updating Capital One
in [Quicken]
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From: Mark W on 19 Nov 2007 13:23 Well again, I am glad to be part of a group having this problem instead of being an outlier of one!! Mark On Nov 19, 8:32 am, "LAH" <some...(a)somewhere.net> wrote: > "Mark W" <CrotonM...(a)gmail.com> wrote in message > > news:fdcbc137-6758-4836-a35a-287dc342aec6(a)f13g2000hsa.googlegroups.com... > > > My problem is a little different with my Capital One Credit Card. > > I can download the statement transactions from the CapitalOne Web > > Site. However, I can not activate one step download from within > > Quicken (for windows 2007 premier). I get a CC-503 error telling me > > that my user name and.or password are incorrect. Now I know this isnt > > true since I can login and download from their website. > > > any ideas? I have updated as per the Capital One website instructions > > BUT that only worked one day. > > > All help will be appreciated. > > I thought I had it working again; however, after the weekend I tried the one > step download and am now getting the same error as you describe. I > deactivated and tried to reactivate but no luck. I'm getting tired of this. > I'm about ready to dump this card and go shopping for another. I can > understand a company having some problems for a few days or even a week, but > this has been going on for a month now. > > > > > > > TIA > > > Mark > > > On Nov 14, 12:35 pm, "Bob Wang" <bobby_w...(a)hotmail.com> wrote: > >> CapitalOne'sEWC only downloaded statements for me, not current > >> transactions. > >> So, I would not expect any downloads till the current statement period > >> closes. > > >> Bob > > >> "LAH" <some...(a)somewhere.net> wrote in message > > >>news:5aqdndq8PLEEjqbanZ2dnUVZ_oesnZ2d(a)kans.com... > >> Thanks folks for the replies. I was finally able to reestablish a > >> connection "of sorts". It certainly wasn't user friendly. During the > >> process I was taken to theCapitaloneweb site where I had to log in, go to > >> my account, and proceed with a manual download. (I didn't actually > >> download > >> it. I clicked "open" instead of "save". That established a connection > >> but > >> nothing downloaded.) Then I had to go back to Quicken and reestablish > >> the > >> Express Web Connection. The "of sorts" part is that while it appeared to > >> connect and download, no transactions were actually downloaded into the > >> account. I'm hoping that by reestablishing the connection, future > >> transactions will do so. (fingers crossed) Guess I'll have to manually > >> download or manually enter the missing transactions. In any case, > >> nothing > >> about this process was user friendly. I found it very confusing and the > >> step-by-step directions were incomplete or lacking entirely. > > >> Anyway, I guess misery loves company. It was comforting to know I'm not > >> the > >> onlyonewith this problem. Again, thanks!- Hide quoted text - > > - Show quoted text -
From: Dave Balcom on 19 Nov 2007 20:12 On Sun, 18 Nov 2007 11:08:39 -0800 (PST), Mark W <CrotonMark(a)gmail.com> wrote: }My problem is a little different with my Capital One Credit Card. I just tried one step update with my Capital One account and got a CC-501 error... :(
From: LAH on 20 Nov 2007 15:52 "Dave Balcom" <balcy24(a)charter.net> wrote in message news:cuc4k35e9cq8qh1r6m1paqoklg6bb94dkg(a)4ax.com... > On Sun, 18 Nov 2007 11:08:39 -0800 (PST), Mark W <CrotonMark(a)gmail.com> > wrote: > > }My problem is a little different with my Capital One Credit Card. > > I just tried one step update with my Capital One account and got a > CC-501 error... :( I got that originally (see my first post). I then deactivated and reactivated. That seemed to temporarily fix the problem, but now a few days later I'm getting the CC-503 error. I deactivated and reactivated again. I have established a connection but was unable to reactivate the one step update. If you find a solution please let me know!
From: Stubby on 21 Nov 2007 19:27 Do you guys just want to hold a pity-party? Why don't you call Intuit and complain to them? At least there is a chance they can help. "LAH" <someone(a)somewhere.net> wrote in message news:d72dna4ydq9q1d7anZ2dnUVZ_oWdnZ2d(a)kans.com... > > "Dave Balcom" <balcy24(a)charter.net> wrote in message > news:cuc4k35e9cq8qh1r6m1paqoklg6bb94dkg(a)4ax.com... > > On Sun, 18 Nov 2007 11:08:39 -0800 (PST), Mark W <CrotonMark(a)gmail.com> > > wrote: > > > > }My problem is a little different with my Capital One Credit Card. > > > > I just tried one step update with my Capital One account and got a > > CC-501 error... :( > > I got that originally (see my first post). I then deactivated and > reactivated. That seemed to temporarily fix the problem, but now a few days > later I'm getting the CC-503 error. I deactivated and reactivated again. I > have established a connection but was unable to reactivate the one step > update. If you find a solution please let me know! > >
From: LAH on 23 Nov 2007 00:08
Just for your information, I did call Capital One - twice. Both times I got someone for whom English was obviously a second language. I had great difficulty understanding their responses and I'm not entirely sure they understood my questions. In any case they told me Capital One was working on it. Nevermind the fact they have been working on it for approximately a month now. I did not call Intuit because it didn't appear to be a problem on their end. I posted here because I wasn't sure how widespread the problem was. Due to my inability to understand the customer service representatives, I was more confused than ever and was unclear as to whether or not there was anything I could do to fix the problem. FWIW, just this evening I was able to reactivate the one step update and was also able to run it. If you posted to suggest I call Intuit, thanks but hopefully the problem has been resolved. There was no need for the snide remark about a "pity-party". Frankly, I was not feeling sorry for myself. Instead I was more than a little irritated with Capital One. I posted in part, to learn if my irritation was misplaced. "Stubby" <William.Plummer*NO*SPAM*@alum.mit.edu> wrote in message news:uMadnR0Jw_xPUdnanZ2dnUVZ_hWdnZ2d(a)comcast.com... > Do you guys just want to hold a pity-party? Why don't you call Intuit > and > complain to them? At least there is a chance they can help. > > "LAH" <someone(a)somewhere.net> wrote in message > news:d72dna4ydq9q1d7anZ2dnUVZ_oWdnZ2d(a)kans.com... >> >> "Dave Balcom" <balcy24(a)charter.net> wrote in message >> news:cuc4k35e9cq8qh1r6m1paqoklg6bb94dkg(a)4ax.com... >> > On Sun, 18 Nov 2007 11:08:39 -0800 (PST), Mark W <CrotonMark(a)gmail.com> >> > wrote: >> > >> > }My problem is a little different with my Capital One Credit Card. >> > >> > I just tried one step update with my Capital One account and got a >> > CC-501 error... :( >> >> I got that originally (see my first post). I then deactivated and >> reactivated. That seemed to temporarily fix the problem, but now a few > days >> later I'm getting the CC-503 error. I deactivated and reactivated again. > I >> have established a connection but was unable to reactivate the one step >> update. If you find a solution please let me know! >> >> > > |