Windows XP H.E. Not Restarting - Blank Screen
in [Windows XP New Users]
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From: Aggie2003 on 25 Nov 2009 11:36 Thank you All in advance for your responds. My laptop froze and I had to restart it using the on/off button. During the reboot, I saw the windows logo showing on my screen while loading just like normal, however, my desktop never reloaded. Now, It appears a blank black screen after the reloading process. No error messages either. I push the F8 button to access the "advanced options menu" during the restart. I tried safe mode, Last Known Good Configuration, Start Windows Normalls but none of those options worked. I didnt want to get into more technical stuff without an expert's offers for alternative solutions. I want to find a solution without loosing any documents in my computer. I would appreciate if you could please send me your recommendations. Thank you Now, on my Advanced Options Menu, i see the following: " Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable VGA Mode Last Known Good Configuration Directory Restore Mode (Windows Domain Controllers only) Debugging Mode Disable automatic restart on system failure Start Windows Normally Reboot Return to OS Choices Menu " PS: My computer has the Windows XP Restore CD installed. It came like that from the factory without a CD. I can still access to it somehow though if i need to do system restore. (would i loose word,excel, and picture files? I dont care about loosing some programs)
From: John John - MVP on 25 Nov 2009 11:47 Multi-posted. If you must post to more than one group please cross-post instead. http://www.blakjak.demon.co.uk/mul_crss.htm Multiposting vs Crossposting John Aggie2003 wrote: > Thank you All in advance for your responds. > > My laptop froze and I had to restart it using the on/off button. During the > reboot, I saw the windows logo showing on my screen while loading just like > normal, however, my desktop never reloaded. Now, It appears a blank black > screen after the reloading process. No error messages either. I push the F8 > button to access the "advanced options menu" during the restart. I tried safe > mode, Last Known Good Configuration, Start Windows Normalls but none of those > options worked. I didnt want to get into more technical stuff without an > expert's offers for alternative solutions. I want to find a solution without > loosing any documents in my computer. I would appreciate if you could please > send me your recommendations. Thank you > > Now, on my Advanced Options Menu, i see the following: > > " > Safe Mode > Safe Mode with Networking > Safe Mode with Command Prompt > > Enable Boot Logging > Enable VGA Mode > Last Known Good Configuration > Directory Restore Mode (Windows Domain Controllers only) > Debugging Mode > Disable automatic restart on system failure > > Start Windows Normally > Reboot > Return to OS Choices Menu > " > PS: My computer has the Windows XP Restore CD installed. It came like that > from the factory without a CD. I can still access to it somehow though if i > need to do system restore. (would i loose word,excel, and picture files? I > dont care about loosing some programs) > >
From: J. P. Gilliver (John) on 25 Nov 2009 17:50 In message <2744EF9E-3DBE-4F9A-9C2D-A561B311B5F8(a)microsoft.com>, Aggie2003 <Aggie2003(a)discussions.microsoft.com> writes: [] >PS: My computer has the Windows XP Restore CD installed. It came like that >from the factory without a CD. I can still access to it somehow though if i >need to do system restore. (would i loose word,excel, and picture files? I >dont care about loosing some programs) > > A system restore will not lose word files, excel files, nor picture files. -- J. P. Gilliver. UMRA: 1960/<1985 MB++G.5AL-IS-P--Ch++(p)Ar(a)T0H+Sh0!:`)DNAf ** http://www.soft255.demon.co.uk/G6JPG-PC/JPGminPC.htm for ludicrously outdated thoughts on PCs. ** Are you sure your circuits are functioning correctly? Your ears are green!
From: Tim Meddick on 25 Nov 2009 19:09 Aggie, This may be a stupid question but, have you tried "Last Known Good Configuration" from the startup "Advanced" menu options? As for a last-ditch way of preserving your files - ether buy a large sized USB memory stick or USB hard-drive. Then (on a friend's PC) download Bart's PE (Preinstalled Environment) bootable live windows CD/DVD and burn it to a CD/DVD. You should then be able to start your PC with it and gain access to your "My Documents" folder PLUS there's a significant chance that you will be able to use the included tools to repair your current Windows installation. If not, after copying the contents of the "My Documents" folder to a removable drive by using the Bart's PE CD/DVD, you can then perform a clean install (that is, from scratch - starting the PC with the XP installation cd and choosing an existing partition to overwrite). This do-it-yourself way of recovering your files can save you hundreds of dollars that a PC store or repair shop would charge you to do the same thing... You can obtain a copy of Bart's PE Builder by following the link below : http://www.nu2.nu/pebuilder/ Best of luck to you!... == Cheers, Tim Meddick, Peckham, London. :-) "Aggie2003" <Aggie2003(a)discussions.microsoft.com> wrote in message news:2744EF9E-3DBE-4F9A-9C2D-A561B311B5F8(a)microsoft.com... > > Thank you All in advance for your responds. > > My laptop froze and I had to restart it using the on/off button. During the > reboot, I saw the windows logo showing on my screen while loading just like > normal, however, my desktop never reloaded. Now, It appears a blank black > screen after the reloading process. No error messages either. I push the F8 > button to access the "advanced options menu" during the restart. I tried safe > mode, Last Known Good Configuration, Start Windows Normalls but none of those > options worked. I didnt want to get into more technical stuff without an > expert's offers for alternative solutions. I want to find a solution without > loosing any documents in my computer. I would appreciate if you could please > send me your recommendations. Thank you > > Now, on my Advanced Options Menu, i see the following: > > " > Safe Mode > Safe Mode with Networking > Safe Mode with Command Prompt > > Enable Boot Logging > Enable VGA Mode > Last Known Good Configuration > Directory Restore Mode (Windows Domain Controllers only) > Debugging Mode > Disable automatic restart on system failure > > Start Windows Normally > Reboot > Return to OS Choices Menu > " > PS: My computer has the Windows XP Restore CD installed. It came like that > from the factory without a CD. I can still access to it somehow though if i > need to do system restore. (would i loose word,excel, and picture files? I > dont care about loosing some programs) > >
From: Schloicka on 30 Nov 2009 10:44
I would start up in safe mode and see if you can run system restore from there. "Aggie2003" wrote: > > Thank you All in advance for your responds. > > My laptop froze and I had to restart it using the on/off button. During the > reboot, I saw the windows logo showing on my screen while loading just like > normal, however, my desktop never reloaded. Now, It appears a blank black > screen after the reloading process. No error messages either. I push the F8 > button to access the "advanced options menu" during the restart. I tried safe > mode, Last Known Good Configuration, Start Windows Normalls but none of those > options worked. I didnt want to get into more technical stuff without an > expert's offers for alternative solutions. I want to find a solution without > loosing any documents in my computer. I would appreciate if you could please > send me your recommendations. Thank you > > Now, on my Advanced Options Menu, i see the following: > > " > Safe Mode > Safe Mode with Networking > Safe Mode with Command Prompt > > Enable Boot Logging > Enable VGA Mode > Last Known Good Configuration > Directory Restore Mode (Windows Domain Controllers only) > Debugging Mode > Disable automatic restart on system failure > > Start Windows Normally > Reboot > Return to OS Choices Menu > " > PS: My computer has the Windows XP Restore CD installed. It came like that > from the factory without a CD. I can still access to it somehow though if i > need to do system restore. (would i loose word,excel, and picture files? I > dont care about loosing some programs) > > |