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From: David Sankey on 16 Jul 2010 05:05
In article <2d1u365dgqlgkt3ekln7q410msc10n4uh8(a)4ax.com>,
T i m <news(a)spaced.me.uk> wrote:

> On Thu, 15 Jul 2010 13:31:30 +0100, David Sankey
> <David.Sankey(a)stfc.ac.uk> wrote:
>
> >In article <blnt36988vvdnat10qk04o6thvl824urd1(a)4ax.com>,
> > T i m <news(a)spaced.me.uk> wrote:
> >
> >> What frustrates me (and I know you explained it above) is that they
> >> (Canon) supplied two installer CDs, one says Windows and the other
> >> says Macintosh, yet the Macintosh one doesn't (seem to) work. There
> >> was no Linux CD and yet that (Ubuntu 10.04) prints ok. <sigh>
> >
> >OK...
> >
> >First the potentially helpful suggestion:
> >
> >Ubuntu will be using GIMP, so digging there will tell you which GIMP
> >driver to use.
>
> Ok thanks. When you say 'to use' do you mean directly (as in copy
> across to the Mac) or the actual name and therefore give us something
> to look up on the Mac? (sorry for what could be a dumb question but
> I'm not really familiar with the inner working of either system).

I mean pick the same driver on the Mac, not copy it across.

You don't say which OS on the MacBook, 10.5 or 10.6?

Apple do list the MX printers in <http://support.apple.com/kb/HT3669>,
which corresponds to your second download from Canon, 10.30.3.0.

As this latter says it works on 10.5 and 10.6 I'd definitely go with
that - in general it's a good idea to ignore the CD that comes with the
printer and go straight for the updated version on the web, unless
there's additional software only available on the CD (in which case
install that and then go for the updated drivers).

Apple don't list a Gutenprint driver (so same as Gutenprint...), but I'd
be extremely surprised if Ubuntu was using anything else...

Finally see if Console gives any clues as to what's going wrong, either
under CrashReporter (try both ~/Library/Logs/CrashReporter/ and
/Library/Logs/CrashReporter/) or CUPS (/var/log/cups/), as well as the
system logs.

Kind regards,

Dave
From: T i m on 16 Jul 2010 09:11
On Fri, 16 Jul 2010 10:05:12 +0100, David Sankey
<David.Sankey(a)stfc.ac.uk> wrote:


>> Ok thanks. When you say 'to use' do you mean directly (as in copy
>> across to the Mac) or the actual name and therefore give us something
>> to look up on the Mac? (sorry for what could be a dumb question but
>> I'm not really familiar with the inner working of either system).
>
>I mean pick the same driver on the Mac, not copy it across.

Ok thanks. I asked because I have heard of people extracting drivers
from Windows and using them on Linux etc.
>
>You don't say which OS on the MacBook, 10.5 or 10.6?

I did in the header (10.5). ;-)
>
>Apple do list the MX printers in <http://support.apple.com/kb/HT3669>,
>which corresponds to your second download from Canon, 10.30.3.0.

Ok, that's good then (that we are using something confirmed by Apple
etc).
>
>As this latter says it works on 10.5 and 10.6 I'd definitely go with
>that - in general it's a good idea to ignore the CD that comes with the
>printer and go straight for the updated version on the web, unless
>there's additional software only available on the CD (in which case
>install that and then go for the updated drivers).

I'll often give the CD a go first /then/ see if there is an update
option via one of the apps or the OS itself. If there isn't, I'll
check their web site etc.
>
>Apple don't list a Gutenprint driver (so same as Gutenprint...), but I'd
>be extremely surprised if Ubuntu was using anything else...

I'll have a look when I go back. I did try to add that printer on my
Ubuntu laptop but it seems it needs to see it either locally or on the
net before you can.
>
>Finally see if Console gives any clues as to what's going wrong, either
>under CrashReporter (try both ~/Library/Logs/CrashReporter/ and
>/Library/Logs/CrashReporter/) or CUPS (/var/log/cups/), as well as the
>system logs.
>
I think you may have missed or not seen the other thread but it seems
it was to do with the Add printer pref not truly reflecting the actual
settings in CUPS. Sak pointed me the way to looking at the current
CUPS settings and that showed that the wrong printer (or driver) was
actually selected. Changing it to reflect the right one had it working
pretty quickly. ;-)

No idea why what happened happened and just happy it now works. ;-)

Cheers, T i m
From: David Sankey on 16 Jul 2010 10:12
In article <qql0469cuec96tp7fpnbop86eafad3i2d3(a)4ax.com>,
T i m <news(a)spaced.me.uk> wrote:

> On Fri, 16 Jul 2010 10:05:12 +0100, David Sankey
> <David.Sankey(a)stfc.ac.uk> wrote:
>
> >You don't say which OS on the MacBook, 10.5 or 10.6?
>
> I did in the header (10.5). ;-)

Hah, quatsch.

> I think you may have missed or not seen the other thread but it seems
> it was to do with the Add printer pref not truly reflecting the actual
> settings in CUPS. Sak pointed me the way to looking at the current
> CUPS settings and that showed that the wrong printer (or driver) was
> actually selected. Changing it to reflect the right one had it working
> pretty quickly. ;-)
>
> No idea why what happened happened and just happy it now works. ;-)

I saw that after my reply. Inspecting my print queues thus showed that
my fax queue on our C5045 was snarled, which similarly was not at all
obvious in the 'System Preferences' view.

One to remember...

Have fun,

Dave
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