Prev: Sentinel service depends on the Parport service which failed to start
Next: SNMP service crashing
From: Brooster on 24 Aug 2006 12:27
Having some issues with users and terminal services running on 2K3 R2 x64 Enterprise Edition.

After users have been using terminal services, and either uses it again, or logs into their desktop (Windows XP 32 bit), their profile is messed up.

1) All mail preferences for Outlook (Exchange) are reset to defaults, ie mail profile is missing, custom views, signatures, etc. On workstation autocomplete in Outlook (Exchange) is no longer working (oboviously doesn't have the data on the ts server, as it is stored in Local Settings. All the files are there, and last modified of the last time the user was on that system.

2) Desktop icons, layout is different... All icons are there, but arranged different

3) Data and time are missing from the taskbar. Recently accessed applications in start menu are reset

4) All network printers are gone

This isn't affecting all users, only some, and not all the time. My attempts to replicate the problem is failing. Users it is affecting swear that they are logging off properly.


I had the GPO enabled to delete cached copy of roaming profiles on logoff on the TS and have disabled to see if that will make a difference.


From the event log, on the ts, a userenv entry about being unable to unload profile, and one a few seconds later when it does unload. Nothing on the workstations logged to the application event.
From: Vincent Xu [MSFT] on 24 Aug 2006 21:34
Hi Brooster,

Please check following articles:

819536 Roaming profiles are not saved when a user logs off a Microsoft
Windows 2000-based computer or a Microsoft Windows XP-based computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;819536

883521 Changes to your roaming user profile are not saved when you log off
and then log on to a Windows Server 2003-based computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;883521

Hope this helps.


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
>>From: brooster(a)nospam.postalias (Brooster)
>>X-Newsreader: RssBandit/1.3.0.42 (.NET CLR 2.0.50727.42; WinNT 5.2.3790
Service Pack 1; http://www.rssbandit.org)
>>Subject: W2K3 x64 and roaming profile issues
>>Message-ID: <Oey1zo5xGHA.480(a)TK2MSFTNGP06.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.general
>>Date: Thu, 24 Aug 2006 09:27:31 -0700
>>NNTP-Posting-Host: s01060002b3924a1d.ed.shawcable.net 70.74.30.123
>>Lines: 1
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:103344
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>Having some issues with users and terminal services running on 2K3 R2 x64
Enterprise Edition.
>>
>>After users have been using terminal services, and either uses it again,
or logs into their desktop (Windows XP 32 bit), their profile is messed up.
>>
>>1) All mail preferences for Outlook (Exchange) are reset to defaults, ie
mail profile is missing, custom views, signatures, etc. On workstation
autocomplete in Outlook (Exchange) is no longer working (oboviously doesn't
have the data on the ts server, as it is stored in Local Settings. All the
files are there, and last modified of the last time the user was on that
system.
>>
>>2) Desktop icons, layout is different... All icons are there, but
arranged different
>>
>>3) Data and time are missing from the taskbar. Recently accessed
applications in start menu are reset
>>
>>4) All network printers are gone
>>
>>This isn't affecting all users, only some, and not all the time. My
attempts to replicate the problem is failing. Users it is affecting swear
that they are logging off properly.
>>
>>
>>I had the GPO enabled to delete cached copy of roaming profiles on logoff
on the TS and have disabled to see if that will make a difference.
>>
>>
>>From the event log, on the ts, a userenv entry about being unable to
unload profile, and one a few seconds later when it does unload. Nothing
on the workstations logged to the application event.
>>

From: Brooster on 24 Aug 2006 22:45
Hi Vincent,

All clients are running XP Sp2, so the XP hotfix would be included. Further the profiles have been existing for awhile, and it is not a new profile.


The 2003 hotfix doesn't seem directly relevant to the issue that I am having. Users do not have admin access to the machine, they also do not have any printers mapped on the server.

The userenv error is just the profile couldn't be unloaded as it was still in use.
From: Vincent Xu [MSFT] on 25 Aug 2006 03:49
Hi Brooster,

If so, please check if you are using mandatory user profile.

A mandatory user profile is a special type of pre-configured roaming user
profile that administrators can use to specify settings for users. With
mandatory user profiles, a user can modify his or her desktop, but the
changes are not saved when the user logs off.

Check the roaming profile folder, if there is a hidden file ntuser.man

This file has two name. If it is ntuser.dat, it is normal roaming profile.
If it is ntuser.man, it is mandatory profile.

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------
>>From: brooster(a)nospam.postalias (Brooster)
>>X-Newsreader: RssBandit/1.3.0.42 (.NET CLR 2.0.50727.42; WinNT 5.2.3790
Service Pack 1; http://www.rssbandit.org)
>>Subject: Re: RE: W2K3 x64 and roaming profile issues
>>References: <c2DGna#xGHA.4548(a)TK2MSFTNGXA01.phx.gbl>
>>Message-ID: <ugmq5B$xGHA.2516(a)TK2MSFTNGP06.phx.gbl>
>>Newsgroups: microsoft.public.windows.server.general
>>Date: Thu, 24 Aug 2006 19:45:05 -0700
>>NNTP-Posting-Host: s01060002b3924a1d.ed.shawcable.net 70.74.30.123
>>Lines: 1
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.general:103394
>>X-Tomcat-NG: microsoft.public.windows.server.general
>>
>>Hi Vincent,
>>
>>All clients are running XP Sp2, so the XP hotfix would be included.
Further the profiles have been existing for awhile, and it is not a new
profile.
>>
>>
>>The 2003 hotfix doesn't seem directly relevant to the issue that I am
having. Users do not have admin access to the machine, they also do not
have any printers mapped on the server.
>>
>>The userenv error is just the profile couldn't be unloaded as it was
still in use.
>>

From: Brooster on 25 Aug 2006 19:02
These are normal roaming profiles, and not manditory profiles...



 |  Next  |  Last
Pages: 1 2 3 4
Prev: Sentinel service depends on the Parport service which failed to start
Next: SNMP service crashing