From: Susan Sharm on
Adam Piggott wrote:
> It sounds like the Microsoft Installer settings for this "Smartsoud
> Quicktracks" is broken. A program installed with the Microsoft Installer
> can be "fixed" automatically by it if a missing file or folder is detected.

Hi Adam,

I thank you for the intelligent response. It's so easy to just spout BS
that I really want to thank those like you who have the intelligence
and communication skills to help those of us who have fallen afoul of
the technical complexities of our Windows XP systems.

I picked up the 30-day trialware "Add/Remove Plus" program from
http://www.tomdownload.com/utilities/uninstallers/add_remove_plus.htm
which instantly deleted the persistent entry in the "Add or Remove
Programs" control panel console.

Combined with uninstalling Ulead Studio 8 and removing and reinstalling
SpywareBlaster, this common problem seems to have resolved itself. I'm
not sure WHICH of these three approaches did the trick, but I post all
three so that the many others with this problem can try them and
clarify to us which was the one that actually worked.

1. Remove Ulead Studio 8
2. Really remove SmartSound QuickTracks with a special removal utility
3. Remove & reinstall SpywareBlaster

Again, I thank those with the astute advice. You and your thoughtful
responses are what separates the few from the many who have so little
to contribute they just blather meaninglessly.

Thank you all and I hope this thread helps many others solve this
problem,
Susan

From: Mitch on
In article <1131517099.359911.175880(a)o13g2000cwo.googlegroups.com>,
Susan Sharm <susanshaarm(a)yahoo.com> wrote:

> BTW, what does BWAHAHA mean for this technical question?

There are a couple idiots roaming a few groups that think it's terribly
clever and funny to make fun of people with it -- it's supposed to
sound like a laugh.
It just makes me think of people forcing a laugh when they don't know
what they are talking about and are poking fun.
Use it to judge who to filter, because those people are the ones
everyone should ignore.
From: Susan Sharm on
Far Canal wrote:
> No problems with UVS 8 here.

Hi Far Canal,

Thank you for taking the time to update us as this is important
information we can only obtain collectively if wer'e all to gain useful
information for us and all who follow us.

I must admit I really don't know WHAT caused the problem. Even now, I
really wonder why this problem ONLY occurred with SpywareBlaster. I
mean, what on earth is the connection between this SmartSound
QuickTracks plugin and SpywareBlaster in the first place?

They don't even remotly have anything to do with each other. Yet, I'm
not the only one reporting this exact problem, so, there IS a
connection, somehow, however esoteric & capricious it may seem.

Helpful knights of the Internet such as you and your kind help slay the
dragon who carries up our systems to the Goddess of Windows lying in
repose at the Gates of Athena, playing her mischief upon us all.

You guys, the knights of the Internet, are great!,
Susan

From: PC on
"Susan Sharm" <susanshaarm(a)yahoo.com> wrote in message
news:1131517099.359911.175880(a)o13g2000cwo.googlegroups.com...
> PC wrote:
>> I had the same problem a few weeks ago.
>> Updating SpywareBlaster 3.4 would bring up the Smartsound Quicktracks
>> installation window.
>> In my case I traced Smartsound Quicktracks to Ulead's Video Studio 9 that
>> I
>> have on my system.
>> Smartsound Quicktracks is an Audio component of Video Studio that allows
>> the
>> addition of automatically generated background music to your Video.
>
> That's it!
>
> I too have Ulead Video Studio 8 installed! Maybe that's the culprit
> (and to think I was blaming my son!). I don't know why it chose
> SpywareBlaster update to cause trouble, but, I think what I'll do,
> since I never use the Ulead Video Studio anymore (instead I use
> Pinnacle Studio 9 for converting my VCR videotapes to DVD nowadays) is
> delete Ulead Video Studio and delete SpywareBlaster and see if that
> double whammy solves the problem. I'll let you know the results.
>
> Thank all you experts for the wonderfully thoughtful, precise, and
> intelligent advice! You are what keeps the Internet alive and well,
> IMHO!
>
> Susan
> BTW, what does BWAHAHA mean for this technical question?
> Is it an acronym like BTW & IMHO & OP?
>



Susan

Pleased to put you onto the 'reason' if not the 'cause'
I really have racked my brain for what I did to 'fix' it but I have so many
PC's thru here with 'problems' I'm only to pleased to see the back of them
so I can forget about them. Consequently my own PC's get 'fixed' asap &
forgotten asap also!

If I may, could you do me a favour and (leaving UVS8 in place) delete
Spyware Blaster, reboot, reinstall SWB then try the update process in SWB to
see if it 'fixes' the problem. I'm curious to know if this will fix the
problem or if I obviously did something else (I didn't remove UVS9)

And talking of Ulead Video Studio, you say you use Pinnacle Studio 9 now.
May I ask why?
Is it a better program, more powerful?, better interface? should I have
bought Pinnacle Studio 9 instead?

The reason I ask is that when I bought Video Studio I also bought Pinnacles
'Movie Box' to do the AV conversion to Digital.
The agents here sell the Movie box on it's own without software and promoted
Video Studio 9/Movie Box as a 'Deal' when Video Studio 9 came out earlier
this year.

Your thoughts would be appreciated.

Cheers
Paul.


From: J-Walker on
BTW, SWB's database has been updated. :o)

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