Outlook RPC Troubleshooting Exchange 2003
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From: SteveB on 25 May 2010 11:15 Jerome there is a link on the SBS 2003 RWW home page to the specific instructions on how to setup Outlook over the Internet. One of the items clearly mentioned is to use domain name\user name. I suggest you look at that and in the future always refer to it when setting up Outlook Anywhere. "Netwod" <jerome(a)nod.com.au> wrote in message news:e7d2db91-8acd-4bfd-866e-b082e9707e28(a)40g2000pry.googlegroups.com... On May 24, 8:36 am, "Russ SBITS.Biz [SBS-MVP]" <r...(a)REMOVETHIS.sbits.biz> wrote: > If your Profile works > Did you add the new user, using Wizards? > Check what Security Groups that person belongs to.. > Russ > > -- > Russell Grover - SBITS.Biz [SBS-MVP] > MCP, MCPS, MCNPS, SBSC > Small Business Server/Computer Support -www.SBITS.Biz > Question or Second Opinion -www.PersonalITConsultant.com > BPOS - Microsoft Online Services -www.BPOSMadeEasy.com > > "Netwod" <jer...(a)nod.com.au> wrote in message > > news:ff5e6d4f-c72f-4817-a114-22e5f93ec9fa(a)y6g2000pra.googlegroups.com... > > > Hello Russ, > > > Thanks for responding: > > >> But does the new user have a new local Profile? > >> or are you trying to use the old users profile? > > > New user with new local profile > >> If it is a new profile. > >> I assume there isn't any AV or Firewall stopping things? > > > I don't believe Trend or the Firewall are the cause, but I've not yet > > tried turning them off to see > > >> I also assume in IE you can go tohttps://mail.yourdomain.com/exchange > >> and get no Certificate Warning. > > > Correct: user is able to load Outlook Web Access at that URL without > > any certificate warning > > >> Can you login with your ID and get RPC Over HTTPSto work? > >> If so, then Delete the users Local Profile (Not just the Outlook one) > >> Recreate a local profile, recreate an outlook profile and reconfigure > >> RPC > >> over HTTPS > > > OK I will try that. Will report back here when tested. > > > Jerome Thanks for the various suggestions... the answer was oh so simple and everything was configured OK: the User (and me too) were omitting the domain name\ in front of the users's logon name. Yes I am very embarrassed. Jerome
From: Russ SBITS.Biz [SBS-MVP] on 25 May 2010 16:11
Oh the RTFM Issue :) Yup I've done that myself Glad it is working That is what counts :) Russ -- Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC Small Business Server/Computer Support - www.SBITS.Biz BPOS - Microsoft Online Services - www.Microsoft-Online-Services.com "Netwod" <jerome(a)nod.com.au> wrote in message news:e7d2db91-8acd-4bfd-866e-b082e9707e28(a)40g2000pry.googlegroups.com... > On May 24, 8:36 am, "Russ SBITS.Biz [SBS-MVP]" > <r...(a)REMOVETHIS.sbits.biz> wrote: >> If your Profile works >> Did you add the new user, using Wizards? >> Check what Security Groups that person belongs to.. >> Russ >> >> -- >> Russell Grover - SBITS.Biz [SBS-MVP] >> MCP, MCPS, MCNPS, SBSC >> Small Business Server/Computer Support -www.SBITS.Biz >> Question or Second Opinion -www.PersonalITConsultant.com >> BPOS - Microsoft Online Services -www.BPOSMadeEasy.com >> >> "Netwod" <jer...(a)nod.com.au> wrote in message >> >> news:ff5e6d4f-c72f-4817-a114-22e5f93ec9fa(a)y6g2000pra.googlegroups.com... >> >> > Hello Russ, >> >> > Thanks for responding: >> >> >> But does the new user have a new local Profile? >> >> or are you trying to use the old users profile? >> >> > New user with new local profile >> >> If it is a new profile. >> >> I assume there isn't any AV or Firewall stopping things? >> >> > I don't believe Trend or the Firewall are the cause, but I've not yet >> > tried turning them off to see >> >> >> I also assume in IE you can go tohttps://mail.yourdomain.com/exchange >> >> and get no Certificate Warning. >> >> > Correct: user is able to load Outlook Web Access at that URL without >> > any certificate warning >> >> >> Can you login with your ID and get RPC Over HTTPSto work? >> >> If so, then Delete the users Local Profile (Not just the Outlook one) >> >> Recreate a local profile, recreate an outlook profile and reconfigure >> >> RPC >> >> over HTTPS >> >> > OK I will try that. Will report back here when tested. >> >> > Jerome > > Thanks for the various suggestions... the answer was oh so simple and > everything was configured OK: > the User (and me too) were omitting the domain name\ in front of the > users's logon name. > > Yes I am very embarrassed. > Jerome |