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From: Chad Mahoney on 9 May 2007 13:58
HighOnTCP(a)gmail.com wrote:

> Thanks Chad, unfortunately I am looking for something retroactive. I
> have a situation at hand where I need to know when an email from last
> month was read and when it was deleted by the user.
>
> Erik
>
>

Ouch....
From: Andy David {MVP} on 9 May 2007 14:43
On 9 May 2007 10:51:54 -0700, HighOnTCP(a)gmail.com wrote:

>On May 9, 11:46 am, Chad Mahoney <c...(a)nospam.mah0ney.com> wrote:
>> HighOn...(a)gmail.com wrote:
>>
>> > Bharat,
>>
>> > not all of the time no, but during certain investigation yes, we
>> > absolutely want to be able to see when a message was opened by a
>> > person, or deleted, or....
>>
>> > is there a third party tool out there that will do what we want that
>> > you are aware of?
>>
>> > thanks,
>>
>> > Erik
>>
>> Not that I condone this software and it can easily be defeated if an
>> end-user views email in plain text, but take a look atwww.didtheyreadit.comit basically places an invisible web tag in every
>> email sent, when he recipient opens the email it downloads the web tag
>> from Did they read it web server, then that report is forwarded to you .
>
>Thanks Chad, unfortunately I am looking for something retroactive. I
>have a situation at hand where I need to know when an email from last
>month was read and when it was deleted by the user.
>
>Erik
>


Thing is, you can set Outlook to mark an email as read or not read
when using the preview pane , so the read indicator of a message
doesnt mean a whole bunch.
From: HighOnTCP on 9 May 2007 15:50
On May 9, 12:43 pm, Andy David {MVP}
<ada...(a)pleasekeepinngcheesebucket.com> wrote:
> On 9 May 2007 10:51:54 -0700, HighOn...(a)gmail.com wrote:
>
>
>
> >On May 9, 11:46 am, Chad Mahoney <c...(a)nospam.mah0ney.com> wrote:
> >> HighOn...(a)gmail.com wrote:
>
> >> > Bharat,
>
> >> > not all of the time no, but during certain investigation yes, we
> >> > absolutely want to be able to see when a message was opened by a
> >> > person, or deleted, or....
>
> >> > is there a third party tool out there that will do what we want that
> >> > you are aware of?
>
> >> > thanks,
>
> >> > Erik
>
> >> Not that I condone this software and it can easily be defeated if an
> >> end-user views email in plain text, but take a look atwww.didtheyreadit.comitbasically places an invisible web tag in every
> >> email sent, when he recipient opens the email it downloads the web tag
> >> from Did they read it web server, then that report is forwarded to you .
>
> >Thanks Chad, unfortunately I am looking for something retroactive. I
> >have a situation at hand where I need to know when an email from last
> >month was read and when it was deleted by the user.
>
> >Erik
>
> Thing is, you can set Outlook to mark an email as read or not read
> when using the preview pane , so the read indicator of a message
> doesnt mean a whole bunch.

I disagree.

If you have someone that says they never got an email, you can prove
that the email ended up in their mailbox, but not that they ever saw
it (passed over it, honest mistake), but if they marked it as read, or
read it, either way, they took action on it, which means they did in
fact see it.

Erik


From: Andy David {MVP} on 9 May 2007 16:05
On 9 May 2007 12:50:32 -0700, HighOnTCP(a)gmail.com wrote:

>On May 9, 12:43 pm, Andy David {MVP}
><ada...(a)pleasekeepinngcheesebucket.com> wrote:
>> On 9 May 2007 10:51:54 -0700, HighOn...(a)gmail.com wrote:
>>
>>
>>
>> >On May 9, 11:46 am, Chad Mahoney <c...(a)nospam.mah0ney.com> wrote:
>> >> HighOn...(a)gmail.com wrote:
>>
>> >> > Bharat,
>>
>> >> > not all of the time no, but during certain investigation yes, we
>> >> > absolutely want to be able to see when a message was opened by a
>> >> > person, or deleted, or....
>>
>> >> > is there a third party tool out there that will do what we want that
>> >> > you are aware of?
>>
>> >> > thanks,
>>
>> >> > Erik
>>
>> >> Not that I condone this software and it can easily be defeated if an
>> >> end-user views email in plain text, but take a look atwww.didtheyreadit.comitbasically places an invisible web tag in every
>> >> email sent, when he recipient opens the email it downloads the web tag
>> >> from Did they read it web server, then that report is forwarded to you .
>>
>> >Thanks Chad, unfortunately I am looking for something retroactive. I
>> >have a situation at hand where I need to know when an email from last
>> >month was read and when it was deleted by the user.
>>
>> >Erik
>>
>> Thing is, you can set Outlook to mark an email as read or not read
>> when using the preview pane , so the read indicator of a message
>> doesnt mean a whole bunch.
>
>I disagree.
>
>If you have someone that says they never got an email, you can prove
>that the email ended up in their mailbox, but not that they ever saw
>it (passed over it, honest mistake), but if they marked it as read, or
>read it, either way, they took action on it, which means they did in
>fact see it.

I bet you think read receipts are useful as well!
If I am using a preview pane and it marks it as read but I never
actually read it, ( my cursor highlighted it), are you going to use
that as proof that I read it?


>
>Erik
>
From: Chad Mahoney on 9 May 2007 16:07
HighOnTCP(a)gmail.com wrote:
I disagree.
>
> If you have someone that says they never got an email, you can prove
> that the email ended up in their mailbox, but not that they ever saw
> it (passed over it, honest mistake), but if they marked it as read, or
> read it, either way, they took action on it, which means they did in
> fact see it.
>
> Erik

I disagree...

What if the user gets up from her PC and the person in the next cubicle
comes over and starts playing with that users outlook, changing new
emails to marked as read, how would 'prove' that the intended user
actually took action therefore seeing it?

I could debate this issue all day long.

Bottom line is that email is no guarantee that any body read it.
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