hx2490b ROM upgrade - BEWARE [Pocket PC]

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From: Tony on 20 Aug 2006 04:01

Thanks for the help guys.

I had done ALL resets - soft reset; hard reset (calander+iTask+reset) and
clean reset (calander+power+messaging+reset)...all to no avail. It will not
do the normal reboot sequence tho - it is stuck on the 'screen align' screen
during the reboot - will not go to the next screen.

Looks like back to HP! Thanks anyway.

Regards.

"Cleveland Tech" <clevelandtech(a)hotmail.com> wrote in message
news:99FFg.9594$1f6.402(a)newssvr27.news.prodigy.net...
>
> "Tony" <anthn(a)hotmail.com> wrote in message
> news:e00xXxrwGHA.4596(a)TK2MSFTNGP05.phx.gbl...
>> Did the upgrade of the ROM. It stuffed my IPAQ - stuck on the 'screen
> align'
>> setup
>> screen. Even a clean reset does not help. HP online chat help was
>> USELESS!
>> Wasted an hour with them.
>> I await a phone call on Monday (business hours) - it is Friday night here
> in
>> Australia
>> Not very happy!
>>
>> Can anyone here help? Figure it might happen here quicker than HP can!
>>
>> Thanks.
>>
>>
>>
>> "Old Man" <oldman(a)oldman.com> wrote in message
> news:44e12012$1(a)127.0.0.1...
>> >I found the solution at:
>> >
> http://h18007.www1.hp.com/support/files/HandheldiPAQ/us/download/23561.html
>> >
>> > it's for 2490b
>> >
>> > "Tony" <anthn(a)hotmail.com>
>> >
>> >> Sorry guys if this is a stupid question, but I am new to PDAs.
>> >>
>> >> Have had my Hx2490 for about a month - all was going fine. Bought
> nyself
>> >> a 1 GB SD card to load my music. Left the card in the PDA overnight...
>> >> with the unit turned off....next morning the battery was dead. Would
> not
>> >> start. Charged the battery - but the PDA would not start. Took the SD
>> >> card out - it started. Thought this may have been just a 'once off'
> (one
>> >> of those computer glitches) so been experimenting a bit since.
>> >>
>> >> Comes down to -
>> >>
>> >> 1. if I turn the unit off with the SD card inserted, it will not start
>> >> again with it inserted - even though there is battery power left. Take
> it
>> >> out and it starts!
>> >> 2. if I turn the unit off with the SD card inserted, it drains the
>> >> battery within a few hours.
>> >>
>> >> Question - is this normal?? If not, what's going on?
>> >>
>> >> Hope someone can help.
>> >>
>> >> Regards.
>> >>
>> >
>> >
>>
>>
>
> Also, just to be clear on the reset from HP -
>
> Recovery Procedure for HP iPAQ hx2750, hx2490, and hx2790 Pocket PC
> Series:
> 1.. Perform a Hard Reset on the iPAQ Pocket PC by pressing and holding
> the
> Calendar and iTask buttons (1 and 4).
> 2.. While holding down the Calendar and iTask buttons, use the stylus to
> lightly press and hold the Reset button, which is located at the bottom of
> the iPAQ Pocket PC, for approximately two seconds.
> 3.. Release all buttons.
> 4.. Connect AC power to the iPAQ Pocket PC. The handheld Powers On,
> performs the normal boot sequence, and automatically restarts the update
> process.
> Also - Bev has great advice on steps to try (or retry)
>
> Good luck.
>
>

From: Tony on 20 Aug 2006 04:06

From: !Beverly Howard [Ms-MVP/MobileDev] on 20 Aug 2006 08:22

>> I had done ALL resets <<

We assume that this also includes connecting the device to the pc and
running the rom upgrade even though it was stuck on this screen?

Beverly Howard [MS MVP-Mobile Devices]

From: !Beverly Howard [Ms-MVP/MobileDev] on 20 Aug 2006 08:22

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