion, > >> >> >> Yes both the drivers you mention are there. > >> >> >> Also, the driver that I installed was not necessarily external - > >> >> >> when > >> >> >> the > >> >> >> device was connected, device manager stated that it was not > >> >> >> configured - > >> >> >> so I > >> >> >> configured it by allowing windows to find the driver through the > >> >> >> internet. > >> >> >> I hope this helps, thank you in advance for any further suggestions > >> >> >> you > >> >> >> may > >> >> >> have. > >> >> >> Des > >> >> >> > >> >> >> "R. McCarty" wrote: > >> >> >> > >> >> >> > External USB drives are natively supported by Windows XP. No > >> >> >> > 3rd- Party driver should have been required. You should open up > >> >> >> > Device Manager, Expand the Disk Drives category. Double-Click > >> >> >> > on your USB drive When the details box opens, click the Driver > >> >> >> > (TAB) and then the Driver Details button. In the box there should > >> >> >> > be two driver files installed for it. > >> >> >> > 1. Disk.Sys > >> >> >> > 2. PartMgr.Sys > >> >> >> > I would check that information and report back. > >> >> >> > > >> >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > >> >> >> > > Sorry but also, > >> >> >> > > The device is seen in management as a logical device & > >> >> >> > > 'healthy'. > >> >> >> > > however, > >> >> >> > > even when there is a letter assigned - it will not let me > >> >> >> > > perform > >> >> >> > > any > >> >> >> > > action > >> >> >> > > - it simply says 'the volume does not contain a recognised file > >> >> >> > > system. > >> >> >> > > Please make sure that all the required file system drivers are > >> >> >> > > loaded > >> >> >> > > & > >> >> >> > > the > >> >> >> > > volume is not corrupted'. > >> >> >> > > > >> >> >> > > The drive has been formatted on my friends pc, there is no > >> >> >> > > access > >> >> >> > > to > >> >> >> > > format > >> >> >> > > it on mine. > >> >> >> > > > >> >> >> > > Thanks again, > >> >> >> > > Des > >> >> >> > > > >> >> >> > > > >> >> >> > > "Des" wrote: > >> >> >> > > > >> >> >> > >> > >> >> >> > >> > >> >> >> > >> "Malke" wrote: > >> >> >> > >> > >> >> >> > >> > Des wrote: > >> >> >> > >> > > >> >> >> > >> > > Hi, > >> >> >> > >> > > I really hope someone can help because this is driving me > >> >> >> > >> > > crazy > >> >> >> > >> > > & I > >> >> >> > >> > > hope I am in the correct place. > >> >> >> > >> > > > >> >> >> > >> > > I recently purchased a Next 350N external hard drive - USB > >> >> >> > >> > > 2.0 > >> >> >> > >> > > with > >> >> >> > >> > > Samsung > >> >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich > >> >> >> > >> > > uses > >> >> >> > >> > > American > >> >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with > >> >> >> > >> > > service > >> >> >> > >> > > pack > >> >> >> > >> > > 2. > >> >> >> > >> > > > >> >> >> > >> > > I connected the device & as prompted I downloaded the > >> >> >> > >> > > necessary > >> >> >> > >> > > driver. This I had presumed would make the device realily > >> >> >> > >> > > accessible, > >> >> >> > >> > > however it is seen as a disc drive & the device is > >> >> >> > >> > > reported > >> >> >> > >> > > as > >> >> >> > >> > > working > >> >> >> > >> > > correctly. > >> >> >> > >> > > > >> >> >> > >> > > However, there is no drive letter assigned & when I open > >> >> >> > >> > > 'my > >> >> >> > >> > > computer' > >> >> >> > >> > > it is > >> >> >> > >> > > not displayed. I have attempted to name it with a letter, > >> >> >> > >> > > but > >> >> >> > >> > > this > >> >> >> > >> > > makes no difference. > >> >> >> > >> > > > >> >> >> > >> > > Any other usb device I use works perfectly & appears as > >> >> >> > >> > > expected > >> >> >> > >> > > in > >> >> >> > >> > > my > >> >> >> > >> > > computer with a drive letter assigned. > >> >> >> > >> > > > >> >> >> > >> > > I tried the external hdd on a friends pc & it worked > >> >> >> > >> > > immediately - > >> >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp > >> >> >> > >> > > on > >> >> >> > >> > > a > >> >> >> > >> > > Dell > >> >> >> > >> > > laptop. > >> >> >> > >> > > > >> >> >> > >> > > I feel I have tried everything & have researched > >> >> >> > >> > > extensively > >> >> >> > >> > > for > >> >> >> > >> > > a > >> >> >> > >> > > solution > >> >> >> > >> > > but to no avail. The attempts have included, > >> >> >> > >> > > > >> >> >> > >> > > 1) Removing the driver & then re-installing it when > >> >> >> > >> > > prompted. > >> >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > >> >> >> > >> > > ensure a > >> >> >> > >> > > letter is available. > >> >> >> > >> > > 3) Trying partitioning, & naming of the external device. > >> >> >> > >> > > 4) I also have tried every usb port on my pc. > >> >> >> > >> > > > >> >> >> > >> > > So, if anyone can help I will be greatly appreciative. My > >> >> >> > >> > > main > >> >> >> > >> > > concern is > >> >> >> > >> > > that no external hdd will function on my pc. Thank you > >> >> >> > >> > > anyone & > >> >> >> > >> > > everyone for your time. > >> >> >> > >> > > > >> >> >> > >> > > Des > >> >> >> > >> > > >> >> >> > >> > Does the external hard drive have its own power supply? If > >> >> >> > >> > you > >> >> >> > >> > are > >> >> >> > >> > expecting it to get power from your laptop, perhaps your > >> >> >> > >> > laptop > >> >> >> > >> > can't > >> >> >> > >> > supply enough. > >> >> >> > >> > > >> >> >> > >> > Malke > >> >> >> > >> > -- > >> >> >> > >> > Elephant Boy Computers > >> >> >> > >> > www.elephantboycomputers.com > >> >> >> > >> > "Don't Panic!" > >> >> >> > >> > MS-MVP Windows - Shell/User > >> >> >> > >> > >> >> >> > >> Yes - It has its own power supply. Also I have since noticed > >> >> >> > >> that > >> >> >> > >> in > >> >> >> > >> computer management, it is not seen as 'removable' instead it > >> >> >> > >> is > >> >> >> > >> seen as > >> >> >> > >> 'basic' - like my internal hard drive. > >> >> >> > >> > >> >> >> > >> P.S, I am past panic & onto frustration! > >> >> >> > >> > >> >> >> > >> Thanks > >> >> >> > >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> > >> >> > >> >> > >> > >> > >> > > > |