Mail stopped giving sound alerts
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From: James Jolley on 4 Jan 2010 17:59 On 2010-01-04 22:55:40 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> said: > James Jolley wrote on Jan 4, 2010: > >> On 2010-01-04 22:48:05 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> >> said: >> >>> James Jolley wrote on Jan 4, 2010: >>> >>>> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> >>>> said: >>>> >>>>> For some reason Mail (4.2) recently stopped giving audible alerts when >>>>> is received. I've checked the preferences altered the 'New messages >>>>> sound' >>>>> to something different with no change. My sound system otherwise is >>>>> working >>>>> normally. >>>>> >>>>> Can anyone suggest a cause and preferably a cure? >>>>> >>>>> Thanks >>>> >>>> I'm not sure if this will work, try this: >>>> 1. Press CMD Comma to enter preferences. >>>> 2. Using the toolbar, select Accounts. >>>> 3. Click Advanced. >>>> >>>> 4. At the bottom of the screen, to the left of the "New Account" >>>> button, there is a checkbox labeled Use IDLE command if the server >>>> supports it. Try unticking this. >>>> >>>> This should bring the sounds back. This has been a bug with mail for a >>>> good few years. >>>> >>> >>> Yes! That works - many thanks. >>> >>> As a matter of interest, what is the IDLE command, and what's the effect of >>> not using it? >> >> I think it's mainly to minimise trafic going to and from the server. >> The iPhone uses this sort of thing for push I think. The idea is that >> whenever the box for idle is unchecked, mail just schedules >> reconnections to the server every 5 minutes or however frequent you set >> it up in the main preferences. I could be entirely wrong though. >> > > OK. Anyway - better off not using it, so it seems. > > Thanks again Not a problem. As you will appreciate, as a blind user, I needed the sounds. Like you, I got irritated because i'd never even find out that mail had arrived for me. Best -James-
From: SJ on 4 Jan 2010 18:02 James Jolley wrote: > On 2010-01-04 22:21:26 +0000, Mike Lane > <mike.lane.usenet(a)ntlworld.co.uk> said: > >> For some reason Mail (4.2) recently stopped giving audible alerts when >> is received. I've checked the preferences altered the 'New messages >> sound' >> to something different with no change. My sound system otherwise is >> working >> normally. >> >> Can anyone suggest a cause and preferably a cure? >> >> Thanks > > I'm not sure if this will work, try this: > 1. Press CMD Comma to enter preferences. > 2. Using the toolbar, select Accounts. > 3. Click Advanced. > > 4. At the bottom of the screen, to the left of the "New Account" button, > there is a checkbox labeled Use IDLE command if the server supports it. > Try unticking this. > > This should bring the sounds back. This has been a bug with mail for a > good few years. > > Best > > -James- > Hmmmm...I use Mail 4.2 (1077) under SL 10.6.2 and don't see a New Account button in that location-- only a plus and minus sign under the list of accounts. What am I doing wrong?
From: James Jolley on 4 Jan 2010 18:04 On 2010-01-04 23:02:40 +0000, SJ <sj(a)ihs.net> said: > James Jolley wrote: >> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> said: >> >>> For some reason Mail (4.2) recently stopped giving audible alerts when mail >>> is received. I've checked the preferences altered the 'New messages sound' >>> to something different with no change. My sound system otherwise is working >>> normally. >>> >>> Can anyone suggest a cause and preferably a cure? >>> >>> Thanks >> >> I'm not sure if this will work, try this: >> 1. Press CMD Comma to enter preferences. >> 2. Using the toolbar, select Accounts. >> 3. Click Advanced. >> >> 4. At the bottom of the screen, to the left of the "New Account" >> button, there is a checkbox labeled Use IDLE command if the server >> supports it. Try unticking this. >> >> This should bring the sounds back. This has been a bug with mail for a >> good few years. >> >> Best >> >> -James- >> > > Hmmmm...I use Mail 4.2 (1077) under SL 10.6.2 and don't see a New > Account button in that location-- only a plus and minus sign under the > list of accounts. > > What am I doing wrong? I'm not sure, using the exact same version. Did you definitely click advanced after clicking accounts in the preferences toolbar? It's next to Mailbox Behaviours. Best -JAmes-
From: SJ on 4 Jan 2010 18:12 James Jolley wrote: > On 2010-01-04 23:02:40 +0000, SJ <sj(a)ihs.net> said: > >> James Jolley wrote: >>> On 2010-01-04 22:21:26 +0000, Mike Lane >>> <mike.lane.usenet(a)ntlworld.co.uk> said: >>> >>>> For some reason Mail (4.2) recently stopped giving audible alerts >>>> when mail >>>> is received. I've checked the preferences altered the 'New messages >>>> sound' >>>> to something different with no change. My sound system otherwise is >>>> working >>>> normally. >>>> >>>> Can anyone suggest a cause and preferably a cure? >>>> >>>> Thanks >>> >>> I'm not sure if this will work, try this: >>> 1. Press CMD Comma to enter preferences. >>> 2. Using the toolbar, select Accounts. >>> 3. Click Advanced. >>> >>> 4. At the bottom of the screen, to the left of the "New Account" >>> button, there is a checkbox labeled Use IDLE command if the server >>> supports it. Try unticking this. >>> >>> This should bring the sounds back. This has been a bug with mail for >>> a good few years. >>> >>> Best >>> >>> -James- >>> >> >> Hmmmm...I use Mail 4.2 (1077) under SL 10.6.2 and don't see a New >> Account button in that location-- only a plus and minus sign under the >> list of accounts. >> >> What am I doing wrong? > > I'm not sure, using the exact same version. Did you definitely click > advanced after clicking accounts in the preferences toolbar? It's next > to Mailbox Behaviours. > > Best > > -JAmes- > I'm in the US and assume I'm running the US version of the programs. If you are in the UK, you may have a different version of the programs(s)... Mine doesn't have any Maillbox Behaviours box-- we'd call it Behaviors if we did...
From: James Jolley on 4 Jan 2010 18:15
On 2010-01-04 23:12:29 +0000, SJ <sj(a)ihs.net> said: > James Jolley wrote: >> On 2010-01-04 23:02:40 +0000, SJ <sj(a)ihs.net> said: >> >>> James Jolley wrote: >>>> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> said: >>>> >>>>> For some reason Mail (4.2) recently stopped giving audible alerts when mail >>>>> is received. I've checked the preferences altered the 'New messages sound' >>>>> to something different with no change. My sound system otherwise is working >>>>> normally. >>>>> >>>>> Can anyone suggest a cause and preferably a cure? >>>>> >>>>> Thanks >>>> >>>> I'm not sure if this will work, try this: >>>> 1. Press CMD Comma to enter preferences. >>>> 2. Using the toolbar, select Accounts. >>>> 3. Click Advanced. >>>> >>>> 4. At the bottom of the screen, to the left of the "New Account" >>>> button, there is a checkbox labeled Use IDLE command if the server >>>> supports it. Try unticking this. >>>> >>>> This should bring the sounds back. This has been a bug with mail for a >>>> good few years. >>>> >>>> Best >>>> >>>> -James- >>>> >>> >>> Hmmmm...I use Mail 4.2 (1077) under SL 10.6.2 and don't see a New >>> Account button in that location-- only a plus and minus sign under the >>> list of accounts. >>> >>> What am I doing wrong? >> >> I'm not sure, using the exact same version. Did you definitely click >> advanced after clicking accounts in the preferences toolbar? It's next >> to Mailbox Behaviours. >> >> Best >> >> -JAmes- >> > > > I'm in the US and assume I'm running the US version of the programs. If > you are in the UK, you may have a different version of the > programs(s)... > > Mine doesn't have any Maillbox Behaviours box-- we'd call it Behaviors > if we did... Interesting. I'm in the UK yes, but i'd naturally assumed the software would be the same, surely this is the point of a good UI design? Sorry I can't be of any more help then. Best -JAmes- |