...and it's gone again
in [UK Mac]
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From: Jaimie Vandenbergh on 27 Sep 2006 14:15 On Wed, 27 Sep 2006 18:35:28 +0100, real-not-anti-spam-address(a)apple-juice.co.uk (D.M. Procida) wrote: >And it is amply clear that Ian's experience provide no grounds >whatsoever for belief that there is a heat-related issue in Apple's >MacBooks which causes hard disk drives to fail, except for people who >are able to move from a single datum to a general rule. Sure. Cheers - Jaimie -- Love is a snowmobile racing across the tundra and then suddenly it flips over, pinning you underneath. At night, the ice weasels come. - Nietzsche (via Groening)
From: Ian McCall on 27 Sep 2006 17:21 On 2006-09-27 11:12:58 +0100, Kit <kitzyme(a)yahoo.com> said: > In article <4nuv19Fc0ddiU2(a)individual.net>, Ian McCall <ian(a)eruvia.org> > wrote: > >> That's right - my Powerbook 12" was stolen, and the MacBook Pro was an >> insurance-provided replacement for it. > > Presumably the insurance company didn't give you cash but paid for the > MBP themselves? I topped them up to get the spec I wanted, but yes - you're right. > If the insurance company paid for the MBP then you > will almost certainly have to go through your insurers to get cash back > instead of just a replacement. That's stage next, yes. The current state is... Rather than repair it, they've straight away offered me a new machine (making machine number four). I said ok, but I reserve right to legal recourse should this fail (they tried to deny a number of basic UK laws) and also I don't want to wait three weeks for delivery either. There are plenty of machines on the shelf in Regent Street - why don't I just walk in and fetch one? This has been agreed - I'll be going to Regent Street to pick it up, and the web-based Apple Store will send a replacement stock item direct to Regent Street. The only odd bit is the RAM - mine had a gig in a single stick, apparently Regent Street don't do that (? I was -sure- they did) so the RAM is being posted to me direct. Confirmation was supposed to come through today. It didn't, so I'll call tomorrow and chase it up. Will still be faster than waiting for delivery though. Cheers, Ian
From: Ian McCall on 27 Sep 2006 17:21 On 2006-09-27 18:35:28 +0100, real-not-anti-spam-address(a)apple-juice.co.uk (D.M. Procida) said: > And it is amply clear that Ian's experience provide no grounds > whatsoever for belief that there is a heat-related issue in Apple's > MacBooks which causes hard disk drives to fail, except for people who > are able to move from a single datum to a general rule. Not so. My experience shows that there are four items of data which suggest a heat-related problem, one for each failure. That may not scale to a general case others' views, but it is not 'no grounds whatsoever'. It's up to others to take a view as to whether they regard my experiences as significant. Cheers, Ian
From: Ian Robinson on 27 Sep 2006 18:38 On Wed, 27 Sep 2006 22:21:16 +0100, Ian McCall wrote (in article <4o08adFca9pkU1(a)individual.net>): > This has been agreed - I'll be going to Regent Street to pick it up, Could you get a 17 inch MBP? Mine is fine. Ian -- Ian Robinson, Belfast, UK <http://www.canicula.com/wp/>
From: Ian McCall on 27 Sep 2006 18:41
On 2006-09-27 23:38:01 +0100, Ian Robinson <junk(a)canicula.invalid> said: > On Wed, 27 Sep 2006 22:21:16 +0100, Ian McCall wrote > (in article <4o08adFca9pkU1(a)individual.net>): > >> This has been agreed - I'll be going to Regent Street to pick it up, > > Could you get a 17 inch MBP? Mine is fine. No, because of the refund issue. That was one of the things I considered doing (though frankly rewarding Apple with more cash for having supplied me with junk for three months rather sticks in the craw). Cheers, Ian |