Help with email problem
in [Wireless Internet]
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From: amdx on 16 Jan 2010 19:20 Hi Guys, I have my mothers computer, I put in a new harddrive and made it work for her. I have a problem with the email. I'm using Outlook Express 6.00 If you check the mail it works great, but if you have an outgoing email it takes 30 to 60 seconds connecting. Finally it does receive incoming mail but doesn't send mail from the outbox. If you delete the email from the outbox it receives email fast again. She uses Charter.net as her IP, I have setup OE as below. Incoming mail (POP3) is pop.charter.net Outgoing mail (SMTP) is smtp.charter.net Log on using Secure Password Authentication - Charter e-mail servers do not use SPA. Do not place a check within that box or an error will occur. My server requires authentication - Charter residential e-mail servers do not require this authentication setting to be used. Do not place a check within that box or an error will occur. Under Advanced tab ......... Incoming mail (POP3) is 110 Outgoing mail (SMTP) is 25 I have her computer at my home using knology as the IP. Charter does not support OE and will not help. Any ideas how to get the mail program to work. Thanks Mike
From: Char Jackson on 16 Jan 2010 21:21 On Sat, 16 Jan 2010 18:20:42 -0600, "amdx" <amdx(a)knology.net> wrote: >Hi Guys, > I have my mothers computer, I put in a new harddrive and made it work for >her. >I have a problem with the email. I'm using Outlook Express 6.00 >If you check the mail it works great, but if you have an outgoing >email it takes 30 to 60 seconds connecting. Finally it does receive >incoming mail but doesn't send mail from the outbox. >If you delete the email from the outbox it receives email fast again. >She uses Charter.net as her IP, I have setup OE as below. >Incoming mail (POP3) is pop.charter.net >Outgoing mail (SMTP) is smtp.charter.net >Log on using Secure Password Authentication - Charter e-mail servers do >not use SPA. Do not place a check within that box or an error will occur. >My server requires authentication - Charter residential e-mail servers do >not require this authentication setting to be used. Do not place a check >within that box or an error will occur. >Under Advanced tab ......... >Incoming mail (POP3) is 110 >Outgoing mail (SMTP) is 25 >I have her computer at my home using knology as the IP. >Charter does not support OE and will not help. >Any ideas how to get the mail program to work. > Thanks Mike > Just a guess, but you're setting it up to use Charter as the SMTP server, but at the moment you're on Knology rather than Charter. Real example: If you were setting it up to use Comcast for SMTP but you were not physically on the Comcast network, it wouldn't work, just like it's not working for you now. That's because Comcast requires its customers to use (secure) Port 587 for off-network access. Port 25 is blocked. Maybe Charter is similar. The other thing that comes to mind is some ISP's require you to authenticate before using SMTP, but I'd try changing the port first. Also check OE's error log for more clues.
From: amdx on 16 Jan 2010 22:32 "Char Jackson" <none(a)none.invalid> wrote in message news:3es4l59abklacanrmdu5rpiugc24bf6ql8(a)4ax.com... > On Sat, 16 Jan 2010 18:20:42 -0600, "amdx" <amdx(a)knology.net> wrote: > >>Hi Guys, >> I have my mothers computer, I put in a new harddrive and made it work for >>her. >>I have a problem with the email. I'm using Outlook Express 6.00 >>If you check the mail it works great, but if you have an outgoing >>email it takes 30 to 60 seconds connecting. Finally it does receive >>incoming mail but doesn't send mail from the outbox. >>If you delete the email from the outbox it receives email fast again. >>She uses Charter.net as her IP, I have setup OE as below. >>Incoming mail (POP3) is pop.charter.net >>Outgoing mail (SMTP) is smtp.charter.net >>Log on using Secure Password Authentication - Charter e-mail servers do >>not use SPA. Do not place a check within that box or an error will occur. >>My server requires authentication - Charter residential e-mail servers do >>not require this authentication setting to be used. Do not place a check >>within that box or an error will occur. >>Under Advanced tab ......... >>Incoming mail (POP3) is 110 >>Outgoing mail (SMTP) is 25 >>I have her computer at my home using knology as the IP. >>Charter does not support OE and will not help. >>Any ideas how to get the mail program to work. >> Thanks Mike >> > > Just a guess, but you're setting it up to use Charter as the SMTP > server, but at the moment you're on Knology rather than Charter. > > Real example: If you were setting it up to use Comcast for SMTP but > you were not physically on the Comcast network, it wouldn't work, just > like it's not working for you now. That's because Comcast requires its > customers to use (secure) Port 587 for off-network access. Port 25 is > blocked. Maybe Charter is similar. > > The other thing that comes to mind is some ISP's require you to > authenticate before using SMTP, but I'd try changing the port first. > > Also check OE's error log for more clues. > The idea of using knology to access Charter has been brought up as a possible cause of the problem, but does this problem happen at all the wifi spots around town? I don't know! Mike
From: alexd on 17 Jan 2010 07:14 Meanwhile, at the alt.internet.wireless Job Justification Hearings, amdx chose the tried and tested strategy of: > I have a problem with the email. I'm using Outlook Express 6.00 > If you check the mail it works great, but if you have an outgoing > email it takes 30 to 60 seconds connecting. Finally it does receive > incoming mail but doesn't send mail from the outbox. > If you delete the email from the outbox it receives email fast again. This sounds like it could be a symptom of a very large email in the outbox. If you saturate the upstream by trying to send a very large email, all inbound traffic will be slowed down. -- <http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm(a)ale.cx) 12:13:36 up 1:05, 5 users, load average: 0.02, 0.31, 0.24 DIMENSION-CONTROLLING FORT DOH HAS NOW BEEN DEMOLISHED, AND TIME STARTED FLOWING REVERSELY
From: amdx on 17 Jan 2010 08:17 "alexd" <troffasky(a)hotmail.com> wrote in message news:1285066.ASKD2KPVSP(a)ale.cx... > Meanwhile, at the alt.internet.wireless Job Justification Hearings, amdx > chose the tried and tested strategy of: > >> I have a problem with the email. I'm using Outlook Express 6.00 >> If you check the mail it works great, but if you have an outgoing >> email it takes 30 to 60 seconds connecting. Finally it does receive >> incoming mail but doesn't send mail from the outbox. >> If you delete the email from the outbox it receives email fast again. > > This sounds like it could be a symptom of a very large email in the > outbox. > If you saturate the upstream by trying to send a very large email, all > inbound traffic will be slowed down. Probably not, usually (test) in the subject line and (hytf) as the text. Sometimes I use (test 2) in the subject line. Thanks, Mike
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