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From: NICK MEALE on 9 May 2010 21:20
I told you that step 2a doesn't work...What does And...? mean
"PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
news:upgjAX97KHA.5464(a)TK2MSFTNGP05.phx.gbl...
> And...?
>
> NICK MEALE wrote:
>> Did step 2a in both safe and normal mode and still get the error code
>> 0x08600807...Thank you..
>>
>>> Now do Steps #2 and #3.
>>>
>>> NICK MEALE wrote:
>>>> Nick says:
>>>> The MSRT during a full scan found 11 threats and I believe they are
>>>> gone..The PC is working now but very,very,very slow..I cannot do the
>>>> safety
>>>> scan in either the safe mode or normal mode as I still get an error
>>>> message
>>>> 0x08600807..Thanks for your help..Nicolino
>>>>
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
>>>> news:uYAoejp5KHA.420(a)TK2MSFTNGP02.phx.gbl...
>>>>> You've gotta detect & remove all the hijackware first, bucko, and MBAM
>>>>> ain't gonna do it on its own.
>>>>>
>>>>> NB: If you had no anti-virus application installed or the subscription
>>>>> had
>>>>> expired *when the machine first got infected* and/or your subscription
>>>>> has
>>>>> since expired and/or the machine's not been kept fully-patched at
>>>>> Windows
>>>>> Update, don't waste your time with any of the below: Format &
>>>>> reinstall
>>>>> Windows. A Repair Install will NOT help!
>>>>>
>>>>> Microsoft PCSafety provides home users (only) with no-charge support
>>>>> in
>>>>> dealing with malware infections such as viruses, spyware (including
>>>>> unwanted software), and adware.
>>>>> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
>>>>>
>>>>> Also available via the Consumer Security Support home page:
>>>>> https://consumersecuritysupport.microsoft.com/
>>>>>
>>>>> Otherwise...
>>>>>
>>>>> 1. See if you can download/run the MSRT manually:
>>>>> http://www.microsoft.com/security/malwareremove/default.mspx
>>>>>
>>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download
>>>>> the
>>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>>>> machine and rename it to SCAN.EXE before running it.
>>>>>
>>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>>>>> (only!) in Safe Mode with Networking, if need be:
>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>>>>
>>>>> 2b. Vista or Win7=> Run this scan instead:
>>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>>>
>>>>> 3. Now run a thorough check for hijackware, including posting
>>>>> requested
>>>>> logs in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
>>>>>
>>>>> Checking for/Help with Hijackware:
>>>>> � http://mvps.org/winhelp2002/unwanted.htm
>>>>> � http://inetexplorer.mvps.org/tshoot.html
>>>>> � http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>>> � http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>>>
>>>>> **Chances are you will need to seek expert assistance in
>>>>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
>>>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>>>> http://www.dslreports.com/forum/cleanup,
>>>>> http://www.bluetack.co.uk/forums/index.php,
>>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>>>>
>>>>> If these procedures look too complex - and there is no shame in
>>>>> admitting
>>>>> this isn't your cup of tea - take the machine to a local, reputable
>>>>> and
>>>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>>>>> shop.
>>>>>
>>>>> NICK MEALE wrote:
>>>>>> My fire wall and virus protection are turned off in Security
>>>>>> Center...How
>>>>>> do
>>>>>> I turn them on?....Thanks,Nicolino
>>>>>>
>>>>>> "Michael" <mdsjhu(a)gropumail.com> wrote in message
>>>>>> news:uKVI9QJ5KHA.1424(a)TK2MSFTNGP04.phx.gbl...
>>>>>>> "NICK MEALE" <nmeale78(a)earthlink.net> wrote in message
>>>>>>> news:O0ZPC7I5KHA.5476(a)TK2MSFTNGP06.phx.gbl...
>>>>>>>> My computer is infected and now a box saying XP Internet Security
>>>>>>>> keeps
>>>>>>>> popping up and I can't elim the icon on the task bar..How do I rid
>>>>>>>> myself
>>>>>>>> of it or should i delete in add and remove?..I don't want to
>>>>>>>> restore
>>>>>>>> it
>>>>>>>> as I plan on getting a new computer soon
>>>>>>>> Thanks,Nicolino
>>>>>>>
>>>>>>> http://www.malwarebytes.org/
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>> "Don't pick a fight with an old man.
>>>>>>> If he is too old to fight, he'll just kill you."
>


From: LD5SZRA on 10 May 2010 00:08


NICK MEALE wrote:
>
> I told you that step 2a doesn't work...What does And...? mean

If you keep following everything Pig-Bear tells you, you will be
fixing your computer forever. You have to now decide that he has
wasted your time and so the best thing to do now is to follow my
advice and that is to reformat your HD, and start everything from
scratch. If you haven't done this before then it will take you
about half a day; If you are experienced in such things then it
will take you about 1 hour.

The normal caveats apply- namely to backup your data, collate all
serial numbers and CDs of applications and switch off the land
line phone and cell phone so that you don't get disturbed by
nutters.

<http://groups.google.co.uk/group/microsoft.public.windowsxp.general/browse_thread/thread/68ec8bcc2751f014/1fab386abdb51165?hl=en&lnk=gst&q=XP+Security%2CHome+Edition%2CSP3#1fab386abdb51165>

hth



--
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Copyright LD5SZRA 2010.
From: PA Bear [MS MVP] on 10 May 2010 02:31
Maybe that you should move on to Step #3 now? You know, the one where I
said "DO NOT SKIP THIS STEP!"

NICK MEALE wrote:
> I told you that step 2a doesn't work...What does And...? mean
>
>> And...?
>>
>> NICK MEALE wrote:
>>> Did step 2a in both safe and normal mode and still get the error code
>>> 0x08600807...Thank you..
>>>
>>>> Now do Steps #2 and #3.
>>>>
>>>> NICK MEALE wrote:
>>>>> Nick says:
>>>>> The MSRT during a full scan found 11 threats and I believe they are
>>>>> gone..The PC is working now but very,very,very slow..I cannot do the
>>>>> safety
>>>>> scan in either the safe mode or normal mode as I still get an error
>>>>> message
>>>>> 0x08600807..Thanks for your help..Nicolino
>>>>>
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message
>>>>> news:uYAoejp5KHA.420(a)TK2MSFTNGP02.phx.gbl...
>>>>>> You've gotta detect & remove all the hijackware first, bucko, and
>>>>>> MBAM
>>>>>> ain't gonna do it on its own.
>>>>>>
>>>>>> NB: If you had no anti-virus application installed or the
>>>>>> subscription
>>>>>> had
>>>>>> expired *when the machine first got infected* and/or your
>>>>>> subscription
>>>>>> has
>>>>>> since expired and/or the machine's not been kept fully-patched at
>>>>>> Windows
>>>>>> Update, don't waste your time with any of the below: Format &
>>>>>> reinstall
>>>>>> Windows. A Repair Install will NOT help!
>>>>>>
>>>>>> Microsoft PCSafety provides home users (only) with no-charge support
>>>>>> in
>>>>>> dealing with malware infections such as viruses, spyware (including
>>>>>> unwanted software), and adware.
>>>>>> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
>>>>>>
>>>>>> Also available via the Consumer Security Support home page:
>>>>>> https://consumersecuritysupport.microsoft.com/
>>>>>>
>>>>>> Otherwise...
>>>>>>
>>>>>> 1. See if you can download/run the MSRT manually:
>>>>>> http://www.microsoft.com/security/malwareremove/default.mspx
>>>>>>
>>>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download
>>>>>> the
>>>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
>>>>>> machine and rename it to SCAN.EXE before running it.
>>>>>>
>>>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
>>>>>> (only!) in Safe Mode with Networking, if need be:
>>>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>>>>>
>>>>>> 2b. Vista or Win7=> Run this scan instead:
>>>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
>>>>>>
>>>>>> 3. Now run a thorough check for hijackware, including posting
>>>>>> requested
>>>>>> logs in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
>>>>>>
>>>>>> Checking for/Help with Hijackware:
>>>>>> � http://mvps.org/winhelp2002/unwanted.htm
>>>>>> � http://inetexplorer.mvps.org/tshoot.html
>>>>>> � http://www.mvps.org/sramesh2k/Malware_Defence.htm
>>>>>> � http://www.elephantboycomputers.com/page2.html#Removing_Malware
>>>>>>
>>>>>> **Chances are you will need to seek expert assistance in
>>>>>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
>>>>>> http://www.spywarewarrior.com/viewforum.php?f=5,
>>>>>> http://www.dslreports.com/forum/cleanup,
>>>>>> http://www.bluetack.co.uk/forums/index.php,
>>>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>>>>>
>>>>>> If these procedures look too complex - and there is no shame in
>>>>>> admitting
>>>>>> this isn't your cup of tea - take the machine to a local, reputable
>>>>>> and
>>>>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
>>>>>> shop.
>>>>>>
>>>>>> NICK MEALE wrote:
>>>>>>> My fire wall and virus protection are turned off in Security
>>>>>>> Center...How
>>>>>>> do
>>>>>>> I turn them on?....Thanks,Nicolino
>>>>>>>
>>>>>>> "Michael" <mdsjhu(a)gropumail.com> wrote in message
>>>>>>> news:uKVI9QJ5KHA.1424(a)TK2MSFTNGP04.phx.gbl...
>>>>>>>> "NICK MEALE" <nmeale78(a)earthlink.net> wrote in message
>>>>>>>> news:O0ZPC7I5KHA.5476(a)TK2MSFTNGP06.phx.gbl...
>>>>>>>>> My computer is infected and now a box saying XP Internet Security
>>>>>>>>> keeps
>>>>>>>>> popping up and I can't elim the icon on the task bar..How do I rid
>>>>>>>>> myself
>>>>>>>>> of it or should i delete in add and remove?..I don't want to
>>>>>>>>> restore
>>>>>>>>> it
>>>>>>>>> as I plan on getting a new computer soon
>>>>>>>>> Thanks,Nicolino
>>>>>>>>
>>>>>>>> http://www.malwarebytes.org/
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> "Don't pick a fight with an old man.
>>>>>>>> If he is too old to fight, he'll just kill you."

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