Any Go To Assist alternatives for Linux
in [General Linux]
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From: Todd on 30 Sep 2009 13:23 jellybean stonerfish wrote: > On Tue, 29 Sep 2009 11:29:28 -0700, Todd wrote: > >> Hi All, >> >> I am converting a number of M$ machines over to Linux >> for a customer. >> >> Problem: I can not longer use Go To Assist Express to assist users over >> the Internet. >> >> Is there an alternative in Linux? >> >> Many thanks, >> -T > > http://www.tightvnc.com/ > > Do you know enough to help the users over the Internet? > Hi jellybean, Tight VNC open a separate display. I double checked with their forum a month or so back. Which means I can not "share" their keyboard, monitor and mouse. Thank you anyway. -T
From: Todd on 30 Sep 2009 13:24 Greg Russell wrote: > "Give the OP a fish and you feed him for day ... Teach him *how* to fish and > he'll drink your beer in your boat all day." As a fisherman, I find this comment hysterical! :-D -T
From: Todd on 30 Sep 2009 13:27 Greg Russell wrote: > In news:h9tjll$vdr$1(a)aioe.org, > Todd <todd(a)invalid.com> typed: > >> I am converting a number of M$ machines over to Linux >> for a customer. >> >> Problem: I can not longer use Go To Assist Express to >> assist users over the Internet. >> >> Is there an alternative in Linux? > > Configure their machines to include a user that has sudo capabilities, > configure the sshd, hosts.allow, iptables and perimeter security to allow > ssh from your location using your keys, then ssh as the user and use sudo to > accomplish the tasks needed from your remote location. Hi Greg, Will ssh allow me to "share" his keyboard, monitor and mouse? -T
From: Todd on 30 Sep 2009 13:34 Todd wrote: > Hi All, > > I am converting a number of M$ machines over to Linux > for a customer. > > Problem: I can not longer use Go To Assist Express to > assist users over the Internet. > > Is there an alternative in Linux? > > Many thanks, > -T Hi All, Sorry for neglecting to tell you all what Go To Assist Express (GTAE) was. It allows me to share the client's keyboard, monitor and mouse. Gets around most firewall problems too. http://www.gotoassist.com/en_US/expProductOverview.tmpl Funny thing. I had forgotten that there were actually some sheltered souls out there that only had to deal with Linux and not Windows. Unlike, us tormented souls that have to deal with both. I just though everyone knew what Go To Assist was. My bad. :-[ Now, where is that guy who wants to teach me how to fish: I just ran out of beer! :-D -T -T
From: Stan Bischof on 30 Sep 2009 13:36
Todd <todd(a)invalid.com> wrote: > Greg Russell wrote: >> In news:h9tjll$vdr$1(a)aioe.org, >> Todd <todd(a)invalid.com> typed: >> >>> I am converting a number of M$ machines over to Linux >>> for a customer. >>> >>> Problem: I can not longer use Go To Assist Express to >>> assist users over the Internet. >>> >>> Is there an alternative in Linux? >> >> Configure their machines to include a user that has sudo >> capabilities, configure the sshd, hosts.allow, iptables and perimeter >> security to allow ssh from your location using your keys, then ssh as >> the user and use sudo to accomplish the tasks needed from your remote >> location. > > Hi Greg, > > Will ssh allow me to "share" his keyboard, monitor and mouse? > Don't believe so. HPUX had a desktop sharing capability called SharedX but I don't believe it ever made it off of HPUX. Not aware of anything in Linux for this either ( I could easily be unaware of a solution though ) so these days the best way to go may well be an external solution like Webex or the like. Stan |