Outlook keeps asking for password - Help Needed.
|
From: Leag on 16 Dec 2009 16:27 I try manually installing UR9 again after the patches have been removed.. but the issue persist. "Merv Porter" <mwport(a)no_spam_hotmail.com> ha scritto nel messaggio news:O9RPIqkfKHA.1596(a)TK2MSFTNGP06.phx.gbl... > Maybe try manually installing UR9 again after the patches have been > removed.. > > Update Rollup 9 for Exchange Server 2007 Service Pack 1 (KB970162) > http://www.microsoft.com/downloads/details.aspx?FamilyID=55320be2-c65c-48bb-bab8-6335aa7d008c&displaylang=en > > -- > Merv Porter [SBS-MVP] > ============================ > > > "Leag" <leagal(a)tiscali.it> wrote in message > news:ffWVm.4685$dP4.2029(a)news.edisontel.com... >> I try to uninstall from server and workstation : >> >> KB973917 >> KB974318 >> KB970430 >> KB971737 >> >> but the issue persist. >>
From: Chris Puckett [MSFT] on 16 Dec 2009 18:26 Do you get any errors/credential prompts on the OL 2007 clients when you click Send/Receive and they try to download the Offline Address Book? -- Chris Puckett This posting is provided "AS IS" with no warranties, and confers no rights. "Leag" <leagal(a)tiscali.it> wrote in message news:FhcWm.4698$dP4.3001(a)news.edisontel.com... > > I try manually installing UR9 again after the patches have been removed.. > but the issue persist. > > > "Merv Porter" <mwport(a)no_spam_hotmail.com> ha scritto nel messaggio > news:O9RPIqkfKHA.1596(a)TK2MSFTNGP06.phx.gbl... >> Maybe try manually installing UR9 again after the patches have been >> removed.. >> >> Update Rollup 9 for Exchange Server 2007 Service Pack 1 (KB970162) >> http://www.microsoft.com/downloads/details.aspx?FamilyID=55320be2-c65c-48bb-bab8-6335aa7d008c&displaylang=en >> >> -- >> Merv Porter [SBS-MVP] >> ============================ >> >> >> "Leag" <leagal(a)tiscali.it> wrote in message >> news:ffWVm.4685$dP4.2029(a)news.edisontel.com... >>> I try to uninstall from server and workstation : >>> >>> KB973917 >>> KB974318 >>> KB970430 >>> KB971737 >>> >>> but the issue persist. >>> > >
From: Leag on 16 Dec 2009 19:03 When I click Send/Receive I get any errors. If I skip password prompt or insert credenzial, outlook working good. in random mode every 3 minutes Outlook keeps asking for a password exchange server. I try a test, I apply backup of 01 dec 2009 but the issue persist, now apply a november backup. > "Chris Puckett [MSFT]" <chris.puckett(a)online.microsoft.com> ha scritto nel > messaggio news:ewvBycqfKHA.1652(a)TK2MSFTNGP05.phx.gbl... > Do you get any errors/credential prompts on the OL 2007 clients when you > click Send/Receive and they try to download the Offline Address Book? > > -- > Chris Puckett > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > > > "Leag" <leagal(a)tiscali.it> wrote in message > news:FhcWm.4698$dP4.3001(a)news.edisontel.com... >> >> I try manually installing UR9 again after the patches have been removed.. >> but the issue persist. >> >> >> "Merv Porter" <mwport(a)no_spam_hotmail.com> ha scritto nel messaggio >> news:O9RPIqkfKHA.1596(a)TK2MSFTNGP06.phx.gbl... >>> Maybe try manually installing UR9 again after the patches have been >>> removed.. >>> >>> Update Rollup 9 for Exchange Server 2007 Service Pack 1 (KB970162) >>> http://www.microsoft.com/downloads/details.aspx?FamilyID=55320be2-c65c-48bb-bab8-6335aa7d008c&displaylang=en >>> >>> -- >>> Merv Porter [SBS-MVP] >>> ============================ >>> >>> >>> "Leag" <leagal(a)tiscali.it> wrote in message >>> news:ffWVm.4685$dP4.2029(a)news.edisontel.com... >>>> I try to uninstall from server and workstation : >>>> >>>> KB973917 >>>> KB974318 >>>> KB970430 >>>> KB971737 >>>> >>>> but the issue persist. >>>> >> >>
From: Chris Puckett [MSFT] on 16 Dec 2009 22:10 Can you click the arrow next to Send/Receive and choose the option to download the offline address book only. I'm trying to ascertain if the credential prompts are coming from the download of the OAB, since the email seems to be working otherwise. I think it is. If that is the case, you should be able to show all folders in OL 2007 and look for the Sync Folder for an error message that may provide an additional clue. -- Chris Puckett This posting is provided "AS IS" with no warranties, and confers no rights. "Leag" <leagal(a)tiscali.it> wrote in message news:fzeWm.4701$dP4.27(a)news.edisontel.com... > When I click Send/Receive I get any errors. > If I skip password prompt or insert credenzial, outlook working good. > in random mode every 3 minutes Outlook keeps asking for a password > exchange server. > I try a test, I apply backup of 01 dec 2009 but the issue persist, now > apply a november backup. > > > >> "Chris Puckett [MSFT]" <chris.puckett(a)online.microsoft.com> ha scritto >> nel messaggio news:ewvBycqfKHA.1652(a)TK2MSFTNGP05.phx.gbl... >> Do you get any errors/credential prompts on the OL 2007 clients when you >> click Send/Receive and they try to download the Offline Address Book? >> >> -- >> Chris Puckett >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> >> >> "Leag" <leagal(a)tiscali.it> wrote in message >> news:FhcWm.4698$dP4.3001(a)news.edisontel.com... >>> >>> I try manually installing UR9 again after the patches have been >>> removed.. >>> but the issue persist. >>> >>> >>> "Merv Porter" <mwport(a)no_spam_hotmail.com> ha scritto nel messaggio >>> news:O9RPIqkfKHA.1596(a)TK2MSFTNGP06.phx.gbl... >>>> Maybe try manually installing UR9 again after the patches have been >>>> removed.. >>>> >>>> Update Rollup 9 for Exchange Server 2007 Service Pack 1 (KB970162) >>>> http://www.microsoft.com/downloads/details.aspx?FamilyID=55320be2-c65c-48bb-bab8-6335aa7d008c&displaylang=en >>>> >>>> -- >>>> Merv Porter [SBS-MVP] >>>> ============================ >>>> >>>> >>>> "Leag" <leagal(a)tiscali.it> wrote in message >>>> news:ffWVm.4685$dP4.2029(a)news.edisontel.com... >>>>> I try to uninstall from server and workstation : >>>>> >>>>> KB973917 >>>>> KB974318 >>>>> KB970430 >>>>> KB971737 >>>>> >>>>> but the issue persist. >>>>> >>> >>> > >
From: Ace Fekay [MCT] on 16 Dec 2009 23:50 "Chris Puckett [MSFT]" <chris.puckett(a)online.microsoft.com> wrote in message news:uDdTyZsfKHA.2164(a)TK2MSFTNGP02.phx.gbl... > Can you click the arrow next to Send/Receive and choose the option to > download the offline address book only. I'm trying to ascertain if the > credential prompts are coming from the download of the OAB, since the > email seems to be working otherwise. I think it is. > > If that is the case, you should be able to show all folders in OL 2007 and > look for the Sync Folder for an error message that may provide an > additional clue. > > -- > Chris Puckett > > This posting is provided "AS IS" with no warranties, and confers no > rights. > If it's not the OAB, I may have other suggestions for Leag. It could be possible that the user account name was changed, and Outlook has the original name cached, or there was an additional email account added, then removed at one time, and Outlook has that cached as well. I saw this a couple of times, once after a migration. It was in an unjoined machine with Outlook configured with RPC/HTTP, but had three POP3 accounts, as well. I deleted two of the POP3 accounts, since part of the migration was to consolidate two domain names. I went through the Exchange account properies to make sure the users mailbox was working with the new account, etc. The user called me back about 30 min later saying it keeps popping up for credentials. I remoted in and saw the pre-filled credentials in the box were that of the original account. I had to delete the profile and recreate it to clean it up. It could also be a corrupt profile. More info at the following link regarding corrupt profiles and password prompts: Save password setting not retained in Outlook or Outlook Express. ... When you connect to your Internet service provider (ISP) to retrieve messages from a Post Office Protocol 3 (POP3) server, your password is not retained even though you chose to save the password. Entering the correct password again does not resolve the issue. http://support.microsoft.com/kb/290684/en-us Or simply try: Tools/Email Accounts Click Next (with View or Change existing email accounts selected) Highlight the Exchange account mailbox - click Change Click More Settings Click the Security tab Deselect the "Always prompt for user name and password" checkbox. Or try: Start - Run Type in: control userpasswords2 Click Advanced Manage Passwords Click Add Then add the exchange server address in and your username and password and click ok. Also, another suggestion for Leag to try. If on Vista, close Outlook, then rename the Windows profile Protect key in the reg. This is basically the password key for the profile. Read the following for more info with step by step pics. Read the whole thing through before making any changes to understand what it's talking about: Last, but not least, if it is happening on more than one machine, there could be a time skew in the domain, but then again that would generate errors in the DCs' event logs, which need to be checked. Fix For Outlook 2007 Constantly Asking for Password on Vista www.howtogeek.com/.../fix-for-outlook-2007-constantly-asking-for-password-on-vista/ I hope this is helpfu, and that it wasn't too much to read! -- Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution. Ace Fekay, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003 Microsoft Certified Trainer For urgent issues, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
First
|
Prev
|
Next
|
Last
Pages: 1 2 3 4 5 Prev: SBS2003 to SBS2008, preparation. SP1 install errors Next: Relaying Errors |