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From: Des on 10 Oct 2005 08:26 Thanks, So I have tried that & get as far as manually installing the driver but then my problem is that I do not know where to find the driver in my pc! I believe there is a 'clash' with the usb devices on my pc. I have just installed my digital camera & it took the letter assigned to my cde drive - so now my cd drive has vanished. Time to start laughing! Is there any program you could recommend that may scan & point me in the right direction to resolve these usb issues. Also, where would I find the driver under manual installation. Thanks again, Des "R. McCarty" wrote: > Appreciate the comments, very gracious. Hopefully, "WE" will > find a solution to your problem. > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > > Thank you, > > Funny thing is - sometimes there are a select few who really want to help > > & > > have knowledge. Looking around this site, I can see you are one of those > > select few & finally it seems I am getting some knowledgeable advice. > > I will try all the things you have suggested & above all want to thank you > > for your efforts. As I have said, I have looked around this site & can > > see > > that you are helping a lot of people with knowledge so I applaud you & > > thank > > you. > > > > I will post back. > > > > Des > > > > "R. McCarty" wrote: > > > >> Sorry for the lag in following up - Busy day, yesterday. I would > >> unplug the external. Open Device Manager, Click View, tic/check > >> "Show Hidden Devices". Expand the Disk drives category. Locate > >> all instances of your Samsung external and uninstall. Next expand > >> the Storage Volumes. Any entries shown slightly diminished (grayed > >> out) Right Click and Uninstall. Finally, make sure there is no category > >> named "Other Devices" and look in Universal Serial Bus Controllers > >> for any devices with a yellow exclamation point or red X. > >> It's possible that when you allowed a driver to be installed it's made > >> an association between that driver and the unique VID that each > >> USB device uses to identify itself to XP. If you re-plug the device > >> DON'T allow it to choose a driver for you. Instead take the manual > >> driver option path. > >> > >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > >> > Oh well, > >> > It seems this problem is an oddity that no one can solve - I have tried > >> > several sites like this & have had no luck - oh well! Thanks to those > >> > that > >> > had suggestions. Seems to me though, that unsolved issues should be in > >> > a > >> > seperate area - I am certain that now this is so far down the list that > >> > no > >> > one will suggest any thing else. > >> > > >> > Thanks anyway > >> > > >> > "Des" wrote: > >> > > >> >> Thanks for your suggestion, > >> >> Yes both the drivers you mention are there. > >> >> Also, the driver that I installed was not necessarily external - when > >> >> the > >> >> device was connected, device manager stated that it was not > >> >> configured - > >> >> so I > >> >> configured it by allowing windows to find the driver through the > >> >> internet. > >> >> I hope this helps, thank you in advance for any further suggestions > >> >> you > >> >> may > >> >> have. > >> >> Des > >> >> > >> >> "R. McCarty" wrote: > >> >> > >> >> > External USB drives are natively supported by Windows XP. No > >> >> > 3rd- Party driver should have been required. You should open up > >> >> > Device Manager, Expand the Disk Drives category. Double-Click > >> >> > on your USB drive When the details box opens, click the Driver > >> >> > (TAB) and then the Driver Details button. In the box there should > >> >> > be two driver files installed for it. > >> >> > 1. Disk.Sys > >> >> > 2. PartMgr.Sys > >> >> > I would check that information and report back. > >> >> > > >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > >> >> > > Sorry but also, > >> >> > > The device is seen in management as a logical device & 'healthy'. > >> >> > > however, > >> >> > > even when there is a letter assigned - it will not let me perform > >> >> > > any > >> >> > > action > >> >> > > - it simply says 'the volume does not contain a recognised file > >> >> > > system. > >> >> > > Please make sure that all the required file system drivers are > >> >> > > loaded > >> >> > > & > >> >> > > the > >> >> > > volume is not corrupted'. > >> >> > > > >> >> > > The drive has been formatted on my friends pc, there is no access > >> >> > > to > >> >> > > format > >> >> > > it on mine. > >> >> > > > >> >> > > Thanks again, > >> >> > > Des > >> >> > > > >> >> > > > >> >> > > "Des" wrote: > >> >> > > > >> >> > >> > >> >> > >> > >> >> > >> "Malke" wrote: > >> >> > >> > >> >> > >> > Des wrote: > >> >> > >> > > >> >> > >> > > Hi, > >> >> > >> > > I really hope someone can help because this is driving me > >> >> > >> > > crazy > >> >> > >> > > & I > >> >> > >> > > hope I am in the correct place. > >> >> > >> > > > >> >> > >> > > I recently purchased a Next 350N external hard drive - USB > >> >> > >> > > 2.0 > >> >> > >> > > with > >> >> > >> > > Samsung > >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich > >> >> > >> > > uses > >> >> > >> > > American > >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with > >> >> > >> > > service > >> >> > >> > > pack > >> >> > >> > > 2. > >> >> > >> > > > >> >> > >> > > I connected the device & as prompted I downloaded the > >> >> > >> > > necessary > >> >> > >> > > driver. This I had presumed would make the device realily > >> >> > >> > > accessible, > >> >> > >> > > however it is seen as a disc drive & the device is reported > >> >> > >> > > as > >> >> > >> > > working > >> >> > >> > > correctly. > >> >> > >> > > > >> >> > >> > > However, there is no drive letter assigned & when I open 'my > >> >> > >> > > computer' > >> >> > >> > > it is > >> >> > >> > > not displayed. I have attempted to name it with a letter, > >> >> > >> > > but > >> >> > >> > > this > >> >> > >> > > makes no difference. > >> >> > >> > > > >> >> > >> > > Any other usb device I use works perfectly & appears as > >> >> > >> > > expected > >> >> > >> > > in > >> >> > >> > > my > >> >> > >> > > computer with a drive letter assigned. > >> >> > >> > > > >> >> > >> > > I tried the external hdd on a friends pc & it worked > >> >> > >> > > immediately - > >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp on > >> >> > >> > > a > >> >> > >> > > Dell > >> >> > >> > > laptop. > >> >> > >> > > > >> >> > >> > > I feel I have tried everything & have researched extensively > >> >> > >> > > for > >> >> > >> > > a > >> >> > >> > > solution > >> >> > >> > > but to no avail. The attempts have included, > >> >> > >> > > > >> >> > >> > > 1) Removing the driver & then re-installing it when prompted. > >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > >> >> > >> > > ensure a > >> >> > >> > > letter is available. > >> >> > >> > > 3) Trying partitioning, & naming of the external device. > >> >> > >> > > 4) I also have tried every usb port on my pc. > >> >> > >> > > > >> >> > >> > > So, if anyone can help I will be greatly appreciative. My > >> >> > >> > > main > >> >> > >> > > concern is > >> >> > >> > > that no external hdd will function on my pc. Thank you > >> >> > >> > > anyone & > >> >> > >> > > everyone for your time. > >> >> > >> > > > >> >> > >> > > Des > >> >> > >> > > >> >> > >> > Does the external hard drive have its own power supply? If you > >> >> > >> > are > >> >> > >> > expecting it to get power from your laptop, perhaps your laptop > >> >> > >> > can't > >> >> > >> > supply enough. > >> >> > >> > > >> >> > >> > Malke > >> >> > >> > -- > >> >> > >> > Elephant Boy Computers > >> >> > >> > www.elephantboycomputers.com > >> >> > >> > "Don't Panic!" > >> >> > >> > MS-MVP Windows - Shell/User > >> >> > >> > >> >> > >> Yes - It has its own power supply. Also I have since noticed > >> >> > >> that > >> >> > >> in > >> >> > >> computer management, it is not seen as 'removable' instead it is > >> >> > >> seen as > >> >> > >> 'basic' - like my internal hard drive. > >> >> > >> > >> >> > >> P.S, I am past panic & onto frustration! > >> >> > >> > >> >> > >> Thanks > >> >> > >> > > >> >> > > >> >> > > >> >> > > >> > >> > >> > > >
From: R. McCarty on 10 Oct 2005 08:38 The way to avoid the "Lettering" issue is this. Standard conventions have physical drives using succeeding letters, C,D,E,F.... Network shares use the other end of the Alphabet.(Z,X,Y). For all removable devices, give them a drive letter in between (M,N,0). That way all drives can be accessed without overwriting existing used letters. You can control lettering with Disk Management, to access click the Start,Run (type) Diskmgmt.Msc [Enter] Right Click the Graphical block for the Volume and take "Change Driver Letters and Paths". When the option box appears toggle to the letter you want to use. Whenever the device is present in the hardware profile it will retain/use that letter assignment. On your removable USB drive, can you turn it over and get the actual Model # and post it back here. Seems like you are making some progress. "Des" <Des(a)discussions.microsoft.com> wrote in message news:1CAC5504-E07D-4C3F-904B-F1CDA29A1EE3(a)microsoft.com... > Thanks, > So I have tried that & get as far as manually installing the driver but > then > my problem is that I do not know where to find the driver in my pc! > > I believe there is a 'clash' with the usb devices on my pc. I have just > installed my digital camera & it took the letter assigned to my cde > drive - > so now my cd drive has vanished. Time to start laughing! > > Is there any program you could recommend that may scan & point me in the > right direction to resolve these usb issues. Also, where would I find the > driver under manual installation. > > Thanks again, > Des > > "R. McCarty" wrote: > >> Appreciate the comments, very gracious. Hopefully, "WE" will >> find a solution to your problem. >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... >> > Thank you, >> > Funny thing is - sometimes there are a select few who really want to >> > help >> > & >> > have knowledge. Looking around this site, I can see you are one of >> > those >> > select few & finally it seems I am getting some knowledgeable advice. >> > I will try all the things you have suggested & above all want to thank >> > you >> > for your efforts. As I have said, I have looked around this site & can >> > see >> > that you are helping a lot of people with knowledge so I applaud you & >> > thank >> > you. >> > >> > I will post back. >> > >> > Des >> > >> > "R. McCarty" wrote: >> > >> >> Sorry for the lag in following up - Busy day, yesterday. I would >> >> unplug the external. Open Device Manager, Click View, tic/check >> >> "Show Hidden Devices". Expand the Disk drives category. Locate >> >> all instances of your Samsung external and uninstall. Next expand >> >> the Storage Volumes. Any entries shown slightly diminished (grayed >> >> out) Right Click and Uninstall. Finally, make sure there is no >> >> category >> >> named "Other Devices" and look in Universal Serial Bus Controllers >> >> for any devices with a yellow exclamation point or red X. >> >> It's possible that when you allowed a driver to be installed it's >> >> made >> >> an association between that driver and the unique VID that each >> >> USB device uses to identify itself to XP. If you re-plug the device >> >> DON'T allow it to choose a driver for you. Instead take the manual >> >> driver option path. >> >> >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... >> >> > Oh well, >> >> > It seems this problem is an oddity that no one can solve - I have >> >> > tried >> >> > several sites like this & have had no luck - oh well! Thanks to >> >> > those >> >> > that >> >> > had suggestions. Seems to me though, that unsolved issues should be >> >> > in >> >> > a >> >> > seperate area - I am certain that now this is so far down the list >> >> > that >> >> > no >> >> > one will suggest any thing else. >> >> > >> >> > Thanks anyway >> >> > >> >> > "Des" wrote: >> >> > >> >> >> Thanks for your suggestion, >> >> >> Yes both the drivers you mention are there. >> >> >> Also, the driver that I installed was not necessarily external - >> >> >> when >> >> >> the >> >> >> device was connected, device manager stated that it was not >> >> >> configured - >> >> >> so I >> >> >> configured it by allowing windows to find the driver through the >> >> >> internet. >> >> >> I hope this helps, thank you in advance for any further suggestions >> >> >> you >> >> >> may >> >> >> have. >> >> >> Des >> >> >> >> >> >> "R. McCarty" wrote: >> >> >> >> >> >> > External USB drives are natively supported by Windows XP. No >> >> >> > 3rd- Party driver should have been required. You should open up >> >> >> > Device Manager, Expand the Disk Drives category. Double-Click >> >> >> > on your USB drive When the details box opens, click the Driver >> >> >> > (TAB) and then the Driver Details button. In the box there should >> >> >> > be two driver files installed for it. >> >> >> > 1. Disk.Sys >> >> >> > 2. PartMgr.Sys >> >> >> > I would check that information and report back. >> >> >> > >> >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> >> >> > > Sorry but also, >> >> >> > > The device is seen in management as a logical device & >> >> >> > > 'healthy'. >> >> >> > > however, >> >> >> > > even when there is a letter assigned - it will not let me >> >> >> > > perform >> >> >> > > any >> >> >> > > action >> >> >> > > - it simply says 'the volume does not contain a recognised file >> >> >> > > system. >> >> >> > > Please make sure that all the required file system drivers are >> >> >> > > loaded >> >> >> > > & >> >> >> > > the >> >> >> > > volume is not corrupted'. >> >> >> > > >> >> >> > > The drive has been formatted on my friends pc, there is no >> >> >> > > access >> >> >> > > to >> >> >> > > format >> >> >> > > it on mine. >> >> >> > > >> >> >> > > Thanks again, >> >> >> > > Des >> >> >> > > >> >> >> > > >> >> >> > > "Des" wrote: >> >> >> > > >> >> >> > >> >> >> >> > >> >> >> >> > >> "Malke" wrote: >> >> >> > >> >> >> >> > >> > Des wrote: >> >> >> > >> > >> >> >> > >> > > Hi, >> >> >> > >> > > I really hope someone can help because this is driving me >> >> >> > >> > > crazy >> >> >> > >> > > & I >> >> >> > >> > > hope I am in the correct place. >> >> >> > >> > > >> >> >> > >> > > I recently purchased a Next 350N external hard drive - USB >> >> >> > >> > > 2.0 >> >> >> > >> > > with >> >> >> > >> > > Samsung >> >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich >> >> >> > >> > > uses >> >> >> > >> > > American >> >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with >> >> >> > >> > > service >> >> >> > >> > > pack >> >> >> > >> > > 2. >> >> >> > >> > > >> >> >> > >> > > I connected the device & as prompted I downloaded the >> >> >> > >> > > necessary >> >> >> > >> > > driver. This I had presumed would make the device realily >> >> >> > >> > > accessible, >> >> >> > >> > > however it is seen as a disc drive & the device is >> >> >> > >> > > reported >> >> >> > >> > > as >> >> >> > >> > > working >> >> >> > >> > > correctly. >> >> >> > >> > > >> >> >> > >> > > However, there is no drive letter assigned & when I open >> >> >> > >> > > 'my >> >> >> > >> > > computer' >> >> >> > >> > > it is >> >> >> > >> > > not displayed. I have attempted to name it with a letter, >> >> >> > >> > > but >> >> >> > >> > > this >> >> >> > >> > > makes no difference. >> >> >> > >> > > >> >> >> > >> > > Any other usb device I use works perfectly & appears as >> >> >> > >> > > expected >> >> >> > >> > > in >> >> >> > >> > > my >> >> >> > >> > > computer with a drive letter assigned. >> >> >> > >> > > >> >> >> > >> > > I tried the external hdd on a friends pc & it worked >> >> >> > >> > > immediately - >> >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp >> >> >> > >> > > on >> >> >> > >> > > a >> >> >> > >> > > Dell >> >> >> > >> > > laptop. >> >> >> > >> > > >> >> >> > >> > > I feel I have tried everything & have researched >> >> >> > >> > > extensively >> >> >> > >> > > for >> >> >> > >> > > a >> >> >> > >> > > solution >> >> >> > >> > > but to no avail. The attempts have included, >> >> >> > >> > > >> >> >> > >> > > 1) Removing the driver & then re-installing it when >> >> >> > >> > > prompted. >> >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to >> >> >> > >> > > ensure a >> >> >> > >> > > letter is available. >> >> >> > >> > > 3) Trying partitioning, & naming of the external device. >> >> >> > >> > > 4) I also have tried every usb port on my pc. >> >> >> > >> > > >> >> >> > >> > > So, if anyone can help I will be greatly appreciative. My >> >> >> > >> > > main >> >> >> > >> > > concern is >> >> >> > >> > > that no external hdd will function on my pc. Thank you >> >> >> > >> > > anyone & >> >> >> > >> > > everyone for your time. >> >> >> > >> > > >> >> >> > >> > > Des >> >> >> > >> > >> >> >> > >> > Does the external hard drive have its own power supply? If >> >> >> > >> > you >> >> >> > >> > are >> >> >> > >> > expecting it to get power from your laptop, perhaps your >> >> >> > >> > laptop >> >> >> > >> > can't >> >> >> > >> > supply enough. >> >> >> > >> > >> >> >> > >> > Malke >> >> >> > >> > -- >> >> >> > >> > Elephant Boy Computers >> >> >> > >> > www.elephantboycomputers.com >> >> >> > >> > "Don't Panic!" >> >> >> > >> > MS-MVP Windows - Shell/User >> >> >> > >> >> >> >> > >> Yes - It has its own power supply. Also I have since noticed >> >> >> > >> that >> >> >> > >> in >> >> >> > >> computer management, it is not seen as 'removable' instead it >> >> >> > >> is >> >> >> > >> seen as >> >> >> > >> 'basic' - like my internal hard drive. >> >> >> > >> >> >> >> > >> P.S, I am past panic & onto frustration! >> >> >> > >> >> >> >> > >> Thanks >> >> >> > >> > >> >> >> > >> >> >> > >> >> >> > >> >> >> >> >> >> >> >> >>
From: Des on 10 Oct 2005 09:04 Hi, Well the model details are Manufacturer : NEC Electronics Product : uPD720133, I feel progress is being made but it is odd. I can now open the drive from disk management & access the files I put on there - courtesy of my friend pc. However, there is no access to save to it! According to device manager - I am missing a drive for SM Bus controller but if I go to reinstall it then it says it cannot be reinstalled because windows cannot find the necssary software. It may be that this is linked to my cd drive issue. I am not concerned about the cd as it has dissapeared before & I have somehow found it again. Thanks, Des "R. McCarty" wrote: > The way to avoid the "Lettering" issue is this. Standard conventions > have physical drives using succeeding letters, C,D,E,F.... Network > shares use the other end of the Alphabet.(Z,X,Y). For all removable > devices, give them a drive letter in between (M,N,0). That way all > drives can be accessed without overwriting existing used letters. > > You can control lettering with Disk Management, to access click the > Start,Run (type) Diskmgmt.Msc [Enter] > Right Click the Graphical block for the Volume and take "Change > Driver Letters and Paths". When the option box appears toggle to > the letter you want to use. Whenever the device is present in the > hardware profile it will retain/use that letter assignment. > > On your removable USB drive, can you turn it over and get the > actual Model # and post it back here. > > Seems like you are making some progress. > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:1CAC5504-E07D-4C3F-904B-F1CDA29A1EE3(a)microsoft.com... > > Thanks, > > So I have tried that & get as far as manually installing the driver but > > then > > my problem is that I do not know where to find the driver in my pc! > > > > I believe there is a 'clash' with the usb devices on my pc. I have just > > installed my digital camera & it took the letter assigned to my cde > > drive - > > so now my cd drive has vanished. Time to start laughing! > > > > Is there any program you could recommend that may scan & point me in the > > right direction to resolve these usb issues. Also, where would I find the > > driver under manual installation. > > > > Thanks again, > > Des > > > > "R. McCarty" wrote: > > > >> Appreciate the comments, very gracious. Hopefully, "WE" will > >> find a solution to your problem. > >> > >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > >> > Thank you, > >> > Funny thing is - sometimes there are a select few who really want to > >> > help > >> > & > >> > have knowledge. Looking around this site, I can see you are one of > >> > those > >> > select few & finally it seems I am getting some knowledgeable advice. > >> > I will try all the things you have suggested & above all want to thank > >> > you > >> > for your efforts. As I have said, I have looked around this site & can > >> > see > >> > that you are helping a lot of people with knowledge so I applaud you & > >> > thank > >> > you. > >> > > >> > I will post back. > >> > > >> > Des > >> > > >> > "R. McCarty" wrote: > >> > > >> >> Sorry for the lag in following up - Busy day, yesterday. I would > >> >> unplug the external. Open Device Manager, Click View, tic/check > >> >> "Show Hidden Devices". Expand the Disk drives category. Locate > >> >> all instances of your Samsung external and uninstall. Next expand > >> >> the Storage Volumes. Any entries shown slightly diminished (grayed > >> >> out) Right Click and Uninstall. Finally, make sure there is no > >> >> category > >> >> named "Other Devices" and look in Universal Serial Bus Controllers > >> >> for any devices with a yellow exclamation point or red X. > >> >> It's possible that when you allowed a driver to be installed it's > >> >> made > >> >> an association between that driver and the unique VID that each > >> >> USB device uses to identify itself to XP. If you re-plug the device > >> >> DON'T allow it to choose a driver for you. Instead take the manual > >> >> driver option path. > >> >> > >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > >> >> > Oh well, > >> >> > It seems this problem is an oddity that no one can solve - I have > >> >> > tried > >> >> > several sites like this & have had no luck - oh well! Thanks to > >> >> > those > >> >> > that > >> >> > had suggestions. Seems to me though, that unsolved issues should be > >> >> > in > >> >> > a > >> >> > seperate area - I am certain that now this is so far down the list > >> >> > that > >> >> > no > >> >> > one will suggest any thing else. > >> >> > > >> >> > Thanks anyway > >> >> > > >> >> > "Des" wrote: > >> >> > > >> >> >> Thanks for your suggestion, > >> >> >> Yes both the drivers you mention are there. > >> >> >> Also, the driver that I installed was not necessarily external - > >> >> >> when > >> >> >> the > >> >> >> device was connected, device manager stated that it was not > >> >> >> configured - > >> >> >> so I > >> >> >> configured it by allowing windows to find the driver through the > >> >> >> internet. > >> >> >> I hope this helps, thank you in advance for any further suggestions > >> >> >> you > >> >> >> may > >> >> >> have. > >> >> >> Des > >> >> >> > >> >> >> "R. McCarty" wrote: > >> >> >> > >> >> >> > External USB drives are natively supported by Windows XP. No > >> >> >> > 3rd- Party driver should have been required. You should open up > >> >> >> > Device Manager, Expand the Disk Drives category. Double-Click > >> >> >> > on your USB drive When the details box opens, click the Driver > >> >> >> > (TAB) and then the Driver Details button. In the box there should > >> >> >> > be two driver files installed for it. > >> >> >> > 1. Disk.Sys > >> >> >> > 2. PartMgr.Sys > >> >> >> > I would check that information and report back. > >> >> >> > > >> >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > >> >> >> > > Sorry but also, > >> >> >> > > The device is seen in management as a logical device & > >> >> >> > > 'healthy'. > >> >> >> > > however, > >> >> >> > > even when there is a letter assigned - it will not let me > >> >> >> > > perform > >> >> >> > > any > >> >> >> > > action > >> >> >> > > - it simply says 'the volume does not contain a recognised file > >> >> >> > > system. > >> >> >> > > Please make sure that all the required file system drivers are > >> >> >> > > loaded > >> >> >> > > & > >> >> >> > > the > >> >> >> > > volume is not corrupted'. > >> >> >> > > > >> >> >> > > The drive has been formatted on my friends pc, there is no > >> >> >> > > access > >> >> >> > > to > >> >> >> > > format > >> >> >> > > it on mine. > >> >> >> > > > >> >> >> > > Thanks again, > >> >> >> > > Des > >> >> >> > > > >> >> >> > > > >> >> >> > > "Des" wrote: > >> >> >> > > > >> >> >> > >> > >> >> >> > >> > >> >> >> > >> "Malke" wrote: > >> >> >> > >> > >> >> >> > >> > Des wrote: > >> >> >> > >> > > >> >> >> > >> > > Hi, > >> >> >> > >> > > I really hope someone can help because this is driving me > >> >> >> > >> > > crazy > >> >> >> > >> > > & I > >> >> >> > >> > > hope I am in the correct place. > >> >> >> > >> > > > >> >> >> > >> > > I recently purchased a Next 350N external hard drive - USB > >> >> >> > >> > > 2.0 > >> >> >> > >> > > with > >> >> >> > >> > > Samsung > >> >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich > >> >> >> > >> > > uses > >> >> >> > >> > > American > >> >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with > >> >> >> > >> > > service > >> >> >> > >> > > pack > >> >> >> > >> > > 2. > >> >> >> > >> > > > >> >> >> > >> > > I connected the device & as prompted I downloaded the > >> >> >> > >> > > necessary > >> >> >> > >> > > driver. This I had presumed would make the device realily > >> >> >> > >> > > accessible, > >> >> >> > >> > > however it is seen as a disc drive & the device is > >> >> >> > >> > > reported > >> >> >> > >> > > as > >> >> >> > >> > > working > >> >> >> > >> > > correctly. > >> >> >> > >> > > > >> >> >> > >> > > However, there is no drive letter assigned & when I open > >> >> >> > >> > > 'my > >> >> >> > >> > > computer' > >> >> >> > >> > > it is > >> >> >> > >> > > not displayed. I have attempted to name it with a letter, > >> >> >> > >> > > but > >> >> >> > >> > > this > >> >> >> > >> > > makes no difference. > >> >> >> > >> > > > >> >> >> > >> > > Any other usb device I use works perfectly & appears as > >> >> >> > >> > > expected > >> >> >> > >> > > in > >> >> >> > >> > > my > >> >> >> > >> > > computer with a drive letter assigned. > >> >> >> > >> > > > >> >> >> > >> > > I tried the external hdd on a friends pc & it worked > >> >> >> > >> > > immediately - > >> >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp > >> >> >> > >> > > on > >> >> >> > >> > > a > >> >> >> > >> > > Dell > >> >> >> > >> > > laptop. > >> >> >> > >> > > > >> >> >> > >> > > I feel I have tried everything & have researched > >> >> >> > >> > > extensively > >> >> >> > >> > > for > >> >> >> > >> > > a > >> >> >> > >> > > solution > >> >> >> > >> > > but to no avail. The attempts have included, > >> >> >> > >> > > > >> >> >> > >> > > 1) Removing the driver & then re-installing it when > >> >> >> > >> > > prompted. > >> >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > >> >> >> > >> > > ensure a > >> >> >> > >> > > letter is available. > >> >> >> > >> > > 3) Trying partitioning, & naming of the external device. > >> >> >> > >> > > 4) I also have tried every usb port on my pc. > >> >> >> > >> > > > >> >> >> > >> > > So, if anyone can help I will be greatly appreciative. My > >> >> >> > >> > > main > >> >> >> > >> > > concern is > >> >> >> > >> > > that no external hdd will function on my pc. Thank you > >> >> >> > >> > > anyone & > >> >> >> > >> > > everyone for your time. > >> >> >> > >> > > > >> >> >> > >> > > Des > >> >> >> > >> > > >> >> >> > >> > Does the external hard drive have its own power supply? If > >> >> >> > >> > you > >> >> >> > >> > are > >> >> >> > >> > expecting it to get power from your laptop, perhaps your > >> >> >> > >> > laptop > >> >> >> > >> > can't > >> >> >> > >> > supply enough. > >> >> >> > >> > > >> >> >> > >> > Malke > >> >> >> > >> > -- > >> >> >> > >> > Elephant Boy Computers > >> >> >> > >> > www.elephantboycomputers.com > >> >> >> > >> > "Don't Panic!" > >> >> >> > >> > MS-MVP Windows - Shell/User > >> >> >> > >> > >> >> >> > >> Yes - It has its own power supply. Also I have since noticed > >> >> >> > >> that > >> >> >> > >> in > >> >> >> > >> computer management, it is not seen as 'removable' instead it > >> >> >> > >> is > >> >> >> > >> seen as > >> >> >> > >> 'basic' - like my internal hard drive. > >> >> >> > >> > >> >> >> > >> P.S, I am past panic & onto frustration! > >> >> >> > >> > >> >> >> > >> Thanks > >> >> >> > >> > > >> >> >> > > >> >> >> > > >> >> >> > > >> >> > >> >> > >> >> > >> > >> > >> > > >
From: R. McCarty on 10 Oct 2005 09:09 SM Bus controller is part of the Intel Chipset package, that is the crux of your problem. You need to download and install the following: http://downloadfinder.intel.com/scripts-df-external/Filter_Results.aspx?strOSs=44&strTypes=DRV,ARC&ProductID=816&OSFullName=Windows*%20XP%20Professional You need the 1st entry in the list. "Des" <Des(a)discussions.microsoft.com> wrote in message news:1F99EF96-32AF-4893-9AC2-0ECD6E71B697(a)microsoft.com... > Hi, > Well the model details are Manufacturer : NEC Electronics > Product : uPD720133, I feel progress is being made but it is odd. I can > now > open the drive from disk management & access the files I put on there - > courtesy of my friend pc. However, there is no access to save to it! > According to device manager - I am missing a drive for SM Bus controller > but > if I go to reinstall it then it says it cannot be reinstalled because > windows > cannot find the necssary software. It may be that this is linked to my cd > drive issue. I am not concerned about the cd as it has dissapeared before > & > I have somehow found it again. > > Thanks, > Des > > "R. McCarty" wrote: > >> The way to avoid the "Lettering" issue is this. Standard conventions >> have physical drives using succeeding letters, C,D,E,F.... Network >> shares use the other end of the Alphabet.(Z,X,Y). For all removable >> devices, give them a drive letter in between (M,N,0). That way all >> drives can be accessed without overwriting existing used letters. >> >> You can control lettering with Disk Management, to access click the >> Start,Run (type) Diskmgmt.Msc [Enter] >> Right Click the Graphical block for the Volume and take "Change >> Driver Letters and Paths". When the option box appears toggle to >> the letter you want to use. Whenever the device is present in the >> hardware profile it will retain/use that letter assignment. >> >> On your removable USB drive, can you turn it over and get the >> actual Model # and post it back here. >> >> Seems like you are making some progress. >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> news:1CAC5504-E07D-4C3F-904B-F1CDA29A1EE3(a)microsoft.com... >> > Thanks, >> > So I have tried that & get as far as manually installing the driver but >> > then >> > my problem is that I do not know where to find the driver in my pc! >> > >> > I believe there is a 'clash' with the usb devices on my pc. I have >> > just >> > installed my digital camera & it took the letter assigned to my cde >> > drive - >> > so now my cd drive has vanished. Time to start laughing! >> > >> > Is there any program you could recommend that may scan & point me in >> > the >> > right direction to resolve these usb issues. Also, where would I find >> > the >> > driver under manual installation. >> > >> > Thanks again, >> > Des >> > >> > "R. McCarty" wrote: >> > >> >> Appreciate the comments, very gracious. Hopefully, "WE" will >> >> find a solution to your problem. >> >> >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... >> >> > Thank you, >> >> > Funny thing is - sometimes there are a select few who really want to >> >> > help >> >> > & >> >> > have knowledge. Looking around this site, I can see you are one of >> >> > those >> >> > select few & finally it seems I am getting some knowledgeable >> >> > advice. >> >> > I will try all the things you have suggested & above all want to >> >> > thank >> >> > you >> >> > for your efforts. As I have said, I have looked around this site & >> >> > can >> >> > see >> >> > that you are helping a lot of people with knowledge so I applaud you >> >> > & >> >> > thank >> >> > you. >> >> > >> >> > I will post back. >> >> > >> >> > Des >> >> > >> >> > "R. McCarty" wrote: >> >> > >> >> >> Sorry for the lag in following up - Busy day, yesterday. I would >> >> >> unplug the external. Open Device Manager, Click View, tic/check >> >> >> "Show Hidden Devices". Expand the Disk drives category. Locate >> >> >> all instances of your Samsung external and uninstall. Next expand >> >> >> the Storage Volumes. Any entries shown slightly diminished (grayed >> >> >> out) Right Click and Uninstall. Finally, make sure there is no >> >> >> category >> >> >> named "Other Devices" and look in Universal Serial Bus Controllers >> >> >> for any devices with a yellow exclamation point or red X. >> >> >> It's possible that when you allowed a driver to be installed it's >> >> >> made >> >> >> an association between that driver and the unique VID that each >> >> >> USB device uses to identify itself to XP. If you re-plug the >> >> >> device >> >> >> DON'T allow it to choose a driver for you. Instead take the manual >> >> >> driver option path. >> >> >> >> >> >> "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... >> >> >> > Oh well, >> >> >> > It seems this problem is an oddity that no one can solve - I have >> >> >> > tried >> >> >> > several sites like this & have had no luck - oh well! Thanks to >> >> >> > those >> >> >> > that >> >> >> > had suggestions. Seems to me though, that unsolved issues should >> >> >> > be >> >> >> > in >> >> >> > a >> >> >> > seperate area - I am certain that now this is so far down the >> >> >> > list >> >> >> > that >> >> >> > no >> >> >> > one will suggest any thing else. >> >> >> > >> >> >> > Thanks anyway >> >> >> > >> >> >> > "Des" wrote: >> >> >> > >> >> >> >> Thanks for your suggestion, >> >> >> >> Yes both the drivers you mention are there. >> >> >> >> Also, the driver that I installed was not necessarily external - >> >> >> >> when >> >> >> >> the >> >> >> >> device was connected, device manager stated that it was not >> >> >> >> configured - >> >> >> >> so I >> >> >> >> configured it by allowing windows to find the driver through the >> >> >> >> internet. >> >> >> >> I hope this helps, thank you in advance for any further >> >> >> >> suggestions >> >> >> >> you >> >> >> >> may >> >> >> >> have. >> >> >> >> Des >> >> >> >> >> >> >> >> "R. McCarty" wrote: >> >> >> >> >> >> >> >> > External USB drives are natively supported by Windows XP. No >> >> >> >> > 3rd- Party driver should have been required. You should open >> >> >> >> > up >> >> >> >> > Device Manager, Expand the Disk Drives category. Double-Click >> >> >> >> > on your USB drive When the details box opens, click the Driver >> >> >> >> > (TAB) and then the Driver Details button. In the box there >> >> >> >> > should >> >> >> >> > be two driver files installed for it. >> >> >> >> > 1. Disk.Sys >> >> >> >> > 2. PartMgr.Sys >> >> >> >> > I would check that information and report back. >> >> >> >> > >> >> >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message >> >> >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... >> >> >> >> > > Sorry but also, >> >> >> >> > > The device is seen in management as a logical device & >> >> >> >> > > 'healthy'. >> >> >> >> > > however, >> >> >> >> > > even when there is a letter assigned - it will not let me >> >> >> >> > > perform >> >> >> >> > > any >> >> >> >> > > action >> >> >> >> > > - it simply says 'the volume does not contain a recognised >> >> >> >> > > file >> >> >> >> > > system. >> >> >> >> > > Please make sure that all the required file system drivers >> >> >> >> > > are >> >> >> >> > > loaded >> >> >> >> > > & >> >> >> >> > > the >> >> >> >> > > volume is not corrupted'. >> >> >> >> > > >> >> >> >> > > The drive has been formatted on my friends pc, there is no >> >> >> >> > > access >> >> >> >> > > to >> >> >> >> > > format >> >> >> >> > > it on mine. >> >> >> >> > > >> >> >> >> > > Thanks again, >> >> >> >> > > Des >> >> >> >> > > >> >> >> >> > > >> >> >> >> > > "Des" wrote: >> >> >> >> > > >> >> >> >> > >> >> >> >> >> > >> >> >> >> >> > >> "Malke" wrote: >> >> >> >> > >> >> >> >> >> > >> > Des wrote: >> >> >> >> > >> > >> >> >> >> > >> > > Hi, >> >> >> >> > >> > > I really hope someone can help because this is driving >> >> >> >> > >> > > me >> >> >> >> > >> > > crazy >> >> >> >> > >> > > & I >> >> >> >> > >> > > hope I am in the correct place. >> >> >> >> > >> > > >> >> >> >> > >> > > I recently purchased a Next 350N external hard drive - >> >> >> >> > >> > > USB >> >> >> >> > >> > > 2.0 >> >> >> >> > >> > > with >> >> >> >> > >> > > Samsung >> >> >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 >> >> >> >> > >> > > laptopwhich >> >> >> >> > >> > > uses >> >> >> >> > >> > > American >> >> >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with >> >> >> >> > >> > > service >> >> >> >> > >> > > pack >> >> >> >> > >> > > 2. >> >> >> >> > >> > > >> >> >> >> > >> > > I connected the device & as prompted I downloaded the >> >> >> >> > >> > > necessary >> >> >> >> > >> > > driver. This I had presumed would make the device >> >> >> >> > >> > > realily >> >> >> >> > >> > > accessible, >> >> >> >> > >> > > however it is seen as a disc drive & the device is >> >> >> >> > >> > > reported >> >> >> >> > >> > > as >> >> >> >> > >> > > working >> >> >> >> > >> > > correctly. >> >> >> >> > >> > > >> >> >> >> > >> > > However, there is no drive letter assigned & when I >> >> >> >> > >> > > open >> >> >> >> > >> > > 'my >> >> >> >> > >> > > computer' >> >> >> >> > >> > > it is >> >> >> >> > >> > > not displayed. I have attempted to name it with a >> >> >> >> > >> > > letter, >> >> >> >> > >> > > but >> >> >> >> > >> > > this >> >> >> >> > >> > > makes no difference. >> >> >> >> > >> > > >> >> >> >> > >> > > Any other usb device I use works perfectly & appears as >> >> >> >> > >> > > expected >> >> >> >> > >> > > in >> >> >> >> > >> > > my >> >> >> >> > >> > > computer with a drive letter assigned. >> >> >> >> > >> > > >> >> >> >> > >> > > I tried the external hdd on a friends pc & it worked >> >> >> >> > >> > > immediately - >> >> >> >> > >> > > absolutely no problems & all was perfect. He too uses >> >> >> >> > >> > > Xp >> >> >> >> > >> > > on >> >> >> >> > >> > > a >> >> >> >> > >> > > Dell >> >> >> >> > >> > > laptop. >> >> >> >> > >> > > >> >> >> >> > >> > > I feel I have tried everything & have researched >> >> >> >> > >> > > extensively >> >> >> >> > >> > > for >> >> >> >> > >> > > a >> >> >> >> > >> > > solution >> >> >> >> > >> > > but to no avail. The attempts have included, >> >> >> >> > >> > > >> >> >> >> > >> > > 1) Removing the driver & then re-installing it when >> >> >> >> > >> > > prompted. >> >> >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives >> >> >> >> > >> > > to >> >> >> >> > >> > > ensure a >> >> >> >> > >> > > letter is available. >> >> >> >> > >> > > 3) Trying partitioning, & naming of the external >> >> >> >> > >> > > device. >> >> >> >> > >> > > 4) I also have tried every usb port on my pc. >> >> >> >> > >> > > >> >> >> >> > >> > > So, if anyone can help I will be greatly appreciative. >> >> >> >> > >> > > My >> >> >> >> > >> > > main >> >> >> >> > >> > > concern is >> >> >> >> > >> > > that no external hdd will function on my pc. Thank you >> >> >> >> > >> > > anyone & >> >> >> >> > >> > > everyone for your time. >> >> >> >> > >> > > >> >> >> >> > >> > > Des >> >> >> >> > >> > >> >> >> >> > >> > Does the external hard drive have its own power supply? >> >> >> >> > >> > If >> >> >> >> > >> > you >> >> >> >> > >> > are >> >> >> >> > >> > expecting it to get power from your laptop, perhaps your >> >> >> >> > >> > laptop >> >> >> >> > >> > can't >> >> >> >> > >> > supply enough. >> >> >> >> > >> > >> >> >> >> > >> > Malke >> >> >> >> > >> > -- >> >> >> >> > >> > Elephant Boy Computers >> >> >> >> > >> > www.elephantboycomputers.com >> >> >> >> > >> > "Don't Panic!" >> >> >> >> > >> > MS-MVP Windows - Shell/User >> >> >> >> > >> >> >> >> >> > >> Yes - It has its own power supply. Also I have since >> >> >> >> > >> noticed >> >> >> >> > >> that >> >> >> >> > >> in >> >> >> >> > >> computer management, it is not seen as 'removable' instead >> >> >> >> > >> it >> >> >> >> > >> is >> >> >> >> > >> seen as >> >> >> >> > >> 'basic' - like my internal hard drive. >> >> >> >> > >> >> >> >> >> > >> P.S, I am past panic & onto frustration! >> >> >> >> > >> >> >> >> >> > >> Thanks >> >> >> >> > >> > >> >> >> >> > >> >> >> >> > >> >> >> >> > >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
From: Des on 10 Oct 2005 09:13
Sorry, I actually think the relevant model details are, Disk Type : Hard drive partition Peripheral Type : USB Manufacturer : SAMSUNG Model : SP1604N I also wonder - the file system for this is stated as NTFS - whereas my pc uses FATS 32 - could this be related? Thanks, Des "R. McCarty" wrote: > Appreciate the comments, very gracious. Hopefully, "WE" will > find a solution to your problem. > > "Des" <Des(a)discussions.microsoft.com> wrote in message > news:25C4F992-897D-4D86-9AB7-2DF3DE720559(a)microsoft.com... > > Thank you, > > Funny thing is - sometimes there are a select few who really want to help > > & > > have knowledge. Looking around this site, I can see you are one of those > > select few & finally it seems I am getting some knowledgeable advice. > > I will try all the things you have suggested & above all want to thank you > > for your efforts. As I have said, I have looked around this site & can > > see > > that you are helping a lot of people with knowledge so I applaud you & > > thank > > you. > > > > I will post back. > > > > Des > > > > "R. McCarty" wrote: > > > >> Sorry for the lag in following up - Busy day, yesterday. I would > >> unplug the external. Open Device Manager, Click View, tic/check > >> "Show Hidden Devices". Expand the Disk drives category. Locate > >> all instances of your Samsung external and uninstall. Next expand > >> the Storage Volumes. Any entries shown slightly diminished (grayed > >> out) Right Click and Uninstall. Finally, make sure there is no category > >> named "Other Devices" and look in Universal Serial Bus Controllers > >> for any devices with a yellow exclamation point or red X. > >> It's possible that when you allowed a driver to be installed it's made > >> an association between that driver and the unique VID that each > >> USB device uses to identify itself to XP. If you re-plug the device > >> DON'T allow it to choose a driver for you. Instead take the manual > >> driver option path. > >> > >> "Des" <Des(a)discussions.microsoft.com> wrote in message > >> news:6F81B378-A99A-415F-8E44-2C4860ACD964(a)microsoft.com... > >> > Oh well, > >> > It seems this problem is an oddity that no one can solve - I have tried > >> > several sites like this & have had no luck - oh well! Thanks to those > >> > that > >> > had suggestions. Seems to me though, that unsolved issues should be in > >> > a > >> > seperate area - I am certain that now this is so far down the list that > >> > no > >> > one will suggest any thing else. > >> > > >> > Thanks anyway > >> > > >> > "Des" wrote: > >> > > >> >> Thanks for your suggestion, > >> >> Yes both the drivers you mention are there. > >> >> Also, the driver that I installed was not necessarily external - when > >> >> the > >> >> device was connected, device manager stated that it was not > >> >> configured - > >> >> so I > >> >> configured it by allowing windows to find the driver through the > >> >> internet. > >> >> I hope this helps, thank you in advance for any further suggestions > >> >> you > >> >> may > >> >> have. > >> >> Des > >> >> > >> >> "R. McCarty" wrote: > >> >> > >> >> > External USB drives are natively supported by Windows XP. No > >> >> > 3rd- Party driver should have been required. You should open up > >> >> > Device Manager, Expand the Disk Drives category. Double-Click > >> >> > on your USB drive When the details box opens, click the Driver > >> >> > (TAB) and then the Driver Details button. In the box there should > >> >> > be two driver files installed for it. > >> >> > 1. Disk.Sys > >> >> > 2. PartMgr.Sys > >> >> > I would check that information and report back. > >> >> > > >> >> > "Des" <Des(a)discussions.microsoft.com> wrote in message > >> >> > news:448FCA8C-6F33-4EB6-93AC-B5748E922E89(a)microsoft.com... > >> >> > > Sorry but also, > >> >> > > The device is seen in management as a logical device & 'healthy'. > >> >> > > however, > >> >> > > even when there is a letter assigned - it will not let me perform > >> >> > > any > >> >> > > action > >> >> > > - it simply says 'the volume does not contain a recognised file > >> >> > > system. > >> >> > > Please make sure that all the required file system drivers are > >> >> > > loaded > >> >> > > & > >> >> > > the > >> >> > > volume is not corrupted'. > >> >> > > > >> >> > > The drive has been formatted on my friends pc, there is no access > >> >> > > to > >> >> > > format > >> >> > > it on mine. > >> >> > > > >> >> > > Thanks again, > >> >> > > Des > >> >> > > > >> >> > > > >> >> > > "Des" wrote: > >> >> > > > >> >> > >> > >> >> > >> > >> >> > >> "Malke" wrote: > >> >> > >> > >> >> > >> > Des wrote: > >> >> > >> > > >> >> > >> > > Hi, > >> >> > >> > > I really hope someone can help because this is driving me > >> >> > >> > > crazy > >> >> > >> > > & I > >> >> > >> > > hope I am in the correct place. > >> >> > >> > > > >> >> > >> > > I recently purchased a Next 350N external hard drive - USB > >> >> > >> > > 2.0 > >> >> > >> > > with > >> >> > >> > > Samsung > >> >> > >> > > 160Gb of memory. I have a Tiny Powerlite G930 laptopwhich > >> >> > >> > > uses > >> >> > >> > > American > >> >> > >> > > Megatrends bios version 080009 s.3. I am using Xp with > >> >> > >> > > service > >> >> > >> > > pack > >> >> > >> > > 2. > >> >> > >> > > > >> >> > >> > > I connected the device & as prompted I downloaded the > >> >> > >> > > necessary > >> >> > >> > > driver. This I had presumed would make the device realily > >> >> > >> > > accessible, > >> >> > >> > > however it is seen as a disc drive & the device is reported > >> >> > >> > > as > >> >> > >> > > working > >> >> > >> > > correctly. > >> >> > >> > > > >> >> > >> > > However, there is no drive letter assigned & when I open 'my > >> >> > >> > > computer' > >> >> > >> > > it is > >> >> > >> > > not displayed. I have attempted to name it with a letter, > >> >> > >> > > but > >> >> > >> > > this > >> >> > >> > > makes no difference. > >> >> > >> > > > >> >> > >> > > Any other usb device I use works perfectly & appears as > >> >> > >> > > expected > >> >> > >> > > in > >> >> > >> > > my > >> >> > >> > > computer with a drive letter assigned. > >> >> > >> > > > >> >> > >> > > I tried the external hdd on a friends pc & it worked > >> >> > >> > > immediately - > >> >> > >> > > absolutely no problems & all was perfect. He too uses Xp on > >> >> > >> > > a > >> >> > >> > > Dell > >> >> > >> > > laptop. > >> >> > >> > > > >> >> > >> > > I feel I have tried everything & have researched extensively > >> >> > >> > > for > >> >> > >> > > a > >> >> > >> > > solution > >> >> > >> > > but to no avail. The attempts have included, > >> >> > >> > > > >> >> > >> > > 1) Removing the driver & then re-installing it when prompted. > >> >> > >> > > 2) Removing additional drives - as in PCMIA card drives to > >> >> > >> > > ensure a > >> >> > >> > > letter is available. > >> >> > >> > > 3) Trying partitioning, & naming of the external device. > >> >> > >> > > 4) I also have tried every usb port on my pc. > >> >> > >> > > > >> >> > >> > > So, if anyone can help I will be greatly appreciative. My > >> >> > >> > > main > >> >> > >> > > concern is > >> >> > >> > > that no external hdd will function on my pc. Thank you > >> >> > >> > > anyone & > >> >> > >> > > everyone for your time. > >> >> > >> > > > >> >> > >> > > Des > >> >> > >> > > >> >> > >> > Does the external hard drive have its own power supply? If you > >> >> > >> > are > >> >> > >> > expecting it to get power from your laptop, perhaps your laptop > >> >> > >> > can't > >> >> > >> > supply enough. > >> >> > >> > > >> >> > >> > Malke > >> >> > >> > -- > >> >> > >> > Elephant Boy Computers > >> >> > >> > www.elephantboycomputers.com > >> >> > >> > "Don't Panic!" > >> >> > >> > MS-MVP Windows - Shell/User > >> >> > >> > >> >> > >> Yes - It has its own power supply. Also I have since noticed > >> >> > >> that > >> >> > >> in > >> >> > >> computer management, it is not seen as 'removable' instead it is > >> >> > >> seen as > >> >> > >> 'basic' - like my internal hard drive. > >> >> > >> > >> >> > >> P.S, I am past panic & onto frustration! > >> >> > >> > >> >> > >> Thanks > >> >> > >> > > >> >> > > >> >> > > >> >> > > >> > >> > >> > > > |