rename suggestion nickname
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From: SBS user on 1 Apr 2010 10:53 I have had an issue come up where I have renamed a user in AD. Now in outlook when other users on the domain start typing the new users name into the to field the old user's suggested nickname starts to appear. Is there a way to change this to the new username?
From: Al Williams on 1 Apr 2010 12:16 That's in the users outlook .NK2 cache file. Easiest is to train them to delete old entries by cursoring down to them (when preseted with the list) and hitting DEL. -- Allan Williams SBS user wrote: > I have had an issue come up where I have renamed a user in AD. Now in > outlook when other users on the domain start typing the new users > name into the to field the old user's suggested nickname starts to > appear. Is there a way to change this to the new username?
From: Bill Sanderson on 1 Apr 2010 12:17 When the old name appears, the user can down arrow to highlight that, and then hit the DEL key to delete it. Then they will need to type in the new name correctly--and once that has been done once, the old one should no longer show up, and the new one should... "SBS user" <user(a)domain.com> wrote in message news:uVK3fsa0KHA.6104(a)TK2MSFTNGP06.phx.gbl... > I have had an issue come up where I have renamed a user in AD. Now in > outlook when other users on the domain start typing the new users name > into the to field the old user's suggested nickname starts to appear. Is > there a way to change this to the new username?
From: Ace Fekay [MVP-DS, MCT] on 5 Apr 2010 12:19 "SBS user" <user(a)domain.com> wrote in message news:euRR1QN1KHA.4204(a)TK2MSFTNGP04.phx.gbl... > Thanks all for the suggestion, but it does not work. If you simply delete > the suggestion then type in the full email address the next time you send to > that person the incorrect suggestion is there again. I am guessing that > outlook populates the .nk2 file that it uses with information from active > directory (the original mailbox name from before I renamed the user). Can > anyone verify this? If so is there a way around this? > It's not that it takes it from AD, rather that if there is a match to ANY of the address lists, whether it be the GAL or a local contact list, it will associate it based on the Display Name. Check the user's local contacts. Check the renamed account in AD. Also, if Outlook is set to Cached Mode, it may take up to two weeks (depending on the size of the infrastructure), to update the GAL to the latest display names or additions. -- Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution. Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003 Microsoft Certified Trainer Microsoft MVP - Directory Services If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
From: SBS user on 5 Apr 2010 12:48
I am still having trouble with this and want some more explination. Here is an example od what I did: 1. renamed user1 to user2 in active directory(checked all tabs to make sure all instances of username was changed) 2. created a temp user in AD 3. logged in to computer that was just joined to domain as temp(new computer - never used before) 4. setup outlook - not in cached mode 5. sent user2 an email from temp account 6. sent user2 another email In step 6 when typing user2 into to field it displayed user1 as suggestion. Where is it getting the user1 name? Is there anything that can be changed to make it show user2? "Ace Fekay [MVP-DS, MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in message news:uqt42uN1KHA.220(a)TK2MSFTNGP06.phx.gbl... "SBS user" <user(a)domain.com> wrote in message news:euRR1QN1KHA.4204(a)TK2MSFTNGP04.phx.gbl... > Thanks all for the suggestion, but it does not work. If you simply delete > the suggestion then type in the full email address the next time you send > to > that person the incorrect suggestion is there again. I am guessing that > outlook populates the .nk2 file that it uses with information from active > directory (the original mailbox name from before I renamed the user). Can > anyone verify this? If so is there a way around this? > It's not that it takes it from AD, rather that if there is a match to ANY of the address lists, whether it be the GAL or a local contact list, it will associate it based on the Display Name. Check the user's local contacts. Check the renamed account in AD. Also, if Outlook is set to Cached Mode, it may take up to two weeks (depending on the size of the infrastructure), to update the GAL to the latest display names or additions. -- Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution. Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003 Microsoft Certified Trainer Microsoft MVP - Directory Services If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers. |