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From: Peter Hayes on 14 Dec 2009 14:11 On 13/12/2009 20:03, Chris Ridd wrote: > On 2009-12-13 19:53:11 +0000, Peter Hayes said: > >> I suspect it depends how you handle it, pick it up from the front and >> you put pressure on the 'spines' on the lid and into the base. >> Otherwise no problem. Classic design problem get enough people to >> handle it before shipping and you fix it > > The general experience here has been that Apple just swaps the cases out > without argument. Why do you think otherwise? Because my local supplier told me my system was out of warranty and Apple said the serial number wasn't in the range for free repair. It was only after a letter to Apple Europe using words like merchandisable quality and trading standards that I got a phone call from a nice German (I suspect from her name and accent) lady to say the rebate was with my dealer, unfortunately it wasn't so I spent an hour waiting for them to sort it out. This time it should be a warranty repair as it's less than a year since they fixed it. Pete H
From: Chris Ridd on 14 Dec 2009 14:18 On 2009-12-14 19:11:49 +0000, Peter Hayes said: > On 13/12/2009 20:03, Chris Ridd wrote: >> On 2009-12-13 19:53:11 +0000, Peter Hayes said: >> >>> I suspect it depends how you handle it, pick it up from the front and >>> you put pressure on the 'spines' on the lid and into the base. >>> Otherwise no problem. Classic design problem get enough people to >>> handle it before shipping and you fix it >> >> The general experience here has been that Apple just swaps the cases out >> without argument. Why do you think otherwise? > > Because my local supplier told me my system was out of warranty and > Apple said the serial number wasn't in the range for free repair. Ah, I take it your local supplier wasn't Apple itself? The Apple Stores /seem/ to be more generous. -- Chris
From: Peter Hayes on 14 Dec 2009 14:42 On 14/12/2009 19:18, Chris Ridd wrote: > On 2009-12-14 19:11:49 +0000, Peter Hayes said: > >> On 13/12/2009 20:03, Chris Ridd wrote: >>> On 2009-12-13 19:53:11 +0000, Peter Hayes said: >>> >>>> I suspect it depends how you handle it, pick it up from the front and >>>> you put pressure on the 'spines' on the lid and into the base. >>>> Otherwise no problem. Classic design problem get enough people to >>>> handle it before shipping and you fix it >>> >>> The general experience here has been that Apple just swaps the cases out >>> without argument. Why do you think otherwise? >> >> Because my local supplier told me my system was out of warranty and >> Apple said the serial number wasn't in the range for free repair. > > Ah, I take it your local supplier wasn't Apple itself? The Apple Stores > /seem/ to be more generous. No but they are a premium reseller and it was Apple who told them it wasn't a warranty repair. Pete H
From: hackia on 28 Dec 2009 02:27 Maybe You should get a macbook case for your macbook shell case so you dont damage your case man. get your macbook case at a site there cheap and defnatly worth it i got mine and my mac shell is intact i believe the site was.... http://www.mymacbookcase.com btw you can get a clear or colored to suite your desires cheers
From: zoara on 28 Dec 2009 11:54
hackia <hackia138(a)gmail.com> wrote: > Maybe You should get a macbook case for your macbook shell case so you > dont damage your case man. > > get your macbook case at a site there cheap and defnatly worth it > i got mine and my mac shell is intact > i believe the site was.... > http://www.mymacbookcase.com > > btw you can get a clear or colored to suite your desires I bought one of these and the credit card I used (which I have only ever used for balance transfers, so no-one else has the details) had nearly a thousand pounds taken from it. I think the company is a bit of a scam. The case took three weeks to turn up and didn't fit properly (it fits so tightly on the screen that I think it's warped it - the colours have gone funny). I tried to complain - just so I could get my money back - but so far they've just ignored me. -zoara- -- email: nettid1 at fastmail dot fm |