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From: "Brandy Nee [MSFT]" on 29 Jun 2006 05:57
Hello Neil,

Thank you for posting back. Sorry to keep you waiting since I was ill
yesterday.

I need to confirm with you if you have contacted our PSS to download
hotfix915331?

I understand that you cannot run the command to stop the VSS service. In
this case, please go to the Service console (services.msc), right click
"Volume Shadow Copy Service" and select stop. Can you stop the VSS in this
method? If no, what is the exact error message you encounter? Please type
the full content of the error message word by word to the Newsgroup. if you
can stop VSS, please continue performing the suggestions in my previous
reply to register those .dll files.

I reviewed the whole thread, in your previous reply, you mentioned "But I'm
not actually trying to back up SQL Server, which is why I suggested
uninstalling it". Do you mean you have SQL install?

If you have SQL Server, please make sure the system account is a member of
the SQL Administrators group.

Also, since you have SBS 2K3 SP1 installed, please reinstall COM+ to see
how the issue goes:

1. Backup and then delete HKEY_LOCAL_MACHINE\Software\Microsoft\COM3
2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll. Be
sure to use the tilde.
3. Boot to normal mode and in Control Panel, open the Add or Remove
Programs tool, and then open the Add/Remove Windows Components tool. Do not
make any changes, just click "Next". This reinstalls COM+.

Please take your time to perform the steps. If you have any further
updates, please feel free to let me know. I am looking forward to your
reply!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>>Date: Wed, 28 Jun 2006 12:27:59 +0100
>>From: Neil Rashbrook <neil(a)parkwaycc.co.uk>
>>User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040113 Netscape7/7.05
>>X-Accept-Language: en-gb, en, en-us
>>MIME-Version: 1.0
>>Subject: Re: VSS event 6013
>>References: <eDNHNmElGHA.896(a)TK2MSFTNGP04.phx.gbl>
<QBB2aSPlGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
<e8NseltlGHA.4076(a)TK2MSFTNGP03.phx.gbl>
<0BBvDsOmGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
>>In-Reply-To: <0BBvDsOmGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
>>Content-Type: text/plain; charset=us-ascii; format=flowed
>>Content-Transfer-Encoding: 7bit
>>Message-ID: <#UDKsXqmGHA.4816(a)TK2MSFTNGP03.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: parkwaycs-218.adsl.newnet.co.uk 80.175.250.218
>>Lines: 1
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP03.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:277923
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Brandy Nee [MSFT] wrote:
>>
>>>Net stop vss
>>>
>>>
>>The Volume Shadow Copy service could not be stopped.
>>
>>>1. On the server, run "eventvwr" (without quotation marks), check
whether there are any errors. If yes, double click it, click the Copy
button and paste the full content to the Newsgroup.
>>>
>>>2. Can you manually run NTbackup to SBS Server Local Hard Disk?
>>>
>>No. As long as I try to back up the system state, then either way
>>produces the following events:
>>
>>Event Type: Information
>>Event Source: NTBackup
>>Event Category: None
>>Event ID: 8018
>>Date: 28/06/2006
>>Time: 12:00:10
>>User: N/A
>>Computer: #########
>>Description:
>>Begin Operation
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>
>>Event Type: Information
>>Event Source: ESENT
>>Event Category: Logging/Recovery
>>Event ID: 210
>>Date: 28/06/2006
>>Time: 12:00:10
>>User: N/A
>>Computer: #########
>>Description:
>>certsrv.exe (656) A full backup is starting.
>>
>>Event Type: Error
>>Event Source: ESENT
>>Event Category: Logging/Recovery
>>Event ID: 215
>>Date: 28/06/2006
>>Time: 12:00:10
>>User: N/A
>>Computer: #########
>>Description:
>>certsrv.exe (656) The backup has been stopped because it was halted by
the client or the connection with the client failed.
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>
>>Event Type: Error
>>Event Source: NTBackup
>>Event Category: None
>>Event ID: 8019
>>Date: 28/06/2006
>>Time: 12:05:10
>>User: N/A
>>Computer: #########
>>Description:
>>End Operation: Warnings or errors were encountered.
>>Consult the backup report for more details.
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>
>>The VSS events are then logged some time later, they all look like this:
>>Event Type: Error
>>Event Source: VSS
>>Event Category: None
>>Event ID: 6013
>>Date: 28/06/2006
>>Time: 12:20:15
>>User: N/A
>>Computer: #########
>>Description:
>>Sqllib error: OLEDB Error encountered calling IDBInitialize::Initialize.
hr = 0x80004005. SQLSTATE: 08001, Native Error: 17
>>Error state: 1, Severity: 16
>>Source: Microsoft OLE DB Provider for SQL Server
>>Error message: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not
exist or access denied.
>>
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>Data:
>>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>>0008: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
>>0010: 30 30 30 30 30 34 39 31 00000491
>>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>>0020: 53 51 4c 43 4f 4e 4e 43 SQLCONNC
>>0028: 30 30 30 30 30 33 39 37 00000397
>>0030: 2d 20 50 49 44 3a 20 20 - PID:
>>0038: 30 30 30 30 38 30 37 36 00008076
>>0040: 2d 20 54 49 44 3a 20 20 - TID:
>>0048: 30 30 30 30 37 39 30 38 00007908
>>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>>0058: 43 3a 5c 57 49 4e 44 4f C:\WINDO
>>0060: 57 53 5c 53 79 73 74 65 WS\Syste
>>0068: 6d 33 32 5c 76 73 73 76 m32\vssv
>>0070: 63 2e 65 78 65 20 20 20 c.exe
>>0078: 2d 20 55 73 65 72 3a 20 - User:
>>0080: 4e 54 20 41 55 54 48 4f NT AUTHO
>>0088: 52 49 54 59 5c 53 59 53 RITY\SYS
>>0090: 54 45 4d 20 20 20 20 20 TEM
>>0098: 2d 20 53 69 64 3a 20 20 - Sid:
>>00a0: 53 2d 31 2d 35 2d 31 38 S-1-5-18
>>

From: Neil Rashbrook on 30 Jun 2006 13:12
Brandy Nee [MSFT] wrote:

>I need to confirm with you if you have contacted our PSS to download hotfix 915331?
>
>
Yes, that hotfix is now installed.

>I understand that you cannot run the command to stop the VSS service.
>
I tried it again and it worked successfully.

>Do you mean you have SQL install?
>
Yes, all of SBS 2003 Premium is installed, although we don't use SQL
Server 2000, so I have set the startup to Manual.

>2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll.
>
I was unable to boot to Recovery Console, because I cannot find the
driver disk for the ServeRaid 6i controller, nor can I install the
command console from the CD because I don't have a CD with service pack
1 integrated. I tried renaming it from safe mode instead.

>I am looking forward to your reply!
>
Having followed these steps and also the previous steps I now get the
following events:

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 20
Date: 30/06/2006
Time: 18:04:48
User: N/A
Computer: #########
Description:
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80040154].

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
0010: 30 30 30 30 33 32 38 31 00003281
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
0028: 30 30 30 30 37 30 39 36 00007096
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 38 31 33 36 00008136
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 37 34 32 34 00007424
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 22 43 3a 5c 57 49 4e 44 "C:\WIND
0060: 4f 57 53 5c 73 79 73 74 OWS\syst
0068: 65 6d 33 32 5c 6e 74 62 em32\ntb
0070: 61 63 6b 75 70 2e 65 78 ackup.ex
0078: 65 22 20 20 20 20 20 20 e"
0080: 2d 20 55 73 65 72 3a 20 - User:
0088: 23 23 23 23 23 23 23 23 ########
0090: 23 23 5c 41 64 6d 69 6e ##\Admin
0098: 69 73 74 72 61 74 6f 72 istrator
00a0: 2d 20 53 69 64 3a 20 20 - Sid:
00a8: 53 2d 31 2d 35 2d 32 31 S-1-5-21
00b0: 2d 34 30 39 31 33 34 35 -4091345
00b8: 33 39 2d 31 38 36 32 33 39-18623
00c0: 32 34 37 37 35 2d 31 36 24775-16
00c8: 38 33 31 30 35 38 34 37 83105847
00d0: 2d 35 30 30 20 20 20 20 -500

Event Type: Error
Event Source: VSS
Event Category: None
Event ID: 8193
Date: 30/06/2006
Time: 18:04:48
User: N/A
Computer: #########
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040154.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 2d 20 43 6f 64 65 3a 20 - Code:
0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
0010: 30 30 30 30 33 32 38 37 00003287
0018: 2d 20 43 61 6c 6c 3a 20 - Call:
0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
0028: 30 30 30 30 37 30 39 36 00007096
0030: 2d 20 50 49 44 3a 20 20 - PID:
0038: 30 30 30 30 38 31 33 36 00008136
0040: 2d 20 54 49 44 3a 20 20 - TID:
0048: 30 30 30 30 37 34 32 34 00007424
0050: 2d 20 43 4d 44 3a 20 20 - CMD:
0058: 22 43 3a 5c 57 49 4e 44 "C:\WIND
0060: 4f 57 53 5c 73 79 73 74 OWS\syst
0068: 65 6d 33 32 5c 6e 74 62 em32\ntb
0070: 61 63 6b 75 70 2e 65 78 ackup.ex
0078: 65 22 20 20 20 20 20 20 e"
0080: 2d 20 55 73 65 72 3a 20 - User:
0088: 23 23 23 23 23 23 23 23 ########
0090: 23 23 5c 41 64 6d 69 6e ##\Admin
0098: 69 73 74 72 61 74 6f 72 istrator
00a0: 2d 20 53 69 64 3a 20 20 - Sid:
00a8: 53 2d 31 2d 35 2d 32 31 S-1-5-21
00b0: 2d 34 30 39 31 33 34 35 -4091345
00b8: 33 39 2d 31 38 36 32 33 39-18623
00c0: 32 34 37 37 35 2d 31 36 24775-16
00c8: 38 33 31 30 35 38 34 37 83105847
00d0: 2d 35 30 30 20 20 20 20 -500

From: "Brandy Nee [MSFT]" on 3 Jul 2006 05:35
Hello Neil,

Thank you for posting back!

The error code 0x80040154 translates to REGDB_E_CLASSNOTREG. It appears
some DLLs are not properly registered. Let's do these troubleshooting steps:

NOTE: Some of the steps below go over steps we have already done, however,
it is important to do them all.

1. Copy and paste the text between but not including the lines into a .reg
text file and then import it into the registry. Be wary of the lines
wrapping to the next line.

-------------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}]
@="VssEvent"
"AppID"="{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}"

[HKEY_CLASSES_ROOT\CLSID\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}\InprocServer
32]
@="C:\\WINDOWS\\system32\\ES.DLL"
"ThreadingModel"="Both"

[HKEY_CLASSES_ROOT\CLSID\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}\ProgID]
@="VssEvent.1"

[HKEY_CLASSES_ROOT\CLSID\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}\VersionIndep
endentProgID]
@="VssEvent"
-------------------------------------------

2. Reboot the server.

3. Register es.dll

cd %windir%\system32
regsvr32.exe es.dll

If the issue persists, please export the following regsitry key, rename the
file to .txt and send it to me:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-0
0805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0
000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}

I greatly appreciate your time and continuous working with us. I am looking
forward your updates!

Best regards,

Brandy Nee

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security
======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
>>Date: Fri, 30 Jun 2006 18:12:20 +0100
>>From: Neil Rashbrook <neil(a)parkwaycc.co.uk>
>>User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040113 Netscape7/7.05
>>X-Accept-Language: en-gb, en, en-us
>>MIME-Version: 1.0
>>Subject: Re: VSS event 6013
>>References: <eDNHNmElGHA.896(a)TK2MSFTNGP04.phx.gbl>
<QBB2aSPlGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
<e8NseltlGHA.4076(a)TK2MSFTNGP03.phx.gbl>
<0BBvDsOmGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
<#UDKsXqmGHA.4816(a)TK2MSFTNGP03.phx.gbl>
<LyYjiJ2mGHA.5268(a)TK2MSFTNGXA01.phx.gbl>
>>In-Reply-To: <LyYjiJ2mGHA.5268(a)TK2MSFTNGXA01.phx.gbl>
>>Content-Type: text/plain; charset=us-ascii; format=flowed
>>Content-Transfer-Encoding: 7bit
>>Message-ID: <ebndchGnGHA.4212(a)TK2MSFTNGP04.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.sbs
>>NNTP-Posting-Host: parkwaycs-218.adsl.newnet.co.uk 80.175.250.218
>>Lines: 1
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:278475
>>X-Tomcat-NG: microsoft.public.windows.server.sbs
>>
>>Brandy Nee [MSFT] wrote:
>>
>>>I need to confirm with you if you have contacted our PSS to download
hotfix 915331?
>>>
>>>
>>Yes, that hotfix is now installed.
>>
>>>I understand that you cannot run the command to stop the VSS service.
>>>
>>I tried it again and it worked successfully.
>>
>>>Do you mean you have SQL install?
>>>
>>Yes, all of SBS 2003 Premium is installed, although we don't use SQL
>>Server 2000, so I have set the startup to Manual.
>>
>>>2. Boot to Recovery console and rename clbcatq.dll to ~clbcatq.dll.
>>>
>>I was unable to boot to Recovery Console, because I cannot find the
>>driver disk for the ServeRaid 6i controller, nor can I install the
>>command console from the CD because I don't have a CD with service pack
>>1 integrated. I tried renaming it from safe mode instead.
>>
>>>I am looking forward to your reply!
>>>
>>Having followed these steps and also the previous steps I now get the
>>following events:
>>
>>Event Type: Error
>>Event Source: VSS
>>Event Category: None
>>Event ID: 20
>>Date: 30/06/2006
>>Time: 18:04:48
>>User: N/A
>>Computer: #########
>>Description:
>>Volume Shadow Copy Service error: A critical component required by the
Volume Shadow Copy service is not registered. This might happened if an
error occurred during Windows setup or during installation of a Shadow Copy
provider. The error returned from CoCreateInstance on class with CLSID
{faf53cc4-bd73-4e36-83f1-2b23f46e513e} and Name VSSEvent is [0x80040154].
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>Data:
>>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>>0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
>>0010: 30 30 30 30 33 32 38 31 00003281
>>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>>0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
>>0028: 30 30 30 30 37 30 39 36 00007096
>>0030: 2d 20 50 49 44 3a 20 20 - PID:
>>0038: 30 30 30 30 38 31 33 36 00008136
>>0040: 2d 20 54 49 44 3a 20 20 - TID:
>>0048: 30 30 30 30 37 34 32 34 00007424
>>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>>0058: 22 43 3a 5c 57 49 4e 44 "C:\WIND
>>0060: 4f 57 53 5c 73 79 73 74 OWS\syst
>>0068: 65 6d 33 32 5c 6e 74 62 em32\ntb
>>0070: 61 63 6b 75 70 2e 65 78 ackup.ex
>>0078: 65 22 20 20 20 20 20 20 e"
>>0080: 2d 20 55 73 65 72 3a 20 - User:
>>0088: 23 23 23 23 23 23 23 23 ########
>>0090: 23 23 5c 41 64 6d 69 6e ##\Admin
>>0098: 69 73 74 72 61 74 6f 72 istrator
>>00a0: 2d 20 53 69 64 3a 20 20 - Sid:
>>00a8: 53 2d 31 2d 35 2d 32 31 S-1-5-21
>>00b0: 2d 34 30 39 31 33 34 35 -4091345
>>00b8: 33 39 2d 31 38 36 32 33 39-18623
>>00c0: 32 34 37 37 35 2d 31 36 24775-16
>>00c8: 38 33 31 30 35 38 34 37 83105847
>>00d0: 2d 35 30 30 20 20 20 20 -500
>>
>>Event Type: Error
>>Event Source: VSS
>>Event Category: None
>>Event ID: 8193
>>Date: 30/06/2006
>>Time: 18:04:48
>>User: N/A
>>Computer: #########
>>Description:
>>Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80040154.
>>
>>For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
>>Data:
>>0000: 2d 20 43 6f 64 65 3a 20 - Code:
>>0008: 42 55 45 43 58 4d 4c 43 BUECXMLC
>>0010: 30 30 30 30 33 32 38 37 00003287
>>0018: 2d 20 43 61 6c 6c 3a 20 - Call:
>>0020: 42 55 45 43 58 4d 4c 43 BUECXMLC
>>0028: 30 30 30 30 37 30 39 36 00007096
>>0030: 2d 20 50 49 44 3a 20 20 - PID:
>>0038: 30 30 30 30 38 31 33 36 00008136
>>0040: 2d 20 54 49 44 3a 20 20 - TID:
>>0048: 30 30 30 30 37 34 32 34 00007424
>>0050: 2d 20 43 4d 44 3a 20 20 - CMD:
>>0058: 22 43 3a 5c 57 49 4e 44 "C:\WIND
>>0060: 4f 57 53 5c 73 79 73 74 OWS\syst
>>0068: 65 6d 33 32 5c 6e 74 62 em32\ntb
>>0070: 61 63 6b 75 70 2e 65 78 ackup.ex
>>0078: 65 22 20 20 20 20 20 20 e"
>>0080: 2d 20 55 73 65 72 3a 20 - User:
>>0088: 23 23 23 23 23 23 23 23 ########
>>0090: 23 23 5c 41 64 6d 69 6e ##\Admin
>>0098: 69 73 74 72 61 74 6f 72 istrator
>>00a0: 2d 20 53 69 64 3a 20 20 - Sid:
>>00a8: 53 2d 31 2d 35 2d 32 31 S-1-5-21
>>00b0: 2d 34 30 39 31 33 34 35 -4091345
>>00b8: 33 39 2d 31 38 36 32 33 39-18623
>>00c0: 32 34 37 37 35 2d 31 36 24775-16
>>00c8: 38 33 31 30 35 38 34 37 83105847
>>00d0: 2d 35 30 30 20 20 20 20 -500
>>
>>

From: Neil Rashbrook on 6 Jul 2006 07:27
Brandy Nee [MSFT] wrote:

>If the issue persists, please export the following registry key
>
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}]
"Active"=dword:00000001
"EventClassID"="{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}"
"EventClassName"="VssEvent"
"OwnerSID"="S-1-5-21-409134539-1862324775-1683105847-500"
"TypeLib"="C:\\Documents and Settings\\Administrator\\EVENTCLS.DLL"
"AllowInprocActivation"=dword:ffffffff
"FireInParallel"=dword:00000000
"EventClassPartitionID"="{00000000-0000-0000-0000-000000000000}"
"EventClassApplicationID"="{00000000-0000-0000-0000-000000000000}"

Note that the VSS events have changed slightly, event 8193 now says
Volume Shadow Copy Service error: Unexpected error calling routine
CoCreateInstance. hr = 0x80070057. (was hr = 0x80040154.) while I'm now
getting event 11 Volume Shadow Copy Service information: The COM Server
with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent
cannot be started. [0x80070057] (was event 20).
From: "Crina Li" on 7 Jul 2006 07:04
Hi Neil,

Thanks for your update.

I am Crina, backup of Brandy because she is taking leave. I have reviewed
all the thread and find the issue is more complex. Due to the complexity of
this issue, we are unable to assist with this request in newsgroup. To save
your time, you may need to contact CSS for better support.

A suggestion would be to contact Microsoft Product Support Services via
telephone so that a dedicated Support Professional can assist with your
request. Please be advised that contacting phone support will be a charged
call. However, if you are simply requesting a hotfix be sent to you and no
other support then charges are usually refunded or waived.

To obtain the phone numbers for specific technology request please take a
look at the web site listed below.

http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

If you are outside the US please see http://support.microsoft.com for
regional support phone numbers.

Thanks for your understanding!

Best regards,

Crina Li (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
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--------------------
| Date: Thu, 06 Jul 2006 12:27:43 +0100
| From: Neil Rashbrook <neil(a)parkwaycc.co.uk>
| User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6)
Gecko/20040113 Netscape7/7.05
| X-Accept-Language: en-gb, en, en-us
| MIME-Version: 1.0
| Subject: Re: VSS event 6013
| References: <eDNHNmElGHA.896(a)TK2MSFTNGP04.phx.gbl>
<QBB2aSPlGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
<e8NseltlGHA.4076(a)TK2MSFTNGP03.phx.gbl>
<0BBvDsOmGHA.4928(a)TK2MSFTNGXA01.phx.gbl>
<#UDKsXqmGHA.4816(a)TK2MSFTNGP03.phx.gbl>
<LyYjiJ2mGHA.5268(a)TK2MSFTNGXA01.phx.gbl>
<ebndchGnGHA.4212(a)TK2MSFTNGP04.phx.gbl>
<6VKGIQonGHA.2028(a)TK2MSFTNGXA01.phx.gbl>
| In-Reply-To: <6VKGIQonGHA.2028(a)TK2MSFTNGXA01.phx.gbl>
| Content-Type: text/plain; charset=ISO-8859-1; format=flowed
| Content-Transfer-Encoding: 7bit
| Message-ID: <#deY08OoGHA.4616(a)TK2MSFTNGP05.phx.gbl>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: parkwaycs-218.adsl.newnet.co.uk 80.175.250.218
| Lines: 1
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:279436
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Brandy Nee [MSFT] wrote:
|
| >If the issue persists, please export the following registry key
| >
| Windows Registry Editor Version 5.00
|
|
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\EventSystem\{26c409cc-ae86-11d1-b616-
00805fc79216}\EventClasses\{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}-{00000000-
0000-0000-0000-000000000000}-{00000000-0000-0000-0000-000000000000}]
| "Active"=dword:00000001
| "EventClassID"="{FAF53CC4-BD73-4E36-83F1-2B23F46E513E}"
| "EventClassName"="VssEvent"
| "OwnerSID"="S-1-5-21-409134539-1862324775-1683105847-500"
| "TypeLib"="C:\\Documents and Settings\\Administrator\\EVENTCLS.DLL"
| "AllowInprocActivation"=dword:ffffffff
| "FireInParallel"=dword:00000000
| "EventClassPartitionID"="{00000000-0000-0000-0000-000000000000}"
| "EventClassApplicationID"="{00000000-0000-0000-0000-000000000000}"
|
| Note that the VSS events have changed slightly, event 8193 now says
| Volume Shadow Copy Service error: Unexpected error calling routine
| CoCreateInstance. hr = 0x80070057. (was hr = 0x80040154.) while I'm now
| getting event 11 Volume Shadow Copy Service information: The COM Server
| with CLSID {faf53cc4-bd73-4e36-83f1-2b23f46e513e} and name VSSEvent
| cannot be started. [0x80070057] (was event 20).
|

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