Red x
in [Outlook Express]
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From: Kjw on 28 Feb 2010 10:10 Yes, he sends his emails in one go but the people I have asked are using the same internet service I am and he does also. Their email is fine with no red x. BUT, all other email from others I get has the pictures even from the same internet service that we use. If it was something on my end wouldn't it be doing it with all of my email and not just the ones from him? I have tried Thunderbird and it is doing the same thing. No pictures. No, I don't have Outlook Express set to not accept attachments that could be dangerous? That has been turned off and still is. It's just strange to me that I get embedded pictures just fine from everyone except him and that others get it just fine from him even though we all use the same internet service. "Twayne" wrote: > In news:618E6913-622A-4EB4-812E-EE2DD9CA6248(a)microsoft.com, > Kjw <Kjw(a)discussions.microsoft.com> typed: > > Yes, he is forwarding them but no he nor any of the others are AOL > > subscribers. Yes, I can send myself one with the graphics showing and > > can receive from others with it showing. But, this is the strange > > part, he is sending these messages all as a group. He and others > > including myself all use the same internet service. The others get > > these same emails with the graphics showing. If it was on my end, I > > wouldn't be receiving from myself and others with the graphics > > showing, would I. Plus, if it was on his end, the others that he sent > > it to at the same time as myself wouldn't be getting them with the > > graphics showing, would they? This is weird. Can anyone explain this? > > > > "PA Bear [MS MVP]" wrote: > > > >> Is he Forwarding all of these messages and is he an AOL subscriber > >> and/or are the other recipients AOL subscribers? > >> > >> If you can send yourself an HTML message with embedded graphics and > >> you can see the graphics, not a Red X, in the received email, the > >> problem is NOT on your end. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> Kjw wrote: > >>> I know this subject has been discussed before but I haven't found > >>> anything that covers my problem. All email I receive from this one > >>> person has the red > >>> x if there is a picture in it. BUT, all email I get with pictures > >>> from others works fine. Before you tell me it's on his end, he also > >>> sends it to several other people I know and they say theirs has the > >>> picutres and NOT the red x. I have checked my firewall, virus, etc. > >>> settings and can not find the problem. It's strange to me that all > >>> email works except the ones from him and that others gets the same > >>> email from him that is sent at the same time and theirs has the > >>> picture. It seems like if it's a setting on my > >>> end, then why are the others working? Plus, if it's something he's > >>> doing, why does everyone else get it with the picture and not the > >>> red x? Can anyone explain this? This is weird. Thanks. > >> > >> . > > Assuming he sends all the mails in one go and not separate sessions, then if > some recipien ts see the images OK and some do not, it is NOT anything at > his end. It's highly likely to be a setting on your own computer's client > or in your account settings at your ISP. > > Too many variables/possibilities and too little detail to target a response > accurately, but ... > -- Is your ISP scraping and deleting the attachments? Usually that's a > selection around the AV protection area of the ISP's settings, on his > server. > -- Are you the only one in your group that uses your particular ISP? ISPs > can have differeing settings and defaults so if ISP X works OK, that doesn't > really say ISP Y will work OK. > -- Have you set your client Options to not accept attachments that could be > dangerous? If so, turn it off. > -- The fact that others see them isn't helpful unless you also know that all > the others are using the SAME mail client and version of their mail client > as you are using, have all selected the same virus and spam an d attatchmen > t settings the ISP may offer and all are identical. > -- Have you, just for grins, tried installing Thunderbird or any other mail > client to see if it sees the images OK? If another client does see them, > then it's going to be some setting on your end. Actually that's what I > suspect it's going to end up being anyway. Try comparing you computer > account and ISP settings with someone and look for differences, and/ore try > installing a different mail client. The browser counterpart of Thunderbird > is FireFox - an excellent browser with only a couple very annoying > "features" but they're harmless. > > HTH, > > Twayne > > > > > -- > -- > Life is the only real counselor; wisdom unfiltered > through personal experience does not become a > part of the moral tissue. > > . >
From: Kjw on 28 Feb 2010 10:12 Yes, my virus applications are configured to scan my email coming and going. "PA Bear [MS MVP]" wrote: > Is your anti-virus application configured to scan incoming and outgoing > mail? > > > Kjw wrote: > > Yes, he is forwarding them but no he nor any of the others are AOL > > subscribers. Yes, I can send myself one with the graphics showing and can > > receive from others with it showing. But, this is the strange part, he is > > sending these messages all as a group. He and others including myself all > > use the same internet service. The others get these same emails with the > > graphics showing. If it was on my end, I wouldn't be receiving from myself > > and others with the graphics showing, would I. Plus, if it was on his end, > > the others that he sent it to at the same time as myself wouldn't be > > getting them with the graphics showing, would they? This is weird. Can > > anyone explain this? > > > > "PA Bear [MS MVP]" wrote: > >> Is he Forwarding all of these messages and is he an AOL subscriber and/or > >> are the other recipients AOL subscribers? > >> > >> If you can send yourself an HTML message with embedded graphics and you > >> can > >> see the graphics, not a Red X, in the received email, the problem is NOT > >> on > >> your end. > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> Kjw wrote: > >>> I know this subject has been discussed before but I haven't found > >>> anything > >>> that covers my problem. All email I receive from this one person has the > >>> red > >>> x if there is a picture in it. BUT, all email I get with pictures from > >>> others works fine. Before you tell me it's on his end, he also sends it > >>> to > >>> several other people I know and they say theirs has the picutres and NOT > >>> the red x. I have checked my firewall, virus, etc. settings and can not > >>> find the problem. It's strange to me that all email works except the > >>> ones > >>> from him and that others gets the same email from him that is sent at > >>> the > >>> same time and theirs has the picture. It seems like if it's a setting on > >>> my > >>> end, then why are the others working? Plus, if it's something he's > >>> doing, > >>> why does everyone else get it with the picture and not the red x? Can > >>> anyone explain this? This is weird. Thanks. > >> > >> . > > . >
From: Twayne on 28 Feb 2010 10:29 In news:B48C1C9D-7B56-4B87-B67F-091321113481(a)microsoft.com, Kjw <Kjw(a)discussions.microsoft.com> typed: > Yes, he sends his emails in one go but the people I have asked are > using the same internet service I am and he does also. Their email is > fine with no red x. BUT, all other email from others I get has the > pictures even from the same internet service that we use. If it was > something on my end wouldn't it be doing it with all of my email and > not just the ones from him? I have tried Thunderbird and it is doing > the same thing. No pictures. No, I don't have Outlook Express set to > not accept attachments that could be dangerous? That has been turned > off and still is. It's just strange to me that I get embedded > pictures just fine from everyone except him and that others get it > just fine from him even though we all use the same internet service. Hmm, beats me! All I can think of is to go thru OE's Tools; Option and Control Panel's Internet Options, looking in each tab for anything that might cause it. Did you try CTRL-ALT-H, just for grins? Probably not the fix, but ... can't hurt. I'd ask your ISP about it too; they might have something turned on that you're not aware of. Beyond that, all that's left is file corruption or malware, AFAIK right now. Hope you'll let us know when you get it solved? HTH, Twayne > > "Twayne" wrote: > >> In news:618E6913-622A-4EB4-812E-EE2DD9CA6248(a)microsoft.com, >> Kjw <Kjw(a)discussions.microsoft.com> typed: >>> Yes, he is forwarding them but no he nor any of the others are AOL >>> subscribers. Yes, I can send myself one with the graphics showing >>> and can receive from others with it showing. But, this is the >>> strange part, he is sending these messages all as a group. He and >>> others including myself all use the same internet service. The >>> others get these same emails with the graphics showing. If it was >>> on my end, I wouldn't be receiving from myself and others with the >>> graphics showing, would I. Plus, if it was on his end, the others >>> that he sent it to at the same time as myself wouldn't be getting >>> them with the graphics showing, would they? This is weird. Can >>> anyone explain this? >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> Is he Forwarding all of these messages and is he an AOL subscriber >>>> and/or are the other recipients AOL subscribers? >>>> >>>> If you can send yourself an HTML message with embedded graphics and >>>> you can see the graphics, not a Red X, in the received email, the >>>> problem is NOT on your end. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> Kjw wrote: >>>>> I know this subject has been discussed before but I haven't found >>>>> anything that covers my problem. All email I receive from this one >>>>> person has the red >>>>> x if there is a picture in it. BUT, all email I get with pictures >>>>> from others works fine. Before you tell me it's on his end, he >>>>> also sends it to several other people I know and they say theirs >>>>> has the picutres and NOT the red x. I have checked my firewall, >>>>> virus, etc. settings and can not find the problem. It's strange >>>>> to me that all email works except the ones from him and that >>>>> others gets the same email from him that is sent at the same time >>>>> and theirs has the picture. It seems like if it's a setting on my >>>>> end, then why are the others working? Plus, if it's something he's >>>>> doing, why does everyone else get it with the picture and not the >>>>> red x? Can anyone explain this? This is weird. Thanks. >>>> >>>> . >> >> Assuming he sends all the mails in one go and not separate sessions, >> then if some recipien ts see the images OK and some do not, it is >> NOT anything at his end. It's highly likely to be a setting on your >> own computer's client or in your account settings at your ISP. >> >> Too many variables/possibilities and too little detail to target a >> response accurately, but ... >> -- Is your ISP scraping and deleting the attachments? Usually that's >> a selection around the AV protection area of the ISP's settings, on >> his server. >> -- Are you the only one in your group that uses your particular >> ISP? ISPs can have differeing settings and defaults so if ISP X >> works OK, that doesn't really say ISP Y will work OK. >> -- Have you set your client Options to not accept attachments that >> could be dangerous? If so, turn it off. >> -- The fact that others see them isn't helpful unless you also know >> that all the others are using the SAME mail client and version of >> their mail client as you are using, have all selected the same virus >> and spam an d attatchmen t settings the ISP may offer and all are >> identical. -- Have you, just for grins, tried installing Thunderbird >> or any other mail client to see if it sees the images OK? If another >> client does see them, then it's going to be some setting on your >> end. Actually that's what I suspect it's going to end up being >> anyway. Try comparing you computer account and ISP settings with >> someone and look for differences, and/ore try installing a different >> mail client. The browser counterpart of Thunderbird is FireFox - an >> excellent browser with only a couple very annoying "features" but >> they're harmless. >> >> HTH, >> >> Twayne >> >> >> >> >> -- >> -- >> Life is the only real counselor; wisdom unfiltered >> through personal experience does not become a >> part of the moral tissue. >> >> . -- -- Life is the only real counselor; wisdom unfiltered through personal experience does not become a part of the moral tissue.
From: PA Bear [MS MVP] on 28 Feb 2010 11:49 Disable email scanning by your anti-virus application. It provides no additional protection, it may be causing the problem, and even Symantec says it's not necessary: <QP> Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. </QP> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 • Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tutorials/email-scanning/index.htm -- ~PA Bear Kjw wrote: > Yes, my virus applications are configured to scan my email coming and > going. > >> Is your anti-virus application configured to scan incoming and outgoing >> mail? >> >> Kjw wrote: >>> Yes, he is forwarding them but no he nor any of the others are AOL >>> subscribers. Yes, I can send myself one with the graphics showing and >>> can >>> receive from others with it showing. But, this is the strange part, he >>> is >>> sending these messages all as a group. He and others including myself >>> all >>> use the same internet service. The others get these same emails with the >>> graphics showing. If it was on my end, I wouldn't be receiving from >>> myself >>> and others with the graphics showing, would I. Plus, if it was on his >>> end, >>> the others that he sent it to at the same time as myself wouldn't be >>> getting them with the graphics showing, would they? This is weird. Can >>> anyone explain this? >>> >>> "PA Bear [MS MVP]" wrote: >>>> Is he Forwarding all of these messages and is he an AOL subscriber >>>> and/or >>>> are the other recipients AOL subscribers? >>>> >>>> If you can send yourself an HTML message with embedded graphics and you >>>> can >>>> see the graphics, not a Red X, in the received email, the problem is >>>> NOT >>>> on >>>> your end. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> Kjw wrote: >>>>> I know this subject has been discussed before but I haven't found >>>>> anything >>>>> that covers my problem. All email I receive from this one person has >>>>> the >>>>> red >>>>> x if there is a picture in it. BUT, all email I get with pictures from >>>>> others works fine. Before you tell me it's on his end, he also sends >>>>> it >>>>> to >>>>> several other people I know and they say theirs has the picutres and >>>>> NOT >>>>> the red x. I have checked my firewall, virus, etc. settings and can >>>>> not >>>>> find the problem. It's strange to me that all email works except the >>>>> ones >>>>> from him and that others gets the same email from him that is sent at >>>>> the >>>>> same time and theirs has the picture. It seems like if it's a setting >>>>> on >>>>> my >>>>> end, then why are the others working? Plus, if it's something he's >>>>> doing, >>>>> why does everyone else get it with the picture and not the red x? Can >>>>> anyone explain this? This is weird. Thanks. >>>> >>>> . >> >> .
From: DMK on 28 Feb 2010 12:24
=?Utf-8?B?S2p3?= <Kjw(a)discussions.microsoft.com> wrote in news:4E5E8DA9-8B23-4FD5-A75C-999176E8717B(a)microsoft.com: > I know this subject has been discussed before but I haven't found > anything that covers my problem. All email I receive from this one > person has the red x if there is a picture in it. BUT, all email I > get with pictures from others works fine. Before you tell me it's on > his end, he also sends it to several other people I know and they say > theirs has the picutres and NOT the red x. I have checked my > firewall, virus, etc. settings and can not find the problem. It's > strange to me that all email works except the ones from him and that > others gets the same email from him that is sent at the same time and > theirs has the picture. It seems like if it's a setting on my end, > then why are the others working? Plus, if it's something he's doing, > why does everyone else get it with the picture and not the red x? Can > anyone explain this? This is weird. Thanks. By any chance is he on a Macintosh computer? Some older systems do not append a file suffix ".jpg" so A Windows system has no way of defining what it is unless there is personal intervention in correcting the filename. If on a Mac his system may also be encoding the file differently before attaching for purposes of sending via e-mail. If you are seeing the red 'x' that may also mean your security settings are too high and OE is preventing them from displaying. Now I see you said you checked those but try checking again. OE is dependant on IE so your security settings for IE would be where to look. Also while you may see a red x in the display pane, are the images actually attached there and can you save them to disk to view that way? |