Windows XP H.E. Not Restarting - Blank Screen
in [Windows XP New Users]
|
From: Tim Meddick on 30 Nov 2009 19:58 Schloicka, despite my first reply in this thread stating firstly is she (the OP) had tried "Last Known Good" if I you (or I) had read the OP's post properly we would have realized that she's already tried : "Last Known Good Configuration" "Safe Mode" "Start Windows Normally" ....but [quote] "but none of those options worked." After my initial [wrong] statement, all I was trying to do was to then advise what could be done other than overwriting all her user data (My Documents) which she expressed some need to keep a hold of... == Cheers, Tim Meddick, Peckham, London. :-) "Schloicka" <Schloicka(a)discussions.microsoft.com> wrote in message news:E5747BDC-4F86-4161-ADFF-10EA976FA0AD(a)microsoft.com... >I would start up in safe mode and see if you can run system restore from there. > > "Aggie2003" wrote: > >> >> Thank you All in advance for your responds. >> >> My laptop froze and I had to restart it using the on/off button. During the >> reboot, I saw the windows logo showing on my screen while loading just like >> normal, however, my desktop never reloaded. Now, It appears a blank black >> screen after the reloading process. No error messages either. I push the F8 >> button to access the "advanced options menu" during the restart. I tried safe >> mode, Last Known Good Configuration, Start Windows Normalls but none of those >> options worked. I didnt want to get into more technical stuff without an >> expert's offers for alternative solutions. I want to find a solution without >> loosing any documents in my computer. I would appreciate if you could please >> send me your recommendations. Thank you >> >> Now, on my Advanced Options Menu, i see the following: >> >> " >> Safe Mode >> Safe Mode with Networking >> Safe Mode with Command Prompt >> >> Enable Boot Logging >> Enable VGA Mode >> Last Known Good Configuration >> Directory Restore Mode (Windows Domain Controllers only) >> Debugging Mode >> Disable automatic restart on system failure >> >> Start Windows Normally >> Reboot >> Return to OS Choices Menu >> " >> PS: My computer has the Windows XP Restore CD installed. It came like that >> from the factory without a CD. I can still access to it somehow though if i >> need to do system restore. (would i loose word,excel, and picture files? I >> dont care about loosing some programs) >> >> |