Red x
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From: Kjw on 28 Feb 2010 18:24 If my virus protection was causing this problem, wouldn't I be getting the Red x with all email I get and not just from this one person? And that is the way it is, just him and just to me. "PA Bear [MS MVP]" wrote: > Disable email scanning by your anti-virus application. It provides no > additional protection, it may be causing the problem, and even Symantec says > it's not necessary: > > <QP> > Disabling Email Scanning does not leave you unprotected against viruses that > are distributed as email attachments. Norton AntiVirus Auto-Protect scans > incoming files as they are saved to your hard drive, including email and > email attachments. Email Scanning is just another layer on top of this. To > make sure that Auto-Protect is providing the maximum protection, keep > Auto-Protect enabled and run LiveUpdate regularly to ensure that you have > the most recent virus definitions. > </QP> > http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 > > • Why you don't need your anti-virus to scan your email > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm > > -- > ~PA Bear > > Kjw wrote: > > Yes, my virus applications are configured to scan my email coming and > > going. > > > >> Is your anti-virus application configured to scan incoming and outgoing > >> mail? > >> > >> Kjw wrote: > >>> Yes, he is forwarding them but no he nor any of the others are AOL > >>> subscribers. Yes, I can send myself one with the graphics showing and > >>> can > >>> receive from others with it showing. But, this is the strange part, he > >>> is > >>> sending these messages all as a group. He and others including myself > >>> all > >>> use the same internet service. The others get these same emails with the > >>> graphics showing. If it was on my end, I wouldn't be receiving from > >>> myself > >>> and others with the graphics showing, would I. Plus, if it was on his > >>> end, > >>> the others that he sent it to at the same time as myself wouldn't be > >>> getting them with the graphics showing, would they? This is weird. Can > >>> anyone explain this? > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>> Is he Forwarding all of these messages and is he an AOL subscriber > >>>> and/or > >>>> are the other recipients AOL subscribers? > >>>> > >>>> If you can send yourself an HTML message with embedded graphics and you > >>>> can > >>>> see the graphics, not a Red X, in the received email, the problem is > >>>> NOT > >>>> on > >>>> your end. > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >>>> > >>>> > >>>> Kjw wrote: > >>>>> I know this subject has been discussed before but I haven't found > >>>>> anything > >>>>> that covers my problem. All email I receive from this one person has > >>>>> the > >>>>> red > >>>>> x if there is a picture in it. BUT, all email I get with pictures from > >>>>> others works fine. Before you tell me it's on his end, he also sends > >>>>> it > >>>>> to > >>>>> several other people I know and they say theirs has the picutres and > >>>>> NOT > >>>>> the red x. I have checked my firewall, virus, etc. settings and can > >>>>> not > >>>>> find the problem. It's strange to me that all email works except the > >>>>> ones > >>>>> from him and that others gets the same email from him that is sent at > >>>>> the > >>>>> same time and theirs has the picture. It seems like if it's a setting > >>>>> on > >>>>> my > >>>>> end, then why are the others working? Plus, if it's something he's > >>>>> doing, > >>>>> why does everyone else get it with the picture and not the red x? Can > >>>>> anyone explain this? This is weird. Thanks. > >>>> > >>>> . > >> > >> . > > . >
From: Kjw on 28 Feb 2010 18:29 No, he isn't using a Mac. I hate to be a nuisance for repeating myself but it seems like I need to remind others that this is only a problem from him and not other correspondents and just to me and not the others he sends it to at the same time. Thanks everyone for trying to figure it out for me. Apparently, it is just another unexplainable, crazy computer problem. Thanks again. "DMK" wrote: > =?Utf-8?B?S2p3?= <Kjw(a)discussions.microsoft.com> wrote in > news:4E5E8DA9-8B23-4FD5-A75C-999176E8717B(a)microsoft.com: > > > I know this subject has been discussed before but I haven't found > > anything that covers my problem. All email I receive from this one > > person has the red x if there is a picture in it. BUT, all email I > > get with pictures from others works fine. Before you tell me it's on > > his end, he also sends it to several other people I know and they say > > theirs has the picutres and NOT the red x. I have checked my > > firewall, virus, etc. settings and can not find the problem. It's > > strange to me that all email works except the ones from him and that > > others gets the same email from him that is sent at the same time and > > theirs has the picture. It seems like if it's a setting on my end, > > then why are the others working? Plus, if it's something he's doing, > > why does everyone else get it with the picture and not the red x? Can > > anyone explain this? This is weird. Thanks. > > > By any chance is he on a Macintosh computer? Some older systems do not > append a file suffix ".jpg" so A Windows system has no way of defining > what it is unless there is personal intervention in correcting the > filename. > > If on a Mac his system may also be encoding the file differently before > attaching for purposes of sending via e-mail. > > If you are seeing the red 'x' that may also mean your security settings > are too high and OE is preventing them from displaying. Now I see you > said you checked those but try checking again. > > OE is dependant on IE so your security settings for IE would be where to > look. > > Also while you may see a red x in the display pane, are the images > actually attached there and can you save them to disk to view that way? > > . >
From: Ron Sommer on 28 Feb 2010 19:48 What email client is he using? -- Ron Sommer MS MVP- Windows Live Mail "Kjw" <Kjw(a)discussions.microsoft.com> wrote in message news:A2865DCB-FE60-4030-BDEC-B629855A7ED0(a)microsoft.com... > No, he isn't using a Mac. I hate to be a nuisance for repeating myself but > it > seems like I need to remind others that this is only a problem from him > and > not other correspondents and just to me and not the others he sends it to > at > the same time. Thanks everyone for trying to figure it out for me. > Apparently, it is just another unexplainable, crazy computer problem. > Thanks > again. > > "DMK" wrote: > >> =?Utf-8?B?S2p3?= <Kjw(a)discussions.microsoft.com> wrote in >> news:4E5E8DA9-8B23-4FD5-A75C-999176E8717B(a)microsoft.com: >> >> > I know this subject has been discussed before but I haven't found >> > anything that covers my problem. All email I receive from this one >> > person has the red x if there is a picture in it. BUT, all email I >> > get with pictures from others works fine. Before you tell me it's on >> > his end, he also sends it to several other people I know and they say >> > theirs has the picutres and NOT the red x. I have checked my >> > firewall, virus, etc. settings and can not find the problem. It's >> > strange to me that all email works except the ones from him and that >> > others gets the same email from him that is sent at the same time and >> > theirs has the picture. It seems like if it's a setting on my end, >> > then why are the others working? Plus, if it's something he's doing, >> > why does everyone else get it with the picture and not the red x? Can >> > anyone explain this? This is weird. Thanks. >> >> >> By any chance is he on a Macintosh computer? Some older systems do not >> append a file suffix ".jpg" so A Windows system has no way of defining >> what it is unless there is personal intervention in correcting the >> filename. >> >> If on a Mac his system may also be encoding the file differently before >> attaching for purposes of sending via e-mail. >> >> If you are seeing the red 'x' that may also mean your security settings >> are too high and OE is preventing them from displaying. Now I see you >> said you checked those but try checking again. >> >> OE is dependant on IE so your security settings for IE would be where to >> look. >> >> Also while you may see a red x in the display pane, are the images >> actually attached there and can you save them to disk to view that way? >> >> . >>
From: PA Bear [MS MVP] on 1 Mar 2010 01:43 Not necessarily, no. Kjw wrote: > If my virus protection was causing this problem, wouldn't I be getting the > Red x with all email I get and not just from this one person? And that is > the way it is, just him and just to me. > > "PA Bear [MS MVP]" wrote: > >> Disable email scanning by your anti-virus application. It provides no >> additional protection, it may be causing the problem, and even Symantec >> says it's not necessary: >> >> <QP> >> Disabling Email Scanning does not leave you unprotected against viruses >> that are distributed as email attachments. Norton AntiVirus Auto-Protect >> scans incoming files as they are saved to your hard drive, including >> and email attachments. Email Scanning is just another layer on top of >> this. To make sure that Auto-Protect is providing the maximum protection, >> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you >> have the most recent virus definitions. >> </QP> >> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106 >> >> • Why you don't need your anti-virus to scan your email >> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm >> >> -- >> ~PA Bear >> >> Kjw wrote: >>> Yes, my virus applications are configured to scan my email coming and >>> going. >>> >>>> Is your anti-virus application configured to scan incoming and outgoing >>>> mail? >>>> >>>> Kjw wrote: >>>>> Yes, he is forwarding them but no he nor any of the others are AOL >>>>> subscribers. Yes, I can send myself one with the graphics showing and >>>>> can >>>>> receive from others with it showing. But, this is the strange part, he >>>>> is >>>>> sending these messages all as a group. He and others including myself >>>>> all >>>>> use the same internet service. The others get these same emails with >>>>> the >>>>> graphics showing. If it was on my end, I wouldn't be receiving from >>>>> myself >>>>> and others with the graphics showing, would I. Plus, if it was on his >>>>> end, >>>>> the others that he sent it to at the same time as myself wouldn't be >>>>> getting them with the graphics showing, would they? This is weird. Can >>>>> anyone explain this? >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>>> Is he Forwarding all of these messages and is he an AOL subscriber >>>>>> and/or >>>>>> are the other recipients AOL subscribers? >>>>>> >>>>>> If you can send yourself an HTML message with embedded graphics and >>>>>> you >>>>>> can >>>>>> see the graphics, not a Red X, in the received email, the problem is >>>>>> NOT >>>>>> on >>>>>> your end. >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>> >>>>>> >>>>>> Kjw wrote: >>>>>>> I know this subject has been discussed before but I haven't found >>>>>>> anything >>>>>>> that covers my problem. All email I receive from this one person has >>>>>>> the >>>>>>> red >>>>>>> x if there is a picture in it. BUT, all email I get with pictures >>>>>>> from >>>>>>> others works fine. Before you tell me it's on his end, he also sends >>>>>>> it >>>>>>> to >>>>>>> several other people I know and they say theirs has the picutres and >>>>>>> NOT >>>>>>> the red x. I have checked my firewall, virus, etc. settings and can >>>>>>> not >>>>>>> find the problem. It's strange to me that all email works except the >>>>>>> ones >>>>>>> from him and that others gets the same email from him that is sent >>>>>>> at >>>>>>> the >>>>>>> same time and theirs has the picture. It seems like if it's a >>>>>>> setting >>>>>>> on >>>>>>> my >>>>>>> end, then why are the others working? Plus, if it's something he's >>>>>>> doing, >>>>>>> why does everyone else get it with the picture and not the red x? >>>>>>> Can >>>>>>> anyone explain this? This is weird. Thanks. >>>>>> >>>>>> . >>>> >>>> . >> >> .
From: PA Bear [MS MVP] on 1 Mar 2010 01:44
$5 says AOL Mail! <eg> Ron Sommer wrote: > What email client is he using? > > "Kjw" <Kjw(a)discussions.microsoft.com> wrote in message > news:A2865DCB-FE60-4030-BDEC-B629855A7ED0(a)microsoft.com... >> No, he isn't using a Mac. I hate to be a nuisance for repeating myself >> but >> it >> seems like I need to remind others that this is only a problem from him >> and >> not other correspondents and just to me and not the others he sends it to >> at >> the same time. Thanks everyone for trying to figure it out for me. >> Apparently, it is just another unexplainable, crazy computer problem. >> Thanks >> again. >> >> "DMK" wrote: >> >>> =?Utf-8?B?S2p3?= <Kjw(a)discussions.microsoft.com> wrote in >>> news:4E5E8DA9-8B23-4FD5-A75C-999176E8717B(a)microsoft.com: >>> >>>> I know this subject has been discussed before but I haven't found >>>> anything that covers my problem. All email I receive from this one >>>> person has the red x if there is a picture in it. BUT, all email I >>>> get with pictures from others works fine. Before you tell me it's on >>>> his end, he also sends it to several other people I know and they say >>>> theirs has the picutres and NOT the red x. I have checked my >>>> firewall, virus, etc. settings and can not find the problem. It's >>>> strange to me that all email works except the ones from him and that >>>> others gets the same email from him that is sent at the same time and >>>> theirs has the picture. It seems like if it's a setting on my end, >>>> then why are the others working? Plus, if it's something he's doing, >>>> why does everyone else get it with the picture and not the red x? Can >>>> anyone explain this? This is weird. Thanks. >>> >>> >>> By any chance is he on a Macintosh computer? Some older systems do not >>> append a file suffix ".jpg" so A Windows system has no way of defining >>> what it is unless there is personal intervention in correcting the >>> filename. >>> >>> If on a Mac his system may also be encoding the file differently before >>> attaching for purposes of sending via e-mail. >>> >>> If you are seeing the red 'x' that may also mean your security settings >>> are too high and OE is preventing them from displaying. Now I see you >>> said you checked those but try checking again. >>> >>> OE is dependant on IE so your security settings for IE would be where to >>> look. >>> >>> Also while you may see a red x in the display pane, are the images >>> actually attached there and can you save them to disk to view that way? >>> >>> . |