Exchange Routing Engine will not start
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From: Scott C. on 27 Apr 2010 07:36 Hi Susan, You can ask all the dumb questions you want.... If I need to contact CSS then I will do that and pay for it. I come here looking for help because it is free just like the rest and I know that. I don't need your dumb comments, they don't help. Everyone who posts in these forums obviously are looking for free help before they have to resort to paying for it. I'm sure if you were looking for help your would look here first before calling CSS to pay... "Susan Bradley" wrote: > Can I ask a dumb question, why do you expect that professional/trained > support will be free? > > What is your time worth? Do you work for free? > > I know you are in a world of hurt here but sometimes I think we expect > that everything should be free and that may be unrealistic. > > How much is your time worth? How much is this costing your firm? > Sometimes you have to look at the price tag of not fixing things versus > how much that call costs. > > Scott C. wrote: > > That's too bad, because they want money just to email them a question never > > mind call them. > > > > My best bet seems to reinstall the whole SBS2003 and start over. > > > > Every wizard I try seems to have an error. > > > > "SteveB" wrote: > > > > > >> Scott with all the issues you've had over the last few days it may be time > >> to contact MS CSS. They are probably better suited to help you than through > >> this newsgroup. > >> > >> "Scott C." <ScottC(a)discussions.microsoft.com> wrote in message > >> news:4FFB11E8-EE45-4469-9A70-7D4B3A7D1172(a)microsoft.com... > >> > >>> The Exchange Routing Engine service will not start. The error is: The > >>> system > >>> cannot locate the specified path. > >>> > >>> Microsoft website says to reinstall the Exchange from cd > >>> drive:\setup\I386\setup.exe /disasterrecovery. When I try this it errors > >>> out > >>> telling me: You are attempting to install a version that is earlier than > >>> the > >>> current. > >>> > >>> What should I do? > >>> > >>> Thanks > >>> Scott > >>> > >> . > >> > >> > . >
From: Susan Bradley on 27 Apr 2010 19:30
Honestly there have been times I've not asked, merely googled on the newsgroup (google groups) and known I'd not seen the issue before so I needed to call. I can point to several times where I've called and never posted in a newsgroup because I knew I needed a timely answer, not one that depended on the kindness of strangers. Before you rip out that server and start all over, ask yourself about the price tag of that call is all. I was specifically reacting to your comment that you didn't even want to pay to email them and was contemplating ripping out the server and starting over. That's a big price tag to your firm and one that you should think about carefully. That's what I was reacting to. This is the free forum, but we don't guarantee anything. They do. The comment was more to ensure that you stopped yourself, stepped back and thought about the costs that both paths take. I do call CSS and I have paid. I know what can be fixed in a free newsgroup and what things need a phone call. There have been many a time that I've not asked in a newsgroup but gone straight to a phone call. I know what can be done in a newsgroup setting and what needs a dedicated call. You need to reinstall Exchange from inside the SBS setup but from the various threads I don't know how good of a real SBS install you have therefore you need eyes that know what they are looking at, not us trying to guess as what's on your box. The instructions you are posting appear to be from Exchange standard setup info, not SBS. You need to start the reinstall from the SBS setup. In this phone call where someone who can advise you if it really is wiser to nuke and pave or if this is salvagable. If you don't want to call Microsoft check out www.thirdtier.net but they too need a fee. You honestly don't need a newsgroup, you need trained eyeballs to help you. That's all I'm saying. Scott C. wrote: > Hi Susan, > > You can ask all the dumb questions you want.... > > If I need to contact CSS then I will do that and pay for it. > > I come here looking for help because it is free just like the rest and I > know that. I don't need your dumb comments, they don't help. > > Everyone who posts in these forums obviously are looking for free help > before they have to resort to paying for it. I'm sure if you were looking > for help your would look here first before calling CSS to pay... > > "Susan Bradley" wrote: > > >> Can I ask a dumb question, why do you expect that professional/trained >> support will be free? >> >> What is your time worth? Do you work for free? >> >> I know you are in a world of hurt here but sometimes I think we expect >> that everything should be free and that may be unrealistic. >> >> How much is your time worth? How much is this costing your firm? >> Sometimes you have to look at the price tag of not fixing things versus >> how much that call costs. >> >> Scott C. wrote: >> >>> That's too bad, because they want money just to email them a question never >>> mind call them. >>> >>> My best bet seems to reinstall the whole SBS2003 and start over. >>> >>> Every wizard I try seems to have an error. >>> >>> "SteveB" wrote: >>> >>> >>> >>>> Scott with all the issues you've had over the last few days it may be time >>>> to contact MS CSS. They are probably better suited to help you than through >>>> this newsgroup. >>>> >>>> "Scott C." <ScottC(a)discussions.microsoft.com> wrote in message >>>> news:4FFB11E8-EE45-4469-9A70-7D4B3A7D1172(a)microsoft.com... >>>> >>>> >>>>> The Exchange Routing Engine service will not start. The error is: The >>>>> system >>>>> cannot locate the specified path. >>>>> >>>>> Microsoft website says to reinstall the Exchange from cd >>>>> drive:\setup\I386\setup.exe /disasterrecovery. When I try this it errors >>>>> out >>>>> telling me: You are attempting to install a version that is earlier than >>>>> the >>>>> current. >>>>> >>>>> What should I do? >>>>> >>>>> Thanks >>>>> Scott >>>>> >>>>> >>>> . >>>> >>>> >>>> >> . >> >> |