updating Capital One
in [Quicken]
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From: LAH on 13 Nov 2007 17:00 Am I the only one having trouble updating my Capital One credit card accounts using the update function in Quicken? For the past year it worked flawlessly, but the past several weeks I keep getting: "During the last online session, Quicken encountered an online error [CC-501]. Quicken encountered an error while updating your accounts as the result of an error on the Quicken server. The Quicken team has been notified of this error and is working to resolve it." Today I talked with a customer service representative at Capital One. She said the Capital One web site was being changed but I should be able to update through Quicken later today. So far, no luck. Considering I've had this problem for several weeks now I'm not very optimistic.
From: Bob Wang on 13 Nov 2007 17:56 I haven't been able to update Capital One for about a week. I logged in just a few minutes ago, and the web site has changed for me. I can now link my Capital One cards under one login. Can't get Express Web Connect to work, but Web Connect is working for me now. Bob >>> "LAH" <someone(a)somewhere.net> wrote in message news:Z5mdnT-0ZtUGg6fanZ2dnUVZ_vamnZ2d(a)kans.com... Am I the only one having trouble updating my Capital One credit card accounts using the update function in Quicken? For the past year it worked flawlessly, but the past several weeks I keep getting: "During the last online session, Quicken encountered an online error [CC-501]. Quicken encountered an error while updating your accounts as the result of an error on the Quicken server. The Quicken team has been notified of this error and is working to resolve it." Today I talked with a customer service representative at Capital One. She said the Capital One web site was being changed but I should be able to update through Quicken later today. So far, no luck. Considering I've had this problem for several weeks now I'm not very optimistic.
From: Oilcan on 13 Nov 2007 22:08 Thank goodness they are the no hassle credit card. Capital One sometimes work for me - sometimes not. I usually have to deactivate Express Web Connect and reestablish it. I haven't been so lucky this time. Oilcan "LAH" <someone(a)somewhere.net> wrote in message news:Z5mdnT-0ZtUGg6fanZ2dnUVZ_vamnZ2d(a)kans.com... > Am I the only one having trouble updating my Capital One credit card > accounts using the update function in Quicken? For the past year it > worked flawlessly, but the past several weeks I keep getting: "During the > last online session, Quicken encountered an online error [CC-501]. > Quicken encountered an error while updating your accounts as the result of > an error on the Quicken server. The Quicken team has been notified of this > error and is working to resolve it." > > Today I talked with a customer service representative at Capital One. She > said the Capital One web site was being changed but I should be able to > update through Quicken later today. So far, no luck. Considering I've > had this problem for several weeks now I'm not very optimistic. >
From: Edward on 14 Nov 2007 08:01 LAH wrote: > Am I the only one having trouble updating my Capital One credit card > accounts using the update function in Quicken? For the past year it worked > flawlessly, but the past several weeks I keep getting: "During the last > online session, Quicken encountered an online error [CC-501]. Quicken > encountered an error while updating your accounts as the result of an error > on the Quicken server. The Quicken team has been notified of this error and > is working to resolve it." > > Today I talked with a customer service representative at Capital One. She > said the Capital One web site was being changed but I should be able to > update through Quicken later today. So far, no luck. Considering I've had > this problem for several weeks now I'm not very optimistic. > > I received a message when I logged in, explaining that I had to deactivate the automatic downloads, then reactivate. Mine is working fine now.
From: Oilcan on 14 Nov 2007 08:49
I disabled and reactivated. It still could not find an Account to do Express Web Connect (which is what I had before their upgrade). It did establish a Web Connect - which is really a hassle. Less of a hassle to me - I avoid using their card. "Edward" <Edward(a)nospamatall.com> wrote in message news:Rq6dnapSp-1ibKfanZ2dnUVZ_sninZ2d(a)comcast.com... > LAH wrote: >> Am I the only one having trouble updating my Capital One credit card >> accounts using the update function in Quicken? For the past year it >> worked flawlessly, but the past several weeks I keep getting: "During >> the last online session, Quicken encountered an online error [CC-501]. >> Quicken encountered an error while updating your accounts as the result >> of an error on the Quicken server. The Quicken team has been notified of >> this error and is working to resolve it." >> >> Today I talked with a customer service representative at Capital One. >> She said the Capital One web site was being changed but I should be able >> to update through Quicken later today. So far, no luck. Considering >> I've had this problem for several weeks now I'm not very optimistic. > > I received a message when I logged in, explaining that I had to deactivate > the automatic downloads, then reactivate. Mine is working fine now. |