updating Capital One
in [Quicken]
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From: LAH on 14 Nov 2007 10:25 Thanks folks for the replies. I was finally able to reestablish a connection "of sorts". It certainly wasn't user friendly. During the process I was taken to the Capital one web site where I had to log in, go to my account, and proceed with a manual download. (I didn't actually download it. I clicked "open" instead of "save". That established a connection but nothing downloaded.) Then I had to go back to Quicken and reestablish the Express Web Connection. The "of sorts" part is that while it appeared to connect and download, no transactions were actually downloaded into the account. I'm hoping that by reestablishing the connection, future transactions will do so. (fingers crossed) Guess I'll have to manually download or manually enter the missing transactions. In any case, nothing about this process was user friendly. I found it very confusing and the step-by-step directions were incomplete or lacking entirely. Anyway, I guess misery loves company. It was comforting to know I'm not the only one with this problem. Again, thanks!
From: Bob Wang on 14 Nov 2007 12:35 Capital One's EWC only downloaded statements for me, not current transactions. So, I would not expect any downloads till the current statement period closes. Bob >>> "LAH" <someone(a)somewhere.net> wrote in message news:5aqdndq8PLEEjqbanZ2dnUVZ_oesnZ2d(a)kans.com... Thanks folks for the replies. I was finally able to reestablish a connection "of sorts". It certainly wasn't user friendly. During the process I was taken to the Capital one web site where I had to log in, go to my account, and proceed with a manual download. (I didn't actually download it. I clicked "open" instead of "save". That established a connection but nothing downloaded.) Then I had to go back to Quicken and reestablish the Express Web Connection. The "of sorts" part is that while it appeared to connect and download, no transactions were actually downloaded into the account. I'm hoping that by reestablishing the connection, future transactions will do so. (fingers crossed) Guess I'll have to manually download or manually enter the missing transactions. In any case, nothing about this process was user friendly. I found it very confusing and the step-by-step directions were incomplete or lacking entirely. Anyway, I guess misery loves company. It was comforting to know I'm not the only one with this problem. Again, thanks!
From: Mark W on 18 Nov 2007 14:08 My problem is a little different with my Capital One Credit Card. I can download the statement transactions from the CapitalOne Web Site. However, I can not activate one step download from within Quicken (for windows 2007 premier). I get a CC-503 error telling me that my user name and.or password are incorrect. Now I know this isnt true since I can login and download from their website. any ideas? I have updated as per the Capital One website instructions BUT that only worked one day. All help will be appreciated. TIA Mark On Nov 14, 12:35 pm, "Bob Wang" <bobby_w...(a)hotmail.com> wrote: > CapitalOne'sEWC only downloaded statements for me, not current > transactions. > So, I would not expect any downloads till the current statement period > closes. > > Bob > > "LAH" <some...(a)somewhere.net> wrote in message > > news:5aqdndq8PLEEjqbanZ2dnUVZ_oesnZ2d(a)kans.com... > Thanks folks for the replies. I was finally able to reestablish a > connection "of sorts". It certainly wasn't user friendly. During the > process I was taken to theCapitaloneweb site where I had to log in, go to > my account, and proceed with a manual download. (I didn't actually download > it. I clicked "open" instead of "save". That established a connection but > nothing downloaded.) Then I had to go back to Quicken and reestablish the > Express Web Connection. The "of sorts" part is that while it appeared to > connect and download, no transactions were actually downloaded into the > account. I'm hoping that by reestablishing the connection, future > transactions will do so. (fingers crossed) Guess I'll have to manually > download or manually enter the missing transactions. In any case, nothing > about this process was user friendly. I found it very confusing and the > step-by-step directions were incomplete or lacking entirely. > > Anyway, I guess misery loves company. It was comforting to know I'm not the > onlyonewith this problem. Again, thanks!
From: Bob Wang on 18 Nov 2007 20:27 Mark: This is not going to be of much help. But I'll let you know how Capital One integrates with Q2008 H&B later this month when I have a statement to download. Right now, I have no statements. Bob >>> "Mark W" <CrotonMark(a)gmail.com> wrote in message news:fdcbc137-6758-4836-a35a-287dc342aec6(a)f13g2000hsa.googlegroups.com... My problem is a little different with my Capital One Credit Card. I can download the statement transactions from the CapitalOne Web Site. However, I can not activate one step download from within Quicken (for windows 2007 premier). I get a CC-503 error telling me that my user name and.or password are incorrect. Now I know this isnt true since I can login and download from their website. any ideas? I have updated as per the Capital One website instructions BUT that only worked one day. All help will be appreciated. TIA Mark On Nov 14, 12:35 pm, "Bob Wang" <bobby_w...(a)hotmail.com> wrote: > CapitalOne'sEWC only downloaded statements for me, not current > transactions. > So, I would not expect any downloads till the current statement period > closes. > > Bob > > "LAH" <some...(a)somewhere.net> wrote in message > > news:5aqdndq8PLEEjqbanZ2dnUVZ_oesnZ2d(a)kans.com... > Thanks folks for the replies. I was finally able to reestablish a > connection "of sorts". It certainly wasn't user friendly. During the > process I was taken to theCapitaloneweb site where I had to log in, go to > my account, and proceed with a manual download. (I didn't actually > download > it. I clicked "open" instead of "save". That established a connection > but > nothing downloaded.) Then I had to go back to Quicken and reestablish the > Express Web Connection. The "of sorts" part is that while it appeared to > connect and download, no transactions were actually downloaded into the > account. I'm hoping that by reestablishing the connection, future > transactions will do so. (fingers crossed) Guess I'll have to manually > download or manually enter the missing transactions. In any case, nothing > about this process was user friendly. I found it very confusing and the > step-by-step directions were incomplete or lacking entirely. > > Anyway, I guess misery loves company. It was comforting to know I'm not > the > onlyonewith this problem. Again, thanks!
From: LAH on 19 Nov 2007 08:32 "Mark W" <CrotonMark(a)gmail.com> wrote in message news:fdcbc137-6758-4836-a35a-287dc342aec6(a)f13g2000hsa.googlegroups.com... > My problem is a little different with my Capital One Credit Card. > I can download the statement transactions from the CapitalOne Web > Site. However, I can not activate one step download from within > Quicken (for windows 2007 premier). I get a CC-503 error telling me > that my user name and.or password are incorrect. Now I know this isnt > true since I can login and download from their website. > > > any ideas? I have updated as per the Capital One website instructions > BUT that only worked one day. > > All help will be appreciated. I thought I had it working again; however, after the weekend I tried the one step download and am now getting the same error as you describe. I deactivated and tried to reactivate but no luck. I'm getting tired of this. I'm about ready to dump this card and go shopping for another. I can understand a company having some problems for a few days or even a week, but this has been going on for a month now. > > TIA > > Mark > > > > On Nov 14, 12:35 pm, "Bob Wang" <bobby_w...(a)hotmail.com> wrote: >> CapitalOne'sEWC only downloaded statements for me, not current >> transactions. >> So, I would not expect any downloads till the current statement period >> closes. >> >> Bob >> >> "LAH" <some...(a)somewhere.net> wrote in message >> >> news:5aqdndq8PLEEjqbanZ2dnUVZ_oesnZ2d(a)kans.com... >> Thanks folks for the replies. I was finally able to reestablish a >> connection "of sorts". It certainly wasn't user friendly. During the >> process I was taken to theCapitaloneweb site where I had to log in, go to >> my account, and proceed with a manual download. (I didn't actually >> download >> it. I clicked "open" instead of "save". That established a connection >> but >> nothing downloaded.) Then I had to go back to Quicken and reestablish >> the >> Express Web Connection. The "of sorts" part is that while it appeared to >> connect and download, no transactions were actually downloaded into the >> account. I'm hoping that by reestablishing the connection, future >> transactions will do so. (fingers crossed) Guess I'll have to manually >> download or manually enter the missing transactions. In any case, >> nothing >> about this process was user friendly. I found it very confusing and the >> step-by-step directions were incomplete or lacking entirely. >> >> Anyway, I guess misery loves company. It was comforting to know I'm not >> the >> onlyonewith this problem. Again, thanks! > > > >
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