From: C on
Unknown wrote:
> Are you sure it is not a heat problem?
> "Eric" <Eric(a)discussions.microsoft.com> wrote in message
> news:EACD67D0-2899-448E-B39B-58D67012093E(a)microsoft.com...
>> We've encountered a virus on one of our windows xp professional machines.
>> It
>> locks the computer up at random intervals. We've cleaned the computer
>> using
>> multiple different anti-viruses which fixes the problem for a time,
>> however
>> the virus always comes back within a day. We've used anti-rootkits and
>> found
>> nothing as well.
>>
>> It also seems to only lock the computer up if it is connected with the
>> ethernet cable.
>>
>> Any suggestions would be greatly appreciated.
>
>

I doubt that connecting to an ether net would create much heat.

--
C
From: Unknown on
Could be mere coincidence.
"C" <c(a)nospamers.com.invalid> wrote in message
news:hn8ijn$2pm$1(a)speranza.aioe.org...
> Unknown wrote:
>> Are you sure it is not a heat problem?
>> "Eric" <Eric(a)discussions.microsoft.com> wrote in message
>> news:EACD67D0-2899-448E-B39B-58D67012093E(a)microsoft.com...
>>> We've encountered a virus on one of our windows xp professional
>>> machines. It
>>> locks the computer up at random intervals. We've cleaned the computer
>>> using
>>> multiple different anti-viruses which fixes the problem for a time,
>>> however
>>> the virus always comes back within a day. We've used anti-rootkits and
>>> found
>>> nothing as well.
>>>
>>> It also seems to only lock the computer up if it is connected with the
>>> ethernet cable.
>>>
>>> Any suggestions would be greatly appreciated.
>>
>>
>
> I doubt that connecting to an ether net would create much heat.
>
> --
> C


From: C on
Unknown wrote:
> Could be mere coincidence.
> "C" <c(a)nospamers.com.invalid> wrote in message
> news:hn8ijn$2pm$1(a)speranza.aioe.org...
>> Unknown wrote:
>>> Are you sure it is not a heat problem?
>>> "Eric" <Eric(a)discussions.microsoft.com> wrote in message
>>> news:EACD67D0-2899-448E-B39B-58D67012093E(a)microsoft.com...
>>>> We've encountered a virus on one of our windows xp professional
>>>> machines. It
>>>> locks the computer up at random intervals. We've cleaned the computer
>>>> using
>>>> multiple different anti-viruses which fixes the problem for a time,
>>>> however
>>>> the virus always comes back within a day. We've used anti-rootkits and
>>>> found
>>>> nothing as well.
>>>>
>>>> It also seems to only lock the computer up if it is connected with the
>>>> ethernet cable.
>>>>
>>>> Any suggestions would be greatly appreciated.
>>>
>> I doubt that connecting to an ether net would create much heat.
>>
>> --
>> C
>
>

Once, yes. Every time, no.

--
C
From: Greg Russell on
"C" <c(a)nospamers.com.invalid> wrote in message
news:hn8lfm$7rs$2(a)speranza.aioe.org...

[Context restored; please don't top-post]

>>>>> It also seems to only lock the computer up if it is connected
>>>>> with the ethernet cable.
>>>> Are you sure it is not a heat problem?
>>> I doubt that connecting to an ether net would create much heat.
>> Could be mere coincidence.
> Once, yes. Every time, no.

.... unless the network card activity was the source of the heat. Not likely
for sure, but not worth dismissing outright either.



From: PA Bear [MS MVP] on
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in
dealing with malware infections such as viruses, spyware (including unwanted
software), and adware.
https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

Also available via the Consumer Security Support home page:
https://consumersecuritysupport.microsoft.com/

Otherwise...

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

2b. Vista or Win7=> Run this scan instead:
http://onecare.live.com/site/en-us/center/whatsnew.htm

3. Now run a thorough check for hijackware, including posting requested logs
in an appropriate forum, not here. DO NOT SKIP THIS STEP!!

Checking for/Help with Hijackware:
• http://mvps.org/winhelp2002/unwanted.htm
• http://inetexplorer.mvps.org/tshoot.html
• http://www.mvps.org/sramesh2k/Malware_Defence.htm
• http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Chances are you will need to seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://www.spywarewarrior.com/viewforum.php?f=5,
http://www.dslreports.com/forum/cleanup,
http://www.bluetack.co.uk/forums/index.php,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Eric wrote:
> We've encountered a virus on one of our windows xp professional machines.
> It locks the computer up at random intervals. We've cleaned the computer
> using multiple different anti-viruses which fixes the problem for a time,
> however the virus always comes back within a day. We've used
> anti-rootkits
> and found nothing as well.
>
> It also seems to only lock the computer up if it is connected with the
> ethernet cable.
>
> Any suggestions would be greatly appreciated.