From: Mike Lane on
For some reason Mail (4.2) recently stopped giving audible alerts when mail
is received. I've checked the preferences altered the 'New messages sound'
to something different with no change. My sound system otherwise is working
normally.

Can anyone suggest a cause and preferably a cure?

Thanks

--
Mike Lane
UK North Yorkshire
email: mike_lane at mac dot com

From: James Jolley on
On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> said:

> For some reason Mail (4.2) recently stopped giving audible alerts when mail
> is received. I've checked the preferences altered the 'New messages sound'
> to something different with no change. My sound system otherwise is working
> normally.
>
> Can anyone suggest a cause and preferably a cure?
>
> Thanks

I'm not sure if this will work, try this:
1. Press CMD Comma to enter preferences.
2. Using the toolbar, select Accounts.
3. Click Advanced.

4. At the bottom of the screen, to the left of the "New Account"
button, there is a checkbox labeled Use IDLE command if the server
supports it. Try unticking this.

This should bring the sounds back. This has been a bug with mail for a
good few years.

Best

-James-

From: Mike Lane on
James Jolley wrote on Jan 4, 2010:

> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk>
> said:
>
>> For some reason Mail (4.2) recently stopped giving audible alerts when mail
>> is received. I've checked the preferences altered the 'New messages sound'
>> to something different with no change. My sound system otherwise is working
>> normally.
>>
>> Can anyone suggest a cause and preferably a cure?
>>
>> Thanks
>
> I'm not sure if this will work, try this:
> 1. Press CMD Comma to enter preferences.
> 2. Using the toolbar, select Accounts.
> 3. Click Advanced.
>
> 4. At the bottom of the screen, to the left of the "New Account"
> button, there is a checkbox labeled Use IDLE command if the server
> supports it. Try unticking this.
>
> This should bring the sounds back. This has been a bug with mail for a
> good few years.
>

Yes! That works - many thanks.

As a matter of interest, what is the IDLE command, and what's the effect of
not using it?


--
Mike Lane
UK North Yorkshire
email: mike_lane at mac dot com

From: James Jolley on
On 2010-01-04 22:48:05 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk> said:

> James Jolley wrote on Jan 4, 2010:
>
>> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk>
>> said:
>>
>>> For some reason Mail (4.2) recently stopped giving audible alerts when mail
>>> is received. I've checked the preferences altered the 'New messages sound'
>>> to something different with no change. My sound system otherwise is working
>>> normally.
>>>
>>> Can anyone suggest a cause and preferably a cure?
>>>
>>> Thanks
>>
>> I'm not sure if this will work, try this:
>> 1. Press CMD Comma to enter preferences.
>> 2. Using the toolbar, select Accounts.
>> 3. Click Advanced.
>>
>> 4. At the bottom of the screen, to the left of the "New Account"
>> button, there is a checkbox labeled Use IDLE command if the server
>> supports it. Try unticking this.
>>
>> This should bring the sounds back. This has been a bug with mail for a
>> good few years.
>>
>
> Yes! That works - many thanks.
>
> As a matter of interest, what is the IDLE command, and what's the effect of
> not using it?

I think it's mainly to minimise trafic going to and from the server.
The iPhone uses this sort of thing for push I think. The idea is that
whenever the box for idle is unchecked, mail just schedules
reconnections to the server every 5 minutes or however frequent you set
it up in the main preferences. I could be entirely wrong though.

Best

-James-

From: Mike Lane on
James Jolley wrote on Jan 4, 2010:

> On 2010-01-04 22:48:05 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk>
> said:
>
>> James Jolley wrote on Jan 4, 2010:
>>
>>> On 2010-01-04 22:21:26 +0000, Mike Lane <mike.lane.usenet(a)ntlworld.co.uk>
>>> said:
>>>
>>>> For some reason Mail (4.2) recently stopped giving audible alerts when
>>>> mail
>>>> is received. I've checked the preferences altered the 'New messages
>>>> sound'
>>>> to something different with no change. My sound system otherwise is
>>>> working
>>>> normally.
>>>>
>>>> Can anyone suggest a cause and preferably a cure?
>>>>
>>>> Thanks
>>>
>>> I'm not sure if this will work, try this:
>>> 1. Press CMD Comma to enter preferences.
>>> 2. Using the toolbar, select Accounts.
>>> 3. Click Advanced.
>>>
>>> 4. At the bottom of the screen, to the left of the "New Account"
>>> button, there is a checkbox labeled Use IDLE command if the server
>>> supports it. Try unticking this.
>>>
>>> This should bring the sounds back. This has been a bug with mail for a
>>> good few years.
>>>
>>
>> Yes! That works - many thanks.
>>
>> As a matter of interest, what is the IDLE command, and what's the effect of
>> not using it?
>
> I think it's mainly to minimise trafic going to and from the server.
> The iPhone uses this sort of thing for push I think. The idea is that
> whenever the box for idle is unchecked, mail just schedules
> reconnections to the server every 5 minutes or however frequent you set
> it up in the main preferences. I could be entirely wrong though.
>

OK. Anyway - better off not using it, so it seems.

Thanks again

--
Mike Lane
UK North Yorkshire
email: mike_lane at mac dot com

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