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From: Eric on 10 Mar 2010 10:05 We've encountered a virus on one of our windows xp professional machines. It locks the computer up at random intervals. We've cleaned the computer using multiple different anti-viruses which fixes the problem for a time, however the virus always comes back within a day. We've used anti-rootkits and found nothing as well. It also seems to only lock the computer up if it is connected with the ethernet cable. Any suggestions would be greatly appreciated.
From: C on 10 Mar 2010 10:19 Eric wrote: > We've encountered a virus on one of our windows xp professional machines. It > locks the computer up at random intervals. We've cleaned the computer using > multiple different anti-viruses which fixes the problem for a time, however > the virus always comes back within a day. We've used anti-rootkits and found > nothing as well. > > It also seems to only lock the computer up if it is connected with the > ethernet cable. > > Any suggestions would be greatly appreciated. Try removing all the system restore points after doing another malware clean up as malware can hang out in there. -- C
From: Daave on 10 Mar 2010 10:34 Eric wrote: > We've encountered a virus on one of our windows xp professional > machines. It locks the computer up at random intervals. We've > cleaned the computer using multiple different anti-viruses which > fixes the problem for a time, however the virus always comes back > within a day. We've used anti-rootkits and found nothing as well. > > It also seems to only lock the computer up if it is connected with the > ethernet cable. > > Any suggestions would be greatly appreciated. What is the name of the virus?
From: duke on 10 Mar 2010 11:14 On Mar 10, 8:05 am, Eric <E...(a)discussions.microsoft.com> wrote: > We've encountered a virus on one of our windows xp professional machines. It > locks the computer up at random intervals. We've cleaned the computer using > multiple different anti-viruses which fixes the problem for a time, however > the virus always comes back within a day. We've used anti-rootkits and found > nothing as well. > > It also seems to only lock the computer up if it is connected with the > ethernet cable. > > Any suggestions would be greatly appreciated. When you say "connected with the etherrnet cable", I assume you are referring to being connected to a LAN. Is it possible that the virus is out there somewhere on you network? Your best bet is to install a active resident virus scanner which should stop the virus before it infects the computer. If you already have one installed, are the pattern files updated ? Duke
From: Unknown on 10 Mar 2010 11:42
Are you sure it is not a heat problem? "Eric" <Eric(a)discussions.microsoft.com> wrote in message news:EACD67D0-2899-448E-B39B-58D67012093E(a)microsoft.com... > We've encountered a virus on one of our windows xp professional machines. > It > locks the computer up at random intervals. We've cleaned the computer > using > multiple different anti-viruses which fixes the problem for a time, > however > the virus always comes back within a day. We've used anti-rootkits and > found > nothing as well. > > It also seems to only lock the computer up if it is connected with the > ethernet cable. > > Any suggestions would be greatly appreciated. |