From: Kjw on 27 Feb 2010 12:54 I know this subject has been discussed before but I haven't found anything that covers my problem. All email I receive from this one person has the red x if there is a picture in it. BUT, all email I get with pictures from others works fine. Before you tell me it's on his end, he also sends it to several other people I know and they say theirs has the picutres and NOT the red x. I have checked my firewall, virus, etc. settings and can not find the problem. It's strange to me that all email works except the ones from him and that others gets the same email from him that is sent at the same time and theirs has the picture. It seems like if it's a setting on my end, then why are the others working? Plus, if it's something he's doing, why does everyone else get it with the picture and not the red x? Can anyone explain this? This is weird. Thanks.
From: PA Bear [MS MVP] on 27 Feb 2010 13:21 Is he Forwarding all of these messages and is he an AOL subscriber and/or are the other recipients AOL subscribers? If you can send yourself an HTML message with embedded graphics and you can see the graphics, not a Red X, in the received email, the problem is NOT on your end. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Kjw wrote: > I know this subject has been discussed before but I haven't found anything > that covers my problem. All email I receive from this one person has the > red > x if there is a picture in it. BUT, all email I get with pictures from > others works fine. Before you tell me it's on his end, he also sends it to > several other people I know and they say theirs has the picutres and NOT > the red x. I have checked my firewall, virus, etc. settings and can not > find the problem. It's strange to me that all email works except the ones > from him and that others gets the same email from him that is sent at the > same time and theirs has the picture. It seems like if it's a setting on > my > end, then why are the others working? Plus, if it's something he's doing, > why does everyone else get it with the picture and not the red x? Can > anyone explain this? This is weird. Thanks.
From: Kjw on 27 Feb 2010 15:56 Yes, he is forwarding them but no he nor any of the others are AOL subscribers. Yes, I can send myself one with the graphics showing and can receive from others with it showing. But, this is the strange part, he is sending these messages all as a group. He and others including myself all use the same internet service. The others get these same emails with the graphics showing. If it was on my end, I wouldn't be receiving from myself and others with the graphics showing, would I. Plus, if it was on his end, the others that he sent it to at the same time as myself wouldn't be getting them with the graphics showing, would they? This is weird. Can anyone explain this? "PA Bear [MS MVP]" wrote: > Is he Forwarding all of these messages and is he an AOL subscriber and/or > are the other recipients AOL subscribers? > > If you can send yourself an HTML message with embedded graphics and you can > see the graphics, not a Red X, in the received email, the problem is NOT on > your end. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > Kjw wrote: > > I know this subject has been discussed before but I haven't found anything > > that covers my problem. All email I receive from this one person has the > > red > > x if there is a picture in it. BUT, all email I get with pictures from > > others works fine. Before you tell me it's on his end, he also sends it to > > several other people I know and they say theirs has the picutres and NOT > > the red x. I have checked my firewall, virus, etc. settings and can not > > find the problem. It's strange to me that all email works except the ones > > from him and that others gets the same email from him that is sent at the > > same time and theirs has the picture. It seems like if it's a setting on > > my > > end, then why are the others working? Plus, if it's something he's doing, > > why does everyone else get it with the picture and not the red x? Can > > anyone explain this? This is weird. Thanks. > > . >
From: Twayne on 27 Feb 2010 19:14 In news:618E6913-622A-4EB4-812E-EE2DD9CA6248(a)microsoft.com, Kjw <Kjw(a)discussions.microsoft.com> typed: > Yes, he is forwarding them but no he nor any of the others are AOL > subscribers. Yes, I can send myself one with the graphics showing and > can receive from others with it showing. But, this is the strange > part, he is sending these messages all as a group. He and others > including myself all use the same internet service. The others get > these same emails with the graphics showing. If it was on my end, I > wouldn't be receiving from myself and others with the graphics > showing, would I. Plus, if it was on his end, the others that he sent > it to at the same time as myself wouldn't be getting them with the > graphics showing, would they? This is weird. Can anyone explain this? > > "PA Bear [MS MVP]" wrote: > >> Is he Forwarding all of these messages and is he an AOL subscriber >> and/or are the other recipients AOL subscribers? >> >> If you can send yourself an HTML message with embedded graphics and >> you can see the graphics, not a Red X, in the received email, the >> problem is NOT on your end. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Kjw wrote: >>> I know this subject has been discussed before but I haven't found >>> anything that covers my problem. All email I receive from this one >>> person has the red >>> x if there is a picture in it. BUT, all email I get with pictures >>> from others works fine. Before you tell me it's on his end, he also >>> sends it to several other people I know and they say theirs has the >>> picutres and NOT the red x. I have checked my firewall, virus, etc. >>> settings and can not find the problem. It's strange to me that all >>> email works except the ones from him and that others gets the same >>> email from him that is sent at the same time and theirs has the >>> picture. It seems like if it's a setting on my >>> end, then why are the others working? Plus, if it's something he's >>> doing, why does everyone else get it with the picture and not the >>> red x? Can anyone explain this? This is weird. Thanks. >> >> . Assuming he sends all the mails in one go and not separate sessions, then if some recipien ts see the images OK and some do not, it is NOT anything at his end. It's highly likely to be a setting on your own computer's client or in your account settings at your ISP. Too many variables/possibilities and too little detail to target a response accurately, but ... -- Is your ISP scraping and deleting the attachments? Usually that's a selection around the AV protection area of the ISP's settings, on his server. -- Are you the only one in your group that uses your particular ISP? ISPs can have differeing settings and defaults so if ISP X works OK, that doesn't really say ISP Y will work OK. -- Have you set your client Options to not accept attachments that could be dangerous? If so, turn it off. -- The fact that others see them isn't helpful unless you also know that all the others are using the SAME mail client and version of their mail client as you are using, have all selected the same virus and spam an d attatchmen t settings the ISP may offer and all are identical. -- Have you, just for grins, tried installing Thunderbird or any other mail client to see if it sees the images OK? If another client does see them, then it's going to be some setting on your end. Actually that's what I suspect it's going to end up being anyway. Try comparing you computer account and ISP settings with someone and look for differences, and/ore try installing a different mail client. The browser counterpart of Thunderbird is FireFox - an excellent browser with only a couple very annoying "features" but they're harmless. HTH, Twayne -- -- Life is the only real counselor; wisdom unfiltered through personal experience does not become a part of the moral tissue.
From: PA Bear [MS MVP] on 27 Feb 2010 19:34
Is your anti-virus application configured to scan incoming and outgoing mail? Kjw wrote: > Yes, he is forwarding them but no he nor any of the others are AOL > subscribers. Yes, I can send myself one with the graphics showing and can > receive from others with it showing. But, this is the strange part, he is > sending these messages all as a group. He and others including myself all > use the same internet service. The others get these same emails with the > graphics showing. If it was on my end, I wouldn't be receiving from myself > and others with the graphics showing, would I. Plus, if it was on his end, > the others that he sent it to at the same time as myself wouldn't be > getting them with the graphics showing, would they? This is weird. Can > anyone explain this? > > "PA Bear [MS MVP]" wrote: >> Is he Forwarding all of these messages and is he an AOL subscriber and/or >> are the other recipients AOL subscribers? >> >> If you can send yourself an HTML message with embedded graphics and you >> can >> see the graphics, not a Red X, in the received email, the problem is NOT >> on >> your end. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> Kjw wrote: >>> I know this subject has been discussed before but I haven't found >>> anything >>> that covers my problem. All email I receive from this one person has the >>> red >>> x if there is a picture in it. BUT, all email I get with pictures from >>> others works fine. Before you tell me it's on his end, he also sends it >>> to >>> several other people I know and they say theirs has the picutres and NOT >>> the red x. I have checked my firewall, virus, etc. settings and can not >>> find the problem. It's strange to me that all email works except the >>> ones >>> from him and that others gets the same email from him that is sent at >>> the >>> same time and theirs has the picture. It seems like if it's a setting on >>> my >>> end, then why are the others working? Plus, if it's something he's >>> doing, >>> why does everyone else get it with the picture and not the red x? Can >>> anyone explain this? This is weird. Thanks. >> >> . |