0x80070002
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From: Steve on 24 Sep 2009 19:48 I uninstalled the comodo but the same problem occurs. And now the windows update just turned off on me after i'd tried the resetting method Shenan Stanley had offer. IF you read the last post i sent, it will give you a better idea. "MowGreen" wrote: > Did you clean boot Vista ? If not, there are processes and services > associated with Comodo that are running which will cause the 0x80070002 > error. > > Was the edition of CheckSUR that you downloaded just released on Sept. > 22nd and for Vista x64 ? > > From past experience dealing with Comodo and Windows updating issues, I > strongly suggest you get dump it. The native Vista firewall affords the > same protection without the updating issues. > That's your choice to make, not mine. > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > > > > > Steve wrote: > > > I checked the logs and it says there aren't any problems. Check it with the > > firewall on and off. > > > > "MowGreen" wrote: > > > > > >>I didn't see this in your second post until now: > >> > >> > >>>firewall (Comodo) > >> > >>The Comodo firewall is the cause of the 0x80070002 error. > >>It has or is blocking content and/or preventing a CoCreate process from > >>running. > >> > >>0x80070002 ERROR_FILE_NOT_FOUND > >>The authentication method is not supported. - > >>CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED > >>(0x80070005) in this condition > >> > >>You can either uninstall Comodo, or completely disable it and all of > >>it's associated processes and enable the native Vista firewall, OR, > >>Clean boot Vista, and then rerun CheckSUR once more. > >> > >>To clean boot Vista, see Step 1 here: > >> > >>How to troubleshoot a problem by performing a clean boot in Windows > >>Vista or in Windows 7 > >>http://support.microsoft.com/kb/929135 > >> > >> > >>BTW, did you check the logs that CheckSUR created after it's run ? > >> > >> > >>MowGreen > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >> > >>banthecheck.com > >>"Security updates should *never* have *non-security content* prechecked" > >> > >> > >> > >>Steve wrote: > >> > >> > >>>I've tried your method but it doesn't fix the problem. But thanks for a method. > >>> > >>>"MowGreen" wrote: > >>> > >>> > >>> > >>>>Steve wrote: > >>>> > >>>> > >>>> > >>>>>When i press check for updates, this code pops out. I've tried the methods > >>>>>suggested by Microsoft (and other replies from the forum) but they don't > >>>>>solve the problem. It happened after i'd installed the latest updates and > >>>>>started it the next day. > >>>>> > >>>>>I'm using a 64bit Vista Home Premium version. > >>>>> > >>>>>Thanks. > >>>>>Steve > >>>>> > >>>> > >>>>Steve, > >>>> > >>>>You could try downloading, **saving**, and running the Windows Update > >>>>Readiness Tool (CheckSUR) as it was updated and released yesterday. > >>>> > >>>>*PLEASE NOTE* that it's a 97 MB download > >>>>*MAKE SURE* you click the download link for Vista x64 > >>>> > >>>> > >>>> > >>>>>What Windows Update installation errors can the System Update Readiness Tool potentially address? > >>>>>The following table lists error messages that you might receive when you try to install a software > >>>>>update. These errors might be caused by a system irregularity that the System Update Readiness Tool > >>>>>might be able to resolve. However, the tool might be unable to fix all instances in which these > >>>>>errors occur. > >>>>> > >>>>>Code Error Description > >>>>>0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. > >>>> > >>>>Description of the System Update Readiness Tool for Windows Vista, for > >>>>Windows Server 2008, and for Windows 7 > >>>>http://support.microsoft.com/kb/947821 > >>>> > >>>>When the download completes close *all* open programs and browsers. > >>>>Then run the .msu as you would an .exe. > >>>> > >>>>It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took > >>>>a tad over 17 minutes to complete it's run. > >>>> > >>>>It will create similar logs at > >>>>WINDOWS\Logs\CBS\CheckSUR.log <--- this log > >>>>WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log > >>>> > >>>>It also creates a subfolder in the WINDOWS directory named CheckSUR > >>>>containg all of it's .cab files. > >>>>Am fairly certain that the CheckSUR subfolder can be deleted once > >>>>CheckSUR is run as it is not technically an Installed Update. > >>>>In fact, just deleted it after the UAC prompt came up and Continue was > >>>>selected. > >>>> > >>>>But, it will show as successfully installed when clicking the View > >>>>update history link on the Windows Update applet in Control Panel. > >>>> > >>>> > >>>>MowGreen > >>>>=============== > >>>> *-343-* FDNY > >>>>Never Forgotten > >>>>=============== > >>>> > >>>>banthecheck.com > >>>>"Security updates should *not* have *non-security content* prechecked" > >>>> > >> >
From: Shenan Stanley on 24 Sep 2009 20:37 <snipped> Steve wrote: > I've tried using the resetting method for windows update but there > are various files when punched into the command window, it says > either there's an error or there's no such directory. As though i'm > missing some of the files. My Bad! (Although I think I am not the only one to have suggested this fix for 64-bit systems, I should have looked more carefully.) That's because you have 64-bit Windows Vista. The instructions on that page (at least the manual ones, unsure about the fix-it, but I should likely assume that too given the list of OSes at the end) are for 32-bit OSes. It would not have harmed your system in any way that I see (never harmed mine - 64-bit as well.) So we should probbaly just proceed from there. What to do now? Download and install and use this: http://support.microsoft.com/kb/947821 Specifically the link near the bottom that reads: "Download the System Update Readiness Tool for x64-based Systems (KB947821)[September 2009] package now." ( http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064 ) Yeah - pretty sure that one is for 64-bit systems. ;-) Hopefully that is the right download. I'd toss it up between that one and this one: Download the System Update Readiness Tool for Windows 7 Release Candidate for x64-based Systems (KB947821) package now. ( http://download.microsoft.com/download/D/8/6/D8621C7B-B5FC-46F7-B3A2-02791C2533EA/Windows6.1-KB947821-x64-RC.msu ) One will run fine, the other might tell you it is not for your system. Both are *for* 64-bit OSes. It will write two log files... - %SYSTEMROOT%\Logs\CBS\CheckSUR.log - %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log You might look through those after running the tool. Strange that the Windows Update fix-it is not for 64-bit systems. Apologies for that! -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: MowGreen on 25 Sep 2009 12:36 Shenan, *Strongly suggest* that the OP *NOT* download CheckSUR for Windows 7 RC as the included .cab files contain .cat, .manifest, and .mum files *only* for Win 7 RC. The below release is intended for the following x64 OSes: http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064&displaylang=en > System Requirements > > * Supported Operating Systems: Windows Server 2008; Windows Server 2008 Service Pack 2; Windows > Vista 64-bit Editions Service Pack 1; Windows Vista Service Pack 2 MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Shenan Stanley wrote: > <snipped> > > Steve wrote: > >>I've tried using the resetting method for windows update but there >>are various files when punched into the command window, it says >>either there's an error or there's no such directory. As though i'm >>missing some of the files. > > > My Bad! (Although I think I am not the only one to have suggested this fix > for 64-bit systems, I should have looked more carefully.) > > That's because you have 64-bit Windows Vista. > > The instructions on that page (at least the manual ones, unsure about the > fix-it, but I should likely assume that too given the list of OSes at the > end) are for 32-bit OSes. > > It would not have harmed your system in any way that I see (never harmed > mine - 64-bit as well.) So we should probbaly just proceed from there. > > What to do now? > > Download and install and use this: > http://support.microsoft.com/kb/947821 > > Specifically the link near the bottom that reads: > "Download the System Update Readiness Tool for x64-based Systems > (KB947821)[September 2009] package now." ( > http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064 ) > > Yeah - pretty sure that one is for 64-bit systems. ;-) Hopefully that is > the right download. I'd toss it up between that one and this one: > > Download the System Update Readiness Tool for Windows 7 Release Candidate > for x64-based Systems (KB947821) package now. ( > http://download.microsoft.com/download/D/8/6/D8621C7B-B5FC-46F7-B3A2-02791C2533EA/Windows6.1-KB947821-x64-RC.msu ) > > One will run fine, the other might tell you it is not for your system. Both > are *for* 64-bit OSes. > > It will write two log files... > - %SYSTEMROOT%\Logs\CBS\CheckSUR.log > - %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log > > You might look through those after running the tool. > > Strange that the Windows Update fix-it is not for 64-bit systems. Apologies > for that! >
From: MowGreen on 25 Sep 2009 12:56 Steve, Did you try a Clean boot and then run CheckSUR ? Was the release of CheckSUR that you downloaded released on Sept. 22nd and for *Vista x64* ? If yes, suggest you try running sfc /scannow from an Elevated Command Prompt ( Click the Start orb; in the Start Search field type in cmd *Right* click cmd.exe under Programs and choose 'Run as administrator' Follow the UAC prompt and then click Continue ) At the prompt type in the below and then press Enter sfc /scannow Does the System File Checker run ? If yes, what did it report ? How to Repair and Verify the Integrity of Vista System Files with System File Checker http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" Steve wrote: > I uninstalled the comodo but the same problem occurs. And now the windows > update just turned off on me after i'd tried the resetting method Shenan > Stanley had offer. IF you read the last post i sent, it will give you a > better idea. > > "MowGreen" wrote: > > >>Did you clean boot Vista ? If not, there are processes and services >>associated with Comodo that are running which will cause the 0x80070002 >>error. >> >>Was the edition of CheckSUR that you downloaded just released on Sept. >>22nd and for Vista x64 ? >> >> From past experience dealing with Comodo and Windows updating issues, I >>strongly suggest you get dump it. The native Vista firewall affords the >>same protection without the updating issues. >>That's your choice to make, not mine. >> >>MowGreen >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>banthecheck.com >>"Security updates should *never* have *non-security content* prechecked" >> >> >> >> >>Steve wrote: >> >> >>>I checked the logs and it says there aren't any problems. Check it with the >>>firewall on and off. >>> >>>"MowGreen" wrote: >>> >>> >>> >>>>I didn't see this in your second post until now: >>>> >>>> >>>> >>>>>firewall (Comodo) >>>> >>>>The Comodo firewall is the cause of the 0x80070002 error. >>>>It has or is blocking content and/or preventing a CoCreate process from >>>>running. >>>> >>>>0x80070002 ERROR_FILE_NOT_FOUND >>>>The authentication method is not supported. - >>>>CoCreateInstance(IBackgroundCopyManager) fails with E_ACCESSDENIED >>>>(0x80070005) in this condition >>>> >>>>You can either uninstall Comodo, or completely disable it and all of >>>>it's associated processes and enable the native Vista firewall, OR, >>>>Clean boot Vista, and then rerun CheckSUR once more. >>>> >>>>To clean boot Vista, see Step 1 here: >>>> >>>>How to troubleshoot a problem by performing a clean boot in Windows >>>>Vista or in Windows 7 >>>>http://support.microsoft.com/kb/929135 >>>> >>>> >>>>BTW, did you check the logs that CheckSUR created after it's run ? >>>> >>>> >>>>MowGreen >>>>=============== >>>> *-343-* FDNY >>>>Never Forgotten >>>>=============== >>>> >>>>banthecheck.com >>>>"Security updates should *never* have *non-security content* prechecked" >>>> >>>> >>>> >>>>Steve wrote: >>>> >>>> >>>> >>>>>I've tried your method but it doesn't fix the problem. But thanks for a method. >>>>> >>>>>"MowGreen" wrote: >>>>> >>>>> >>>>> >>>>> >>>>>>Steve wrote: >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>When i press check for updates, this code pops out. I've tried the methods >>>>>>>suggested by Microsoft (and other replies from the forum) but they don't >>>>>>>solve the problem. It happened after i'd installed the latest updates and >>>>>>>started it the next day. >>>>>>> >>>>>>>I'm using a 64bit Vista Home Premium version. >>>>>>> >>>>>>>Thanks. >>>>>>>Steve >>>>>>> >>>>>> >>>>>>Steve, >>>>>> >>>>>>You could try downloading, **saving**, and running the Windows Update >>>>>>Readiness Tool (CheckSUR) as it was updated and released yesterday. >>>>>> >>>>>>*PLEASE NOTE* that it's a 97 MB download >>>>>>*MAKE SURE* you click the download link for Vista x64 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>What Windows Update installation errors can the System Update Readiness Tool potentially address? >>>>>>>The following table lists error messages that you might receive when you try to install a software >>>>>>>update. These errors might be caused by a system irregularity that the System Update Readiness Tool >>>>>>>might be able to resolve. However, the tool might be unable to fix all instances in which these >>>>>>>errors occur. >>>>>>> >>>>>>>Code Error Description >>>>>>>0x80070002 ERROR_FILE_NOT_FOUND The system cannot find the file specified. >>>>>> >>>>>>Description of the System Update Readiness Tool for Windows Vista, for >>>>>>Windows Server 2008, and for Windows 7 >>>>>>http://support.microsoft.com/kb/947821 >>>>>> >>>>>>When the download completes close *all* open programs and browsers. >>>>>>Then run the .msu as you would an .exe. >>>>>> >>>>>>It will take some time to run. On a VPC 25 GB .vhd of Vista SP2 it took >>>>>>a tad over 17 minutes to complete it's run. >>>>>> >>>>>>It will create similar logs at >>>>>>WINDOWS\Logs\CBS\CheckSUR.log <--- this log >>>>>>WINDOWS\Logs\CBS\CheckSUR.persist.log <--- this log >>>>>> >>>>>>It also creates a subfolder in the WINDOWS directory named CheckSUR >>>>>>containg all of it's .cab files. >>>>>>Am fairly certain that the CheckSUR subfolder can be deleted once >>>>>>CheckSUR is run as it is not technically an Installed Update. >>>>>>In fact, just deleted it after the UAC prompt came up and Continue was >>>>>>selected. >>>>>> >>>>>>But, it will show as successfully installed when clicking the View >>>>>>update history link on the Windows Update applet in Control Panel. >>>>>> >>>>>> >>>>>>MowGreen >>>>>>=============== >>>>>>*-343-* FDNY >>>>>>Never Forgotten >>>>>>=============== >>>>>> >>>>>>banthecheck.com >>>>>>"Security updates should *not* have *non-security content* prechecked" >>>>>> >>>>
From: Steve on 25 Sep 2009 20:26
Even after installing the program, the logs still says no errors detected. "Shenan Stanley" wrote: > <snipped> > > Steve wrote: > > I've tried using the resetting method for windows update but there > > are various files when punched into the command window, it says > > either there's an error or there's no such directory. As though i'm > > missing some of the files. > > My Bad! (Although I think I am not the only one to have suggested this fix > for 64-bit systems, I should have looked more carefully.) > > That's because you have 64-bit Windows Vista. > > The instructions on that page (at least the manual ones, unsure about the > fix-it, but I should likely assume that too given the list of OSes at the > end) are for 32-bit OSes. > > It would not have harmed your system in any way that I see (never harmed > mine - 64-bit as well.) So we should probbaly just proceed from there. > > What to do now? > > Download and install and use this: > http://support.microsoft.com/kb/947821 > > Specifically the link near the bottom that reads: > "Download the System Update Readiness Tool for x64-based Systems > (KB947821)[September 2009] package now." ( > http://www.microsoft.com/downloads/details.aspx?FamilyId=f6f353c0-d00e-43e7-97ef-0feefc7ff064 ) > > Yeah - pretty sure that one is for 64-bit systems. ;-) Hopefully that is > the right download. I'd toss it up between that one and this one: > > Download the System Update Readiness Tool for Windows 7 Release Candidate > for x64-based Systems (KB947821) package now. ( > http://download.microsoft.com/download/D/8/6/D8621C7B-B5FC-46F7-B3A2-02791C2533EA/Windows6.1-KB947821-x64-RC.msu ) > > One will run fine, the other might tell you it is not for your system. Both > are *for* 64-bit OSes. > > It will write two log files... > - %SYSTEMROOT%\Logs\CBS\CheckSUR.log > - %SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log > > You might look through those after running the tool. > > Strange that the Windows Update fix-it is not for 64-bit systems. Apologies > for that! > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > |