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From: Enzo on 28 Apr 2010 14:03 per your questions: > Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? > I have Vista Ultimate SP2 + all security updates. I have Office 2007 installed and I was installing the update in preperation for Office 2010. > > Was KB980248 offered & eventually installed via Windows Update or did you > (attempt to) install it manually? It was offered as a Windows Update. I installed it via the WUS window by clicking Install Update. Then, at 3am when I have updates scheduled, it kicked off and attempted to install it a second time because when I did the install it failed. It was successfull at the 3am automatic > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? > I am using Microsoft Security Essentials and whatever is available in Windows and no 3rd party. > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > I used to have the AVS Trial because I thought I had malware and ended up being a different Microsoft Issue. AVS has been uninstalled for about a month. -Enzo ========================================= "PA Bear [MS MVP]" wrote: > Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? > > Was KB980248 offered & eventually installed via Windows Update or did you > (attempt to) install it manually? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > > Office 2010 (Beta) Support Forums > http://social.technet.microsoft.com/Forums/en/office2010/threads > > > Enzo wrote: > > I was installed Update for Windows Vista (KB980248). After the install, > > the > > machine rebooted. The install failed and I recieved error 800700C1. It > > was > > midnight so I threw up my hands and went to bed. > > > > At 3am, Windows Update ran automatically, and this time it said it > > succeeded > > but it definately did not reboot. > > > > The update was done using a "Standard" user with no administration rights. > > > > When I startup IE 8, no fonts appear. When I startup Word, it says is > > cannot find any fonts and throws an out of memory error loading fonts. > > Other portions of windows are also turning up blank because of the lack of > > fonts!!!! > > > > Obviously, there is a permission problem!!!! > > > > When I login as a local admin, everything seems to work (this is how I am > > able to write this post). Problem is, I have several "standard" users > > setup for various family members that I do not trust to run as Admin. > > > > I tried searching, but either its too early or this problem is unique to > > me > > but I cannot find any information regarding this problem anywhere. > > > > How can I undo what this update was suppose to have done? I just want to > > run my standard users and I don't care about Office 2010! I don't know > > there is a restore point because this was suppost to be a permission > > change. > > > > Anyway, really frustrated right now and hope someone can help! > > . >
From: PA Bear [MS MVP] on 28 Apr 2010 15:41 > I used to have the AVS Trial because I thought I had malware and ended up > being a different Microsoft Issue. Did you mean a free-trial version of AVG AntiVirus or AVG Internet Security? What anti-virus application was installed before you installed that free trial? When (approx. date) did you install the free trial? Had the free-trial period already expired by the time you uninstalled it? When (approx. date) did you install Microsoft Security Essentials (MSE)? What anti-virus application was installed before you installed MSE (e.g., the AVG free trial)? Repost: Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? See... Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean up my already-infected computer? http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 Enzo wrote: > per your questions: > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >> > I have Vista Ultimate SP2 + all security updates. I have Office 2007 > installed and I was installing the update in preperation for Office 2010. > >> Was KB980248 offered & eventually installed via Windows Update or did you >> (attempt to) install it manually? > > It was offered as a Windows Update. I installed it via the WUS window by > clicking Install Update. Then, at 3am when I have updates scheduled, it > kicked off and attempted to install it a second time because when I did > the > install it failed. It was successfull at the 3am automatic > >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> > I am using Microsoft Security Essentials and whatever is available in > Windows and no 3rd party. > >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> > I used to have the AVS Trial because I thought I had malware and ended up > being a different Microsoft Issue. AVS has been uninstalled for about a > month. > > ========================================= > > "PA Bear [MS MVP]" wrote: > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >> >> Was KB980248 offered & eventually installed via Windows Update or did you >> (attempt to) install it manually? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> >> Office 2010 (Beta) Support Forums >> http://social.technet.microsoft.com/Forums/en/office2010/threads >> >> >> Enzo wrote: >>> I was installed Update for Windows Vista (KB980248). After the install, >>> the >>> machine rebooted. The install failed and I recieved error 800700C1. It >>> was >>> midnight so I threw up my hands and went to bed. >>> >>> At 3am, Windows Update ran automatically, and this time it said it >>> succeeded >>> but it definately did not reboot. >>> >>> The update was done using a "Standard" user with no administration >>> rights. >>> >>> When I startup IE 8, no fonts appear. When I startup Word, it says is >>> cannot find any fonts and throws an out of memory error loading fonts. >>> Other portions of windows are also turning up blank because of the lack >>> of >>> fonts!!!! >>> >>> Obviously, there is a permission problem!!!! >>> >>> When I login as a local admin, everything seems to work (this is how I >>> am >>> able to write this post). Problem is, I have several "standard" users >>> setup for various family members that I do not trust to run as Admin. >>> >>> I tried searching, but either its too early or this problem is unique to >>> me >>> but I cannot find any information regarding this problem anywhere. >>> >>> How can I undo what this update was suppose to have done? I just want >>> to >>> run my standard users and I don't care about Office 2010! I don't know >>> there is a restore point because this was suppost to be a permission >>> change. >>> >>> Anyway, really frustrated right now and hope someone can help! >> >> .
From: Enzo on 28 Apr 2010 17:00 > > I used to have the AVS Trial because I thought I had malware and ended up > > being a different Microsoft Issue. > > Did you mean a free-trial version of AVG AntiVirus or AVG Internet Security? > AVG AntiVirus 9.0 > What anti-virus application was installed before you installed that free > trial? > Microsoft Security Essentials > When (approx. date) did you install the free trial? > About 30 to 45 days ago > Had the free-trial period already expired by the time you uninstalled it? > No, I downloaded and installed it on the same day > When (approx. date) did you install Microsoft Security Essentials (MSE)? > The same day the trial period of AVG had expired. I removed AVG and installed MSE > What anti-virus application was installed before you installed MSE (e.g., > the AVG free trial)? > None. My computer came without any AntiVirus. I was part of the MSE Beta > Repost: Did a Norton or McAfee free-trial come preinstalled on the computer > when you bought it? > No, nothing came installed Perhaps this is just me, but my computer worked fine before the update and I had just finished a paper for work. Then I installed the update and now I have no fonts as a "standard" user. HOWEVER, if I run as local Administartor everything works fine. What does the AntiVirus have to do with my Fonts and the Font permission upgrade? -Enzo ====================================== "PA Bear [MS MVP]" wrote: > > I used to have the AVS Trial because I thought I had malware and ended up > > being a different Microsoft Issue. > > Did you mean a free-trial version of AVG AntiVirus or AVG Internet Security? > > What anti-virus application was installed before you installed that free > trial? > > When (approx. date) did you install the free trial? > > Had the free-trial period already expired by the time you uninstalled it? > > When (approx. date) did you install Microsoft Security Essentials (MSE)? > > What anti-virus application was installed before you installed MSE (e.g., > the AVG free trial)? > > Repost: Did a Norton or McAfee free-trial come preinstalled on the computer > when you bought it? > > See... > > Can I install Microsoft Security Essentials [or any other > anti-virus/anti-spyware application] to clean up my already-infected > computer? > http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 > > > > Enzo wrote: > > per your questions: > > > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? > >> > > I have Vista Ultimate SP2 + all security updates. I have Office 2007 > > installed and I was installing the update in preperation for Office 2010. > > > >> Was KB980248 offered & eventually installed via Windows Update or did you > >> (attempt to) install it manually? > > > > It was offered as a Windows Update. I installed it via the WUS window by > > clicking Install Update. Then, at 3am when I have updates scheduled, it > > kicked off and attempted to install it a second time because when I did > > the > > install it failed. It was successfull at the 3am automatic > > > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > > I am using Microsoft Security Essentials and whatever is available in > > Windows and no 3rd party. > > > >> Has a(another) Norton or McAfee application ever been installed on the > >> computer (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > >> > > I used to have the AVS Trial because I thought I had malware and ended up > > being a different Microsoft Issue. AVS has been uninstalled for about a > > month. > > > > ========================================= > > > > "PA Bear [MS MVP]" wrote: > > > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? > >> > >> Was KB980248 offered & eventually installed via Windows Update or did you > >> (attempt to) install it manually? > >> > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > >> Has a(another) Norton or McAfee application ever been installed on the > >> computer (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > >> > >> Office 2010 (Beta) Support Forums > >> http://social.technet.microsoft.com/Forums/en/office2010/threads > >> > >> > >> Enzo wrote: > >>> I was installed Update for Windows Vista (KB980248). After the install, > >>> the > >>> machine rebooted. The install failed and I recieved error 800700C1. It > >>> was > >>> midnight so I threw up my hands and went to bed. > >>> > >>> At 3am, Windows Update ran automatically, and this time it said it > >>> succeeded > >>> but it definately did not reboot. > >>> > >>> The update was done using a "Standard" user with no administration > >>> rights. > >>> > >>> When I startup IE 8, no fonts appear. When I startup Word, it says is > >>> cannot find any fonts and throws an out of memory error loading fonts. > >>> Other portions of windows are also turning up blank because of the lack > >>> of > >>> fonts!!!! > >>> > >>> Obviously, there is a permission problem!!!! > >>> > >>> When I login as a local admin, everything seems to work (this is how I > >>> am > >>> able to write this post). Problem is, I have several "standard" users > >>> setup for various family members that I do not trust to run as Admin. > >>> > >>> I tried searching, but either its too early or this problem is unique to > >>> me > >>> but I cannot find any information regarding this problem anywhere. > >>> > >>> How can I undo what this update was suppose to have done? I just want > >>> to > >>> run my standard users and I don't care about Office 2010! I don't know > >>> there is a restore point because this was suppost to be a permission > >>> change. > >>> > >>> Anyway, really frustrated right now and hope someone can help! > >> > >> . > > . >
From: PA Bear [MS MVP] on 28 Apr 2010 17:28 When (approx. date) did you purchase the computer? The AVG free-trial had already expired when you reinstalled MSE, yes? May I ask why you'd uninstalled MSE and then installed the AVG free-trial? (I presume you didn't have both of them installed at the same time, right?) > ...What does the AntiVirus have to do > with my Fonts and the Font permission upgrade? I suspect the User Accounts without Admin privileges may have been damaged/corrupted by AVG...or even possibly gotten infected while the AVG free-trial was installed or after the free-trial period had expired but before you got MSE (re)installed. Enzo wrote: >>> I used to have the AVS Trial because I thought I had malware and ended >>> up >>> being a different Microsoft Issue. >> >> Did you mean a free-trial version of AVG AntiVirus or AVG Internet >> Security? >> > AVG AntiVirus 9.0 > > >> What anti-virus application was installed before you installed that free >> trial? >> > Microsoft Security Essentials > > >> When (approx. date) did you install the free trial? >> > About 30 to 45 days ago > > >> Had the free-trial period already expired by the time you uninstalled it? >> > No, I downloaded and installed it on the same day > > >> When (approx. date) did you install Microsoft Security Essentials (MSE)? >> > The same day the trial period of AVG had expired. I removed AVG and > installed MSE > > > >> What anti-virus application was installed before you installed MSE (e.g., >> the AVG free trial)? >> > None. My computer came without any AntiVirus. I was part of the MSE Beta > > >> Repost: Did a Norton or McAfee free-trial come preinstalled on the >> computer >> when you bought it? >> > No, nothing came installed > > Perhaps this is just me, but my computer worked fine before the update and > I > had just finished a paper for work. Then I installed the update and now I > have no fonts as a "standard" user. HOWEVER, if I run as local > Administartor everything works fine. What does the AntiVirus have to do > with my Fonts and the Font permission upgrade? > > -Enzo > > ====================================== > > "PA Bear [MS MVP]" wrote: > >>> I used to have the AVS Trial because I thought I had malware and ended >>> up >>> being a different Microsoft Issue. >> >> Did you mean a free-trial version of AVG AntiVirus or AVG Internet >> Security? >> >> What anti-virus application was installed before you installed that free >> trial? >> >> When (approx. date) did you install the free trial? >> >> Had the free-trial period already expired by the time you uninstalled it? >> >> When (approx. date) did you install Microsoft Security Essentials (MSE)? >> >> What anti-virus application was installed before you installed MSE (e.g., >> the AVG free trial)? >> >> Repost: Did a Norton or McAfee free-trial come preinstalled on the >> computer >> when you bought it? >> >> See... >> >> Can I install Microsoft Security Essentials [or any other >> anti-virus/anti-spyware application] to clean up my already-infected >> computer? >> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 >> >> >> >> Enzo wrote: >>> per your questions: >>> >>>> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >>>> >>> I have Vista Ultimate SP2 + all security updates. I have Office 2007 >>> installed and I was installing the update in preperation for Office >>> 2010. >>> >>>> Was KB980248 offered & eventually installed via Windows Update or did >>>> you >>>> (attempt to) install it manually? >>> >>> It was offered as a Windows Update. I installed it via the WUS window >>> by >>> clicking Install Update. Then, at 3am when I have updates scheduled, it >>> kicked off and attempted to install it a second time because when I did >>> the >>> install it failed. It was successfull at the 3am automatic >>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>> I am using Microsoft Security Essentials and whatever is available in >>> Windows and no 3rd party. >>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought >>>> it)? >>>> >>> I used to have the AVS Trial because I thought I had malware and ended >>> up >>> being a different Microsoft Issue. AVS has been uninstalled for about a >>> month. >>> >>> ========================================= >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >>>> >>>> Was KB980248 offered & eventually installed via Windows Update or did >>>> you >>>> (attempt to) install it manually? >>>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought >>>> it)? >>>> >>>> Office 2010 (Beta) Support Forums >>>> http://social.technet.microsoft.com/Forums/en/office2010/threads >>>> >>>> >>>> Enzo wrote: >>>>> I was installed Update for Windows Vista (KB980248). After the >>>>> install, >>>>> the >>>>> machine rebooted. The install failed and I recieved error 800700C1. >>>>> It >>>>> was >>>>> midnight so I threw up my hands and went to bed. >>>>> >>>>> At 3am, Windows Update ran automatically, and this time it said it >>>>> succeeded >>>>> but it definately did not reboot. >>>>> >>>>> The update was done using a "Standard" user with no administration >>>>> rights. >>>>> >>>>> When I startup IE 8, no fonts appear. When I startup Word, it says is >>>>> cannot find any fonts and throws an out of memory error loading fonts. >>>>> Other portions of windows are also turning up blank because of the >>>>> lack >>>>> of >>>>> fonts!!!! >>>>> >>>>> Obviously, there is a permission problem!!!! >>>>> >>>>> When I login as a local admin, everything seems to work (this is how I >>>>> am >>>>> able to write this post). Problem is, I have several "standard" >>>>> users >>>>> setup for various family members that I do not trust to run as Admin. >>>>> >>>>> I tried searching, but either its too early or this problem is unique >>>>> to >>>>> me >>>>> but I cannot find any information regarding this problem anywhere. >>>>> >>>>> How can I undo what this update was suppose to have done? I just want >>>>> to >>>>> run my standard users and I don't care about Office 2010! I don't >>>>> know >>>>> there is a restore point because this was suppost to be a permission >>>>> change. >>>>> >>>>> Anyway, really frustrated right now and hope someone can help! >>>> >>>> . >> >> .
From: PA Bear [MS MVP] on 28 Apr 2010 18:08
> It was offered as a Windows Update. I installed it via the WUS window by > clicking Install Update. Enzo, does the computer update via WSUS? [1] ============== [1] Windows Server Update Services http://technet.microsoft.com/en-us/wsus/default.aspx Enzo wrote: > per your questions: > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >> > I have Vista Ultimate SP2 + all security updates. I have Office 2007 > installed and I was installing the update in preperation for Office 2010. > > >> >> Was KB980248 offered & eventually installed via Windows Update or did you >> (attempt to) install it manually? > > It was offered as a Windows Update. I installed it via the WUS window by > clicking Install Update. Then, at 3am when I have updates scheduled, it > kicked off and attempted to install it a second time because when I did > the > install it failed. It was successfull at the 3am automatic > > >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> > I am using Microsoft Security Essentials and whatever is available in > Windows and no 3rd party. > > >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> > I used to have the AVS Trial because I thought I had malware and ended up > being a different Microsoft Issue. AVS has been uninstalled for about a > month. > > > -Enzo > > ========================================= > > "PA Bear [MS MVP]" wrote: > >> Are you running Vista SP1 or Vista SP2? Is Office 2010 installed? >> >> Was KB980248 offered & eventually installed via Windows Update or did you >> (attempt to) install it manually? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> >> Office 2010 (Beta) Support Forums >> http://social.technet.microsoft.com/Forums/en/office2010/threads >> >> >> Enzo wrote: >>> I was installed Update for Windows Vista (KB980248). After the install, >>> the >>> machine rebooted. The install failed and I recieved error 800700C1. It >>> was >>> midnight so I threw up my hands and went to bed. >>> >>> At 3am, Windows Update ran automatically, and this time it said it >>> succeeded >>> but it definately did not reboot. >>> >>> The update was done using a "Standard" user with no administration >>> rights. >>> >>> When I startup IE 8, no fonts appear. When I startup Word, it says is >>> cannot find any fonts and throws an out of memory error loading fonts. >>> Other portions of windows are also turning up blank because of the lack >>> of >>> fonts!!!! >>> >>> Obviously, there is a permission problem!!!! >>> >>> When I login as a local admin, everything seems to work (this is how I >>> am >>> able to write this post). Problem is, I have several "standard" users >>> setup for various family members that I do not trust to run as Admin. >>> >>> I tried searching, but either its too early or this problem is unique to >>> me >>> but I cannot find any information regarding this problem anywhere. >>> >>> How can I undo what this update was suppose to have done? I just want >>> to >>> run my standard users and I don't care about Office 2010! I don't know >>> there is a restore point because this was suppost to be a permission >>> change. >>> >>> Anyway, really frustrated right now and hope someone can help! >> >> . |