From: John on
Hi

sbs 2003 standard.Tried installing KB961143 several times but it fails
without any obvious reason. What is the problem and how can I get the update
installed?

Thanks

Regards


From: Susan Bradley on
John wrote:
> Hi
>
> sbs 2003 standard.Tried installing KB961143 several times but it fails
> without any obvious reason. What is the problem and how can I get the update
> installed?
>
> Thanks
>
> Regards
>
>
>
You must have .NET Framework 2.0 installed before you apply this update.

What does the 961143.log file say?
From: John on
Hi Susan

..net 2.0 sp2, .net 3.0 sp2, .net 3.5 sp1 already installed. 961143.log
below.

Many Thanks

Regards

0.328: 2010/01/18 07:07:25.419 (local)
0.328:
C:\WINDOWS\SoftwareDistribution\Download\e9c5653eb70cfd3ddc674937b874557d\update\update.exe
(version 6.3.14.0)
0.328: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.328: Hotfix started with following command line: -q /Z
/ParentInfo:c8d47fe9f2ffdb49a371d2e80314ba62
0.406: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with
error 0x2
0.437: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB961143 is not
Present
0.437: Condition succeeded for section ChkInstalled.Section in Line 1 of
PreRequisite
0.468: Return Value From IsSbs2003 = 1
0.468: IsSbs2003 returned value( 0x1 ) which is Equal To 0x1
0.468: Condition succeeded for section ChkSBS.Section in Line 2 of
PreRequisite
0.468: ServicePackNumber is Present
0.468: SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber is Equal To
Specified Value
0.468: Condition succeeded for section ChkSBSSP.Section in Line 3 of
PreRequisite
0.468: SOFTWARE\Microsoft\.NETFramework\policy\v2.0 is Present
0.468: Condition succeeded for section ChkCLR20.Section in Line 4 of
PreRequisite
0.468: LangID is Present
0.468: SOFTWARE\Microsoft\SmallBusinessServer\LangID is Equal To Specified
Value
0.468: Condition succeeded for section ChkLang.Section in Line 5 of
PreRequisite
3.000: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
error 0x2
3.000: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
error 0x2
3.015: ---- Old Information In The Registry ------
3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll
3.015: Destination:
3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll
3.015: Destination:
3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
3.015: Destination:
3.015: Source:C:\WINDOWS\$NtUninstallKB961143$
3.015: Destination:
3.015: Source:c:\windows\$hf_mig$
3.015: Destination:
3.031: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000001_.tmp.dll
(6.3.14.0)
3.031: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000005_.tmp.dll
(6.3.14.0)
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$
3.062: Destination:
3.062: Source:c:\windows\$hf_mig$
3.062: Destination:
3.062: ---- New Information In The Registry ------
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$
3.062: Destination:
3.062: Source:c:\windows\$hf_mig$
3.062: Destination:
3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000001_.tmp.dll
(6.3.14.0)
3.062: Destination:
3.078: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000005_.tmp.dll
(6.3.14.0)
3.078: Destination:
3.078: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
3.078: Destination:
3.078: Source:C:\WINDOWS\$NtUninstallKB961143$
3.078: Destination:
3.078: Source:c:\windows\$hf_mig$
3.078: Destination:
3.078: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with
error 0x2
3.078: SetProductTypes: InfProductBuildType=BuildType.IL
3.078: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.140: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\update\update.inf
failed
3.140: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB961143$
3.156: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
3.156: BuildCabinetManifest: update.url absent
3.156: Starting AnalyzeComponents
3.156: AnalyzePhaseZero used 0 ticks
3.156: OEM file scan used 0 ticks
3.156: AnalyzePhaseOne: used 0 ticks
3.156: AnalyzeComponents: Hotpatch analysis disabled; skipping.
3.156: AnalyzeComponents: Hotpatching is disabled.
3.172: AnalyzePhaseTwo used 16 ticks
3.172: AnalyzePhaseThree used 0 ticks
3.172: AnalyzePhaseFive used 0 ticks
3.172: AnalyzePhaseSix used 0 ticks
3.172: AnalyzeComponents used 16 ticks
3.172: Downloading 0 files
3.172: bPatchMode = FALSE
3.172: Inventory complete: ReturnStatus=0, 32 ticks
3.172: Num Ticks for invent : 32
3.172: Allocation size of drive C: is 512 bytes, free space = 13502607872
bytes
3.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
3.172: Drive C: free 12877MB req: 5MB w/uninstall: NOT CALCULATED.
3.172: CabinetBuild complete
3.172: Num Ticks for Cabinet build : 0
3.172: DynamicStrings section not defined or empty.
3.187: FileInUse:: Detection disabled.
4.187: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
4.203: Num Ticks for Backup : 1031
4.406: Num Ticks for creating uninst inf : 203
4.422: Registering Uninstall Program for -> KB961143, KB961143 , 0x0
4.422: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
0xe0000102
4.515: PFE2: Not avoiding Per File Exceptions.
4.578: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB961143.cat
with error 0x57
4.687: Copied file:
C:\WINDOWS\$NtUninstallKB961143$\spuninst\SetAuthProviders.exe
4.812: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\
4.812: Num Ticks for Copying files : 406
4.828: Num Ticks for Reg update and deleting 0 size files : 16
4.828: Starting process: SetAuthProviders.exe /install
4.828: Working directory: C:\WINDOWS\$NtUninstallKB961143$\spuninst
6.797: Return Code = 4294967295
6.797: DoInstallation:RunInfProcesses for ProcessesToRun Failed
6.797: KB961143 Setup encountered an error: An error in updating your
system has occurred.
6.890: An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made.
6.890: Starting process:
C:\WINDOWS\$NtUninstallKB961143$\spuninst\spuninst.exe /~ -q -z
8.640: Software Update Rollback has completed successfully. The original
error message was: 0x1


"Susan Bradley" <sbradcpa(a)pacbell.net> wrote in message
news:%23j9kIRBmKHA.2160(a)TK2MSFTNGP02.phx.gbl...
> John wrote:
>> Hi
>>
>> sbs 2003 standard.Tried installing KB961143 several times but it fails
>> without any obvious reason. What is the problem and how can I get the
>> update installed?
>>
>> Thanks
>>
>> Regards
>>
>>
>>
> You must have .NET Framework 2.0 installed before you apply this update.
>
> What does the 961143.log file say?


From: Bill Sanderson on
Have you downloaded it as an individual patch, and run that? If you go to
WU History, and click on the failed patch, that should get you to the
download location. This works most of the time for me.

I.E. get it from the download center, not through WU/AU/WSUS.

"John" <info(a)nospam.infovis.co.uk> wrote in message
news:OqiCP3AmKHA.3840(a)TK2MSFTNGP06.phx.gbl...
> Hi
>
> sbs 2003 standard.Tried installing KB961143 several times but it fails
> without any obvious reason. What is the problem and how can I get the
> update installed?
>
> Thanks
>
> Regards
>
>
From: Susan Bradley on
John wrote:
> Hi Susan
>
> .net 2.0 sp2, .net 3.0 sp2, .net 3.5 sp1 already installed. 961143.log
> below.
>
> Many Thanks
>
> Regards
>
> 0.328: 2010/01/18 07:07:25.419 (local)
> 0.328:
> C:\WINDOWS\SoftwareDistribution\Download\e9c5653eb70cfd3ddc674937b874557d\update\update.exe
> (version 6.3.14.0)
> 0.328: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 0.328: Hotfix started with following command line: -q /Z
> /ParentInfo:c8d47fe9f2ffdb49a371d2e80314ba62
> 0.406: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with
> error 0x2
> 0.437: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB961143 is not
> Present
> 0.437: Condition succeeded for section ChkInstalled.Section in Line 1 of
> PreRequisite
> 0.468: Return Value From IsSbs2003 = 1
> 0.468: IsSbs2003 returned value( 0x1 ) which is Equal To 0x1
> 0.468: Condition succeeded for section ChkSBS.Section in Line 2 of
> PreRequisite
> 0.468: ServicePackNumber is Present
> 0.468: SOFTWARE\Microsoft\SmallBusinessServer\ServicePackNumber is Equal To
> Specified Value
> 0.468: Condition succeeded for section ChkSBSSP.Section in Line 3 of
> PreRequisite
> 0.468: SOFTWARE\Microsoft\.NETFramework\policy\v2.0 is Present
> 0.468: Condition succeeded for section ChkCLR20.Section in Line 4 of
> PreRequisite
> 0.468: LangID is Present
> 0.468: SOFTWARE\Microsoft\SmallBusinessServer\LangID is Equal To Specified
> Value
> 0.468: Condition succeeded for section ChkLang.Section in Line 5 of
> PreRequisite
> 3.000: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with
> error 0x2
> 3.000: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with
> error 0x2
> 3.015: ---- Old Information In The Registry ------
> 3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll
> 3.015: Destination:
> 3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll
> 3.015: Destination:
> 3.015: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
> 3.015: Destination:
> 3.015: Source:C:\WINDOWS\$NtUninstallKB961143$
> 3.015: Destination:
> 3.015: Source:c:\windows\$hf_mig$
> 3.015: Destination:
> 3.031: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000001_.tmp.dll
> (6.3.14.0)
> 3.031: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000005_.tmp.dll
> (6.3.14.0)
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$
> 3.062: Destination:
> 3.062: Source:c:\windows\$hf_mig$
> 3.062: Destination:
> 3.062: ---- New Information In The Registry ------
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000000_.tmp.dll
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000003_.tmp.dll
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$
> 3.062: Destination:
> 3.062: Source:c:\windows\$hf_mig$
> 3.062: Destination:
> 3.062: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000001_.tmp.dll
> (6.3.14.0)
> 3.062: Destination:
> 3.078: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst\_000005_.tmp.dll
> (6.3.14.0)
> 3.078: Destination:
> 3.078: Source:C:\WINDOWS\$NtUninstallKB961143$\spuninst
> 3.078: Destination:
> 3.078: Source:C:\WINDOWS\$NtUninstallKB961143$
> 3.078: Destination:
> 3.078: Source:c:\windows\$hf_mig$
> 3.078: Destination:
> 3.078: In Function GetReleaseSet, line 1193, RegQueryValueEx failed with
> error 0x2
> 3.078: SetProductTypes: InfProductBuildType=BuildType.IL
> 3.078: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 3.140: DoInstallation: FetchSourceURL for
> c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\update\update.inf
> failed
> 3.140: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB961143$
> 3.156: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 3.156: BuildCabinetManifest: update.url absent
> 3.156: Starting AnalyzeComponents
> 3.156: AnalyzePhaseZero used 0 ticks
> 3.156: OEM file scan used 0 ticks
> 3.156: AnalyzePhaseOne: used 0 ticks
> 3.156: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 3.156: AnalyzeComponents: Hotpatching is disabled.
> 3.172: AnalyzePhaseTwo used 16 ticks
> 3.172: AnalyzePhaseThree used 0 ticks
> 3.172: AnalyzePhaseFive used 0 ticks
> 3.172: AnalyzePhaseSix used 0 ticks
> 3.172: AnalyzeComponents used 16 ticks
> 3.172: Downloading 0 files
> 3.172: bPatchMode = FALSE
> 3.172: Inventory complete: ReturnStatus=0, 32 ticks
> 3.172: Num Ticks for invent : 32
> 3.172: Allocation size of drive C: is 512 bytes, free space = 13502607872
> bytes
> 3.172: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 3.172: Drive C: free 12877MB req: 5MB w/uninstall: NOT CALCULATED.
> 3.172: CabinetBuild complete
> 3.172: Num Ticks for Cabinet build : 0
> 3.172: DynamicStrings section not defined or empty.
> 3.187: FileInUse:: Detection disabled.
> 4.187: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 4.203: Num Ticks for Backup : 1031
> 4.406: Num Ticks for creating uninst inf : 203
> 4.422: Registering Uninstall Program for -> KB961143, KB961143 , 0x0
> 4.422: LoadFileQueues: UpdSpGetSourceFileLocation for halmacpi.dll failed:
> 0xe0000102
> 4.515: PFE2: Not avoiding Per File Exceptions.
> 4.578: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB961143.cat
> with error 0x57
> 4.687: Copied file:
> C:\WINDOWS\$NtUninstallKB961143$\spuninst\SetAuthProviders.exe
> 4.812: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\e9c5653eb70cfd3ddc674937b874557d\
> 4.812: Num Ticks for Copying files : 406
> 4.828: Num Ticks for Reg update and deleting 0 size files : 16
> 4.828: Starting process: SetAuthProviders.exe /install
> 4.828: Working directory: C:\WINDOWS\$NtUninstallKB961143$\spuninst
> 6.797: Return Code = 4294967295
> 6.797: DoInstallation:RunInfProcesses for ProcessesToRun Failed
> 6.797: KB961143 Setup encountered an error: An error in updating your
> system has occurred.
> 6.890: An error in updating your system has occurred.
>
> Select 'OK' to undo the changes that have been made.
> 6.890: Starting process:
> C:\WINDOWS\$NtUninstallKB961143$\spuninst\spuninst.exe /~ -q -z
> 8.640: Software Update Rollback has completed successfully. The original
> error message was: 0x1
>
>
> "Susan Bradley" <sbradcpa(a)pacbell.net> wrote in message
> news:%23j9kIRBmKHA.2160(a)TK2MSFTNGP02.phx.gbl...
>
>> John wrote:
>>
>>> Hi
>>>
>>> sbs 2003 standard.Tried installing KB961143 several times but it fails
>>> without any obvious reason. What is the problem and how can I get the
>>> update installed?
>>>
>>> Thanks
>>>
>>> Regards
>>>
>>>
>>>
>>>
>> You must have .NET Framework 2.0 installed before you apply this update.
>>
>> What does the 961143.log file say?
>>
>
>
>
By any chance did you uninstall SharePoint?