Why do Apple Mail accounts go off-line spontaneously?
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From: Lloyd Parsons on 25 Nov 2009 12:44 In article <tph-257AC7.09323725112009(a)localhost>, Tom Harrington <tph(a)pcisys.no.spam.dammit.net> wrote: > In article <jollyroger-D09A83.08052325112009(a)news.individual.net>, > Jolly Roger <jollyroger(a)pobox.com> wrote: > > > In article <1j9qa04.1qeu2bszq3pwkN%thewildrover(a)me.com>, > > thewildrover(a)me.com (Andy Hewitt) wrote: > > > > > Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: > > > > > > > Often, I have a window pop up asking for my password for accounts that > > > > have gone off-line for no apparent reason. I just go to the Mailbox menu > > > > and put all accounts back on line without reentering a password. What > > > > causes the account to go off-line? It usually happens when I have used > > > > another application and go back to Mail. > > > > > > It's usually caused by a server fault, Mail can't connect, so it goes > > > offline. If you just cancel the dialogue it'll just reconnect later, or > > > just click on the triangle to reconnect immediately. > > > > > > Yahoo is notoriously bad for this, and I see it going offline almost > > > daily. > > > > It would be much better if Mail would simply give up and try again later > > *without* changing the status though. > > I always advocated clicking "cancel" and trying again, but since Snow > Leopard this doesn't seem to work as well. It's as if Mail has decided > it doesn't know the password and won't try connecting again until I > retype it. Has anyone else seen a change in this behavior with 10.6? The few times I've seen mobileme being down, mail just shows it offline and never bitches about the password under Snow Leopard.
From: Robert Haar on 25 Nov 2009 13:49 On 11/25/09 12:33 PM, "Andy Hewitt" <thewildrover(a)me.com> wrote: > Tom Harrington <tph(a)pcisys.no.spam.dammit.net> wrote: > >> In article <jollyroger-D09A83.08052325112009(a)news.individual.net>, >> Jolly Roger <jollyroger(a)pobox.com> wrote: >> >>> In article <1j9qa04.1qeu2bszq3pwkN%thewildrover(a)me.com>, >>> thewildrover(a)me.com (Andy Hewitt) wrote: >>> >>>> Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: >>>> >>>>> Often, I have a window pop up asking for my password for accounts that >>>>> have gone off-line for no apparent reason. I just go to the Mailbox menu >>>>> and put all accounts back on line without reentering a password. What >>>>> causes the account to go off-line? It usually happens when I have used >>>>> another application and go back to Mail. >>>> >>>> It's usually caused by a server fault, Mail can't connect, so it goes >>>> offline. If you just cancel the dialogue it'll just reconnect later, or >>>> just click on the triangle to reconnect immediately. >>>> >>>> Yahoo is notoriously bad for this, and I see it going offline almost >>>> daily. >>> >>> It would be much better if Mail would simply give up and try again later >>> *without* changing the status though. >> >> I always advocated clicking "cancel" and trying again, but since Snow >> Leopard this doesn't seem to work as well. It's as if Mail has decided >> it doesn't know the password and won't try connecting again until I >> retype it. Has anyone else seen a change in this behavior with 10.6? > > Yes, I don't get the dialogue at all, even though Yahoo fails every day. I see different behaviors between IMAP and POP3 accounts. I don't remember which does this.
From: Salmon Egg on 25 Nov 2009 13:59 In article <tph-257AC7.09323725112009(a)localhost>, Tom Harrington <tph(a)pcisys.no.spam.dammit.net> wrote: > I always advocated clicking "cancel" and trying again, but since Snow > Leopard this doesn't seem to work as well. It's as if Mail has decided > it doesn't know the password and won't try connecting again until I > retype it. Has anyone else seen a change in this behavior with 10.6? I have never had to retype my password. Mail always seems to do it for me. Bill -- As the years go by, dying just before having to fill out a tax return has merit.
From: Barry Margolin on 25 Nov 2009 16:06 In article <tph-257AC7.09323725112009(a)localhost>, Tom Harrington <tph(a)pcisys.no.spam.dammit.net> wrote: > In article <jollyroger-D09A83.08052325112009(a)news.individual.net>, > Jolly Roger <jollyroger(a)pobox.com> wrote: > > > In article <1j9qa04.1qeu2bszq3pwkN%thewildrover(a)me.com>, > > thewildrover(a)me.com (Andy Hewitt) wrote: > > > > > Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: > > > > > > > Often, I have a window pop up asking for my password for accounts that > > > > have gone off-line for no apparent reason. I just go to the Mailbox menu > > > > and put all accounts back on line without reentering a password. What > > > > causes the account to go off-line? It usually happens when I have used > > > > another application and go back to Mail. > > > > > > It's usually caused by a server fault, Mail can't connect, so it goes > > > offline. If you just cancel the dialogue it'll just reconnect later, or > > > just click on the triangle to reconnect immediately. > > > > > > Yahoo is notoriously bad for this, and I see it going offline almost > > > daily. > > > > It would be much better if Mail would simply give up and try again later > > *without* changing the status though. > > I always advocated clicking "cancel" and trying again, but since Snow > Leopard this doesn't seem to work as well. It's as if Mail has decided > it doesn't know the password and won't try connecting again until I > retype it. Has anyone else seen a change in this behavior with 10.6? I've seen something like that. I've monitored it with Connection Doctor, and apparently it throws away the remembered password when this happens. It tries to login again, but it sends an empty password, which fails of course. So now you HAVE to re-enter the password and click "Remember password in keychain" whenever this happens. -- Barry Margolin, barmar(a)alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group ***
From: Barry Margolin on 25 Nov 2009 16:09
In article <jollyroger-D09A83.08052325112009(a)news.individual.net>, Jolly Roger <jollyroger(a)pobox.com> wrote: > In article <1j9qa04.1qeu2bszq3pwkN%thewildrover(a)me.com>, > thewildrover(a)me.com (Andy Hewitt) wrote: > > > Salmon Egg <SalmonEgg(a)sbcglobal.net> wrote: > > > > > Often, I have a window pop up asking for my password for accounts that > > > have gone off-line for no apparent reason. I just go to the Mailbox menu > > > and put all accounts back on line without reentering a password. What > > > causes the account to go off-line? It usually happens when I have used > > > another application and go back to Mail. > > > > It's usually caused by a server fault, Mail can't connect, so it goes > > offline. If you just cancel the dialogue it'll just reconnect later, or > > just click on the triangle to reconnect immediately. > > > > Yahoo is notoriously bad for this, and I see it going offline almost > > daily. > > It would be much better if Mail would simply give up and try again later > *without* changing the status though. But it can't tell that the problem is the server, not the username/password. The POP3 protocol doesn't distinguish different types of errors, it just sends back a generic "-ERR" response. It has some text along with it that's suitable for users, but isn't standardized, so applications can't depend on it (although someone could collect and classify the messages from popular POP servers). -- Barry Margolin, barmar(a)alum.mit.edu Arlington, MA *** PLEASE post questions in newsgroups, not directly to me *** *** PLEASE don't copy me on replies, I'll read them in the group *** |