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From: PA Bear [MS MVP] on 23 Jan 2010 20:40
[crosspost to Windows Update newsgroup]

Is this on your WinXP SP3 computer, Steve?

Is Automatic Updates enabled & working? Is Windows Update website working
otherwise (e.g., can you run a CUSTOM scan for updates)?

Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure the
Show Updates box at the top is checked.)

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?

Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
--
Windows Update-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Steve Mc wrote:
> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
> wanted to get familiar with IE7 first.
> Now, in Windows Update, the restore hidden items is grayed out, and change
> settings doesn't have an option to ungray it.
> How can I re-enable that option ?

From: Steve Mc on 24 Jan 2010 10:50
Thanks.

Yes XP3 and all updates present, so I did a custom scan, and there I was
able to restore the hidden items.

Thanks again,

--



Steve Mc

DNA to SBC to respond


"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
news:Ofl9pdJnKHA.4648(a)TK2MSFTNGP06.phx.gbl...
> [crosspost to Windows Update newsgroup]
>
> Is this on your WinXP SP3 computer, Steve?
>
> Is Automatic Updates enabled & working? Is Windows Update website working
> otherwise (e.g., can you run a CUSTOM scan for updates)?
>
> Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure
> the Show Updates box at the top is checked.)
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than
> Defender)? What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you
> bought it)?
>
> Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
> --
> Windows Update-specific newsgroup:
> news://msnews.microsoft.com/microsoft.public.windowsupdate
>
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> Steve Mc wrote:
>> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
>> wanted to get familiar with IE7 first.
>> Now, in Windows Update, the restore hidden items is grayed out, and
>> change
>> settings doesn't have an option to ungray it.
>> How can I re-enable that option ?
>


From: PA Bear [MS MVP] on 24 Jan 2010 14:41
Kewl & thanks for your follow-up post.

Steve Mc wrote:
> Thanks.
>
> Yes XP3 and all updates present, so I did a custom scan, and there I was
> able to restore the hidden items.
>
> Thanks again,
>
>
> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
> news:Ofl9pdJnKHA.4648(a)TK2MSFTNGP06.phx.gbl...
>> [crosspost to Windows Update newsgroup]
>>
>> Is this on your WinXP SP3 computer, Steve?
>>
>> Is Automatic Updates enabled & working? Is Windows Update website
>> working
>> otherwise (e.g., can you run a CUSTOM scan for updates)?
>>
>> Are KB972207 and KB978207 both listed in Add/Remove Programs? (Make sure
>> the Show Updates box at the top is checked.)
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought it)?
>>
>> Have you tried doing a Reset? => http://support.microsoft.com/kb/971058
>> --
>> Windows Update-specific newsgroup:
>> news://msnews.microsoft.com/microsoft.public.windowsupdate
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>> www.banthecheck.com
>>
>>
>> Steve Mc wrote:
>>> Months ago, I disabled the almost daily reminder to upgrade to IE8, as I
>>> wanted to get familiar with IE7 first.
>>> Now, in Windows Update, the restore hidden items is grayed out, and
>>> change
>>> settings doesn't have an option to ungray it.
>>> How can I re-enable that option ?

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