hx2490b ROM upgrade - BEWARE
in [Pocket PC]
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From: jbgraham on 27 Aug 2006 21:24 Hi Tony Just a check that you used the right ROM upgrade. I think there is a different upgrade for the b model 2490 than the original. Are you sure yours is a b? They are almost identical apart from the amount of flash aboard and both are still in the retail channel. I updated my 2190 original with no problems. Otherwise, it sounds like dead hardware and time for a hassle with HP. I think it is worth persisting with these machines. Regards Bruce "Tony" <anthn(a)hotmail.com> wrote in message news:uVGxY7CxGHA.4300(a)TK2MSFTNGP05.phx.gbl... > Thanks for the help guys. > > I had done ALL resets - soft reset; hard reset (calander+iTask+reset) and > clean reset (calander+power+messaging+reset)...all to no avail. It will > not do the normal reboot sequence tho - it is stuck on the 'screen align' > screen during the reboot - will not go to the next screen. > > Looks like back to HP! Thanks anyway. > > Regards. > > > "Cleveland Tech" <clevelandtech(a)hotmail.com> wrote in message > news:99FFg.9594$1f6.402(a)newssvr27.news.prodigy.net... >> >> "Tony" <anthn(a)hotmail.com> wrote in message >> news:e00xXxrwGHA.4596(a)TK2MSFTNGP05.phx.gbl... >>> Did the upgrade of the ROM. It stuffed my IPAQ - stuck on the 'screen >> align' >>> setup >>> screen. Even a clean reset does not help. HP online chat help was >>> USELESS! >>> Wasted an hour with them. >>> I await a phone call on Monday (business hours) - it is Friday night >>> here >> in >>> Australia >>> Not very happy! >>> >>> Can anyone here help? Figure it might happen here quicker than HP can! >>> >>> Thanks. >>> >>> >>> >>> "Old Man" <oldman(a)oldman.com> wrote in message >> news:44e12012$1(a)127.0.0.1... >>> >I found the solution at: >>> > >> http://h18007.www1.hp.com/support/files/HandheldiPAQ/us/download/23561.html >>> > >>> > it's for 2490b >>> > >>> > "Tony" <anthn(a)hotmail.com> >>> > >>> >> Sorry guys if this is a stupid question, but I am new to PDAs. >>> >> >>> >> Have had my Hx2490 for about a month - all was going fine. Bought >> nyself >>> >> a 1 GB SD card to load my music. Left the card in the PDA >>> >> overnight... >>> >> with the unit turned off....next morning the battery was dead. Would >> not >>> >> start. Charged the battery - but the PDA would not start. Took the SD >>> >> card out - it started. Thought this may have been just a 'once off' >> (one >>> >> of those computer glitches) so been experimenting a bit since. >>> >> >>> >> Comes down to - >>> >> >>> >> 1. if I turn the unit off with the SD card inserted, it will not >>> >> start >>> >> again with it inserted - even though there is battery power left. >>> >> Take >> it >>> >> out and it starts! >>> >> 2. if I turn the unit off with the SD card inserted, it drains the >>> >> battery within a few hours. >>> >> >>> >> Question - is this normal?? If not, what's going on? >>> >> >>> >> Hope someone can help. >>> >> >>> >> Regards. >>> >> >>> > >>> > >>> >>> >> >> Also, just to be clear on the reset from HP - >> >> Recovery Procedure for HP iPAQ hx2750, hx2490, and hx2790 Pocket PC >> Series: >> 1.. Perform a Hard Reset on the iPAQ Pocket PC by pressing and holding >> the >> Calendar and iTask buttons (1 and 4). >> 2.. While holding down the Calendar and iTask buttons, use the stylus to >> lightly press and hold the Reset button, which is located at the bottom >> of >> the iPAQ Pocket PC, for approximately two seconds. >> 3.. Release all buttons. >> 4.. Connect AC power to the iPAQ Pocket PC. The handheld Powers On, >> performs the normal boot sequence, and automatically restarts the update >> process. >> Also - Bev has great advice on steps to try (or retry) >> >> Good luck. >> >> > >
From: jbgraham on 27 Aug 2006 21:24
Hi Tony Just a check that you used the right ROM upgrade. I think there is a different upgrade for the b model 2490 than the original. Are you sure yours is a b? They are almost identical apart from the amount of flash aboard and both are still in the retail channel. I updated my 2190 original with no problems. Otherwise, it sounds like dead hardware and time for a hassle with HP. I think it is worth persisting with these machines. Regards Bruce "Tony" <anthn(a)hotmail.com> wrote in message news:uVGxY7CxGHA.4300(a)TK2MSFTNGP05.phx.gbl... > Thanks for the help guys. > > I had done ALL resets - soft reset; hard reset (calander+iTask+reset) and > clean reset (calander+power+messaging+reset)...all to no avail. It will > not do the normal reboot sequence tho - it is stuck on the 'screen align' > screen during the reboot - will not go to the next screen. > > Looks like back to HP! Thanks anyway. > > Regards. > > > "Cleveland Tech" <clevelandtech(a)hotmail.com> wrote in message > news:99FFg.9594$1f6.402(a)newssvr27.news.prodigy.net... >> >> "Tony" <anthn(a)hotmail.com> wrote in message >> news:e00xXxrwGHA.4596(a)TK2MSFTNGP05.phx.gbl... >>> Did the upgrade of the ROM. It stuffed my IPAQ - stuck on the 'screen >> align' >>> setup >>> screen. Even a clean reset does not help. HP online chat help was >>> USELESS! >>> Wasted an hour with them. >>> I await a phone call on Monday (business hours) - it is Friday night >>> here >> in >>> Australia >>> Not very happy! >>> >>> Can anyone here help? Figure it might happen here quicker than HP can! >>> >>> Thanks. >>> >>> >>> >>> "Old Man" <oldman(a)oldman.com> wrote in message >> news:44e12012$1(a)127.0.0.1... >>> >I found the solution at: >>> > >> http://h18007.www1.hp.com/support/files/HandheldiPAQ/us/download/23561.html >>> > >>> > it's for 2490b >>> > >>> > "Tony" <anthn(a)hotmail.com> >>> > >>> >> Sorry guys if this is a stupid question, but I am new to PDAs. >>> >> >>> >> Have had my Hx2490 for about a month - all was going fine. Bought >> nyself >>> >> a 1 GB SD card to load my music. Left the card in the PDA >>> >> overnight... >>> >> with the unit turned off....next morning the battery was dead. Would >> not >>> >> start. Charged the battery - but the PDA would not start. Took the SD >>> >> card out - it started. Thought this may have been just a 'once off' >> (one >>> >> of those computer glitches) so been experimenting a bit since. >>> >> >>> >> Comes down to - >>> >> >>> >> 1. if I turn the unit off with the SD card inserted, it will not >>> >> start >>> >> again with it inserted - even though there is battery power left. >>> >> Take >> it >>> >> out and it starts! >>> >> 2. if I turn the unit off with the SD card inserted, it drains the >>> >> battery within a few hours. >>> >> >>> >> Question - is this normal?? If not, what's going on? >>> >> >>> >> Hope someone can help. >>> >> >>> >> Regards. >>> >> >>> > >>> > >>> >>> >> >> Also, just to be clear on the reset from HP - >> >> Recovery Procedure for HP iPAQ hx2750, hx2490, and hx2790 Pocket PC >> Series: >> 1.. Perform a Hard Reset on the iPAQ Pocket PC by pressing and holding >> the >> Calendar and iTask buttons (1 and 4). >> 2.. While holding down the Calendar and iTask buttons, use the stylus to >> lightly press and hold the Reset button, which is located at the bottom >> of >> the iPAQ Pocket PC, for approximately two seconds. >> 3.. Release all buttons. >> 4.. Connect AC power to the iPAQ Pocket PC. The handheld Powers On, >> performs the normal boot sequence, and automatically restarts the update >> process. >> Also - Bev has great advice on steps to try (or retry) >> >> Good luck. >> >> > > |